This was the first time I visited fire house subs. The establishment is very clean and really welcoming. This was the first time I use their app I didn't do it right so when I arrived, my items weren't there that was my fault so the owner helped me by walking me through the app and she was super friendly along with the workers that were there. A portion of the bill goes towards supplying supplies for Frontline workers such a great place to support. Will definitely bring my family back to try this place and recommend it to family and friends to come and support a local business. read more

Food was great and it came out in a timely manner. Once we got home we noticed that our order was not complete. We ordered and paid for sides of mac and cheese and they weren't included. We live 20 minutes away so it wasn't worth it to leave and go back. read more

Tried Firehouse in Riverside for the first time when I picked 6 footlong subs for my Monday Bible study. Everybody loved them. I was even able to put the leftover sandwich in the toaster oven a day later. It was delicious! Definitely going back and it has good cause actions. read more

Everything that I have ordered is really fresh and delicious. The staff is always friendly the inside is really clean. My only complaint is that they often forget my pickle. I love my pickles. read more

So glad I tried Firehouse Subs. I got a Medium Tuna and it didn't disappoint. The bread is soft and fresh, tuna is mixed with the perfect amount of tuna, mayo and a little bit of relish. My husband got the "Hook and Ladder", we ordered it toasted but it wasn't toasted enough for hubby even though the cheese was melted. The girl was new so we excused getting a medium even though we ordered a "large", which he could have devoured because he LOVED it. :) My granddaughter ordered a medium meatball and she said they were the best meatballs she's had in a sandwich EVER. Pickles on the side were a plus. Can't wait to go back. The trip from UCR area to Tyler Mall area was worth it!! read more

I have visited this place at least 7 more times since my last post and I'm very happy with their menu , I discovered the right subs with flavors we enjoy . Keep it up . read more

Thank you Firehouse Subs! The food was fresh and everyone working there today was so warm, kind and loving. We've been living here a year and haven't explored much. We decided to try it. It was delicious and the service is amazing. We received a warm welcome right when we walked in. My family and I enjoyed the subs and the delicious macaroni. We will be back soon! read more

Firehouse Subs - My kids love their hats! So cute - Sandwiches Near Me - Riverside, California

I've lived in the area for 8 years and never had Firehouse because for one, I'm not a big sandwich guy. My wife started working in Menifee and "discovered" the chain and kept raving about it. So I decided to try this location which was a 30 minute drive. I tried the Brisket and cheddar on wheat and also the turkey bacon ranch on white. The brisket and cheddar was good, but I favored the turkey bacon ranch. I prefer bbq sauce when the meat is being cooked, not as a sauce or dressing. Either way, the sandwiches are a notch higher than Subway, Jimmy Johns or Jersey Mikes. The bread they have is pretty soft. I'd come back to try the other sandwiches read more

Firehouse Subs - Beef and Cheddar brisket. Good, but I'm not a big fan of the sauce - Sandwiches Near Me - Riverside, California

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I've been to this subway a few times and most of the workers are amazing such as CC and Gavin. I went on Tuesday to order a BLT & a worker named Kim was taking my order. She was extremely rude the whole time & had such a horrid attitude. After she messed up my order ( which i believe was purposely done ) i simply left. I always chose subway not only because of their food but because of the customer service, this was a very negative & disappointing interaction, I hope she learns respect like the rest of her coworkers. read more

Staff was friendly and very quick to push out their orders. Definitely will be back! Bread was super fresh and the staff was afraid to add the meats .. read more

Today is there first day open !the people are so nice definitely will be back based on that The sandwiches are same price like Jersey Mikes but the meat is way better in my opinion and the bread is as well Sorry no pictures read more

This new FireHouse Sub opened almost two weeks ago and we've gone three times! It's THAT good. The meatball sub is the best (that sauce tho!) my wife loves the turkey bacon (apparently the ranch is delicious according to her). The owners are super friendly and are beginning to recognize their regulars! They're great about maintaining cleanliness during this weird times too! Safe food, delicious food, you can't go wrong here! read more

Firehouse Subs - Meatball Sub (Medium) - Sandwiches Near Me - Riverside, California

I have been a loyal customer of this establishment for years. Today I walked in with my five-year-old and was denied access to the restroom by Brandon because it is for customers only and was embarrassed in front of a crowd to walk out and find a different restroom. It is a shame that they would turn away a mother and her young child from utilizing the facilities; maybe I wasn't purchasing something at that exact moment, but I have been a loyal customer, however I will never patronize/ support this business again. read more

We are so happy Firehouse made it to Riverside. We had to drive to drive to Redlands for our hot pastrami favorite. Mouth watering, full of flavor, and so satisfying for lunch or dinner. My son is a pastrami coniseur. We have traveled near a far to find the best Pastrami in SoCal. Amd it's right here. We've had the ham amd cheese, the tuna, the roast beef and they have all been excellent. The customer service is aweome. Everyone is nice and quick to get us our order. Great atmosphere that celebrates our men amd woman who are firefighters. True heroes! Go check them out. A great addition to Riverside. read more

First time trying this place, DELICIOUS! Quick & great customer service! Do recommend & will be going back!

$14 for a 5 inch sub...$2 extra for "extra onions" there were a total of 4 onion slices on my sandwich... the girl, "Yadira," who took my order put me on hold midway through my order while I was still talking and didn't tell me...thought we were disconnected... unprofessional... there were no customers in the store, so I know they weren't busy... not customer focused, unprofessional and WAY...overpriced... wow... read more

The sandwiches were amazing and the customer service was phenomenal! Ilene is amazing !!!! Please come try the Italian ! And the smoked turkey read more

Love love Love the sandwiches and the employees were great! I'm definitely coming back and this place just replaced all of my other sandwich spots! Also, what an awesome cause as well! God bless these employees and the owners for such a positive concept to support our firefighters read more

Just wish that they would learn the difference between corned beef and roast beef. They are nothing alike. I keep ordering corned beef, and when my daughter brings it to me.... it's roast beef. I can't order from them anymore unless I have my daughter physically take me next time. read more

I am so disappointed, my husband and I have been waiting to try this place and we were so excited when they opened. Walked in staff is super friendly and nice! They repeated my order to me many times before I walked out the door. I felt so confident that they got my order right, finally came home to eat my lunch and THIS is what I found, I ordered a turkey bacon ranch sub with no cheese and what do I find...no bacon, no ranch and cheese on my sub. Very disappointed and most likely will not be returning. read more

Firehouse Subs - Ordered a Turkey bacon ranch with no cheese and I got a sub with no bacon and no ranch. Very upset. - Sandwiches Near Me - Riverside, California

Have been looking forward to this location opening. They did not disappoint, I had the New York Steamer and it was Awesome, as always! The staff were great and very hospitable. Looking forward to my next visit! read more

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Disgusting slow waited 30 minutes before I had them cancel my order while there I watched take out missing order and others had too many orders while dine in had wrong/missing ingredients. This is a complete owner failure!!!!!! read more

Picked up Friday night dinner on 8/21/20. Ordered the sweet and spicy meatball, club on a sub, and steak sandwiches. We got the potato soup, the chili, and the Mac and cheese. The food was very good, the store was extremely busy, the employees were serving the sodas due to covid. We will be back in the future. read more

Hmmmm. Instead of apologizing for the wait, they just argued. I tried to explain the dilemma and how the wait has never been so long to pick up an order. It amazes me how stupid they think I am. Just say you fell behind, and apologize. Don't sit there and make excuses for third-party orders, or eating it in clear until I walked in the door which is a lie, or any other excuses! Just apologize so simple ladies,So very very simple. The service here is rotten but the food is awesome. Torn if I'll ever return for my own orders. read more

Absolutely amazing service. Since apparently one thing we were greeted right away and our host Yadira help the sound and when he asked if we've ever visited firehouse subs he said yes but never here he said "you will love it cause we treat our guest with excellence" My family and I had a great time! Thank you Firehouse Sub crew!! Such stellar customer service!!!! read more

The triple stack was delicious would recommend to most sub lovers. Will be back for more

Subs are amazing! Better than Jersey Mike's, soft fresh bread and the sandwich melts in your mouth. Flavors go together perfectly and their mac n cheese is sooo good with their garlic crouton crumbles on top. read more

For this being my first time trying it here this is a very bad first impression especially when I drove there and back home. I ordered the hero and get home to see that my sub has absolutely no meat at all in just lettuce tomatoes and mayo. Im giving 3 stars instead of 0 because they have really good customer service and they fixed the issue but I had to drive back. How do you make a mistake of no meat on a sandwich that comes with a lot of meat. Ugh. read more

Firehouse Subs - Sandwiches Near Me - Riverside, California

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Great place. Tasty sandwiches and salads. Fantastic customer service. Leticia host was super friendly. I will be coming a lot.

If you're vegetarian/vegan they have an option for you! As a vegetarian I am not particularly fond of cold subs but I figured I would come in here and ask if they had anything for vegetarians. They actually do have a Veggie Sub, it's not on the menu, but you just have to ask for it. The cashier was really nice in explaining everything that was in it. It comes with grilled onions, bell peppers, mushrooms, tomatoes, lettuce, 3 types of cheese, mustard, and Italian dressing. I told them no mayo in mine and you can choose to have it on white or wheat bread, I chose wheat. The bread was super soft and honestly this is the best veggie sub I've ever had. It was warm and delicious and definitely beats any sad cold subs I've had from other places. I also didn't wait long for my sub and they had my order ready in under 10 minutes. Firehouse Subs is about to put the Jimmy John's across the street out of business lmao. read more

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The inside of the cheese steak tasted good but what's with the bread wasn't toasted just 2 slices of starchy white bread I would give 5 stars but there's no peppers inside either they skimped on the meat too but the the meat cheese and onions are very good didn't have too wait for the sandwich too long. read more

Firehouse Subs - Starchy white - Sandwiches Near Me - Riverside, California

Excellent. We ordered 4 different Subs for delivery via Postmates. Delicious and not messy. Glad there's finally a decent Sub spot around here now. read more

This place was so delicious! This will be our new sub spot Very good customer service as well.. read more

Service is always great. Got to have the brisket barbecue sandwich the number 10 I haven't had anything else there and I've been going there for quite some time delicious read more

I'm not one to write bad reviews, BUT.. this was my first time at firehouse subs and they really disappointed me. I was in line behind a guest and not only did that take about 8 minutes for my initial order to be taken, I was the only one in line and both registers were open. THEN they took my order, and I had asked for no Mayo on my small sized sub. After I had to wait another 10 minutes, I drove my order all the way home to find out that ONLY turkey, cheese and Mayo was on my sub. I have one star for some good salad dressings and at least some food to bring home. read more

If I could I would live off sandwiches. This place just opened up. Manager was super nice! They do provide hand sanitizer and follow COVID guidelines. I ordered through their mobile app. Got three sandwiches (and YES SIR they have gluten free bread). Finally a sandwich joint that has good gluten free bread. If you order on a mobile app or online your order will be ready as soon as you walk in there. Labeled with your name on the receipt. If you had a drink with your meal. Just walk to the fountain and grab your drink. If you had chips with your order than grab the chips you want. I didn't know this so when I walked in the manager i wasn't sure and he offered to get my drink for me. Also they have to cool soda machine with the different flavors and they got the good ice (those small tiny tiny ice cubes). I got a Grape sprite. I like that I was able to customize my sandwich over the app with no problem. read more

The sandwich tasted good enough, but the size for the price is a rip off. I ordered a medium and this is what I got. This should have been considered a small. read more

Firehouse Subs - Medium Firehouse Steak & Cheese - Sandwiches Near Me - Riverside, California

Good friendly service and nicely made subs. I appreciated the detail on our large order. This place was busy and they were staffed well.

Was excited to have a Firehouse subs near us, but sadly, both visits resulted in our order being incorrect. Frustrating as these are take home orders. They repeat what you asked for, so you leave trusting they got it right, but no. We had to drive back both times to get the order corrected which was very frustrating. At minimum, we should have been offered a free sandwich for there mistake. read more

I just moved here from South Florida and am glad to know that Firehouse Subs are here in Southern Cal. I don't eat a lot of subs right now, because I'm trying to limit my carb intake, but I do like to treat myself every now and then and Firehouse is by far my favorite fast food restaurant. I love their New York Steamer pastrami sandwich, brisket and prime rib subs. I don't know if they still have their pulled pork on Kings Hawaiian bread (a seasonal item), but it's also really delicious. So, I will be visiting a local Riverside store soon. Seasons greetings to all and a Happy, healthy New Year. read more