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    H&M

    3.1 (161 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 months ago

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    Looking down from the second floor
    Tin Lung C.

    We so have a H&M in Oahu. This store is huge. The ground floor is for woman's clothing and the second floor is for men's clothing. I would say this is more a medium to low end clothing store. Most of the items are pretty affordable, trendy and stylish. It is a great addition to the Waikiki shopping. The checkout line is pretty slow. We have to wait over 10 minutes to pay for our stuff when there is a crowd. My wife usually can find a few items when we come to shop here, but I almost never can find anything that I like, but again it is just my taste of clothing. Hey, when you are in Waikiki and too hot outside, come in to enjoy the cool AC and shop a bit. Aloha.

    Allyssa P.

    HUGE store! The first floor is primarily women's clothing and there was a great selection. I really liked that the second floor was solely dedicated to men's clothing. My husband was able to find a variety of clothes that he could wear comfortably in hawaii but also back home. The store itself is clean and organized, and the staff were friendly.

    Lala C.

    If there was a negative 10, I would choose that score. Most disorganized staff ever. I wanted to buy a blouse size that was on a mannequin on Saturday. They are not allowed to remove anything from a mannequin. They have to tag the item with your name, so when their "visual" crew comes in to work, they would remove it and call you to pick up. This would be Monday. I tried ordering online, can't, restricted as only sold in this store??? It's not a special item just for this area so that makes no sense. So I'm forced to have to try and track this blouse to make sure it isn't sold to someone else. I called Monday, 10AM. Spoke with the on duty Manager, Chelsea, about picking it up. She said she'll check with visual about it and call me back. 3pm, still no call back. I called again. The visual crew, a guy, who does men's clothing, answered. Repeat, have to explain the whole story again. Nobody knows anything, keeps no log book, message area, nothing. He would relay message to manager and women's visual. Said won't be removing blouse until Thursday. Unbelievable! Too late in the day for me to pick up today. An hour later, Chelsea leaves a message saying they removed the blouse and I can pick it up. Again, poor communication between staff. I called her back that evening explaining that I will pick it up Wednesday at 3pm. I said make sure you write that down, advise all other managers, staff coming on duty between now and Wednesday 3pm to make sure it is held. She reassured me, no problem, it has your name on it and will be held till Wednesday afternoon. I even offered to pay now to make sure there is no problem. She said no, which is ridiculous! So, still fear that this is going to be a disaster since there is zero communication going on between employees. Wednesday, I call just before arriving since the only H & M is located in Waikiki with no parking at all. It is a real hassle to come back to pick this up. I'm about 5 minutes away and want it ready to purchase due to parking. They have no idea what I'm talking about. Again, hopeless communication. They put me on hold forever, it rings again, another person answers, no idea what I'm talking about. Ask to speak with Manager on duty since I am now in the store to pick up my item. Well, at this point of pure frustration, nothing is looking up. The kid girl manager comes out, giving me excuse after excuse, she's been off 2 days, no one relayed anything to her, we only hold for 24 hours (first time I heard this), let's search the store, etc. I am FURIOUS at this point. Due to their pathetic lack of recording info, relaying info, zero score for customer service, the blouse has disappeared. Sold to someone else. Furious does not even begin to describe how I feel about H & M's ignoramus policy about their visual crap and not selling the item on the spot. This is going straight to Headquarters about this total debacle. Absolutely unbelievable how ignorant people are nowadays!

    Irene M.

    H&M is a treasure hunt adventure and I don't get to go to Waikiki very much so whenever I do this is one place I do love to go. It's not only the selection of clothing what I also love is their accessories, they always something cute and affordable it's quite dangerous lol! Beautiful clean store not very large as what we're used to on the mainland but so grateful for its presence here in Hawaii as it gives us more choice in affordability which is always a great thing...thank you!!

    Gyr N.

    H&M really downgrades clothing to the next level. This is even cheaper than shopping at Walmart. Typical T-shirt $5 or less. Men's belts, less than $10. These items are made in the 3rd world. They are cheap because they're cheaply made. They do not survive the washer 3 times. People often talk about global warming but think about it. Shopping at H&M will only accelerate it. 2nd floor the men's department is dimly lit. This particular H&M is trying to save money by cutting down the electricity bill.

    They got costumes
    Joe C.

    There's some controversial reason not to come here. Was it an ad maybe with a monkey and a little african american boy. I guess I was more of a fan of this store when I was a tooth pick coming out of high school. I mean most of the fits are for skinny people with out much muscle development. Even when I was in exceptional shape. My thighs and calfs were too thick for 90% of their pants and my chest and shoulders too wide for their pants. My wife likes their clothes but she was a fit model at some point. The do have some fun accessories for men and some bootleg sneakers. But that's about it for me. I'll just take a browse upstairs while my wife is checking out dressed and such. This time around they had some cool onesie costumes, most notably a ghostbusters one.

    He was awesome
    Elizabeth M.

    Just walking around Waikiki I ran into H&M . I tired on skirt as I was walking out the fitting room I notice it was missing a button. I went looking for the same skirt . But there where none . The guy that worked there he was in the fitting room he was so nice . I did ask for a discount he said Just tell the lady at the front to give you a discount . Ok kool but most of all he was in the Halloween Spirit. He's costume was awesome an the way he has his face done was so kool . I didn't get his name but he's was great thank you

    Opening day
    Lyn L.

    Don't come today. The lines r tooooooo looooong! H&M is a great store...lots of merchandise to choose from...great prices...great stuff to buy for the season....I always vacillate between buying really good quality vs. cheap....problem is when you buy really good quality, you feel like you have to keep it for a long time...so I might just go with cheap! ha ha. Found a cute jacket that I can wear anytime $15 and a "sweater"...really light weight and kind of a blue green...need to get more color into my wardrobe. The place was packed...the staff was nice...the supervisor Mike was great...very friendly and makes you want to go back...some of the staff needs training...one cashier gave my girlfriend a hard time...no excuse for rudeness...hopefully they will smooth things out as they go...just a learning curve. One of my FB friends was bashing H&M for bringing "old styles" to Hawaii. She claims she bought those things in LV and SF last fall and in February...but honestly, do we really care! If it's nice, bring it on!...if it's not, it will sit on the shelf. I'm not offended...some things will be classic cuts and styles..and if it's a good seller, bring it! Good luck H&M....I hope Uniqlo follows your lead....

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    Very dusty location. The staff are not friendly and not helpful to customers who wants to buy clothes.

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    Page 1 of 5

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    Review Highlights - H&M

    I park at the Royal Hawaiian and walk over but you don't get a validation so it's really expensive.

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    Keiki 2 Keiki - See Hello Kitty???

    Keiki 2 Keiki

    4.1(141 reviews)
    1.0 mi
    $

    I love thrifting & I love spoiling the littles in my life. The concept of stores like these are…read moregenius; kids grow out of things quickly & knowing that you can get things new or second hand here feels like we're saving things from going into the landfill. Upon entering you're warmly greeted & constantly checked over during the shopping trip which is always plus! The store takes in good quality items so you know what you're buying is something they would purchase for their own family. I could easily spend an hour in here just digging through the toy bin, racks of clothes & shelves. Parking lot can get busy at times but hasn't been an issue for me for the times I have been. Can't recommend this place enough when I know you have littles in your life who go thru so many growths & interests.

    Keiki 2 Keiki sells new and gently used children's clothes, accessories and toy. We stopped in to…read morelook for tap shoes for my granddaughter. She's at the age where she changes shoe sizes every couple months and we're not sure she's going to be a Ginger Rogers. The store is somewhat cluttered with lots of great deals. Every square inch is covered with merchandise. The clerk/owner is Aloha friendly and will help you find something. Several other people were shopping for clothes and backpacks. We did find the tap shoes at about a third of the price of new shoes. What was nice is that she could try them on so we could sure they fit right before we bought them. She tried about six pair before we found the perfect fit. (She is a princess, for sure.) We also picked up a gymnastics leotard for her for a couple bucks. The shop has a small shared parking lot with free parking.

    Photos
    Keiki 2 Keiki - $5.99 Paw Patrol helmet!

    $5.99 Paw Patrol helmet!

    Keiki 2 Keiki
    Keiki 2 Keiki

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    SoHa Keiki Kahala

    SoHa Keiki Kahala

    3.2(9 reviews)
    2.7 miKahala

    I've browsed and bought items in this shop over the years since they have such unique cute one of a…read morekind items. I went in there last week with a friend and bought 3 baby gifts. There was just one clerk there and the reason for this poor review is the way i was treated as a customer. I asked for a recommendation for what is popular and the woman pointed out an item, which I bought. When I went to check out, she was almost hostile, did not crack a smile, say thank you, or anything. When I asked for the gift receipt she said something like, "just a minute" and not in a nice way then kinda tossed the gift receipt at me. The items in the store are cute, but expensive, but I try to support small businesses. I've shopped here before and have never been treated this way. This woman was not a teenager or young help who did not know better. It may be awhile before I stop in here again bit hope their service improves.

    I don't miss an opportunity to visit SoHa Keiki every time I'm in town. The shop, located in the…read moreKahala Mall, offers Hawaiian originated and inspired clothing, accessories, books and toys for the discerning keiki in your family. Many of the books are written by Hawaiian authors and some are written in Hawaiian language. Durning my visit, Halloween themed stuffed toys and kid decor were featured. This visit, I bought a Shaka themed notebook, for my granddaughter. It's prices are on the high side, but many of the items are supporting local industry, which is a good thing. The clerks are friendly and helpful. SoHa Keiki is a perfect place to buy gifts.

    Photos
    SoHa Keiki Kahala
    SoHa Keiki Kahala - Travel pillows

    Travel pillows

    SoHa Keiki Kahala - Look at the selection of $10 Pillows

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    Look at the selection of $10 Pillows

    Up & Riding

    Up & Riding

    3.8(29 reviews)
    2.7 miKahala
    $$

    Kahala Mall had a deal between 12/5-12/7 where you could get specials at certain stores. I recently…read morehad a grandchild and like the infant selections at this store. I saw the sign where you could get 25% off an item in the window and went in. Maybe it was senior moment but lately I can go into a store for a specific item and leave with something else, only to kick myself when I got home. So when I went to purchase my items I completely forgot about the special. I wasn't reminded about it either. I went to Complete Kitchen and bought a couple of items there. The cashier was telling everyone about their sales and the discounts. So I went back to Up and Riding and asked if the items I bought (over $100) were eligible. They were and she did take 25% off the most expensive item. In terms of customer service the cashiers at Complete Kitchen were so much more helpful (not only to me because I heard their spiel to others too).

    We often frequent Up & Riding for my kids. We mostly purchase slippers for the kids here since they…read morehave a lot of options. They have a lot of clothing as well from local vendors. Prices can be a little expensive for some items, but it is not bad for others. They also often have a sale rack. Make sure you sign up for their loyalty program to accumulate points for your purchases. Once you have so many points, you will be able to redeem it for money off your purchase. Staff are not always helpful or friendly, but they are young. Store is very neat and visually appealing.

    Photos
    Up & Riding
    Up & Riding
    Up & Riding

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    Uniqlo - One of the two entrances

    Uniqlo

    3.8(196 reviews)
    1.5 miAla Moana
    $$

    Awesome customer service so good in-fact because I was sitting down because I was waiting for…read moresomeone to show up the give me a chair to sit down on WHAT KINDA CLOTHING STORE OFFERS A CHAIR if I could rate higher I would because of this also there designs are cool w store

    You don't have to sell me on Uniqlo. I buy their logo free polo shirts and HEATTECH thermals all…read morethe time. I would stock up on socks and sweaters with abandon from the Uniqlos closer to my home in San Francisco. That was why it surprised me that I would seek out this familiar store at the mammoth Ala Moana Center. However, I had seen a local vlogger's YouTube video where he showcased the Hawaiian-exclusive clothing they sell here. Jamie W and I decided to drop by when we were at Ala Moana. Although not at the scale of the Tokyo Ginza flagship, it's one of the global chain's larger stores with an expansive multi-floor space. They offer the Brands Hawaiian Loco line, which is quite a distinct array of T-shirts spotlighting locally renowned businesses like Leonard's Bakery, Hawaiian Airlines, and Zippy's. I even bought one featuring a bowl of Zippy's saimin called Zipmin (Photo 4). I also really liked their line of aloha shirts because designs came from top quality Japanese block prints. I fell in love with one shirt based on Hokusai's "The Great Wave Off Kanagawa". I had never seen one like that before. They even offer opportunities to customize T-shirts and tote bags using exclusive designs from local artists. There's enough here to justify a shopping expedition. If you think one Uniqlo is like another, reconsider and come here. RELATED - Exploring Hawaii? Here's a collection of places I've visited and reviewed: https://yelp.to/06Oa2Epa6T

    Photos
    Uniqlo - All my favorite Hawaii eats!

    All my favorite Hawaii eats!

    Uniqlo - Photo 5: Front of the store

    Photo 5: Front of the store

    Uniqlo - Hawaii exclusive

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    Hawaii exclusive

    H&M - womenscloth - Updated May 2026

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