Guys, I'm so sorry to have to write this. I used to come here, it's a family-owned business and I…read morecame here for many years (probably over 15 years). It was an old-school-fix-everything kind of place when the father owned/worked in it... Many years ago. I recently was in town visiting family when I sprouted a flat tire, who would've thunk it? Anyways, I thought "these guys did a great job back in the day, why don't I send the business their way?" Should've known when the guy mistook me for someone else and was going to refuse service, someone a few months ago had showed up and demanded his car without fixing it... Red flag number 1. I called back, "Oh, sorry the guy who was manning the pumps no longer has a job, so I won't be able to see your car until 3PM today" (meaning they fired the pump guy, Red flag number 2). I showed up in the rain via bus just to see what's going on. Mind you it was for a tire people, the car was rumbling with a flat tire... "So I see you've got oil leaking all over the place, you need a tire and your exhaust is shot, you're looking at about 1k in repairs" "I don't have that kind of money, can we just fix the tire?" "so you don't want me to do any work? why did you bring it here without giving me time to work on it?" (mind you this is at 3:30 the following DAY from when I left it there, and I called at 9:30 to tell him what I wanted to have done "why do you need the car so fast? It takes money to fix a car nowadays" "I don't live here anymore, I have to take it back to the city" "so stay in a hotel, I can't deal with it" (yes he literally said that to a paying customer) Long story short and one broken lug nut later, I have a new tire but then he proceeds to tell me "you know a car like that will last you a lifetime if you pay around 500-1000 every once in a while, the next place you take it to you can tell them you need a bolt for the tire, it should be OK to take it home, but no further" Thanks for the life-lesson you worn-out old reformed alcoholic. Put it this way, I saw the movie deliverance, I didn't know it was on re-runs in Lawrence at a freaking service-station. Thank God for AAA, I had it towed to a REAL shop near Boston, never to be taken there again. BEWARE PEOPLE, THESE GUYS ARE BATSHIT OUT OF THEIR MINDS. CAUTION, SCARY SCENARIOS HERE!!

How is this place still in business? Their gas prices are $.30-$.50 more per gallon than other gas…read morestations in the area, including two across the street

Great price, lower than surrounding gas stations. Handy location, easy in and out close to all…read moreAndover areas.

Updating with a higher rating because this gas station consistently has the lowest prices in town,…read moreeven without the cash discount. Not sure what the exact hours are for the attendants but they're there during the day at least. Still recommend getting air for your tires at another station if you can because the air machine is in such an awkward place here.

After finding a pump that wasn't "Broken", Filled up $45 worth of fuel (that was with their…read more"Members" price) and the pump station did provide a receipt so had to get one from the cashier and as usual there's an issue at the register. Then went to use the Men's toilet and there's handwritten paper signs stating they're closed after 10 pm and the door was Locked. Went back to the cashier and asked if there was a key for the men's room now and he only said "Closed", no explanation. This is not the first time having an issue here that included not being able to use the App to pay at the pump and went to the cashier and Pre-paid but wasn't able to get the membership price. Got a Coca-Cola that was already opened and Requested for the Manager to call me, but that never happened. This location has become close to what it's like being in a Third World country which includes trash thrown all around the entrance!

This is my go to spot on my way to work very early in the morning always open but lately the…read moreworkers have had loud music playing not make an eye contact and yesterday when I went it was closed?! What is going on with the store?

Called in the morning and had my car towed for repairs…read more Called me with follow up and estimate and car wash fixed by the end of the day. Great service.

I was a repeat and return customer for many years until this. Car was in the shop over 8 days…read more When i dropped it off it was cranking and would Not start. Was told it was a electrical wiring harness underneath the dashboard. Was told they were bringing in a " specialist" At this point I realized I was getting the run around. I asked to have my car put back into the same condition as it was given and I would have a tow truck tow it elsewhere. DAN THE manager, rude, arrogant, and unprofessional, became irate that I choose not to have them continue after 8 days.... My vehicle would not turn over and crank? I have no power anywhere in the vehicle. They completely tore apart my dash board and returned it looking like it was stolen. DAN the manager charged me nearly $600 dollars, returning my vehicle in worse shape than it was. I will be disputing with my Credit card company. I will never return again. After reading these reviews I can see why..... Steve Ruocchio

While traveling on business in the area for the first time found this full service gas station…read more Very pleasant and washed both my windows for me!! Highly recommend

I am adding an extra star because recently I was able to go here and get 2 busted tires fixed in…read moreunder 40 mins for under $30! Great people in there and they made the time to do it and were a lot easier to deal with then the other options we had at the time.

The guys here are gruff, but the service is very attentive and incredibly reasonable price-wise…read more I've been here for every car repair and maintenance issue the last three years, and they kept an old car of mine running great until we sold it, and have helped me keep my newer car in terrific shape. When I've brought the car by for unscheduled repairs, they've always been super prompt. The only time I had to wait as much as a day was when they had to wait on a supplier for a part. Otherwise, it's all been quick and easy, and affordable. There's no kind of waiting area -- a few chairs and a television you'd have to break your neck to see -- but Stop & Shop is next door, so you can while away the time browsing magazines you aren't going to buy or examining the extensive jam selection.

Terrible. They were rude to my wife - dismissive of her. Then, without asking, put in the most…read moreexpensive synthetic oil for a routine oil change for a Volvo SUV and then wanted $95 for it. I've owned all kinds of cars and NEVER paid that for an oil change. When she challenged them on it, they said "OK you want us to eat it?" She was willing to meet them halfway, but they charged her full boat anyway. And then didn't give her a receipt for the work! We're new to the area and I own three expensive european cars that I pay to keep in top condition, and we are looking for a mechanic. They're the closest to where we live, but unfortunately they'll not get any of my business. I enjoy paying for good service, but I won't support bad service.

Haffner's Car Wash is terrific. I like to keep my vehicle clean so I set up the monthly pass so I…read morecan roll in any time I like. Joe does an excellent job prepping my vehicle for the tunnel. My grandsons and I look forward to seeing Joe. Highly recommended!!

This place is fine for gas and air in your tires, although you could probably get it cheaper…read moreelsewhere, but I don't recommend it for the car wash. I don't know what the deal is with car wash attendants, but they're always extremely rude in my experience if you don't know exactly what to do. Maybe it's just the Merrimack Valley because these experiences were at two different car washes in North Andover. Some grumpy middle aged man came knocking at my window berating me to roll it down so he could talk to me. I did, and he me to put the car in neutral. I said I did, and he sneered, "No you didn't, the car was moving." Well, it seemed like my car wasn't exactly in the right place when I did put it in neutral, so I moved ahead slightly. The signs about when to move weren't clear, and where I come from car washes have operated differently (i.e. you put your car in park and move ahead when the lights tell you to move). In any case, he didn't have to be such an asshole about it. I don't know what his deal is because the gas station attendants have never been rude like this. The car wash itself was okay for the price. I got the $12 one which didn't make my car spotless but it was decent enough. However, I'll stick to touchless car washes from now on so I don't have to deal with people like this.

Professional, thorough, great communication and reliability. Superb all around really including…read morejust generally positive interactions and fine work.

This location is so convenient for me, but I just need to stop bringing my cars here for…read moreinspection. The mechanic they have "greeting" people is so unnecessarily unpleasant. There are other places in town and no need to open yourself up to be treated poorly for no reason. Go elsewhere.