Staff are always friendly and competent!…read more Love this location! So clean and welcoming.

Happy there is a new location closer to me! Much more convenient! I've gotten great results. The…read morelaser nurse Erika is absolutely wonderful and I look forward to all my future treatments with her!

Love love love MedSpa in Gurnee Everyone there is amazing…read more Did Laser hair removal and my life has changed ( best investment I have ever done) Alex, Ashley, Angela and the whole crew there is just awesome

I have been receiving Botox treatments for over 20 years and have also worked in the medical…read moreaesthetics industry for 11 years, so I'm very familiar with how a reputable practice should operate. Unfortunately, my experience at this location was deeply disappointing and concerning. From the start, there were red flags. The appointment took an unusually long time for a straightforward Botox procedure, and there was no doctor or supervising medical professional on site--only injector nurses. I was told to return in two weeks for a follow-up, which is not standard protocol for authentic Botox treatments from Allergan. In all my years of experience, I have never been required to come back for a "follow-up" unless something went wrong or the product used was questionable. *The owner responded that she did not find my name so I edited this review to include my name and validate this review. The name is Gregoria L and the visit was this year in May . Based on the results and the experience, I strongly suspect I was not injected with genuine Botox. When I raised my concerns and asked for a refund, I was met with complete resistance and a flat-out refusal. This was a frustrating and unsettling experience. I do not feel confident that proper or authentic materials were used, and I cannot recommend this place to anyone seeking legitimate, professional cosmetic treatments. If you value your safety, time, and money--go elsewhere. *I will be reporting this facility to Abbvie.

recently got a massage here and overall i was pleased. i got the Headache Helper done by Mohd. If…read moreyou need someone with heavy hands, this is the guy for you. He really was working on my knots. There didn't seem to be much structure to his massaging (which i liked). Most places i've been to do 5 stroke of this, 5 strokes of that, 5 strokes of that, and so on. This guy seemed to work on the knot until it was gone. I could never predict what his next move was, so it felt very tailored to me. Half of it was on my back and half was laying on my stomach. The price of this massage is a little expensive, especially after tip, but I was definitely in need of it. I definitely appreciate online appointment scheduling. That's one of the main reasons i chose this place. It's 2024, i don't want to have to call. I would be back, maybe. Would hope the price was a little less for a 45 minute massage.

I have never gotten a massage before besides for PT but now I understand why people include this in…read morepart of their self care. I booked online and I had a 1:15pm appointment, but they called me day of and said that they were running behind.And if I could push it to 1:45pm thankfullymy schedulewas flexible. I had Rachel, and I had a very pleasant experience. It's a small suite, but they do the best with making it cozy and inviting. I booked a Swedish massage and had her focus on my lower back. I felt so relaxed and she was kind to make sure the pressure was right for me and that the massage table which was heated was a good temperature. She was very thorough included a stretching which did wonders for my lower back. Even with the soft music going on the walls are paper thin so you can hear the cars and when the next person came for their appointment I could hear them. But overall I had a very pleasant experience.

This review is long over due but Octavia is the absolute best! Her professionalism and punctuality…read moreis always top notch. Whether you're a vet at receiving waxes or not, she's always great with educating and making one feel comfortable. I highly recommend her for all your esthetician needs!

Neda is amazing and always takes great care of me and is very professional. The spa is always clean…read moreand inviting

The experience here was... interesting. Let's just say customer service isn't exactly their strong…read moresuit. If you enjoy attitude with your visit, this might be the place for you. Otherwise, I'd suggest looking elsewhere. Definitely not what I expected.

I haven't had my eyebrows done since COVID and I wanted someone closer to where I lived. Searched…read morefor a long time and read reviews on numerous places offering microblading. Found this one on Yelp and decided to book an appointment. I was happy to see that COVID-19 precautions in place as I am a nurse that specializes in infection prevention and control. Screening was done prior to the appointment. Facemask and gloves used. The place was clean, sanitary, and organized. I was also reassured that blades were used strictly for one person and disposed thereafter. I have to apologize because I forgot her name but she did an amazing job with my thinning and dull eyebrows!! She truly listened to my concerns and addressed all of them. She's also the only one who noticed my uneven eyebrows and explained her plans to fix this concern. A numbing agent was used liberally so I did not feel a thing!! Even when it started to wear off; and believe me, I have low pain tolerance. As someone who is a perfectionist, I loved that she used a tool to ensure perfectly even brows. So happy how they turned out; fuller, even and alive!! Very satisfied customer and would definitely recommend her services!!

I've been meaning to write this review for a while now, but life got in the way. I just want to say…read morethat Sharonda is incredibly talented and professional. She does an amazing job with my eyebrows every single time! Not only is she skilled at what she does, but she's also such a kind and welcoming person. She truly knows her craft and offers a variety of other skin services as well, all of which I highly recommend. If you're looking for someone who is both talented and personable, look no further. I'll definitely continue going to her and would recommend her to anyone!

What a joke. I called ahead several hours in advance to see if they could get me in to do a wax and…read morean eyebrow tint on my sister and I. They said that they were only taking walk ins but they take walk ins up until 8pm. Great. I arrive there around 5:45 and my sister and I waited off to the right of the brow bar. Nobody was there. We waited for about 10 minutes. Then two other customers showed up waiting as well. Finally, one of the technicians came up, completely ignored my sister and I. And began greeting the other two customers. They both were walk ins too. While she started on them, I waited again and finally I asked her how long it would be until our turn. I kid you not- this girl looked at me- rudely smirked and said "they are my last two walk ins I can take". I explained to her that I was getting married in 48 hours and that we were waiting here before the other two. She literally smirked and was like "sorry. Nothing I can do" and turned around. I asked her for her GM number because I was embarrassed and thought the way she handled it wasn't appropriate. The girl gave me the other brow technicians card (not even her) no apology and went to the other to walk ins. I asked for corporates number this time at the front and nobody seemed to realize what corporates number was. I do not recommend this place, unless you like feeling embarrassed by employees there.

I moved to the Chicagoland area February of 2017 and was DEATHLY afraid of letting any one new…read moretouch my eyebrows, so afraid that I didn't get them done until November. My mother-in-law referred me to Chloe at Ulta and Chloe listened to all my needs. I showed her pictures of my groomed brows and what shape I was looking for. I was so happy I could have cried! Chloe is my go to girl and always does a great job. The waxing is virtually painless and the shape is ALWAYS spot on. If I have any questions about products for my brows she's more than happy to answer them and help me. I refer everyone to Chloe. If you're looking for a girl, head over to Ulta and ask for Chloe!

Best Massage & Facial of my life. When I left, I was feeling so relaxed. My skin was soft,…read moreglowing an refreshed. I swear the wrinkles were very diminished. I will be back!! Dina was professional, friendly and her expertise was obvious. 24 hours later and my skin still feels GREAT!

I have been going here for almost a year! My body feel so much better when I leave. I have major…read moreback and hip issues and Dina Becker is very professional and I feel so safe there! She seems to fine your issues and works them out! Schedule a raindrop therapy you won't regret it!

shut this place downnnn, the lady burned me with wax and she did not care at all. I am scarredread more

I am a frequent customer at brow art. however I was very disappointed with my last visit. They left…read morepatches in my eyebrows and made my brows uneven. my right eyebrow looks horrific and I cannot leave the house without using a brow pencil. very sad about this