We had a refrigerator quit and called a refrigerator service company. I think it was a mom and pop…read moreshop. The fella came out, disassembled the refrigerator and said he thought it needed a new fan motor and would order one and come back to replace it. So we waited (crickets) and called back and he said the fan motor would come in by Monday (this was Wednesday) (again crickets). Called again....again...and again..... Soooo we called Circle N Appliance and they were here that day, looked at the refrigerator, plugged it in, didn't see anything wrong with it. He said he thought that maybe the motor froze because food was covering the fan (admittedly it was, duh on our par). So he put the refrigerator back together and didn't charge us a penny. Guess where we're buying our next appliance...

I took two fans to Reid's yesterday. The fans are shaped like Monkeys so I was really sad when they…read moreboth stopped working. They were not sure that the fans could be fixed but they were willing to take a look. I just got a call that they cleaned to clean the motors and were able to get both fans running again. I am so glad in our disposable society that there are still places like Reid's who repair appliances.

This is the only premier home kitchen, bath & lighting gallery in Amarillo - if you are looking for…read moresomething beyond the local hardware or electronics store, this is the place. The kitchen appliances, bathtubs, toilets, bidets, sinks, and lighting fixtures are beautiful, somewhat exotic and on the high end of the price scale. It is the only place in Amarillo that carries Miele appliances, for example. It is great that you can see and touch these high-end brands. Unlike Best Buy, Lowes or Home Depot, the receipts are an arcane dot-matrix 3-part form, (impossible to read) and there is no delivery or installation. The expectation is that you already have a contractor to do pickup and installation.

Excellent customer service from Deborah here. Very reliable. Only 4 stars because it is a little…read morepricy.

Refrigerator I originally ordered this from Home Depot and the day before delivery we received a…read morenotice it was on back order after we waited 12 weeks. My mom called Circle N Appliances spoke to the owner David and he said he could get her a black GE in the correct size. A couple of weeks later a fridge was delivered and now my mom who is older no loner has to try and get down on her knees and get things out of the bottom drawers. She is so happy. No charge for new ice maker line. Support small business.

The sales person never asked about the gas connection in the house. Come delivery day the…read moreinstallers said they couldn't install it due to there not being a cut off valve, Called around got a plumber to come take care of it and installed the stove while he was at it. I called the store, spoke with the manager and he was passively apologetic. He sounded more like talking to a a customer was more of an annoyance than really caring about taking care of the customer. The Plumber asked about the anti tip bracket and I told him there wasn't one. Called back and the manager answered again and instead of recognizing the need for the safety device, he was dismissive, and codesigning. The manager brought the anti tip bracket and was rude about it. I buy local when I can but will never buy from them again.

So unhappy with the refrigerator that I bought here. I got a whirlpool with a large icemaker that…read moreis borderline useless Even though it takes up a third of the refrigerator Space. The financing that they offer is the nail in the coffin. I planned on buying an oven from them down the road, but I am going to steer clear.

Not better prices for same merchandise!! Tacky Store! Not enough sales people ! Poor area to get to!read more

If I could give negative stars, I would. This place has horrible service. 5 weeks now that my…read moredryer has been broken. They don't call you back and give excuses of why they can't get parts. I finally found/ordered the part on Amazon and took care of my dryer myself. They lost me as a customer and as many people as I can tell. Super Appliance needs to change their name to "Subservice Appliance."

This is the worst experience with any company! My oven would not work. They came out and pulled it…read moreapart.Then told me I needed a new control board and they didn't have one and would have to order it. So I wrote a check for the board. Six weeks later after many calls on my part they show up. After several hours they can't fix it and tell me they were sent a defective board. They also said I needed another new part. By this time I have paid them for parts just parts over $2000. After waiting another 2 months, I called a different company. Mr. Appliance! and they came out and fixed it in 30 minutes, had the part and were so professional and kind. I can't say enough bad things about Super Appliance. And they kept my money. Lyn Clark

I have purchased used appliances from Sinclair's and they work beautifully. I have a 43 year old…read moreKenmore washing machine that I purchased from them to replace an even older model, and it has work perfectly for many years. The pump finally went out and I called Sinclair's for a recommendation for a repairman, and they provided me with David's number. Nicest guy you could ever meet, and he charges a $40 service charge. He will be replacing the pump this Friday ($106 for the part), and I will have a reliable washing machine, built when products were meant to last, that will serve me well for many more years.

Calvin was such a huge help in getting us the furniture we needed! Great furniture with GREAT…read moreprices!!

the service was great,Melanie is very friendly and in good spirits, very helpfull and fun to talk…read moreto. if needed we will come back someday. furniture you have is very nice. and the value is wonderful.. Thank you

I have had to file a police report for theft on this company. I paid for 2 items on May 4th, 2020…read moreA water filter for $49.99 and an air filter for $18.99 Despite all of my calls - no product or refund of money I am hoping the police department can help get my money back July 4th will be 2 months of no products, no refunds or returned phone calls

I called all over town to get my Kenmore commercial sidekick refrigerator and freezer looked at…read more The Kenmore. repair man that came out said it couldn't be fixed and it couldn't be replaced. DIRECT appliance was the first ones that actually had a person answer the phone not call me back. They had a opening. The next day came out fixed the refrigerator and charged a reasonable rate. We live south east of Amarillo so it was a hike for them to come Later in the year the freezer went out. I would have replaced everything, but they are an odd size and no longer manufactured. They came out that week and repaired it now my 2005 side kick pair run like new! These are my go to guys

Wish i could give no stars. After years of doing business with them, they sold me a used fridge…read morethat water lines for the ice and water were cut on the bottom. Returned it to them and they charged me to repair it saying i cut the lines. They're thieves and WILL try to steal from you anyway they can. Stay away from either of their businesses. Unless you like getting screwed over.

From the owner: Sinclair's Warehouse has been a part of this town since 1964 because of the dedication we have to…read moreour customers. We've kept our tradition of excellence alive by combining a few things. For one, we have an extensive selection of furniture and appliances for every room in your home. We have quality products, affordable prices, and an easy way to pay for it. And we treat all of our customers like family by putting our five decades of experience toward helping people find just what they need. We love adding convenience and comfort to your life, Amarillo, and we're excited to keep doing so one deal at a time.

Although he was unable to fix my washing machine he was a very courteous man and very helpful. It…read morewas simply going to cost more to fix it than it was worth and I appreciate his honesty a lot! This business came highly recommended from a friend of ours.