I absolutely love Georgetown Valet. People working here are extremely kind and my clothes have always come out perfectly cleaned and on-time. I have been dry cleaning with them for over a year (approximately once every month) and have yet to have any issues. I have also hemmed pants here and they've done an incredible job. The price is a bit high, but their shop is in downtown DC, so to be expected. Love a local business and one that does everything right! read more

Great service. Highly recommend if you're in the area. I don't know who the previous owners were from like 10+ years ago that some old reviews say, but Jay is the GOAT. Helped me with all my dry cleaning needs (and trust me, you'll need it if you sweat a lot during these D.C. summers). Friendliest people, always met with a smile. Always had my clothes ready on time. I couldn't ask for a better dry cleaners! read more

Jay and his wife are the Best! They always work with us on alterations and dry cleaning. Super helpful, professional and honest. Their customer service is world class. Highly recommend them! read more

The customers service is very good. Always helpful when I need assistance. Very close when I need to dry clean my clothes quickly.

Great quality good value close to dupont. Locally owned and fast turnaround. Got both my suits back in good condition

Super friendly staff, cost effective dry cleaning, and fast service!!! Definitely recommend.

This dry cleaner is operated by two of the nicest people you could ever meet. They are always polite, extremely attentive and do great work! Love having them in our neighborhood! read more

I tried this place after another cleaners had ruined two of my white lab coats. Georgetown Valet has done a great job, always treating my stuff well. They're friendly and can accommodate requests for a quick turnaround when I need it. read more

I got my husband suits get tailored and they did it an awesome job!!! High recommended it!!

Great business. Very reliable. Excellent alterations. Highly recommend. Good service as well. read more

I got 2 pairs of pants tailored here and they turned out great! 1 week turn around time and $20 per pair (I just needed them shortened). The man who helped me was very nice and friendly, just be specific about what you want because he didn't speak a lot of English. I highly recommend! read more

This place is pretty consistent in my experience. The definitely have an offsite cleaning location, as I once came to pick up a pair of pants on the day they were due to be picked up and they were in transit. Generally a nice staff with good results. read more

They took care of everything I needed as a guest in DC. They were quick and accurate, providing excellent stain removal.

I used to love this place, and thought they did a very good job. But to date they have now lost a suit, a pair of pants from a second suit, and a pair of dress slacks. All of them no more than 3 months old. The owner refused to take my calls until today, when I threatened to sue. But we're still far from resolution. They're acting like 1.) I'm lying to them or 2.) the clothes never existed. My fault - which I will admit - is that I trusted them too much. Makes me wonder what else I'm missing. Dupont neighbors, beware. 7/18/2007 They reluctantly admit to loosing my suit, but are forcing me to sue them for any sort of compensation. 7/19/2007 Employee tells me my claim check number is not valid, and keeps referring to female owner Choe as a man. I advise that I will bring them a copy of the claim check. 7/23/2007 Choe attempts to defend that they gave me back my suit. After about 30 minutes of back and forth face to face, she starts to concede that they may have erred. 1 hour later, she calls me and we agree to settle out of court. She also asks for my business back. Now there are some cajones! read more

AWFUL CUSTOMER SERVICE! If I could give them 0 stars, I would... They were late with the clothes I needed for a big event and the woman there wasn't even apologetic. When I asked that they waive the fee for being late, she offered to waive it for half the clothes but not the other half. I argued with her for 40 minutes over $6 as a matter of principle -- how can you say that it was your fault that everything was late, but only waive half of the fee for a service you didn't provide when it was needed? She was also rude, yelling at me, sneering at my comments, refusing to look at me, ignoring me, walking away when I was talking to her. I tried to be considerate of other customers and let them go first so I could talk to her with her undivided attention. She was still rude and uncooperative. When I requested to speak to her manager she refused. What kind of customer service is that?! Go if you want to pay $6 to clean to one pair of pants and to get yelled at when they are late or lose your stuff. read more

Georgetown Valet has become my go-to for dry cleaning and alterations. The owners are very professional and have always treated me well. They dry clean my clothes and I feel like they're brand new again. As for alterations, I have taken several pants there and they've always come out perfectly fitted. I highly recommend them. read more

Went here for wash and fold service after my original dry cleaners told me they do not do this seervice. Upon pickup I was astou ded by the price for washing and folding two comforters. Definitely Dupont circle prices read more

She hates me, she loves my husband. "She" being the infamous woman who owns/runs this place. She only started acknowledging my existence as a human when she realized I was married to the man I come in with all the time; prior to that, she seemed to take pleasure in being cantankerous. Whatever. So yeah, 1 star for customer service, 2 stars for dry cleaning. Not terrible, not good. Expensive. You're better off finding another neighborhood joint. read more

There are cleaners closer to where I live but I walk three extra blocks to go to this one. They're incredibly friendly and courteous. I've never encountered anything less than a smile. They're super efficient. On more than one occasion they've accommodated a fast turn around time for me. I use them for cleaning, ironing, and alterations and can't imagine taking my business elsewhere. Love this place. read more

The owners, a husband and wife, are really, really friendly--like the nicest people I've met in DC. I'm always greeted with a smile when I walk in, and then usually we talk about the weather. Yes, it's small talk, but these folks are just so dang nice that I enjoy it. And the Korean ginger cookies by the register are delicious. Prices are about the same as other places in the area. read more

They are rude as hell here but I can handle bad customer service at a dry cleaner as long as they do a good job. I spilled a very bright adult beverage all over myself due to being a little out of it. The item--of course--was a cute, cotton, WHITE, jacket. I went in there asking if they could get it out. The women basically rolled her eyes and I don't remember what she said exactly, but I left having little confidence that my white jacket that turned to 3/4 cranberry and vodka color would ever see it's pure white self again. I do remember her saying that she sends out a lot of items, and this guy had 24 years of experience. I came back a couple of weeks later (I forgot I dropped in off), and low and behold, my jacket was very white again!!! The woman was a little sweeter when I picked it up. Maybe due to the $10er + 1 I was handing over. I think the prices are pretty fair for the area. I literally walked down 17th St in Dupont going into every cleaner getting the odds of my jacket's huge stain being removed. Most were not that confident or reassuring, but Gtown Valet did it! read more

Well, I guess I'm alone here in thinking the woman who runs this store (for her sister who is pretty sick, FYI) is actually one of the nicer people I deal with in Dupont Circle. Maybe everyone should try saying hi or asking how someone is doing -- I find that works pretty well. I understand this city is one full of the self-important masses who are too busy for others, but just FYI: common courtesy works. My clothes are always nicely done and on-time; I love that this opens up at 7 a.m. I recently had them take up a new pair of jeans, and they did the best job keeping the original hem I've ever seen. It was only $20 to take them up and keep the hem, and I got them back within a week. It costs about the same at Nordstrom and usually takes closer to two weeks. Win. The dry cleaning can be pricey, but since I moved from Texas, I've NEVER found cheap dry cleaning in a city's center. It was crazy-expensive in Denver, and it's expensive here. I'd rather pay than risk any clothes getting ruined. read more

I feel as if the woman that works there goes out of her way to be unpleasant. That being said, the prices are a bit on the high side for dry cleaning in the neighborhood. The return date is also longer than I've experienced at other dry cleaners. My shirts came out OK, so I'm giving Ms. Rude a second star. I don't see any reason for me to return to this place. read more

Update: I just bought a new sports coat, a nice light color, unconstructed, perfect for more informal events at the university. I then had dinner at a pleasant local meze place and promptly deposited tiny pieces of oily vegetables upon the same new sports coat. One could appreciate the random dark blotches, but they were disappointingly located on only one portion of the coat (a noticeable portion too), so off I went to Georgetown Valet. I just picked up the coat, and it looks like new. ----------------- I'm not a high demand kind of guy when it comes to dry cleaning. I never remember my ticket. Sometimes I forget for a couple of weeks that I have something at the cleaners. I've been coming here since 2011. I came here from coastal San Diego, and found the prices a little bit higher. But, my clothes come out great, they don't reek of dry cleaning, and they're prompt enough for me. I also get small repairs done here - torn pocket, lost button, etc - and the services are always well done. Last year my sister-in-law was visiting from Germany and had her favorite winter coat with her. The lining was pretty shot from many German winters. She was heading back in three days. We went in and got a quote to replace the lining given the time constraints. The cost was far less than a new coat (and who can replace a favorite coat, after all?) It came out great, and I got to see that same long red coat again this Christmas... The folks there are always friendly to me and who ever comes in with me. The worst that ever happened was, once, I came in and Jay said "It's been a long time!" I replied "Not that long", and she looked me up - it had been six months. I guess it had been awhile... read more

Always great. Timely. Fair price. They do a good job, and quickly. The service is always exceptional.

I took a Coach purse to this dry cleaner to see if it could be dry cleaned. The woman at the counter said she didn't know, but that if I left it there, she would ask another woman who worked there and was apparently more knowledgeable. I called the next day to check in and was told it was fine and had been cleaned. When I went to pick it up, they first couldn't locate my items and had no record of me in their computer system. When they finally found my things, the purse was destroyed. The fabric had runs across the back, the leather was peeling and the tag was completely stripped. They offered me a $20 discount. The purse cost me $300. read more

I moved to Dupont in September and started using this place because it was the closest to my apartment. They are great! The lady who works the counter is easily the one of the nicest people I've ever met, and always more than helpful. I needed to pick-up laundry this morning before catching a flight and ran over 30 minutes before they were open! They were in the middle of setting up, no computers, no lights, etc... But she happily found my order and got me on my way!! Great place--clothes always come back perfect. read more

Kim and Jay ARE FANTASTIC. They provide kind, responsive, and quality service. Sometimes I run in here needing something fast, like alterations or cleaning of a special outfit, and they help without a hitch. Good hearted, professional people! Footnote: I'm pretty sure Kim and Jay have owned this dry cleaners more recently. After reading the reviews far less recent, I suspect (...can't prove but suspect!) that those comments pertain to owners before Kim and Jay. read more

I really like this place. They're so nice and do the best service. Also have great coffee!

I have taken a few items here for dry cleaning and have been consistently impressed with how nice the staff are. They'll go out of their way to open the door for you, come around the counter to give you your clothes, always have free cookies at the counter, etc. They also give you the option to either pay when you drop off items for cleaning or when you pick them up. The price points for dry cleaning here are comparable to others in DC. read more

This place is amazing.. I always had horrible experiences with other cleaner but this place, whenever I pick up my stuff.. It's amazing....Alteration lady ..she does the art work all the time.. read more

I have been coming to Georgetown Valet for the past 18 months and have nothing but great things to say! The staff is so warm and friendly and the service is very quick. If you live in the area, check them out! read more

Kim provides excellent laundry, dry cleaning, and alterations. She is friendly, honest and flexible even if you need things done quickly or on short notice. Her alterations exceeds expectations, and I have had several suits customized by her (hems, waists, jackets), and my girlfriend has had formal, cocktail, and complicated dresses customized/altered. Our initial hesitations having suits/dress alterations by new dry cleaner have long disappeared and I understand why Kim receives wedding dress, suit, and tuxedo business. read more

They turned my brand new white blazer into complete grey. Be ware DO NOT use this place! This is the first and last time that I will be using it! read more

One of the best cleaners in DC. I have dry cleaning in my building and still choose to drop my most delicate items off here. Always courteous; always fair; always very friendly. read more

This place is terrible! They confirmed with me on my receipt that my clothes would be ready by 5:00 PM on Wednesday. I came back Thursday morning at 9:30, and they still were not done. She told me to come back in 20 minutes, which I did, and then she said definitely not before 4:30. Then they told me that in order to get my shirt back, i needed to pick it up at a different location at 16th and U. WHAT?? Why do they print/confirm random times that they do not adhere to? plus their prices are very expensive. read more

They were not careful with my family's clothes, and made one piece unusable. When confronted, they were not friendly, apologetic, or understanding at all. I have mostly used a dry cleaner on the next block, and thought I would give this one a try. I think I will go back to my old one. read more

These guys are great!! In 2 years of going here, I've never had a single issue. They go above and beyond to be friendly- remembering my name, etc. I take a couple of bags of suits and shirts here a month, and it's always ready on time (usually 2-3 days turnaround, but they have always been able to accommodate a quicker turnaround, when needed). They were even able to remove a stain from a hand-me down silk tie with sentimental value I've taken to two other cleaners. I've also had 2 items tailored here and both were done exactly to my liking. Prices for dress shirts, suits, and blazers are very reasonable. I would recommend without hesitation! As others have mentioned, I think the previous negative reviews were form the former owner. One stop in here and you'll realize it's not about the new(ish) owners! read more

she must have read the yelp reviews because i found her really nice. she actually went out of her way to comment on the neighborhood, the beautiful day, etc... way more than normal shop talk. expensive place, but cheerful. read more

1. The incident. My shirt comes back with a black, greasy spot on the front. Surprise, because in fairness to Madame: Most of my shirts have come out OK over the past year. 2. The "cure". "Generous" offer to "redo" it, at no charge. Stubborn refusal to refund the price for the first round. Gotta make a living... 3. The interlude. The "redo" does nothing. Shirt is ruined. Spot is small, but highly visible. OK. There is no perfect dry cleaner in this world. What about a friendly apology? 4. The blaming game: Madame is quite rude and turns aggressive (as before on other occasions). It's the machines! And the people who operate them! And she has nothing to do with either of them! 5. The dissociation: Keeps telling me that this must be ink (i.e. my fault), although it was not. Fantasizes that "they" tested the spot and it proved to be... ink! Implies that I am lying to her (Aaron, co-reviewer of 2007, I hope you keep reading this exciting blog...). 6. The bottom line: Customer, abandon all hope if something has gone wrong at this place. read more