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    H&M

    2.9 (84 reviews)
    Closed 10:00 am - 9:00 pm

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    Page 1 of 3

    Ask the Community - H&M

    Review Highlights - H&M

    I'm glad H&M opened up at Hillsdale to give other stores a run for their money.

    Mentioned in 6 reviews

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    Target

    Target

    3.3(452 reviews)
    1.7 mi
    $$

    Hold up! The fact they still sell hot popcorn AND ICEE at the same location is wild. This was a…read morenice surprise. The nostalgia of the good ole days. So yesss I had to grab some. The kid of popcorn was only $1.50...winning. They have everything at this location, including a whole grocery and makeup area too.

    I've been a big fan of Target for many years, but recently I've been disappointed in the direction…read morethey are taking--and especially the San Mateo location. In the grocery section, their corporate direction seems to be stocking more and more of their store brands with much less nationally branded products. For example, they have almost no Early California olives, and all Archer Farms or another of their brands. Since it's unknown who makes these products, I don't buy them. The prices are sometimes higher than the national brands. I've always purchased Viva paper towels at Target in San Mateo and now they've replaced these with their own brand of a poor-quality product. (note that other locations still carry Viva, just not San Mateo). I know they make better margins on their own brands, but customers do have brand loyalty on some products. I find myself making the drive to Walmart more frequently--much better selection and much lower prices. Target once was known for fun, good-quality seasonal items. I have many that are now part of our family collection of decorations. Now they have a smaller selection at cheap Dollar Store quality. I guess they don't want it to last multiple seasons! They have also locked up many items at this store. I understand theft and their need to do this, but I've pressed the buzzer and waited 10+ minutes, and no one ever comes. This has happened on dozens of visits. Many times, while I'm waiting, I use the store Wi-Fi to order the item from Amazon. Not only am I frustrated, but it also takes away from the time I had planned to spend in the store--so I buy less. In this time where customers are looking for value, Target seems to be concentrating on their own profits.

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    Target
    Target
    Target

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    UNIQLO - I was surprised to find that they had quite a few Spy x Family shirts here!

    UNIQLO

    3.0(59 reviews)
    0.1 mi
    $$

    Japanese designer for clothes and accessories. Lovely color and design. The materials are very nice…read moreand it has designs for different body shapes . Great customer services and the store is neat and organized. The displays are attractive. However, the prices are higher than most of the clothes places for young adults . It does go on sale before holidays from 15 % to $5 one T shirt ( originally $25 ) . Love to browse through the collections .

    You will never get another dollar from my family or friends. Your return policy is a joke…read more Why don't you post your return policy in your front window?? I bought 3 t shirts at your San Jose store. I usually buy them every year so I am familiar with the fit. This time the fit is soooo off that no matter what size I would get, they would not fit. I brought them back to the San Mateo Store, and was told I would have to drive back to San Jose to return them, because that is where they were purchased. They would not even give a store credit, and you CAN NOT exchange them for another style shirt. This is pure insanity. They have lost all perspective with regards to customer service. Not sure who is running this, but let me explain something in case they actually read this. 1. Gas is $6.00 a gallon....so I am not driving back to San Jose. The gas would cost more than the 3 T shirts. 2. I can buy the same T shirts you sell, (and other items) at Costco, Macys, Kohls, Gap etc etc... They want my business. 3. I was a loyal customer, did most of my Xmas shopping at your store. Never again... 4. In case the rocket scientists that are making the policies have a change of heart, remember you will never get back the customers you have lost. 5. If you are going to have a policy like this you need to post it in the front window of your store, or at least put ink in your register tape. (see attached photo for the War and Peace version of the return policy on my receipt) Lastly, I will make it my mission to make sure everyone I know is aware of your policy, and will post it as many places as I can.

    Photos
    UNIQLO - New spring sweater

    New spring sweater

    UNIQLO - Sweets meow ut mofusand t-shirt

    Sweets meow ut mofusand t-shirt

    UNIQLO - Window display for Spring

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    Window display for Spring

    Hillsdale Shopping Center - Pop Mart

    Hillsdale Shopping Center

    3.4(400 reviews)
    0.1 mi
    $$

    I visited Hillsdale Mall for the first time in decades!…read more I wanted to drop by and survey the parking near Palette Tea Garden. I decided it was best to park on the roof and take the escalator down to ground level.....right to the restaurant! While I was there, I walked around to see what the indoor mall was like. It's a nice shopping mall with a variety of shops, restaurants, and services. The North Mall has a huge "Dining Terrace" which includes an outdoor patio with fire pits. I like the hand washing area. I heard stories that the owners of the mall want to tear down the enclosed mall and build a mixed use open air mall. The plan is yet to be approved. I like Hillsdale Mall the way it is.

    Title: Absolutely disgusting -- do not come here I can't…read morebelieve how dirty and poorly maintained this mall is. The visitor seating area next to Foot Locker smells like throw-up, and the carpets and seats are stained and grimy, like they haven't been cleaned in months. All of the trash bins outside are constantly overflowing, and you can find trash and debris scattered everywhere, which makes walking around gross and unpleasant. During Christmas, the Santa chair for photos is black, sticky, and completely gucky, making what should be a fun experience with kids feel disgusting. The overall smell, dirt, and lack of maintenance make this mall feel unsafe and unhygienic -- honestly, I would never come back and would warn anyone I know to avoid it.

    Photos
    Hillsdale Shopping Center - Apple Store

    Apple Store

    Hillsdale Shopping Center - Sloppy restroom

    Sloppy restroom

    Hillsdale Shopping Center - Cafe Palette and Philz Coffee

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    Cafe Palette and Philz Coffee

    Nordstrom Hillsdale Shopping Center

    Nordstrom Hillsdale Shopping Center

    3.4(319 reviews)
    0.1 mi
    $$

    Nordstrom never disappoints. The store is always clean, organized, and the customer service is on…read morepoint. Every time I walk in, someone is quick to check in and ask if I need assistance without being overbearing. Not gonna lie... this is also my go-to spot when I need to take a dump Their bathroom is consistently clean and well-maintained. Lowkey feels like people are starting to catch on though, so I might need to start gatekeeping that one. I'm also a sucker for cologne, so I always swing by to check out new scents and ask for samples if they have any. Shoutout to Belinda (manager) who helped me out--she seriously knew everything about the store like she's been there forever. Super helpful, great sense of style, and just made the whole experience better. Nordstrom, you've got an amazing employee--give her a raise, she deserves it!

    I had placed an order online and one pair was cancelled, however I found 1/2 of the pair out on the…read morefloor. I ended up going into the store the same day needing to buy some supportive shoes for work. Jasmine R was working with me and she went above and beyond getting the shoes I needed. She went and checked the back multiple times and ended up finding the shoe I was looking for in a mismatched box. She also gave me suggestions on other supportive shoes, was very kind, helpful, patient, and personable. It was a great experience working with her!

    Photos
    Nordstrom Hillsdale Shopping Center
    Nordstrom Hillsdale Shopping Center
    Nordstrom Hillsdale Shopping Center

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    H&M - womenscloth - Updated May 2026

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