my daughter my wife and myself had the best experience here at B chic Fashions they were able to attend us with great costumer's service. They were also helpful and kind and we found what we were looking for 5 stars for B chic Fasions..... read more

i had an amazing experience finding a prom dress there! the shop keeper was the sweetest ever and was able to squeeze me in last minute for a same day appointment and stayed late to help me pick between two gorgeous options. super generous and helpful in the shopping process, giving kind remarks throughout our visit. will definitely be coming back! read more

My daughters beautiful prom dress from B Chic fashions, They had a beautiful selection of gowns to chose from and everyone was helpful and nice. read more

B Chic Fashions - Senior prom dress - Women's Clothing Near Me - San Carlos, California

I visited the store and asked if they can do a specific silk dress and they said yes. I made an appt for the next day to discuss customization. Next day comes and im told they can't do the dress in silk. I proceed to order a CUSTOMIZED dress. Post appt, I called to address few concerns that came up. I provided very specific detailed pictures with highlights of what I wanted. We booked a follow up appt. During the appt, everything was agreed upon. I asked the dress to be my specific height, sleeves stitched to certain length, and no chest pads. Im told leave everything as it is and their tailor will take care of it once it comes. Delivery is late. Finally it arrives, and it is a beautiful dress however COMPLETELY DIFFERENT STYLE. Hugged my body in all the wrong areas. Asked for A line cut but got a bodycon instead. They wanted to charge me to remove the chest pad, fix height, and sleeve (all things i asked them to do while ordering a customized dress) to which i firmly denied to pay. In addition, I had to go back couple more times so they can fix it. Finally it was ready to be picked up the day I leave town for the event. I didnt try on the dress, i Just picked it up. I came home and put it on, and its tight. The stitches are coming off, belt ripped off and it looked worse then before on my body. The owner drove to my place and made alterations while I wore the dress. In the end, everyone loved the dress. Like i said, it was a beautiful dress, just not what i ordered. Moral of the story, I went thru all this and didnt receive the dress I customized for $1650. Oh and my stones kept falling out during the event without reason. I appreciate her coming to my place to do the alterations. They have a beautiful collection of outfits. I would recommend buying what's in the store however I wouldn't customize with them. read more

My daughter and I were in search for a senior ball dress. We made the drive to San Carlos to check out B Chic Fashions and it was definitely worth the long drive. From the moment we walked inside, we were greeted and asked if we can be helped, so many dresses to choose from, the 3 amazing ladies explained the lay out of the dresses in the store and were genuinely helpful. We were there for about 2.5 hours and the entire time, all 3 ladies were so nice, helpful, and didn't make you feel pressured to buy a dress. The shop is clean and inviting place to be inside. My only regret is not knowing about this place last year when we were looking for multiple girls' dresses. My daughter fell in love with a dress and we left a satisfied customer. We will be back. Thank you so much. read more

Wasn't impressed by their selection. The customer service vibe was off. They seemed to be more concerned abt other customers. Would not come back or recommend. read more

Should have went to Neiman Marcus! Made an appointment after talking to a lovely individual on the phone. Showed up. Didn't have any record of it. No, 1 on 1 assistance. They pulled 1 dress for me. No one is readily available to assist, had my husband zip my dresses for me. Thank goodness he came so I had help, unfortunately they were very rude to him. They are running around crazily and you don't know who is an employee or who is shopping. I pulled the rest for myself. I was told I could order any dress I wanted and it would be here in time. They have many to choose from but because of that. Several dresses I tried were damaged from being so smashed on the racks. Hard to tell what you are looking at. This is where I would have loved to have assistance to show them the dresses I saved from their site so they could help me find them. I did find a dress to order and it was only $500!!! But when I went to check out the ladies tried to send me home with the sample dress! Thankfully someone that must be a manager assured them I can order the dress. Here's to hoping it shows up in time. Would recommend asking for a private shopping experience if shopping here. read more

Senior Prom Dress 2024! Perfect dress for Senior Prom. Gorgeous Just the look my daughter wanted. Owner very nice! read more

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This place is my go to for anytime I need to buy a stunning dress. The first dress I ordered was for a celebrity Christmas party and the next was for a black tie wedding. Both looked absolutely stunning, I've only ever ordered online since I live a bit far from the store but my goal is to visit in person soon (although I might spend my whole paycheck there so maybe not ). Cannot recommend enough. read more

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Simply great! I would recommend this location! I took my daughter here to acquire her prom dress, and they were extremely helpful and professional, delivering wonderfully. We went in two weeks before her prom since we couldn't find anything she loved. They had the dress here in a different color, so they rushed ordered the dress in the color she requested, ensuring that it would be ready by the event. They told me that the dress would arrive at their facility in two days. To our amazement, it was delivered the next day, and she came in for alterations, which were completed by the weekend. They are simply fantastic! read more

B Chic Fashions - Women's Clothing Near Me - San Carlos, California

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The best place to buy Clothes People are friendly Beautiful clothes Great styles I love this Place Nellie read more

My family and I came in to look for a prom dress for my little sister. Mind you she was excited to go to this store because she looked at their website and loved what they offered so we decided to give it a try. They gave a fake greeting and had us check in. Only let her choose 5 dresses to start and we noticed other girls had chosen almost up to 10. The vibe was totally off we felt like we were being rushed and just stared at the entire time like if we were outsiders. Just super unwelcoming vibe. We also felt as some of the employees just did not know what they were doing or how to help and overall we just felt dismissed. Definitely need to get some new employees or teach them about customer service and treating everyone equally! (Side note we could tell who was in charge and she was super nice so no shade to her!) read more

Great selection. Friendly staff. Daughter loved her dress. Will definitely go again

Fantastic shopping experience! The team was very welcoming and help me find my dream dress!

Horrible experience on my wedding day. Dress got coloring on my fingers the minute I held it up, can't use any of my photos with my hands including the exchanging of rings and signing of papers. Even after having paid extra for expedited shipping, I did not get offered a refund when my veil arrived one day before my wedding AND incorrectly (not the shape/layers I asked for). I slept three hours before my wedding to fix the issues caused by this company and nothing in sight for reimbursement or refund. I'm sad I paid so much just for this. If you're looking for your big day, I'd look elsewhere. Really nice people work here but these prices and the time money and stress I lost is not worth it read more

Very nice, personal customer service. Even got advice about what shoes & jewelry to wear with the dress!

At first I was so weary of this place since I've never been in person but only shopped online, but they are legit and totally awesome to deal with!! Why not support a small business who carries designer dresses rather than going to big name places like Macy's, Nordstrom, or Bloomingdale's when they provide fantastic customer service personalized to all your needs. They truly do care about you here and want to make sure you are 100% satisfied, they go above and beyond!! They made my shopping experience with them so pleasant and I will make sure to remember them the next time I shop for a big event. Thanks B Chic! read more

The quality is unmatched and the service is amazing. My niece found a beautiful dress online from a Turkish wholesaler, but they only sell in bulk. Could you help with importing it? https://www.istanbulfashioncenter.com/off-shoulder-maxi-tulle-mermaid-regular-pink-wedding-guest-dress-mti1008pem read more

After a horrible customer service experience at Blossoms in Pleasanton, I drove to B Chic in Belmont. Thank god I found this place. They do not require an appointment and the store is organized by sizes. They have so many options and can order you whatever you like if you don't find something in the store. The customer service was amazing and helpful. Nora worked with us and helped me find a perfect dress for my sisters wedding. I was so pleased and happy with the experiences Nora kept the shop open after hours to help me finalize my decision. I will definitely be coming back in the future, you have a customer for life. read more

B Chic Fashions - Women's Clothing Near Me - San Carlos, California

Amazing customer service! We were in search for the perfect senior prom dress! My daughter is very indecisive and knows what she wants. The ladies at B Chic were so patient with her! After trying on 10 dresses one day, she didn't find the one. We returned the next week and she tried on 5 more dresses! Out of those 5, she found thee one! They have in house alteration which made it so convenient!! The owner was very supportive and helped us during the alteration fitting. End result was amazing and glamorous!!! We would recommend B Chic to everyone! read more

B Chic Fashions - Women's Clothing Near Me - San Carlos, California

Great customer service; they went above and beyond to help me with a dress I bought for a black tie wedding. I ordered the dress from their website and it turned out the warehouse couldn't locate my size (it was the last one). Luckily, I reached out to the store directly via email and the women who worked there helped me locate the same dress but 1 size up and offered to help cover the rush fee to get the dress hemmed. I was going to get the dress hemmed anyway since I'm fairly short and it was a gown; but they were able to send the new dress to me and get it hemmed just in time for the wedding on short timing. I would highly recommend getting your hem work or a gown from here! read more

It was prom season and my daughter waited too long to order a dress online and Nordstrom and Macy's selection was disappointing. B Chic was recommended as the go-to local dress shop. They were packed, but let us in anyway to browse the dresses. They pulled several dresses they thought would look good on my daughter, their customer service is amazing! We purchased a gorgeous dress that day, there were so many choices! Then WE made a big mistake. We left with the dress to get it altered at a different location. That turned into a horrible mistake. After a clear request to hem the dress and keep only a little of the train in the back, the tailor hemmed the dress too short. It was awful. We left the tailor with the material that was removed and went back to B Chic where they handed the dress to Jenny, their on-site seamstress. Jenny saved the dress! Somehow, she managed to reattach the train and hem it properly at the correct length. The selection of dresses 5 stars The customer service 5 stars The seamstress (miracle worker) Jenny 5 billion stars My daughter loved her dress and had a wonderful prom. We will absolutely be back for all of our formal and cocktail dress needs. Thank you so very much!!! read more

B Chic Fashions - Jovani navy blue dress from B Chic in Belmont - Women's Clothing Near Me - San Carlos, California

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I would not recommend this website. there is 15 percent restocking fee. also charge for return label a lot of money wasted with this website when you can order from other websites that don't charge read more

My daughter came here with a group of friends to shop for their prom dresses. She had a great experience and the staff were help and friendly. She found a gorgeous blue beaded gown that she fell in love with. After a quick call to her dad and I, she walked out with the prom dress of her dreams. They made sure to schedule her alteration appt and ensure that her dress will be ready for her last high school event. Would recommend this shop to anyone looking for quality beautiful formal wear and an amazing staff! read more

I walk in and the workers looked at my friend and I but didn't greet us. I ultimately felt embarrassed when I SAID hello to her rather then her saying it to us. That set the foundation for the rest of the experience there. Another worker came up to my and I and ask what we were there for and we told her and she told us that we could go look in the back. Other then that, she didn't really help us much at all after read more

Andree is the best, I literally have her saved in my phone as Andree the best ever. I shop here annually for gala dresses, always last minute during the holidays and the last time I was there she was just above and beyond helpful with my hunt for the perfect dresses. I am tiny, size 00/XXS so it's hard to find my size let alone make sure it's the right one. This place is awesome, I have been buying jovani dresses here years before they were a 'Bravo real housewives' trend. read more

OMG! I cannot begin to tell you how AMAZING this store is with their BEAUTIFUL collection of dresses. Not only that, but it's literally the best customer service I have ever experienced in my life. Andree, the store owner allowed me to make an appointment with her (appointments due to Covid) and it was even on a day when the store was closed. Her store manager was out so she came in personally to help my mother and I pick a dress for my sister's upcoming wedding. She even accommodated my appointment time because I was running late. And still showed up with a smile on her face. My oh my, is she patient! And in addition, is SO good at what she does! She was able to manage my mom - who is the pickiest person alive! She showed my mom endless selection of dresses and even helped her zip it up and provided full service from A-Z. Luckily for both her and I, my mom finally decided upon a beautiful Tarik Ediz dress. Absolutely gorgeous. The entire time, Andree, the owner, was so patient, pleasant, and extremely sweet. She made our day, month and year. And she has the best collection of dresses that anyone and everyone will absolutely find a dress there! Thank you Andree for reminding me that there still is great people and businesses like yours in the world. I absolutely appreciate you! read more

B Chic Fashions - Jovani - Women's Clothing Near Me - San Carlos, California

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If you're on the hunt for a new dress that will make you feel like a million bucks, look no further than this store! It's truly a gem in the world of dress shopping! But what really sets this store apart is the exceptional customer service, particularly from the lovely Izzy. She's incredibly knowledgeable about all the dresses in the store, and she's always willing to go the extra mile to help you find the perfect one. Whether you need help finding the right size or style, or you simply want a second opinion, Izzy is there to make the experience as pleasant as possible. Love B Chic! read more

I don't know where to start. I was looking for a dress for my birthday party and I went to take a look to see what type of selection they had in San Carlos as their collection online was amazing. I was greeted by very willing to help and friendly staff. Isabel talked me through what I needed and what I felt comfortable in and literally found me the perfect dress. I tried a few on and explained to her what I liked and didn't like and she went back to the rack and grabbed my dream dress. The color, cut, shape, size was perfect. It was like that dress was waiting there for me today....I would have NEVER picked out that dress from the rack or even online. I put the dress on and it looked amazing on and made me look and feel like a million bucks! Isabel is AMAZING at her job, I was beyond impressed. I actually spent less than what I budgeted for and their dresses aren't overly priced. They can even get you a dress made in your size within a few weeks. Miraculously, I found the perfect color and size in the dress I brought home with me (thanks to Isabel)! I will post pics after my party. read more

Usually never leave poor reviews but it was such a bad experience here I have to. The lady did not pay attention to what the bride wanted, forgot to call and let bridesmaids know when our dresses had arrived. Ordered a completely different color dress and then completely denied having done so even though my invoice said otherwise. Poor customer service skills would not recommend what so ever read more

Honestly, I am not too sure how there are so many good reviews. Came in earlier today with my best friend to look for a dress for an International Pageant this summer. When we first arrived everything was fine, they ladies working asked what we were looking for and we told them 4 designers as well as my budget. As things progress we felt the sales lady was being very passive aggressive towards us. Pushing for a sale even though we already expressed the dress I was trying on was too similar to my current dress. I pointed out a dress I liked but it was no where near my size, she said she has a similar one but it was $250 over my budget (that I told them as I first walked in). Towards the end of our visit, we noticed there was another lady shopping in the store and realized the interaction with her was very different from ours. The demeanor towards her was friendly and helpful, where as we felt as if it was a "Pretty Woman" moment because we were dressed in leggings and hoodies vs something fancier. Overall, we just felt very unwelcome and I would not suggest this shop to any of my present or future pageant sisters in the Bag Area. read more

This store has the biggest variety of dresses. And you can't find it here, they will order it for you. I bought my daughter's quinceanera dress and it was stunning! My daughter and I bought our dresses for the quinceanera as well. The ladies who work here are amazing! Andree and Jasmine both work with you to find the perfect dress! read more

B Chic Fashions - Women's Clothing Near Me - San Carlos, California

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Whenever I'm in dire need of a dress, b chic fashions comes through! I'm able to find unique amazing styles at reasonable costs. The owner, Andree, has amazing customer service! She opens for me at odd hours , helps me with honest opinions about whether a dress looks good on me or not and even helped me pick my engagement dress! They also have a great alterations service who is always able to get my dresses fit properly! Definitely the place to go to find dresses for all events!! read more

B Chic Fashions - The dress Andree from bchic helped me find and style! - Women's Clothing Near Me - San Carlos, California

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My daughter wanted a dress for her prom she asked me to take her to this place ( bad choice ) she was going to meet her friend at the store. When I went to pick her up she told me about this rude lady at the fitting room who didn't allow them to try them on more then 5 dresses my daughter was def going to buy one but this lady on her late 30s kept on telling her to hurry up using a really bad and loud tone of voice and giving them attitude making them feel like they needed to go but she did allow others to try on more then 9 dresses. Why? Is it because she saw that my daughter and her friend were by themselves and assumed they weren't going to buy a dress . My kid usually never complains about anyone I raised her good to be respectful. I wouldn't recommend this place they were excited about getting the dress they wanted but it was ruined by this person who has no right to treat them like that. read more

Really solid place to purchase from. I had an issue with shipping and they were able to solve it right away. Almost never write a review but I just wanted to thank them for how above and beyond they went :) read more

I absolutely loved the stellar service I received from Andree and her staff. Beautiful gowns and dresses for all occasions. Andree attentiveness to my needs for my upcoming Birthday party and how much this bday meant she let me try on everything I wanted even though she was closed. I ended up coming back the next day to try on more dresses and found "the one" . I was able to get the dress altered and alerted when my dress was ready. When I went to pick my dress up and I bought another dress. So happy with my purchases. I will definitely be coming back. Thanks Andree and staff read more

The many positive reviews are spot on, this store and staff are fantastic. Excellent customer service, everyone feels like a VIP, even during busy prom season. They are so warm and helpful. We ordered a dress, and they make sure you get the right size. WAY better than ordering online on your own for something usually not returnable. Pro tip, go early so that if you need to order, you have time. Thank you for helping us get a beautiful dress! read more

I was at first skeptical due to not having ordered from BChic before but Wow I have been amazed with every aspect of it! 100% outstanding customer service! Shout out to Andree who was the best individual to work with, very supportive, kind, and with such rapid response. It's not usual to feel safe and secure when ordering on-line but with Andree and BChic I am beyond impressed. Great job BChic and I will unequivocally be ordering again! read more

The best place to get a formal dress. They have many price points and have expert alterations available with quick turnaround time. Every staff member is excellent and are welcoming. Do not waste your time going anywhere else. read more

Wow! What can I say the costumer service here is AMAZING! I recently bought a dress from their website but once it came in it wasn't what I expected. For in contact with costumer service and went into the store the next day. The sales associate helped me find the most perfect gown in under 30 mins. They are so accommodating and willing to help you in any way! I will definitely be back! Thank you again for all the help! read more