Newly opened, this little understated shop has some real treasures…read more Great customer service and nice quality items makes it a pleasure to shop here. The bamboo collection immediately caught my attention. So sift and comfortable with nice weight. Iris was so helpful in getting me the sizes and helping me critique the sizes. Besides that collection, there's several really creative accessories and home items. There's also a vintage collection worth checking out. Definitely on my list of shops

I visited Hillsdale Mall for the first time in decades!…read more I wanted to drop by and survey the parking near Palette Tea Garden. I decided it was best to park on the roof and take the escalator down to ground level.....right to the restaurant! While I was there, I walked around to see what the indoor mall was like. It's a nice shopping mall with a variety of shops, restaurants, and services. The North Mall has a huge "Dining Terrace" which includes an outdoor patio with fire pits. I like the hand washing area. I heard stories that the owners of the mall want to tear down the enclosed mall and build a mixed use open air mall. The plan is yet to be approved. I like Hillsdale Mall the way it is.

Title: Absolutely disgusting -- do not come here I can't…read morebelieve how dirty and poorly maintained this mall is. The visitor seating area next to Foot Locker smells like throw-up, and the carpets and seats are stained and grimy, like they haven't been cleaned in months. All of the trash bins outside are constantly overflowing, and you can find trash and debris scattered everywhere, which makes walking around gross and unpleasant. During Christmas, the Santa chair for photos is black, sticky, and completely gucky, making what should be a fun experience with kids feel disgusting. The overall smell, dirt, and lack of maintenance make this mall feel unsafe and unhygienic -- honestly, I would never come back and would warn anyone I know to avoid it.

Nordstrom never disappoints. The store is always clean, organized, and the customer service is on…read morepoint. Every time I walk in, someone is quick to check in and ask if I need assistance without being overbearing. Not gonna lie... this is also my go-to spot when I need to take a dump Their bathroom is consistently clean and well-maintained. Lowkey feels like people are starting to catch on though, so I might need to start gatekeeping that one. I'm also a sucker for cologne, so I always swing by to check out new scents and ask for samples if they have any. Shoutout to Belinda (manager) who helped me out--she seriously knew everything about the store like she's been there forever. Super helpful, great sense of style, and just made the whole experience better. Nordstrom, you've got an amazing employee--give her a raise, she deserves it!

5 stars for the young Latina woman in the men's fragrance section. I have many colognes and was…read morejust doing some retail therapy on a Friday after a really tough week. I didn't expect such great customer service and such a welcoming wisdom from her. She was so kind and also familiar with all the scents that I inquired about, including fragrances that Nordstrom didn't carry. I didn't catch her name but hopefully her manager sees this and the team congratulates her. Thank you for helping me change the color, and odor, of my week. -Stronger With You Intensely

Sainted Goods is my new obsession for beautiful vintage consignment items, valuable designer finds…read morelike Manolo Blahnik, Bruno Magli shoes, Ferragamo purses, LV, and everything in between. I bought three dresses, with scarves included, 3 pairs of fabulous designer shoes, some reasonably priced designer vintage handbags and a gorgeous formal minidress/long top. I've worn everything except one pair of shoes so far and I've gotten lots of compliments. The owners are really great. Noelle stuck it out with me for the longest time, and was skillful at styling me and finding shoes, handbags and even lovely jewelry pieces to go with the outfits. This is a really really fun little hole in the wall of a boutique!! It's really tiny, but I was in there for hours trying things on and uncovering so many treasures. Amazing little shop!!! I'lll be back again and again. Such great Customer Service! You just don't find this kind of personalized styling anywhere even when a personal stylist is supposedly working with you, often all they are doing is checking fit and getting different sizes or suggesting alterations. I felt like I was a better stylist than they were at Nordstrom! Hats off to the owners/stylists at Sainted Goods. It is literally the best tiniest little hole in the wall and so fun!

It's 11:07 on Wednesday and they are not open. Been waiting for 10 minutes and cannot wait any…read morelonger. No telephone number to contact anyone. Too bad.

No acknowledgment when I went in, not even a hello. I was ready to shop, oh well they lost a sellread more

Nice looking clothing here and the quality seemed good too. The arrangement was easy to navigate as…read morewell. There is a good selection of jewelry here;a lot of versatile pieces. The face masks here ell made and comfortable, and aa good price. Overall tasteful selection of items;nothing overly faddish.

Therapy is, well, good therapy! They have a ton of stuff in these stores ranging from cards to…read morebooks to plushies to ceramics to tea to clothing. I always have a lot of fun looking at the stuff here. It's also good to pick up a gift or two if you need it. They have some local goods too depending on the city (here, San Mateo, but it seems they also have some neighboring cities like San Francisco and San Carlos).

What a joyful and calming place! I'm so happy they opened a store in San Mateo. The ambiance is…read morewarm and welcoming, and the selection of gifts is truly unique. I've been visiting their locations for over 10 years, and every store has the same wonderful energy. The staff is always helpful, kind, and cheerful, which makes every visit feel personal and enjoyable. I'd much rather shop here for gifts than at big-box stores. There are so few places like this left, and I really hope the trend continues. Shopping here is not just a transaction; it's a delightful experience. Thank you for creating such a special space!

Places is terrible since the moment I walked in they started profiling me. I asked for some gammas…read moreand they told me they had non then they sold them to other customers in the store. I asked the guy why and he said it's because I asked for a size and they didn't have it. I asked a lady that was behind me if she got any and she told me they sold her two pairs. How am i supposed to buy anything if the employee are rude and refuse to help people.

If negative stars were a thing, this place would get them. I can't believe no one has added this…read morehorrific place on Yelp already (they do have horrible Goog reviews though). Anyway.... I first went here during Xmas 2024 to find a couple pairs of shoes as gifts. Obviously, it was busy for the holidays, but being unbelievably understaffed, I felt for them at first. There were at least 50-60 customers and ONE girl on the floor one of the days. However, a short time in you realize it's due to ALL the employees lack of social skills, and just pure laziness. I was in three times during the holiday week, and it was the same every time. No one greets you. You have to literally badger them to check stock. They just use their little scanner on the shoe, then walk away with no words said. After 15 plus minutes of waiting (no lie), no one will come back. IF they do, it will be the wrong size. 90% of the time, I had to ask multiple times if they were looking. Place is an absolute joke. So, I chalked it up to the holiday rush...until this week. I went in now a fourth time for an exchange. The exact shoe and size was literally on display. Of course, now not busy, still no one greets you. The employees just walk around the store looking like zombies. Like, can they even talk? I actually wonder. Anyway, kid takes the shoe after we told him we just need the other one to this pair. We waited for over 20 minutes. He finally emerged from the back, but just walked right past us with no shoe(s). I confronted him again, and it was like he was just seeing me for the first time again. At this point, I was just befuddled. He said they don't have it. I stated that I literally gave him the right shoe in the size, and he just needed to get the left one. He didn't say a word, and just walked away. At this point, I went to the cashier (who looked annoyed af in general) and told her we were trying to exchange but were waiting. No actual help was given. We told another employee what we needed, but they disappeared to the back and never came back. At that point, we returned the shoes with no exchange and said f*** this place. My girl and I were just in utter disbelief. Again, this was 4/4 times I have gone in here. That's a pattern, not just bad timing. I'm really surprised this place is still in business leaving so much money on the table. Stock is nice and the store is clean, but I'll never go back here.

my daughter my wife and myself had the best experience here at B chic Fashions they were able to…read moreattend us with great costumer's service. They were also helpful and kind and we found what we were looking for 5 stars for B chic Fasions.....

i had an amazing experience finding a prom dress there! the shop keeper was the sweetest ever and…read morewas able to squeeze me in last minute for a same day appointment and stayed late to help me pick between two gorgeous options. super generous and helpful in the shopping process, giving kind remarks throughout our visit. will definitely be coming back!

Okay in-store experience, not amazing but also not terrible, think I've been here about three times…read morein total and purchased something each time. I saw the cutest pants but they didn't have my size at the store, so I figured I'd call a couple weeks later to see if they had any in stock again. The phone rings but no one ever answers. It's not super convenient for me to drive from Foster City to San Carlos for one pair of pants lol, maybe no one is answering my call because of my Fresno area code? Felt like after I called a second time it was intentionally sent to voicemail. Wanted to shop locally but found the pants online for exactly what I would have paid to them. Update: really impressed by the responsiveness from the owner and the ability to acknowledge shortcomings while providing alternative options to contact them. This just shows it's a much better shop than I initially thought.

This is a lovely woman-owned small business. The clothing for women, men and children is well…read morecurated. The owner and her staff are welcoming and helpful. The boutique also has a nice selection of accessories and gifts.

Review for Desmond…read more We always have a great experience at this footwear store, thanks to Desmond. He consistently gives us excellent customer service and goes above and beyond to help, especially considering we can be pretty complicated customers when it comes to choosing shoes! Desmond is patient, knowledgeable, and always makes sure we leave happy. Highly recommended!

I went in to check out the clothing area and Kizik shoes my friend had told me about for travel. I…read moredid not intend to buy right now since the trip I wanted the shoes for isn't until August. I was warmly greeted by a few different associates. And then came Kyle -- He was attentive to me while I asked a lot of product information questions about the brand. I was amazed at how knowledgeable he was and more amazed that he had only worked there for a few months. He seemed like a very seasoned and well trained employee. I ended up buying a pair of Kizik's on the spot because of Kyle's fine service. I work in a retail store that sells shoes and I get a pretty handsome discount, so I don't often shoe shop at another store. But I was so wowed by Kyle's service that there was no way I would leave the store without purchasing from him. Did I mention he pulled up one of those low stools and helped me put on the shoes and made sure they fit properly. Who does that these days! Usually, they bring the shoes out, drop them at your feet and head off to do something else, only to return if you want to buy. There's a reason his business card says "Rockstar Sales Associate." He sure is! Thanks Kyle.