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    3.2 (35 reviews)
    Open 10:00 am - 9:00 pm

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    3 months ago

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    4 years ago

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    1 year ago

    Jess was super nice and helpful! My friend and I had a great experience and found some fun Christmas gifts here.

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    5 years ago

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    7 years ago

    Horrible service!! The lady at the cashier was rude with an attitude never in hot topic but definitely not going back

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    9 years ago

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    12 years ago

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    8 years ago

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    14 years ago

    As soon as we walk in they are rude. And make us feel uncomfortable.

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    11 years ago

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    Ask the Community - Hot Topic

    Review Highlights - Hot Topic

    They also have a great selection of T-shirts and there happens to be always a sale of some sort.

    Mentioned in 4 reviews

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    Target

    Target

    (452 reviews)

    $$

    Hold up! The fact they still sell hot popcorn AND ICEE at the same location is wild. This was a…read morenice surprise. The nostalgia of the good ole days. So yesss I had to grab some. The kid of popcorn was only $1.50...winning. They have everything at this location, including a whole grocery and makeup area too.

    I've been a big fan of Target for many years, but recently I've been disappointed in the direction…read morethey are taking--and especially the San Mateo location. In the grocery section, their corporate direction seems to be stocking more and more of their store brands with much less nationally branded products. For example, they have almost no Early California olives, and all Archer Farms or another of their brands. Since it's unknown who makes these products, I don't buy them. The prices are sometimes higher than the national brands. I've always purchased Viva paper towels at Target in San Mateo and now they've replaced these with their own brand of a poor-quality product. (note that other locations still carry Viva, just not San Mateo). I know they make better margins on their own brands, but customers do have brand loyalty on some products. I find myself making the drive to Walmart more frequently--much better selection and much lower prices. Target once was known for fun, good-quality seasonal items. I have many that are now part of our family collection of decorations. Now they have a smaller selection at cheap Dollar Store quality. I guess they don't want it to last multiple seasons! They have also locked up many items at this store. I understand theft and their need to do this, but I've pressed the buzzer and waited 10+ minutes, and no one ever comes. This has happened on dozens of visits. Many times, while I'm waiting, I use the store Wi-Fi to order the item from Amazon. Not only am I frustrated, but it also takes away from the time I had planned to spend in the store--so I buy less. In this time where customers are looking for value, Target seems to be concentrating on their own profits.

    UNIQLO - I was surprised to find that they had quite a few Spy x Family shirts here!

    UNIQLO

    (59 reviews)

    $$

    Japanese designer for clothes and accessories. Lovely color and design. The materials are very nice…read moreand it has designs for different body shapes . Great customer services and the store is neat and organized. The displays are attractive. However, the prices are higher than most of the clothes places for young adults . It does go on sale before holidays from 15 % to $5 one T shirt ( originally $25 ) . Love to browse through the collections .

    You will never get another dollar from my family or friends. Your return policy is a joke…read more Why don't you post your return policy in your front window?? I bought 3 t shirts at your San Jose store. I usually buy them every year so I am familiar with the fit. This time the fit is soooo off that no matter what size I would get, they would not fit. I brought them back to the San Mateo Store, and was told I would have to drive back to San Jose to return them, because that is where they were purchased. They would not even give a store credit, and you CAN NOT exchange them for another style shirt. This is pure insanity. They have lost all perspective with regards to customer service. Not sure who is running this, but let me explain something in case they actually read this. 1. Gas is $6.00 a gallon....so I am not driving back to San Jose. The gas would cost more than the 3 T shirts. 2. I can buy the same T shirts you sell, (and other items) at Costco, Macys, Kohls, Gap etc etc... They want my business. 3. I was a loyal customer, did most of my Xmas shopping at your store. Never again... 4. In case the rocket scientists that are making the policies have a change of heart, remember you will never get back the customers you have lost. 5. If you are going to have a policy like this you need to post it in the front window of your store, or at least put ink in your register tape. (see attached photo for the War and Peace version of the return policy on my receipt) Lastly, I will make it my mission to make sure everyone I know is aware of your policy, and will post it as many places as I can.

    Hot Topic - accessories - Updated May 2026

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