Hard working men kind and honest place for car repairs most of all fast service reasonably…read morepriced i would recommend this location for car repairs

I needed an oil change, a tire rotation,Rear Struts And and rear Springs they did a fantastic job…read moreon my vehicle I would recommend anyone who needed A1 service to your vehicle you can trust the crew at Mobile. They are honest, hard-working, and very professional they have now gained themselves another client a very happy client. S.Soukaras Thanks Again Bernie And Crew

No problems with the technicians or the work done - new tires, good. But customer support from the…read moremanager (not onsite) and corporate office was almost non-existent. Phone system gets you an overseas answering service which rings the manager - no answer, they will call back. No call back a day later, ring again and you can leave a voice mail - again no call back. Ring up the technician onsite, who says you should call corporate. After reaching out to customer service at corporate and being re-directed to different departments, finally someone answers their phone and says they can help. Again this sounds like overseas back office contractor. They cannot find the Customer ID number which is printed on my invoice. They said to send an e-mail to the corporate address they provided. No response to the e-mail. Send a backup e-mail a week later, and still no response whatever. I have finally decided to give up on this useless Monro customer service and use Yelp to share my experience. This company only cares about taking your money, and could not care less about working out any problems you may have after their service. Their response tag line is, "We're not in business to disappoint customers" but that is exactly the effect of their customer service process - there is no support provided, and disappointed customers will not bring their business to this company again. The problem is with corporate management cutting costs by taking away customer service. You are much better off patronizing any other company where they might care about keeping their customers happy.

I've been coming here for 6 years now. The location and hours are very convenient. I've had all…read moremaintenance and almost all repairs done here. But this week I've made 3 appointments to have them check out a sound the engine is making. Each time when I showed up for the appointment I was told that they were too behind and didn't have time to look at it. 3 fucking times within 4 days! I understand they're busy. But I'm not asking them to fix it. I'm looking for a new car, so I just want them to check it out and see what the problem is. Why should I schedule another appointment?! So I can show up a 4th time when they're too busy? I've lost all respect for this shop.

These people will charge you the highest prices possible. I even drove out there to speak with…read morethem, which was over an hour ride for me and when I got there, they said someone was already in the car and they just put an offer on it. These people are a total waste of time. Don't do it. And if you do, don't even think they care about you.

I brought my car in six months ago for it to be looked at for this particular rust issue because…read moreit's rusting through one one side and it is a KNOWN issue with this particular model. Just like the faulty blower in the 2015 Volvo which is a known issue that Volvo will also not stand behind by the way. The vehicle has been garaged ever since day one when it was purchased a brand new. I realize it's 11 years old, but it doesn't go anywhere. There's no commuting miles on this as I work out of my house. Volvo vehicles have become overpriced junk sadly. No one bothered getting back to me. I've called twice. Finally someone said "Oh sorry we meant to call you, but we forgot" and No, Volvo will still not cover it right now. Well at least I know. There isn't a big enough hole apparently. I was going to buy a new Volvo SUV 90, this spring so I did want to follow through and get the rust issue fixed so I didn't have to trade it in this way, but not anymore. They lost my business and by the sounds of it I'm sure they don't care.

Had the most thorough Fluid Film undercoating at Dave's I've ever experienced. Reasonable pricing,…read moregreat customer service. Highly recommend their services.

Dave's Garage has been consistently kind, professional, reliable, communicative, and very fair. I'm…read morealways nervous about my older car when I bring it in. Within moments of stepping inside the door, I am instantly at ease. The fellows at Dave's have always been cheerful, calm, and proactively communicative. I am truly grateful that I found them.

This place is fine for gas and air in your tires, although you could probably get it cheaper…read moreelsewhere, but I don't recommend it for the car wash. I don't know what the deal is with car wash attendants, but they're always extremely rude in my experience if you don't know exactly what to do. Maybe it's just the Merrimack Valley because these experiences were at two different car washes in North Andover. Some grumpy middle aged man came knocking at my window berating me to roll it down so he could talk to me. I did, and he me to put the car in neutral. I said I did, and he sneered, "No you didn't, the car was moving." Well, it seemed like my car wasn't exactly in the right place when I did put it in neutral, so I moved ahead slightly. The signs about when to move weren't clear, and where I come from car washes have operated differently (i.e. you put your car in park and move ahead when the lights tell you to move). In any case, he didn't have to be such an asshole about it. I don't know what his deal is because the gas station attendants have never been rude like this. The car wash itself was okay for the price. I got the $12 one which didn't make my car spotless but it was decent enough. However, I'll stick to touchless car washes from now on so I don't have to deal with people like this.

Oil boiler Service call fielded by Joe. Boiler was not working. He was excellent. Very efficient…read moreand friendly service. Thank you.

I can't say enough about this place. I needed some tires installed as my tires were slowly leaking…read moreair and I was constantly needing to put air in them. So I picked up some matching tires and randomly picked this shop to balance & install. Hani fit me in the same day charges me short money to completely install, I appreciated that & they took the old tires to boot! Then Hani, who is a complete gentleman btw, took the time to look up my car fax and realized I had not changed the sparks plugs...EVER! I went on to explain that I bought the car almost brand-new in 2019, and I was the second owner of the vehicle. I explained further that my engine was vibrating and I feared it was my Exhaust-Manifold, which was welded by an arch-welder approx. 4 years ago ($700) I was dreading that expense again. Hani urged me to change the spark plugs which were 71,000 miles overdue for replacement, and stated it might stop the vibrating, and it DID! Hani went on to say, I could of ruined my engine-& thats all I had to hear. Hani scheduled me in right away the next morning to install the new spark plugs-which was completed in less than 1 hour. When I drove out of the shop my car felt like it was brand-new again and for that I'm so grateful (God is Good!) I couldn't be happier with the work, the care, and the time spent on my behalf by both Hani and his HILARIOUS Mechanic who also knew this car inside & out. My car is my livelihood and I cannot live w/out it, so I'm here to make sure I send my Blessings & Thanks to this shop whom has earned my trust, ...for now! I will definitely be going back to this shop when I need a mechanic! .......Hopefully not soon tho!

I don't know if these people are dishonest or incompetent. Either way, I recommend that you stay as…read morefar away from them as possible. Roadside assistance was going to charge me too much to tow to my regular mechanic, so I had my Volvo towed here. They charged me almost $800 (which was more than they had told me over the phone, by the way), and when I picked the car up, it was doing the EXACT SAME THING it was doing when I had it towed to them (flashing check engine light and all). I went inside to tell the man that, and he told me that he had put something in the engine to treat it and I just needed to drive it for a while to fix the problem. If it did not, they would be happy to look at it again and charge me even more money. To recap: 1) I paid them almost $800 to diagnose and fix a flashing check engine light; 2) I picked the car up and the problem was not fixed; 3) they told me to drive the car, with a flashing check engine light (I'm no expert, but I can Google and know that it is a bad idea to drive a car with a flashing check engine light); 4) I had to pay a competent (and honest) mechanic to tell me my car had a stuck open valve; and 5) I paid these people a lot of money for nothing, only to need to pay a whole lot more money to fix the real problem. Next time I will know to pay roadside assistance the extra money to keep towing my car past this place.

I absolutely love them here at Merrow, especially Ron and Jim. Have purchased multiple vehicles…read morefrom them between myself, friends and family. They have always gone out of. There way to help me anyway possible. Thank you for everything.

This auto repair shop is second to none! I own 3 vehicles…read moreand they go to Merrows on Lincoln st in manchvegas. Call Ron he's very good to his customers. For an example a customer called while I was picking up my vehicle.They had no way if getting back home.Ron told the customer he would personally give him a ride home after he worked all day long...That's service #1

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+