Exceptional business run by the kindest people you'll ever meet. From tailoring to dry cleaning, I…read moreget all my clothing alteration needs done here quickly, efficiently and for an exceptional price! Highly recommend.

I've been a customer of Saratoga Cleaners for 20 years. I moved to North Springfield three years…read moreago, but still take my dry cleaning here. They have always been polite, caring and trustworthy. I not only get everything dry cleaned, but also a lot of hemming-even pajama bottoms. I asked if six pants would be too much at one time to hem, and I was told "no problem". I've had stains that only the owner can get out. I don't know her secret. I even had a button come off a shirt and they sewed it on for free. How generous and kind is that! The owners see me coming and my dry cleaning is ready when I come through the front door. It is my true belief that they would do anything to help you. It's unfortunate for the few unhappy reviews, but trust me, this is the place to take your cherished clothing and to be treated like a valued customer. I pray they stay in business forever!! Cheryl Hutchison

A long time customer and their alterations are always great. I had a suit arm cuff in need of…read morerepositioning and removal of factory stitching. Not an easy task and well worth the pricing. Not the fastest, nor did I want it to be; just done correctly with expert attention. Will continue to support and worth the drive.

I brought my wedding dress to be cleaned and preserved and they did a great job! Mr. Lee was super…read morenice and even helped bring my dress to my car.

Love them! Reliable, friendly, trust worthy, great value and service. Been going to them for…read moreyears & will continue to!

Did a great job hemming my pants.read more

I put my first ever request for quote for a service that required a quick turnaround. Response was…read moreprompt with a quote and addressing my questions. Finding the business was interesting...it's one building with three doors (one for each business) and they don't connect. If you don't know that and/or don't know what to look for. Though I did not end up using the service, the employee in there was kind and patient as I was trying to figure if my capri pant needed hemming. She talked me through it and stated she liked the way the pants fit. She could've told me to hem them and make the money, but she instead gave me her opinion and stated she thought they were fine. One weird thing, I will state, is that the changing room is their restroom. Not a MAJOR deal but something different..

Absolutely incredible laundromat wash & fold service experience here. I cannot express how grateful…read moreI am to have found them & for trusting their expertise. My clothes were washed, dried and folded in the most organized way possible. I always feel a little nervous using somewhere new, but I instantly trusted both the person I spoke to on the phone and the woman who worked there. I usually use one near my work but really needed another to use near my house. I cannot express enough how incredible they are. Nearly 70 lbs of laundry washed, dried, organized, and folded appropriately and perfectly in one day. Incredible customer service, very clean business, knowledgeable team/staff and I couldn't be more satisfied. Wish I could give more stars!! Thank you so much :)

Quality service for starters and decent value for my clothing. Job well done all the way around.read more

A month later, I still get the run around of their losing one of my pants. Why am I writing this…read morereview , it isn't so much because of the lost pants, it is how they are handling it. I have been back 5 times and I just get the run-around. A month ago I dropped 3 pants of, I was returned 2 that were mine, and a larger/different color one. I stated - this large grey one is not mine. I gave my name and phone number, I've been back 5 times. What have I been told by the same female employ, you the reader pick which one you find most unacceptable: 1) well we can fix the wrong one to fit you (so, um, wonder about the original owner of those pants?) 2) leave me your other two pants and we will look for the missing one (the only thing the missing pants have in common with my other two is they are black, not same brand 3) when I went to get my two pants back, they were reluctantly returned to me 4) one week I'm told, come back on Thursday, the owner can decide what to do. I come on a Thursday the owner is not there 5) I come back the following week, "I have to tell the owner about your missing pants." (so owner hasn't been told) 6) I asked - why don't you launder my next order of pants for free as compensation - I got silence, no reply. 7) I asked - how do you guys handle this? Silence, no answer.

To their credit good turn around time. Yet unfortunately their prices give me pause. I'm sure…read moreinflation is hurting them and other small businesses. Ideally would I like to support smaller companies? Yes but unfortunately as a single dad I have to watch every penny. Let me say this, if you're getting suits and high end items cleaned, this is where you'll want to go. My rather expensive dress clothes will continue to go here occasionally. Unfortunately their prices are double what Zips can do things for. They are a larger company. It's economics and not personal why I go there more. The folks at West Springfield Cleaners are super nice. I contend they do a better overall job. That said I'll definitely see them for high expense clothing, and if you're in a higher salary bracket, you may prefer these really professional folks.

They might steal your clothes…read more This business is a service provider for smaller dry cleaners and the owner thinks that it's OK to not return customer's clothes if he has an issue with that shop. STAY CLEAR!

This place is listed as one that does dry cleaning however it also does shoe repairs. Do not…read morerecommend for shoe repair. Find some place else if you really want to have your shoes properly attended to.

my bank is now involved now that over $93 x three has been taken out of my account since Dec 2 -…read moreIve left phone messages for Tin- no call back, Ive left emails, no response back .. this feels like fraud ... you said you'd contact me to figure out whats wrong- Im DONE waiting

Laundrypickedup does an excellent job on my laundry. And the items are returned very clean and…read morefolded neatly. Everything has been well done.

My freshman year of college and on the first day of ECON 2116, I'm sitting in class and my…read moreprofessor said something to me, the enormity of which, I would not fully comprehend until a few decades later. He continued that in this class we would learn about supply/demand curves, calculating present value analysis, and Game Theory. But before all that, he said, if there was nothing else that we left his class with it was this basic truism: "The majority of financial decisions you make in life, can be simplified into trading your time for money." Sounds simple enough, and as a somewhat know-it-all 18 yr old, I thought my prof was full of crap, but now I see how accurate that statement was. Should I take a few extra minutes the night before to prep my food to brown bag lunch or spend $10-$15 eating out? Spend 1-2 hours mowing my lawn, bagging my yard clippings, and collecting leaves - or - spend $100-$200/month on a lawn service. Use my 10 yr old Mr. Coffee machine and a bag of Kirkland brand coffee or make a Starbucks run in the morning? Or as referenced in this review, spend 1-2 hours during the weekend to wash and iron my "work clothes," or use a dry cleaner? Pre-Pandemic, I would schlep into my office 4 days a week in downtown DC and 10 months out of the year, I had to either wear a shirt/tie or a suit. Not that I minded that, but I HATED having to wash and press my own shirts. Dress slacks are easy...men's shirts are a pain. You gotta remember to pre-treat the the collar, and no matter how much starch I sprayed or times I went over a section of the sleeve, the garment would still be a bit "wrinkly." I started using Sandy's Cleaners around 2017 and have a loyal customer ever since. Small local family owned business, and believe it or not, all of the garments are actually cleaned there ON-SITE!!! Most dry cleaners actually send their clothes out to an off-site facility where they are bulk cleaned. Not at Sandy's. There is a plant on the premises, and the friendly folks have always done a great job with my professional wardrobe. What I especially like, is if there is a particularly challenging stain, they will examine said stain and let you know if it can be removed or not. 9 times of out 10, they've been able to get out that errant coffee drip or ketchup splatter on my shirt...but if they can't, they let me know ahead of time. Now that I'm back in my office 2-3 days a week, I find myself dropping stuff off here again on a weekly basis; which is not a big deal since this is just a short detour from my weekly COSTCO run which is 5 min away. Could I go back to laundering and pressing my own shirts at home...sure, but why would I want to "waste" a perfectly good Sunday evening doing this chore when I can outsource it for a reasonable fee? Admittedly, my professor's "advice" was his take on the old "time is money" adage, but his words have held much value as I've progressed through life. Note: Sandy's only accepts cash and personal check. As of this review, men's shirts are $1.85 which is also cheaper than most other places.

This place was great! It was very reasonably priced- Walton Saturday with the 20%off! Ready in just…read morea few days and job well done! Depending on which direction you are coming from, it's difficult to get into the lot because of the no u turn sign. Otherwise, happy with the service!