DO NOT RECOMMEND! I was a loyal, fully paying customer of…read moreGreen Leaf for over a year and a half, and my experience was defined by poor workmanship, broken promises, and a management team that ultimately let my warranty expire rather than help me use it. My issues started in April 2024 with a faulty tankless water heater installation, one of their own technicians later told me the crew had failed to install all required parts. That crew was subsequently laid off. Water was dripping from the exterior pipe and pushing into the attic. After significant back-and-forth, the symptoms were addressed, but the root installation failures were never formally resolved. During my Fall 2025 HVAC tune-up, a technician identified that the supply plenum from my original 2021 HVAC installation was undersized and improperly installed, something never flagged in any prior Green Leaf service visit. I followed up by email requesting next steps and never received a response. A year later, they were quoting me over $4,000 to fix an installation error that their own team had been servicing around for years without disclosing. The most serious issue involved my HVAC coil. In Spring 2026, my refrigerant was found to be low. Rather than immediately discussing a potential warranty claim on the coil, which would have been the right call, Green Leaf charged me for a refrigerant refill and pushed a $300 diagnostic fee. After weeks of back-and-forth, a UV dye test confirmed a visible leak at the top of the indoor coil. By then, Green Leaf had already terminated the business relationship and refused further service. At no point did anyone at Green Leaf ever mention that a coil replacement might be covered under warranty. They collected their charges, ran the clock out with delayed diagnostics, and walked away once the leak was confirmed. The one genuine bright spot was former Office Manager Michelle Lewis, who was consistently professional and communicative. The contrast between her service and what I experienced from General Manager Thos Graham, who shifted terms between emails and ended the relationship when I asked reasonable clarifying questions, was significant. I paid every invoice in full, renewed my membership, and gave Green Leaf every opportunity to make things right. What I got in return was a company that prioritized its billing over my best interests. Find a different HVAC and plumbing company!

We had these guys come out last weekend to look at our AC unit that was making noise. They happened…read moreto have availability the following morning, so out of convenience, we went with it. The guy who came out was super nice. He diagnosed a bad compressor (in our 2 year old system) within minutes. Obviously parts are covered under manuf warranty, but we were on the hook for labor and somehow also the cost of freon (not unique to this company, but what a sham). Where it gets interesting: We were initially told it was $1600. Somehow after I had said yes, the estimate jumped to $2600. Supposedly this was due to the size of the unit and the amount of freon - our system requires 8lbs 2oz. Sticker shock on sticker shock...but whatever. We were just hoping to get out closer to the first estimate and moved forward with the appointment while the weather was nice. On the day they were scheduled to come, we were given a window of 8-12AM but told it would likely be around 10AM. We obviously made arrangements to be home. By 1PM, we had still not heard from them. My partner called to check in, and he was told by the office that they were running late on a job but would be there shortly. By 3:30PM, we had still not heard from their office. We ended up just canceling the appointment... These days, there's just no excuse for poor communication. It's super freaking rude to leave people waiting - people who have taken time off work to make sure they're there for the appointment window you provided to us. It's not that hard to keep people posted if things change. I fully respect the fact that other jobs can run late, etc. But to miss a 4 hour window by 3.5 hours without even a call to us is beyond ridiculous.

I chose Green Collar for my City of Austin Weatherization service. I was hesitant, and called the…read moreoffice to ask questions about the business. Cord spent about 20 minutes answering my questions about how long they had been in business, how they would handle unexpected problems, and what I could expect. The owner Ron came out for the evaluation appointment and he also explained more details of the work they would perform. The installation of new ac ducts went very smoothly and the workers cleaned up after finishing each day. I would highly recommend Green Collar to anyone needing duct replacement or repair.

As we head into this cold snap weekend, 10/10 appreciation for Green Collar!! They revamped our…read moreflipped home's rather chaotic HVAC system over the past three weeks in conjunction with the City of Austin/Austin Energy rebate program for energy efficiency improvements. The owner of the company provided our estimate, the team arrived within the time windows predicted, they were competent and courteous, and they did a *fantastic* job modernizing our system to heat quietly and evenly throughout. They added a vent to a bathroom that had been inexplicably left without one, improved the insulation throughout, and added an attic walkway for safety. We've been tolerating very uneven temps and noisy vents for the past 10 years, and I wish we would have discovered Green Collar sooner! It is *NICE* in here. I have no reservations about recommending Green Collar's services. Stay warm, y'all!

Chris recently installed a drywall ceiling in our home and did a five-star job! He was…read morecommunicative, on time, efficient and professional. He also offered a one-year warranty after the job was completed. The price was fair and we would not hesitate to hire him again.

Sanders Handyman Service was great. I was shocked at how quickly they were able to get our job…read morecompleted. Chris was super responsive with quotes & timing. He actually offered to do the job the same day, but we ended up doing it first thing the next day. As an added bonus then ended up fixing an shortcut the previous owner took to make sure we didn't have to deal with the same problem down the road. Overall I couldn't be happier with their work. On time, responsive, & affordable. Thanks Chris & crew.

Getting an estimate is an ordeal with this company. They never answer the phone and machines text…read moreand call me giving me no help. How they do business is baffling.

I would recommend Stellrr to anyone. They insulated my attic at a fair price and I know I can trust…read morethem. Angel and his team replaced the old fiberglass insulation in my attic with cellulose, air-sealed my attic, and insulated my catwalk. They were on-time, communicative, and did great work. I was impressed every step of the way. They also went above and beyond, adding extra insulation at no charge! Mr. Wayne followed up weeks later for quality control and added more insulation and air sealing that was even more than what we had contracted for. I can't recommend Stellrr enough! This isn't a paid promotion or anything, I just think more people should contract with Stellrr and want to let people know that my experience with them was phenomenal. I recommend them 100%.

On Wednesday I was looking for a maintenance plan for the fall and spring and contacted All-Star…read moreTrade Pros for an estimate but before I could make any decision our A/C stopped working late night on Friday. The next morning I started calling businesses until I was able to get on someones schedule (not easy on a Saturday) The owner and office at All-Star Trade Pros had me scheduled first thing on Sunday morning (I agreed). Service tech (Justice) arrived and diagnosed the issue and fixed it immediately as well as performed a series of inspections on our unit along with providing feedback on future maintenance. I was pleased to see that a company has knowledgeable technicians; as well as, functions without gimmicks and over-charging customers. I will be using All-Star Trade Pros for all our future HVAC and plumbing needs and requirements.

I had the most amazing technician come by, he was able to diagnose the problem and recommend…read moresolutions. And as a bonus he fixed my kitchen outlets that previously weren't working. He checked his work multiple times to verify he couldn't fix the issue. I found this business to be somewhat pricey though, I understand why but it still hurt my pocket.

Texas Home Performance came highly recommended and more than lived up to that. Their service was…read morevery timely, accommodated my schedule, arriving on time. Jeff diagnosed my air conditioning problem quickly and made suggestions as to prevent future problems. I'm definitely a very happy new customer.

WOW can't thank Jeff enough for his service…read more We are a commercial customer. When we noticed the building was warm this morning our Property Manager asked if we knew anyone in the Business and luckily one of our Board members mentioned Jeff. He said he was able to come by same day. He showed up early and within minutes had one of our units working after replacing a part that he had in his Truck. He then checked the other unit and had that one fixed in short order with another part. I would highly recommend his service to anyone. I am shocked at the level of service he gave us and will never call anyone else for AC Service. I wish I could say it better. He was just great.

They were great the first few years. In the latest, I had…read moreto call them when no one showed up. The phone handlers were not customer-service. Had wasted a morning waiting- no apology. But would be out in 15 min. I asked to be rescheduled. The next day, call from phone handler with worse customer service - decision made.

My heat went out on Friday night so I called Dave's on Saturday morning, Saturday afternoon,…read moreSunday, and Monday, I never got a call back. Answering service said they would report as emergency. Still no call back. I have used them in past and never had a problem. Never again.

After some search for replacing old A/C system I contacted Alex, owner of Cool Time LLC, and was…read moreimpressed by his knowledge and level of communication with potential customer. He recommended me the best option and on March 25, 2026 year his co-worker Nima installed the new system. I was very lucky to choose this company because Alex and Nima really care for their customers. When later I found that the new thermostat was not proper working ,Nima came next day after my call and replaced at no cost with another model, which works well. Highly recommend this company and my best wishes to Alex and Nima.

I've worked with Cool Time on a couple of different projects, including a full HVAC replacement,…read moreand they have always been nothing but friendly, professional, and willing to work through obstacles together. They were the only local HVAC company that would even talk to me when I wanted to use my home warranty to help pay for costs, and that alone convinced me that this is a company that genuinely cares and wants to do right by their customer. It's been a pleasure, and I'm sure it will continue to be one. Thanks guys!