The bad reviews are outdated and this place has really turned around! The woman Dulce who did my nails was amazing and they turned out wonderfully, she didnt hurt my cuticles at all which was a problem at other places for me but this was a great experience and I'll definetly come back read more

Gurnee Nails And Spa - My prom nails - Nail Salons Near Me - Gurnee, Illinois

Made reservation for appointment. Showed up on time with myself and the other person in my reservation only for them to have the other person wait in lukewarm water for 20 minutes with no communication on when the now late appointment would begin. I chose to leave due to the poor service provided when they began to service newly arrived customers rather than the other person in my reservation who had been waiting. Was told when I tried to leave that men cannot give pedicure to other men which is why we were asked to wait now that we chose to leave. This was never communicated during the reservation or check in process. read more

Let me start by saying the woman at the front desk deserves a gold star. She was kind, understanding, and made it right with a discount when I showed her the "finished" product. Unfortunately, the same can't be said for Lilly's work. I came in for a proper pedicure, not a light rinse and a prayer. No cuticle work, no cleaning under the nails--just a quick coat of polish over unbothered feet. It was less "spa experience" and more "fast food for toes." What hurts more than the missed cuticles? Spending $180 on my wife's manicure and pedicure and my own, only to walk out wondering if I'd accidentally signed up for the express package that skips all the essentials. Bottom line: If you're paying premium, you shouldn't leave looking like you did it yourself in the dark. Do better, Lily. read more

I came in to get my dip taken off. The older lady at the first chair to the left cut my skin in five different places to the point that the acetone actually burned. She didn't even get all of it off, didn't file or buff my nails. The service itself took about 10 minutes. All of this to find out that it was $20??? Was I expecting it to be $5? No, but absolutely not $20 to take off my fucking nails. I've been to many different nail salons for different events. This is by far the worst one, and I will absolutely never be coming back here. read more

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I went in requesting a gel full set French. The staff were very friendly and nice which was great. Unfortunately, I'm not the happiest with my nails considering I paid $60. I've been here several times and this by fair was the worst experience. read more

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Third visit and absolutely loved how Kelly applied the nail color using hombre technique!! She's very meticulous. Hint of sparkle towards the tips. Going back most definetly. read more

Gurnee Nails And Spa - Hombre - Nail Salons Near Me - Gurnee, Illinois

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What ever you do, do not go to the guy in the left side with a gold hand clock on the right hand he did my nails so bad I came back the next day to get them fixed, they ask me if I was okay with him fixing it, I said yes but he file my natural nails to the size of the acrylic nails he did the day before, he keep filling even do I was bleeding. So if for any reason you have to go I would recommend you to go with dulce she was nice and kind when I express my discomfort + she spoke Spanish . read more

Where is the zero star button. Absolutely the worst nail salon I've ever been to. I hate hate hate leaving bad reviews so rarely do I but this one was earned. 2, $60 pedicures us $120 plus whatever tip I want to leave. I was asked if I wanted no chip polish (gel polish) and the lady doing my daughters pedicure also added oh it's very cheap only a couple dollars more. I seriously should have known better. Pedicure was decent but somewhat rushed. We both were handed a hand written receipt that said $80 on each. I look at my daughter and was like wtf is the extra $40 for. I asked when we went to pay and they said for gel polish. SERIOUSLY??? Average charge for gel is $5-$7 NOT $20. So we walked out paying $164 for 2 pedicures. $4 for using card to pay. No tip given. They can take their tip out of the extra $40 Pedicure was Sunday October 1st. Today is Tuesday Oct 3rd. What a rip off If I hadn't flown back home Monday morning I would have been back first thing this morning demanding my money back Apparently you're not supposed to take baths with this expensive cheap gel polish Should have read what others has to say. Don't say you weren't warmed! read more

Gurnee Nails And Spa - 2 days after pedicure with the $20 extra charge for gel polish. What a rip off. Also see that cut it was done by the nail technician. - Nail Salons Near Me - Gurnee, Illinois

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Awful experience! My daughter had a pedicure using gel polish. Within 2 hours, several toes had the polish pop off. She was leaving for camp and not available for them to "fix" the problem. They refused to give me my money back. read more

Working fast and ineffective Paint over chipped polish Nail polish so thick it won't dry Messed up right after I left Disaster!!!!! read more

This has been my go to since they opened a few years ago. Sadly their services have gone downhill hill fast. I have been injured by rough aggressive techs. Polish is sloppy. No chip completely popping off my pedicure within days. Last straw...Requested nail art with photo and she acted like I didn't ask for art, although booked and showed pictures. Then did a hurried awful job with stones that I did not ask for and hated! read more

Gurnee Nails And Spa - What I asked for! - Nail Salons Near Me - Gurnee, Illinois

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Update 8/27 I decided to get my acrylics taken off here, that was previously done by another place. They take off the acrylics with another acrylic nail from their nail box AND IT HURT. It's suppose to be SOAKED OFF. My nail beds hurt. They can't do anything right. LASTLY PLEASE LOOK UP MMA MANICURES! They use this illegal substance for gel manicures. They ruin your nails! MMA is used for surgery in the bone and teeth, NOT FOR NAILS! I found out from my new nail tech how harmful it is!!! Idk how this place is still in business! read more

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My nail tech is the best! He ate this! I'm traveling to Florida for family vacation to Disney World. Thank you Isaac for keeping me cute out here in these streets! read more

Gurnee Nails And Spa - Disney themed - Nail Salons Near Me - Gurnee, Illinois

$200 later after getting my 5 year old mani pedi($50!!) and full set with pedi for me. Gel polish on toes is all over my skin and peeling off just a couple hours later. Black French tips design is a mess as well. I should've listened to the reviews I saw and spent my hard earned money somewhere else. read more

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I like to think 2012 nails are back. I love these so much. Issac is the best, he doesn't do oval. Period read more

Gurnee Nails And Spa - Issac is the best, he doesn't do oval. Period - Nail Salons Near Me - Gurnee, Illinois

I went here to get my nails done for a wedding. I made an appointment, got there on time, and still had to wait 30 minutes. Also, I started bleeding while my cuticles were being done. Instead of letting me go wash my hands and apply pressure, the nail artist painted over the dry blood on my nail and said it was fine. Gross! read more

I have been going to this nails salon since I moved to Gurnee almost two years ago and never been disappointed. Kelly takes perfect care of my nails in every visit, she understands exactly what I like and always delivers a really clean and beautiful job. The place is nice, clean and very conveniently located. Also my nails last for weeks. Thanks Kelly and Gurnee Nails&Spa! See you in a few weeks! read more

Only a 2 for Gurnee nails and spa. I have gone a few times to give it a chance. I'm not a fan considering every time I have gone the mani and pedi have felt rushed, and sloppy. The first time I went I felt like my cuticles weren't even cleaned up. The prices are fair but that would be if they were doing a great job. Today when I went the man doing my nails proceeded to cough the entire time. Not a great look. If you're in a pinch and need a mani, you'll get one here but definitely not a go-to spot for me. Pros are the ability to book online and many color choices! read more

Gurnee Nails And Spa - No chip mani - Nail Salons Near Me - Gurnee, Illinois

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not happy with the service, the lady doing my pedicure was rough with manicuring my toe nails, and I paid for a package with a leg massage and never got the massage part, which is what I look forward too the most, but when bringing this to their attention I still had to pay full price. read more

I HATE leaving bad reviews, but this time I just can't ignore what happened. I've been coming here for a few months for acrylics and fill ins. I always have loved the designs and thought I was going to a reputable salon, but now I know differently. My visit last week required a take off first. In which Isaac took nail clippers and some sort of file tool to pull the nails off instead of soaking them. I expressed it hurt and he continued. Part of my nail was torn off (not just the tip, but a middle section of my nail). It was just painted over. But he said he put the new nail tip lower so "it would be fine". I wanted to trust him because I am new to this process, but something felt off about that. I tried to file an incident report but they had no actual process for that. Had the manager call me the next day and say if it hurt too much or lifted they would remove and replace the nail. I ended up having the nails removed elsewhere and the acrylic was so tacky, slimy, and sticky. I was told by another nail tech that they believe it's the dangerous MMA acrylic that is dangerous and banned by the FDA. Thankfully my nail seems to have avoided infection, but it is severely damaged and only time will tell if it will ever grow back properly. Please be careful getting acrylics here read more

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Love coming here.. Everyone is super nuce, friendly and I never have an issue whether is walking in or making an appointment.. Place is super clean and staff is awesome. Pedicures are amazing here, they sure take their time with you. So worth it. read more

Gurnee Nails And Spa - Nail Salons Near Me - Gurnee, Illinois

Great service! I called and found out they were closing soon, I said I'll call back but he said I could come anyway! I went and had a manicurist name Den. He was very nice and did a wonderful job on my pedicure. read more

Had a great experience at this new nail salon next to Target! You can walk in and check in on their iPad at the desk to check your temperature. The technicians are all wearing masks and there's plexiglass at each station. They're currently offering 20% off for their grand opening. As for gloves, the technicians seem to only wear them if you're getting a pedicure, but you can definitely ask them to wear it for your manicure if you want too. Came on a Friday morning with for a party of 3 with no wait. The interior is nicely done and they play calming spa music. I would recommend Gurnee Nails and Spa if you're looking to try a new place that practices COVID safety measures. read more

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If you want to be robbed and love jank nails, this is the place to go. Me and my best friend have recently been looking forward to having a relaxing spa day and getting our toes and acrylic nails done. We've been hoping to find a salon that has satisfactory work and service. Gurnee nails missed the mark on a tremendous level. Me and my friend both started off with pedicures, and were asked if we wanted no chip polish, we said yes (this will be brought up later). Our pedicures were finished and super cute. We both got full sets of acrylics. When my friend got hers she had asked the nail tech for a coffin shape, they came out square and she had asked for a reshape after they put polish on. Another nail tech argued with her telling her that it is her fault. This is unacceptable for a company to do, you shouldnt yell or be rude and accusatory toward a client. My nails turned out very well however. After this ordeal we went to the front to pay. For a set of regular acrylics and a no chip pedicure it was $130 (not including tip). That is unheard of. (The pedicure I chose was $35). I told the cashier that my pedicure was only supposed to be $35 and he argued and said that no chip costs $20 extra and a French tip costs $10 extra as well. $20 FOR NO CHIP POLISH?! This place needs to tell you or list out the upcharges in the menu. My friends total was $110 and she hates her nails because the shape was messed up. If you want your nails to look trashy and jank, this is the place to go, but you may need to bring your life savings with. read more

First time coming here. Came for a pedicure. She was done in 15 minutes. Upgraded to a higher package but obviously didn't take much time to do the extras. Toes looks nice but come on.... read more

DO NOT USE THEIR WEBSITE TO BOOK BECAUSE ITS JUST AS BS AS THEIR CUSTOMER SERVICE SOLUTIONS!!!!! Their website allows you to book each service a la carte. While booking the service it allows you to pick the technician before placing the singular item in the cart.... and then continue to add on another service... whilst also allowing you to pick another technician for the next service. This is how THEIR website allows you to book. However, it is their unspoken and UNWRITTEN preference to have one technician perform both services. Today I booked one service, AS THEIR WEBSITE ALLOWED, with one technician for the pedicure. I booked the second service, AS THEIR WEBSITE ALLOWED, with a second technician. Each service was indicated to have taken 1 HOUR!!!!!!! The first technician Den (WHO IS AMAZING), performed the pedicure service and was finished by 6:57pm for a 6pm appointment. This means that the second technician, WHO WAS BOOKED FOR 7pm, was able to promptly start the SCHEDULED SERVICE. Their argument, BECAUSE THE CUSTOMER WILL NOT BE RIGHT AT THIS SALON REGARDLESS OF HOW MANY YEARS THEY'VE BEEN COMING AND OVERTIPPING, is that they don't care what THEIR WEBSITE ALLOWS. They prefer to inconvenience the customer!!! The second technician REFUSED TO PERFORM THE SERVICE when they had no other appointments SCHEDULED. The second technician TOLD ME THE CUSTOMER TO BE OKAY WITH IT BECAUSE THEY DID NOT WANT TO SPLIT THE WORK. I left this salon nails looking trash and EXTREMELY UNSATISFIED. This place does NOT care about common sense. Had i walked in fresh, at 7PM, with the appointment booked, it wouldn't have made a difference. An appointment is an appointment. They're greedy and concerned their won't be enough tip to go around. When a client books a service, DO THE SERVICE!!!! The only person who should be addressing these issues is THE MANAGER, seeing as how the technician 'LONG' does not know how to speak to people and tells people what it's going to be. read more

Gurnee Nails And Spa - a poor customer service experience - Nail Salons Near Me - Gurnee, Illinois

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Came here for a last minute manicure and pedicure. I walked-in and immediately was asked if I had appointment. I'll be honest it didn't even phase me to check, shame on me for that. But everyone who came in after me were walk-ins. Big nail salon, nice looked clean, bright modern. I received the spa pedicure French tip I also received a no chip manicure. Overall it's a decent place to get your nails done in the area. read more

Ask for Isaac if you want someone who takes their time and can work from an inspiration photo. read more

Gurnee Nails And Spa - Confetti nails - Nail Salons Near Me - Gurnee, Illinois

Do not go here. They clearly do not disinfect their supplies between clients. I've gotten 2 nail fungus infections from here. Do not recommend. read more

Cute staff, made me use the massage chair while waiting for my friends. Theyre so friendly , theyre so sweet. I told them its okayyy, but they insist bc they want me happy. read more

I want so badly for this place to be good but i just got the sloppiest mani pedi I won't be back. I wish they could figure it out. read more

Great Place to Relax!! The salon is huge so its great for a group of friends. I received a pedicure with orange slices, scrub and paraffin. I got a full set with no chip. One of my best sets I've ever gotten. They offered 20% off as well! Definitely my new nail spot read more

Been going here for a while but finally found my favorite nail tech. Issac took his time to understand my needs and offered suggestions. Took his time on my nails and a good conversation. Highly recommend him!! Check out these beauty's! read more

Gurnee Nails And Spa - Nail design - Nail Salons Near Me - Gurnee, Illinois

Full set acrylic with dip powder (339) and white hearts painted on my ring finger. Appointment took less than an hour and they did an amazing job. read more

Gurnee Nails And Spa - Nail Salons Near Me - Gurnee, Illinois

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Although they were able to get a party of 3 in after calling that morning, the results were not worth it, absolutely the worst manicure I've ever had, my nails look terrible. There are bumps and bubbles all over, they are uneven and rough, looks like I did them myself and not like I paid a professional to do them. The massages during the pedicure were rushed and not "longer" even when choosing a higher priced pedicure. Looking at my toe nails after they also are not even, my big toes both come down on a slant instead of straight across. Sadly this was my first and last time going here. The only good thing was the company I was with while at the salon. I took the polish off myself and found pieces of acrylic still on my nail AFTER asking to have my acrylics removed and a manicure done, will never go back here!! read more

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Ask for Issac!! He can do any shape of nail you like. Long or short. Show him a design and he'll hook you up. I used to be scared to get my nails done because I would bleed but he helped me change that fear. Check him out read more

Gurnee Nails And Spa - Clear stilettos with gold flakes - Nail Salons Near Me - Gurnee, Illinois

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The service was honestly not too bad, but now the quality of the nails are not okay, my nails only lasted 2 days (I am a TA so I don't work with chemicals or anything like that). I paid $67 (including tip) for my refill (it was also a French tip) I feel like for something that only last two days it was way over priced read more

Services could be good but the workers I have experienced have ranged from superb to downright lazy. The last and final time I went here I only wanted a manicure with buffing. The woman refused to clean my cuticles or do any form of shaping. She then buffed half of each nail. I spoke up and asked her to please do my cuticles and she just kept buffing. When I went to check out I asked that I not pay for the manicure but I was still charged for the buffing. How does that even make sense??? read more

Got my nails done and they looked great but every single one of th'em started lifting within 5 days of having them done I have had my nails done hundreds of times and never once had them lift so fast. read more

You decide. Would you consider this a "professional" manicure? Look at the cuticles and the paint. I have never left a review for anything, EVER. But after this horrible experience, I had to. I asked for a color and the OPI paint was so old they asked me to choose a different color. I did choose a different color and that color they had to put a chemical in it to thin it out. My cuticles, the paint job, just horrible. read more

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