The Horror! I would give them no stars, if I could! I called Gunther Plumbing, because after the City installed the new, mandatory water meter, it seemed that everything went to crap! They had unwittingly disconnected my furnace and my water heater stopped working. The HVAC guy who fixed the furnance recommended I call Gunther for the water heater. They made the appointment, and now enter Calib! After inspecting it, Calib tells me I would need to replace my water heater. I agreed, what choice did I have? The next day he arrives, takes out the old water heater, and, unbelievably, refuses to use a dolly, insisting he can just slide it across my wood floors. He damaged my floors, apologized, and left me scrambling to protect them with rugs and towels. Then came the kicker: the new water heater was too big for the space. He hadn't measured anything, hadn't paid attention to the size of the previous heater...nothing. He suggested I just leave the closet door open. I informed him that was unacceptable as I have dogs and grandchildren! He actually was mad at me!!!! I even asked him, "are you pissed?". He tried to deny what was clearly written across his face. When he returned with another "solution," it was still too big. His response? "Oh well, that's the only one we have. Maybe we can investigate. No one makes tanks this small anymore." Then he left. I couldn't believe it! It's getting dark now, I was left crying, without hot water, and with no options. To make matters worse, he tried to take my old heater, which was sitting in front of my house, as he left. I was alone, distraught, and abandoned by a company that clearly didn't care. Thankfully, ECO Plumbers came to the rescue that same night. They not only installed a properly sized (29 gallon) water heater from the same brand (Bradford White) Gunther claimed didn't exist, they did it at a better price, AND actually made me feel valued as a customer. They were professional, placed vinyl down to protect my floors, wore foot covers, tested things 3 times or more, left a complimentary carbon monoxide detector, and most importantly treated me and my home with respect. Gunther Plumbing caused stress, damaged my floors, and left me helpless. I would never, ever trust them again, and I cannot believe the glowing 5-star reviews. If you value your time, your home, and your sanity, skip Gunther and call ECO Plumbers instead. read more

Gunther Plumbing - Plumbing Near Me

DO NOT USE THIS COMPANY!!! LIES, LIES, LIES If you like to get the runaround, and promises not kept, use HouseCall Pro.com/Gunther Plumbing. When we discovered water on our kitchen floor on a Saturday morning, we looked for plumbers that could be reached on weekends. We had been very pleased in the past by work done by Gunther Plumbing so we called their phone number. Under the name of Gunther Plumbing/a.k.a housecallpro.com (same phone number for both) we called to get an emergency plumber. At around 8 AM, we were told that one would be dispatched soon, and would call to let us know when he was arriving. As we battled the water spreading over our kitchen floor, we couldn't wait for the plumber. We kept the phone in hand and even watched the road, but no one called or arrived. After 4 hours, we called them again, and they said they were very busy but one of their techs would soon contact us. After 7 hours, we called again to say their business hours would be over soon, but no one had contacted us. The receptionist (Felicia?) said she would send Travis out immediately. But he never came, and we were never contacted. Nearly all my reviews of other companies have been glowingly full of praise and a pat on the back, but Gunther Plumbing/ housecallpro.com is one of the worst companies we have ever contacted. Don't be tricked by the phone number--same for both/ Avoid them, and avoid disappointment. read more

Knowledgeable plumber who worked hard to do a thorough and precise job. Additionally Gunther responded quickly and arrived at an appointed time within 2 hrs of my call. Finally , the job was done at half the cost of the quote from the National chain. I highly recommend Gunther Plumbing and will definitely use them for my future plumbing needs. read more

We were referred to this plumbing company and initially had a great impression. They came out, provided an estimate, and we called shortly after to schedule the job and pay the deposit. The woman we spoke to (Saturday) scheduled us for the following Monday and said someone would be calling us to collect the deposit. We rearranged our entire schedule--cancelled plans, took time off work, and made ourselves fully available for the appointment in a very short amount of time. On Monday morning, the company called to say the job was not actually scheduled and placed the blame on their weekend answering service. Instead of taking ownership or offering any real apology, the staff member spoke over my husband, who was understandably upset. He tried to express our frustration about rearranging our lives for nothing, but rather than listening, the staff continued to talk over him. We understand that mistakes happen. What was most disappointing was the lack of accountability, empathy, or basic customer service. Rather than hearing us out, they made the situation about their own discomfort, going so far as to accuse us of causing distress when we were simply trying to explain how we'd been impacted. Plumbing issues are already stressful. The last thing you want is a company that adds to that stress instead of helping resolve it. Based on our experience, I would recommend thinking twice before working with this company. read more

We got Gunther's contact from our realtor (who uses them for her own home). They were great, showed up on time for every job, explained their estimate, took on additional small projects once here. And Mike was cheerful and a pleasure to have around! read more

Highly recommend Gunther Plumbing! They're doing a big full service install for me at a duplex. Their work is very neat and communication is top notch! read more

We own an old home with many plumbing issues. It took us a while to find Gunther but now that we have, I will never call anyone else. They are honest, and straight forward. They don't jump to the most expensive repair first, and they give us options. I appreciate that they don't try to "if you really want to do it right" kind of attitude we've had from others. It's an 80 year old home, and unless we totally gut everything, it's never going to look like something you would install today. They are skilled professionals, and I appreciate the expertise. Thank you Gunther Plumbing. read more

Gunther Plumbing was the company dispatched to my house by my home warranty company, so I wasn't sure what to expect. Mike arrived at my home towards the earlier part of our time window. He was polite, knowledgeable and efficient! He did a fantastic job and made sure that all of our issues were addressed. We will definitely go with Gunther in the future when needed. read more

I hired Gunther Plumbing to bring in a gas line to our kitchen. Scheduling my appointment was super easy. Travis is quick to respond to text messages! When Travis and Mike showed up to our house (RIGHT ON TIME!), they discovered that the job would be slightly more difficult than planned, but forged ahead nonetheless! They were very polite, maintained physical distancing AND the final cost came in less than the estimate! I will definitely use them for future work! read more

This plumber was recommended by my realtor. I am not happy with the water pressure in my new condo. Called these guys to check it. He told me the psi was 45 (ideal would be 60), but there was nothing he could do to increase it. He charged me $84 to tell me this. NOT happy! Way too much $ to check Psi and leave. read more