The cutest boutique! Whenever you need the perfect kids outfit it's the spot that will deliver!…read moreMelissa the owner is the sweetest thing, love supporting small businesses! I also appreciate how much boys clothing they carry, unlike most stores that are only 10% boy they have a good 50-50 split

This place is basically the Ferrari dealership of kids' clothes. The selection is insane--sweat…read moresuits, t-shirts, and outfits so sharp my 4-year-old now looks like he's interviewing me for a job. Yes, my wallet cried, but let's be honest--if my kid's going to spill juice on something, it might as well be fancy. At least now when we show up to birthday parties, he looks like the cool kid, and I'm the guy in Costco jeans trying to keep up

Life saver!!! The…read moreOwner (Teri) is such a lovely lady. We were in town for a night for our friends baby's Briss , and we had no time to run out to get a gift. She personally picked out, and hand wrapped an amazing/ELEGANT gift ! She was even able to run it over to our hotel , so we didn't have to leave. Talk about great service! Our gift was a big hit. Anytime were in LA and need a baby gift this is where we will be going! Thanks again Teri!xo

Your baby is seriously deprived if you dont register here. Everything for the chic baby…read more Everything can be monogrammed and they specialize in personalized blankets and velour baby robes. All the best brands: Sophie the Giraffe, Walcot Weavers, Fattamano, Mustela , etc. Many celeb moms have shopped here or received gifts from here, and the owner is a wonderful and fun lady and she takes so much pride in her work! www.elegantchild.com

Just checked this place out yesterday, IT IS SO GREAT! They have some beautiful, cool, current…read moreclothes for girls, up to size 12 I think. I wasn't crazy about the boys selection, but definitely plenty to choose from for girls. All from really great boutique brands.

I came to Kids Club yesterday with my daughter and baby granddaughter. We bought two very pretty…read morelittle outfits for her. They were very reasonable in price and very unique. There so many items to choose from that I had a hard time deciding which pretty dress to buy. We also found some nice hairbows to match. They have a table with kid toys to keep children occupied while the parents shop. The salesperson was very nice and helpful, too.

I don't even know where to start.......Zara employees who were specifically scheduled today were…read moreall amazing! There was an active shooter at the mall today, I ran towards Zara where my fiancé was shopping. Literally scared for my life with other shoppers. Zara employees handled the situation so well! They closed all 3 entrances from the mall to keep us all safe. We were all immediately escorted to the back of the store; where they kept us all calm and safe throughout the horrific moment....even offered us water. They honestly deserve a medal or a raise! God bless them. Thank you so much for always being friendly and very attentive...definitely my favorite location.

The staff is incredibly rude and disinterested. If you don't like people, don't get a job in…read moreretail. It's not that there's a shortage of people to hire. I go into a Gap store and everyone is kind and greets me. Not so at Zara. I'm so turned off that I will never shop there. I don't feel welcome. The store manager needs to open his or her eyes or be retrained. It's sad.

Went to Sugar back in the day before I moved away. The customer service is the best! They help me…read morefind stuff I look super cute in that I never would have thought to try. I feel more put together thanks to Sugar!

They definitely have cute, adorable clothes. From cures dresses, tops, shorts and more! I could…read moreeasily scoop up a lounge pair of pjs or an adorable sweater- I stumbled on this place when we were going to lunch next door. They also have a nice mark down rack that if you get lucky you could get a good find.

This store is so nice! The sales staff is not only friendly but extremely helpful and makes the…read moreshopping experience truly enjoyable! Highly recommend this store!

I've shopped M Frederic for years, and have never been disappointed in the quality, styles and…read moreselection. Their sizing is accurate and I love the distinctive selection of clothing, even adorable baby and children's clothes. I've always gotten more than my fair share of 'bang for the buck' in compliments and how well the clothing holds up. Love that there are so many M Frederic locations now

The customer service here is beyond average! They, yes they went above and beyond with customer…read moreservice!

Service has changed for the better! I called to see if toddler snow boots were in stock and they…read moreheld on to a pair for me. With the rain we had a last minute trip planned to go sledding. 'm not sure if she was the manager but she was super helpful. The clothes were organized well and everything was clean. They didn't have a second pair of boots for my older child but she recommended a few places that would have snow boots. About 10 minutes later I got a call from the associate that she had found the size I needed and she'd hold a pair for me. I was shocked at how she went out of her way to help me. I'll be doing a lot more shopping there from now on. The prices are great and the clothes are just as high quality as everywhere else.

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.