Placed an online order and showed up at the time they said my food would be ready (30 minutes after I ordered) and still waited for another 20 minutes with only two cars in front of me. In no way "fast food" read more

Disappointing Experience - Poor Service and Incorrect Order Today, I placed an order for an unsweetened iced tea, a basic box with coleslaw, and an extra sauce. When I received my order, the iced tea was missing. I politely asked for it, but instead of an apology, the employee gave me a dismissive look and handed it to me without a word. I drove away, parked, and opened my meal--only to discover that both the coleslaw and extra sauce were missing. Instead, there were just two pieces of toast. I returned to the drive-thru on foot to address the issue. The attendant opened the door without a greeting. I explained that there were three errors in my order, yet again received no apology--just a request to the kitchen for coleslaw, which was handed to me without acknowledgment of the inconvenience. When I asked again for the sauce, the same red-haired attendant continued to smirk without offering a single word of apology. At that point, I asked to speak with a manager, who had clearly overheard the exchange from the window. The manager offered a refund, but instead of processing mine, they mistakenly refunded someone else's order--since I had paid in cash. I later called to clarify this and inform them of the error. When I asked for contact information for the franchise owner so I could share my experience, I was told no such details could be provided, and that reviews couldn't be submitted directly. It's clear that customer service is not a priority at this location. I, like most customers, work hard for my money, and being treated with basic respect and courtesy matters. Unfortunately, that was completely lacking today. read more

Better than Caines, clean, great food and excellent service. Pleasant atmosphere and food basically the same as their major competitors without the craziness and dirty tables. read more

First time ever going to this place and the experience was great!! Food was fresh and hot!!

Ordered 6 finger box and they gave me 4 and half fingers. When I opened and showed them the box, instead of apologizing they were giving all types of looks. They took the box back and this time gave 6 fingers but all of them are much smaller and some of them are little bigger than a french-fry. They are retaliating for checking the box and called out. I paid $15 for that box which is not worth at all. I didn't have time to argue with them. I am not going there again.... Very bad customer service. read more

Frequently closes before the posted time. Be sure to check your order bc they usually forget at least one or two items... especially the bread and sauce. Fingers crossed that the place improves. read more

Been here about four times and love the group and the single boxes - Go on Tues afternoons for the $5 special box and the food has been pretty good and better than the Raising Canes with half the price on cost and GREAT quality! Customer service has really been on spot and love the veterans and LEO discounts to me and friends as well. Great break from other places!!! read more

I was in Canton to visit family, and I arrived earlier than expected. And being afternoon, it was time for lunch. I decided on trying Guthrie's for lunch, since there are none in the Orlando area that I know of. Their chicken strips are really good. I ordered The Box, which comes with chicken strips, French fries, cole slaw, Texas toast, and sauce for dipping. The sauce has a tangy bite to it. Which I like. There was a wait for my order. Which I do not mind since the chicken strips, French fries, and Texas toast was hot. Service is good. But the cashier working the counter was also working the drive thru. There should be one employee working the counter, and one working drive thru. And I could only see two people working the kitchen. It was after the usual lunch time, so I imagine I arrived at a slower time. But I think there should have been more help. If I am in the area again and looking to have lunch, I would likely return here again. read more

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Been here multiple times and have always enjoyed the food. The staff is super friendly and quick with the food. The Guthrie's sauce is super similar to canes sauce and definitely one of the better ones I've had. Definitely will be back! read more

Guthrie’s - a woman sitting at a table in a restaurant - Chicken Shop Near Me - Canton, Georgia

I decided to try this place again! Pulled into the drive thru and the girl taking the money was the only one wearing a mask. The guy making the drink.. no mask. The guy coming from the back... no mask! I received my drink ... me: "Thank you". Him: NOTHING!! I received my food... me: "Thank you". Her: NOTHING!! I wasted $8! I'm not even opening the bag! I'm throwing it away and going somewhere else! NEVER AGAIN!! read more

Guthrie’s - My chicken "finger" compared to a quarter. - Chicken Shop Near Me - Canton, Georgia

Pretty good chicken tenders here and the sauce it comes with is spectacular. I would compare this spot to Raising Canes or Zaxbys. read more

food is amazing, comes out fast...I have been back 5-6 times. got the full bucket and all the sides for a party. everyone loved it. even came with a gallon of tea. total out the door was around $50 and it fed 8 people. Amanda was the GM and actually came out and introduced herself and thanked me for my business. I'm going back today for lunch. great place, and very nice people working there. well done Guthrie's, well done!!! read more

This location has stepped it up in a big way! Food was cooked to perfection! Tenders got huge out of nowhere, but no complaints here haha! My order has been correct the last 3 orders so wanted to put up an up to date review! read more

Guthrie’s - This is my "Big Box" 3 fingers 1 of which is so small I don't think I would count it! Check your orders before you leave here. - Chicken Shop Near Me - Canton, Georgia

Wow nothing better than a chicken finger joint. This is as close to raising canes as your going to get in Cherokee county. Staff is always friendly and quick to serve some hot fresh delicious chickey tendys. read more

I went to college in Auburn and ate at the original location in Auburn for years. The food was always outstanding. I have visited this location in Canton multiple times, and the food has always been excellent for most trips. Occasionally, I have gone there around 2 or 3 PM, and it looked and tasted like they re-dropped the fries in the grease again and served them. (NOT COOL!!) I understand about food costs. I have run many kitchens, but when fried food is your core business, it MUST be hot, fresh, and cooked adequately. However, even after that, I would go to Guthries ANY DAY over a visit to Zaxby's. Nothing against Zaxby's, I eat there, too, but if I am in the area, I choose Guthries. The sauce is the BEST!!! I always get extra sauce. read more

Please don't listen to the bad reviews. They are undeserved and not sure what the motivator is. This food is delicious.Try going in and enjoying a family dinner. Better than zaxby's. If you are familiar with Cane's chicken it is much like what they serve. Same sauce too. read more

Best chicken tenders that you have ever had. Zaxby's doesn't stand a chance against this chain. Its truly delicious

Service was bad it took forever for me to get my food.I saw a worker flipping the toast with there bare hands! Absolutely gross! DONT NOT COME HERE!!! read more

This is based on drive thru experience. Pros: Food is always hot even after I drive home. The portion sizes are great. The chicken and fries have good flavor and texture. I'm honestly surprised at all of the bad reviews. I've gone maybe 3 times in the past month and a half and have had good experiences every time. Cons: That sweet tea is not it for me. I'm sure others love it. Just not my cup of tea. read more

The food is expensive, flavorless and limited. Also check your bag before driving off as our order was inaccurate and missing some items. Also the person at the window seemed bored or bothered with people driving through to order food. It seemed like we were bothering them AT WORK. read more

First of all, i would like to say that the lanky giraffe looking guy was awesome. He is so attractive and helpful. He deserves a raise. I think that he was about 5'11 and he wears a white Georgia hat. He gave me a refill for FREE! Anyways his coworkers were awful. I saw one guy itch his man area and then palm my french fries with his BARE HANDS????? WHAT IS EVEN THAT?!?!?!!! Then the food was terrible. It tasted like some had liquid diarrhea and used it as the sauce for my chicken. I might cry. Help. read more

It's okay. I mean.... all they sell are chicken fingers and fries. I think they have coleslaw and toast... and drinks. It's a 5 item menu. I'm hoping they plan I'm adding more options? Quality: The workers are pleasant. The chicken fingers are good. Not great, but better than Publix deli. I'd say Zaxby's has them beat. The fries are not good. Rather flavorless and kinda dense or stale. Even if it was a freshness issue, I don't think they would be any tastier sooner out of the fryer. Not really sure how they are going to stay in business, but it was an interesting experiment. Won't be back. read more

Cold chicken. Cold / stale fries. When business slows of the evening, you need to put timers on your food and throw it out after an hour or so. Your food should be edible, even if someone is picking it up at 8:00 pm. Had to throw out the fries. Very disappointing read more

Tried this new location today and must have had better luck than previous reviewers. Yes - it is a limited menu of chicken fingers, fries, slaw and a chicken sandwich, but they excel in these items. The downfall of a lot of "big name" fast food places is their goal of competing with every fast food place out there by offering hamburgers, chicken, tacos...everything. Just pick a product and do it well! Guthrie's has that concept down, and I will definitely be back! read more

Fresh hot chicken & fries. Very friendly service, no issues and this place is deserving of a much higher rating than it currently sports!

Still amazing as ever. Nothing beats Guthrie's - each experience is as good as the last.

I work in the fast food business so I understand how hard it is to work at a fast food restaurant. However when I visited Guthries I can't help but say something. the service wasn't bad but as soon as the guy took our payment he sat in his phone. When we finally received our food it was cold and I don't mean a little cold. I mean like it had been sitting out for a while cold. I was not impressed and I will not be visiting this location again. read more

We love Guthrie's. I know there will always be a 5ish minute wait as they make our order on the spot. No sitting under heat lamps for hours and for that, I'll gladly wait for 5-10 minutes at their drive thru. How much more can I complain? Someone else cooking my meal while I sit on my butt. read more

This is place is good. The key is you have to just get the bucket of tenders for 26 bucks. It feeds 4 and includes 6 sauces. The meals are overpriced cuz you get the weak sides. Will this place last more than 2 years? Questionable. read more

I was very excited for this place to open. I'd never been to a Guthrie's, but several people I know sang their praises. Seemed like a pretty good fan base. I wasn't put off by the very limited menu. In fact it raised my expectations with the logic that with such a limited menu the food should be amazing. Sadly, it's very average at best. The chicken is bland, their signature sauce is nothing more than onion blossom sauce from any chain restaurant, and it's generally overpriced. I went there twice (I'll give pretty much any place two chances unless the first time is beyond horrible) and probably won't be back. I wish it was a better review, but this place generally sucks. read more

This is an embarrassingly sub-par attempt to compete with Raising Canes and Zaxbys. The guy who took our order was nice, but that's about the only positive. They charge you for a cup of ice water and the meals don't include a drink. This is absolutely ridiculous, charging $8+ for chicken fingers and fries and then charging another $2 for a drink; $10 for a mediocre chicken meal? No thanks. The chicken fingers (which they claim to specialize in) are so small, a couple of them looked like nuggets. The trash cans were overflowing and the tables were all dirty. We will not be back as we plan to stick with Zaxbys and hope Raising Canes branches out this way soon. read more

Food was good it was hot although I did go during lunch time around 1:30 PM. This is literally a version of Raising Canes. The fries are little wider and the top bun has no seeds but this is literally raising canes I'm not sure how this company is doing this because down to the sauce and menu this is a copycat raising canes. Until the real Canes comes to GA I will be visiting this version. Took a little longer than I'd like in a drive thru line but the food was super hot so it made up for it. read more

I give 3 stars simply because the unit we visit has recently gone to smaller, less desirable chicken strips. The French fries are thicker than the chicken strips. I did notice on my last purchase the cook dropped in an extra piece probably because he noticed the same thing. I would rather pay more for larger, thicker pieces than less for fatty, thin one. My visits to this location will be reduced drastically to once every six weeks instead of every 7-10 days. The staff is great, hard working, friendly and helpful. I know it's tough to get supplies but be more creative even if it involves a price increase. read more

This is some delicious fried chicken finger goodness!! You have to eat it hot probably so make sure you eat in if possible. I have had plenty of chicken but this tops it off for fast hot fresh chicken! read more

We came a full 20 minutes before this place closed and the person saw me and refused to serve us any food at all. He didn't even attempt to talk to us at all. It was to the point that he ignored us and closed the register in front of us. read more

We went to Guthrie's off of Sixes Road in Woodstock this past Sunday from Kennesaw. They had an 85 score and then they had no hot sauce for the chicken and no ketchup for the fries. The customer service was lacking. Very disappointing meal for the price you pay (over $10 for chicken fingers, side, and a drink). No wonder they built this restaurant away from a Chick-fil-A and Zaxby's. It would never survive. read more

First time trying and I loved it. Similar to Zaxby's but better in my opinion. Would recommend for sure.

Expensive and just not that great. Both Zaxby's and Chick-fil-a have better and cheaper chicken. Even though the place is brand new, the interior and the staff were very uninviting. Will do in a pinch, but probably won't be back. Sadly, I don't see this place lasting very long without some changes. read more

I'm not a chicken finger person but a friend suggested we try the new chicken restaurant about a month ago. Wow their Guthrie's sauce is amazing! Made me a chicken finger and fries fan! I'm a big fan of their food but I'm giving this place 2 stars because every time I go, the customer service is terrible and that really makes or breaks a place for me. Very disappointing because their food is so yummy but don't like being treated so poorly. Whoever the brunette with the curly hair is in the drive thru doesn't like her job very much....a simple hello or a smile can change someone's day in the drive thru. I know it's a fast food place and I'm not expecting Chick Fil a service here but I'm still spending my money, simple manners isn't too much to ask for. read more

What more can you expect from a restaurant knowing mainly high school kids work at them but this experience was miserable the cook and cashier talked the whole time the cook was cussing a storm and young lady running the front just talked back the whole time. I had to poke my head around the corner to ask for a refill very bad first expression and experience. Also for the price of the food and quality you'd get more for your buck going to zaxbys. read more