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    Sarrtori

    4.9 (176 reviews)
    Closed • Closed

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    When you work with Fredy at Sarrtori's, you're working with family. His care throughout the process and commitment to making sure you feel comfortable, confident, and attractive is something you can't put a price on, and you certainly can't get in some of these formalwear chains. I got a custom tuxedo for my once-in-a-lifetime wedding, with a special heirloom shirt re-tailored to fit me and fit the occasion/time, and it was the talk of the night! I might be a nice looking billboard for Fredy, but it was his hard work, attention-to-detail, and decades of experience that made sure I was the best arm candy possible.

    Photo courtesy of Onelove Photography
    Mike V.

    I was struggling to find a suit that fit me well and was in a color that I wanted for my wedding, and then I found Sarrtori. I am beyond pleased with the results. I ordered a custom 3-piece suit along with one of his specially sized white shirts and I have never owned any outfit in my life that fit me so perfectly or felt so nice. He named my size perfectly just by looking at me within the first 5 minutes of walking into the store (and I have a long history of being sized incorrectly by salespeople). The quality is amazing and the service was excellent. Also it was incredibly comfortable. If I could reasonably wear clothing this nice every day I absolute would. I would definitely shop here again and recommend it to anyone looking for high quality apparel with excellent craftsmanship. Some notes: -The time frame for delivery for my custom suit was very reasonable, but still took a few months. Fredy has many available options that are not fully customized, but pre-designed to fit many different body types beyond the standard shelf sizing and will be able to accommodate you on a short time frame in many circumstances. But don't expect a specially designed suit available in only a few weeks. -Considering the quality, the price was very reasonable, but this is not a discount store. You will pay less for the same quality or better than you might get at another high-end shop, but do not expect cheap. -Fredy basically runs most things himself. He is amazing, gives excellent advice, and works extremely hard to make your experience special, but he is only one person. Best to call ahead of time and plan a time to see him if possible.

    View of shop toward front of the store
    Brett A.

    Freddy from Sarrtori is nothing short of amazing!!! His skillset and customer service are unmatched. They're a definite visit for high end clothing and top notch service.

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    2 years ago

    Excellent service. Fredy really knows his stuff and exudes passion for his craft. Did a suit rental and he made the process very smooth.

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    3 years ago

    Great store. Fredy provided outstanding service. He is highly professional and knows exactly what I needed. Well done and much appreciated.

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    Page 1 of 5

    Ask the Community - Sarrtori

    Are you closed on Saturdays now? We came twice this morning but there was nobody at the store and the door was locked

    Hi Jessica , forgive me we missed you yesterday we had an charity event , from 10 till 3 , I wish you go to the store because we left a message on the machine that we’re gonna be at the charity. but either wsy , i’m back in the store tomorrow 10 to… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Sarrtori

    “By 6pm Fredy had my measurements and was negotiating with the fitting company to get my tux the next day.”

    Mentioned in 17 reviews

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    H&M - Entrance from inside mall

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    I was attending an outdoor wedding in November and the wedding had a specific color palette that…read moreguests were supposed to wear so I was in need of some new clothing pieces to make sure I matched the aesthetic. This is one of their bigger stores, and I was able to find a decent pair of dress pants and an overcoat for a fairly reasonable price. Being on the shorter side I had to get them hemmed at a tailor but for something I plan on wearing just a handful of times I thought it was good value and decent enough quality. H&M definitely runs small so I had to size up compared to other brands, so I learned it's best to try (which I hate tow do) before buying. While the staff couldn't really answer questions about the length of pants, they did mention their email club (which is free) and I got 15% off purchase that day, which ultimately with the savings paid for my tailoring.

    I purchased a shirt at H&M Hillsdale on September 27. I was told that the receipt would be sent to…read moremy email, but I never received it. On September 29, I went back to the store because the shirt was too tight and I wanted to exchange it. I still had the original tag, but an employee named Amy told me that I could not exchange it because I didn't have the receipt. I understand that there may be a store policy regarding receipts, but I was disappointed by the lack of willingness to help. Since I was told that the receipt would be emailed to me, I expected the store to at least try to help resolve the issue. Unfortunately, I felt that the employee had no interest in helping the customer or finding a solution. The customer service experience was very disappointing.

    Photos
    H&M - Purchase counter (lots of sunglasses on display)

    Purchase counter (lots of sunglasses on display)

    H&M - Clothes

    Clothes

    H&M - Sandals on display

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    Sandals on display

    Sarrtori - menscloth - Updated October 2026

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