Guardian Lock and Key

Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

Custom Automation Technologies, Inc.

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Accurate Locksmith & Security

(21 reviews)

Alex met me at my storage unit because I had lost my lock key. Alex gave me all the information…read moreabout what to expect from the visit beforehand. Great communication. Easy process. I hope that I do not need a locksmith often, but when I do, this number is saved in my phone.

Excellent repair of a previous "job" by another person. He went above and beyond to help me out and…read moredid a great job. Now my lock works right and the door is secure. Thank you so much. Price was reasonable, too.

3C Technology Solutions

We received Cyber Security training for our office. The instructor was well informed and a good…read moreteacher. He spent over an hour with us and answered many questions and gave us handouts for future reference. All that at no cost!! Can't say enough good things about this organization.

From the owner: 3C Technology Solutions is a managed technology service provider, specializing in dental offices…read moreand commercial environments. Our multifaceted management team has designed and supported technologies since 2008. As a company, we share one common theme - Technology Simplified. This doesn't mean the technology itself is simple. Rather, we listen to your needs and provide professional guidance in a clear and concise manner.

All Secured Security Services

I needed to get the locks changed on my historic home after moving in. Isaac called me to set the…read moretime later that day, and actually arrived a few minutes early which was great. He changed all the lock cylinders, including the ones on my original 120 year old doors. He also had the vintage Baldwin keys that a lot of locksmiths don't have. He was very professional and thorough. I'm very pleased and would do business with them again. Highly recommend.

Brian came out to rekey my front door. He saw that I purchased new hardware for the garage door and…read moresuggested to rekey those which saved me money. The service was prompt and effective. I'd highly recommend them!

Vivint

1.2

(23 reviews)

I recently switched to these guys. The equipment package and rates for monitoring were good. I…read moreeven had a same day install. It took longer than the hour the sales guy promised but it's in and working great so far. The home automation took my place from just being protected to super cool.

all this money for these 4 cameras and paying for monitoring and someone was able to go in my…read more alert view and steal my lawn mower off my front yard these cameras didn't go off but one time what is the point of having a company that lets you get robbed!!!! definitely going back to ring this would have never happened!!!!!

Smart House

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

Surety

4.2

(10 reviews)

I researched DIY security systems for about a month prior to moving into my new home. I knew I was…read morelooking for a next generation, wireless system with monitoring, and all signs continued to point to suretyCAM as the right solution. They had the equipment I was looking for, they were price competitive, and their customer service was excellent during the pre and post sales process. Once I placed my order, I received a message right away asking about my configuration preferences (names of zones, sensors, etc). I received the equipment pre-configured, and I was able to setup my whole home security system in an afternoon. It's worked great ever since. The central station monitoring has also been great. The monitoring center are quick to call in the event of an alarm, and they are always very concerned and polite. I installed my system over a year ago, and suretyCAM has stood the test of time. I would highly recommend them to friends and family.

This is not a service, it is a website based self install program. I tried calling and there is a…read morevoice automation system that refers you to the website as an only option to discuss a system install.

Accurate Locksmith & Security

(21 reviews)

PJP Locksmiths

4.7

(18 reviews)

They provided very quick, convenient, and timely service for cutting and programming a new car key…read more Their price was very reasonable as well! Professional, courteous, and great work all around. They even showed us a few tricks with the key (2021 Chevy Bolt) that we didn't know about. Highly recommended!

This company was very quick to respond and competitively priced. Had a couple changes to the…read moreappointment time, but in the end he was able to come to the location. I gave him and do the work very quickly. Key fob works like the original.

Scioto River Doors

0 reviews

From the owner: Family owned company with 20 plus years experience in residential garage doors. We service all…read moremakes and models of garage doors and garage door openers. We have the knowledge and expertise to keep your door running smoothly every day. Our trucks are fully stocked and ready to service your garage door or garage door opener same day.

Columbus Door Sales

4.4

(14 reviews)

We had Columbus Door Sales replace both our old overhead garage door and opener. The options we…read morechose with the assistance of Dean Monnin, who walked us through our choices, were particularly helpful. We even chose a battery back up so the opener operates in the event of a power failure and it's something we were thrilled to have during a rare power failure once. The door opener worked like a charm so we didn't need to operate it manually. And the opener is so quiet. We've even had Friends and Family comment on how smooth and quiet the opener is during operation. From the initial call through installation everything was done professionally and exceeded our expectations! They represent an exceptional value in quality and service. We've had our garage door and opener for more than 10 years now and have never had any issues at all. In fact, I just replaced the original 9 volt battery in the remote keypad! We are very happy with our purchase and highly recommend Columbus Door Sales to all our Family and Friends!

I was told by another company that I needed to replace my springs. I contacted Columbus Door Saies…read morefor a second quote. They told me nothing was wrong with the springs and replacement was not needed. Saved me hundreds of $$$, especially compared to the first quote. Don't waste your time with dishonest companies who advertise heavily. Call these guys first.

J's Vintage Electronic Repair

Little hard to contact (I recommend going through his Facebook messenger) but great work. Knows his…read morestuff and cares about his work. He's probably the only person in Columbus still fixing some of these old devices (I brought in a 40 year old vcr that now works perfectly). Easy to work with once you connect and charges fair and reasonable fees.

From the owner: We specialize in restoring cherished vintage equipment, including tube radios, VCRs,game consoles…read moreand more.

IFixAndRepair - Columbus Walmart

I had a problem with my iPhone, he fixed it for me very quickly, I am very grateful to him and I…read morerecommend the repair at Walmart in Hilliard Ohio for everyone.

Broad & James Towing

3.9

(58 reviews)

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Needed a winch out during the recent treacherous storm. They were there in less than 10 minutes…read more (I'm in the neighborhood, but still). The whole process was quick friendly and efficient. The price was good. Would use again (although hope I don't have to).

Dean & Co Electrical

4.0

(3 reviews)

EV charging outlet install…read more Very competitive estimate, punctual, and quality work. Service was completed to satisfaction and less than a week of first contact. Will be recommending for anyone that wants a knowledgeable and professional electrician for their electrical needs.

I got a quick response from this company & a guy actually came to my home on 3/4/26. He said he…read morewas going to go to his truck/vehicle to send me the written estimates that he verbally told me so I could show it to my spouse. I never got anything & still haven't as I'm typing this. I guess he decided we didn't need it? For this reason I'll likely try elsewhere.

K & K Towing

4.0

(21 reviews)

Omg..im 63, had a blow out between exit 117 and 118 north 71 Columbus Ohio, Ron was there in like…read more5 mins...it was after midnight, had a blowout w/ new tires on driver rear left side..he was amazing! Quick, efficient, super kind...Dropped my car at designated location n took me home , @2 miles away...I can't recommend Ron n k n k towing enough ! This teacher thanks you! Being an older woman, stranded on the interstate...THANK YOU!! 10 STARS! PAULA Garfield Columbus City Schools Behavior internation Specialist. Heros still exist! So kind n efficient! Thx Ron..Bless you sir!

negative stars !!!! your lucky i had to add one ! they cause damages and claim no liability unless…read moreit's within a month of service. they dont wait for ride to show up to be transported safely. you cannot ride as passenger. shut this family owned joke of a business down. oh yeah.. i'm reporting you to the bbb assholes . who laughs and blocks customers instead of paying for their liable damages

Woody's Garage & Towing

3.8

(10 reviews)

My car and I was recently rescued by Zack from woody's (sp?). He was very kind, professional and…read moreeasy to talk to. After stressing out and freezing in a car on RT. 33 for an hour and 40 minutes, he put me at ease immediately.

I am soooo thankful for Woodys and Eric (the tow truck driver that literally saved us). My truck…read morehas been feeling funny ever since I picked it up after a repair from A+ Collision, and I guess eventually something was going to give. It turns out they had improperly secured the lug nuts on one (or more of the tires) and while driving on the highway we started feeling noticeable vibrating and rocking. Thankfully my husband had the good sense to pull off on the shoulder and he kept us from being in a horrible accident. The tire was hanging on by some hopes and prayers, all 4 nuts were completely gone and the tire was ready to go rolling. I decided to call progressive for roadside assistance, since, you know, that's what I pay them for. 2 hours later and we are still sitting on the shoulder of the highway waiting for Rhunettes Mobile Notary LLC to show up (Progressives solution was to contact another company so we could wait another 2 hours for them to MAYBE show up). Thankfully an off duty volunteer officer noticed us sitting there, and geez I wish I remember the officers name, but a hugeeee thank you to him as well as he called Woodys for us! Eric showed up in less than ten minutes(on a Friday night) and was able to get the truck on the flatbed without loosing the tire or causing further damage to the vehicle. He towed the truck to Ford for us and gave us a ride home all for a very reasonable price. The whole situation was scary, frustrating, and unnerving. I owe a huge thank you to the Dublin Police Officer who noticed us and sat behind us and kept us safe until we were good to go. Also a huge thank you to Woodys and Eric for responding so quickly and being so courteous to me and my family! If you're ever stuck or needing a tow give Woodys a call, they service all of Columbus and even out of state!!

Guardian Lock and Key - locksmiths - Updated August 2026

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Keys R Ben

(5 reviews)

I had to get a key made for a Dodge caravan this agent was very responsive and reliable…read more Communicated well and a better value than most. He does exactly what he says he's going to do and very reliable I'm very thankful for him everybody else was charging about 50 to $100 more. The only part is that this key I have a button to open the trunk, like the hey, but it's cool cuz I got on the road and I was able to start my car that was the important part.

I was very impressed with this company. I lost the inside to my key fob so my car didn't recognize…read morethe key and wouldn't start. I called around noon and they were here by 230. Fixed it within 25 mins or so. Charged a very reasonable price and even went the extra mile and programmed the locks. I didn't care about that, just that it would start. Very easy to deal with. Paid right outside my door with my debit card. Will use them again should I need to!

Columbus Locks & Keys

3.6

(24 reviews)

Needed a second programmable key for my daughter's Kia. They operate out of mobile vans. There is…read morenot a physical shop. Had to wait for an available service tech to be assigned. Met the service guy in front of my building with the car. He programmed and cut the key I bought online. It worked fine but when I used the original programmed key, the programming was erased. So I had to call him to come back to reprogram the original key again. He came back and we got it done. $55 for the service call and $150 to cut and program the second key. So not cheap. But it works and that is what I needed.

I locked my keys in my car (gasp!) and my fiancé was unavailable to bring my second set so I…read morerequested some quotes on Yelp. Not only did Columbus Locks and Keys respond immediately but they also offered the most competitive rate and provided a discount for Yelp users!! The employee who came out was very professional and opened my car in a jiffy! I was so impressed. I didn't have cash on me but he was willing to meet me at a bank nearby so that I could pay him. It was a really stressful situation that was resolved quickly and easily. I appreciated that they came out earlier than the quoted time so I was able to get back in my car even sooner than I had expected. I hope I never lock my keys in my car again but if I do, I already know who I am going to call!!

FnLocksmith

4.9

(7 reviews)

FNLocksmith was the only one who provided services as advertised- 24 hours!! I was locked out my…read morecomplex & emergency maintenance would not come unless I had $200 in cash! It was late at night, the day after Christmas, and I was appalled that I was expected to go to the ATM, and the fact emergency maintenance didn't have a key! I was told to get in however I saw fit & they'd fix it later. I called numerous numbers, was referred to third party services who never called back. This went on for over an hour. My last call was to FNLocksmith- Bill came w/n 15-20 minutes! I was so thankful for his service & customer service. He made sure I was safe & followed up when he was nearby. Thank you!

My mom and I were locked out of her house, in the dark, in the true middle of nowhere and…read moreFnLocksmith responded within an hour to help us get back inside. Service was extremely professional, quick and thorough - thanks again for doing such an awesome job! Would highly recommend.

Discount Locksmith Service

(3 reviews)

The locksmith was very knowledgeable and helpful even over the last phone. Arrived within the hour…read moreand had a key made for my 07 Kia spectra from scratch. Truly was discount locksmith

Service was fast, excellent, and very reasonably priced. I would suggest Discount Locksmith's…read moreservice to anyone who needs lock-work done!

Clinton Locks

4.3

(16 reviews)

Never called me back after two messages and four days. Maybe they are too busy to want more…read morebusiness - they should at least call back to tell you what the appointment expectancy might be. Certainly no 24 hours as advertised.

As a property manager, Clinton Locks is my go to Locksmith!…read moreEgor and Karen just have that "how can I serve you attitude". Love working with them

Greater Columbus Locksmith

We were locked out of our house, called after-hours and on a weekend. About 30 minutes later they…read morewere there and let us in within 2 minutes!

Highly recommended. Submitted a quote request through Yelp and got answers from 3 locksmiths…read more Greater Columbus Locksmith answered first and also had the best price. Gave me multiple options for an appt and was very prompt in text responses and showed up exactly when he said he would. Programmed the key fob that I bought online and cut a new key all within 20 minutes. Very professional and courteous. I will call them for all of my locksmith needs in the future. Ask for Josh. Great job Josh!

Craley's Lock Company

4.9

(41 reviews)

I have used Craley's for years. Both for in home lock changes, and, as they are the last locksmith…read morebesides downtown, to have an actual shop where you can bring items in to be serviced. As in the case of my last visit I needed a firesafe unlocked, and keys made because we lost them in the move. Great service and very affordable.

I've been in the motorcycle business my whole life and have used a lot of locksmith's. I was very…read moreimpressed with Jim and his whole operation. I needed a key for an old Honda but I didn't have the key code. He was able to make a new key anyway at a very fair price. I highly recommend this place.

Golden Bear Lock & Safe

4.3

(16 reviews)

I went to the shop today to have my electric bike serviced because I had bought my bike at an…read moreauction it did not come with a key to get the battery out these gentlemen stepped right in, father and son I was pleased to see that! They had my battery unlocked in just a few minutes and sent me away with the best price I could imagine! I would recommend this shop for all your lock needs and they have some super nice safes in the shop all great quality, thank you again golden bear lock and safe for a job well done!!

Incredible customer service- helped us out with our faulty small safe and didn't even charge us…read more Will be coming back and recommending Thank you!

Security Guru

(2 reviews)

I have been using this company for last few months on my entry key card entry system for my…read moreapartment community. I was left high and dry with previous door system company and security guru offered immediate services and came out same day. I've had had to call owner 2 times on emergency weekend calls and he was out within hour! He has on top of service calls replaced exterior door locks and provided me with new key fobs. His scope of work includes more than just key computer system issues. We have been completely satisfied and I would recommend to everyone.

Needed locks replaced. Arrived quickly, was professional, helpful and reasonable... would use again!read more

Openit Unlocking Service