I researched DIY security systems for about a month prior to moving into my new home. I knew I was…read morelooking for a next generation, wireless system with monitoring, and all signs continued to point to suretyCAM as the right solution. They had the equipment I was looking for, they were price competitive, and their customer service was excellent during the pre and post sales process. Once I placed my order, I received a message right away asking about my configuration preferences (names of zones, sensors, etc). I received the equipment pre-configured, and I was able to setup my whole home security system in an afternoon. It's worked great ever since. The central station monitoring has also been great. The monitoring center are quick to call in the event of an alarm, and they are always very concerned and polite. I installed my system over a year ago, and suretyCAM has stood the test of time. I would highly recommend them to friends and family.

This is not a service, it is a website based self install program. I tried calling and there is a…read morevoice automation system that refers you to the website as an only option to discuss a system install.

We had a terrific experience with Allsecure Systems. Our wireless system has been installed for a…read morecouple of months and we feel extremely safe and secure. We love that our digital control panel is easy to use and has several different functionalities that we have found convenient. One of the greatest perks is the app! We can control our security system from our phone, even when we are away from home traveling! Joe and his team are top notch and we are grateful that they have helped keep our family safe!

I found Allsecure on YELP, and called Joe . He was out promptly and gave me a confident feeling…read more Everything about his service has been top notch. We bid out our security to many of the larger companies and decided that this was the best route. We have not been sorry!!

Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

I needed to get the locks changed on my historic home after moving in. Isaac called me to set the…read moretime later that day, and actually arrived a few minutes early which was great. He changed all the lock cylinders, including the ones on my original 120 year old doors. He also had the vintage Baldwin keys that a lot of locksmiths don't have. He was very professional and thorough. I'm very pleased and would do business with them again. Highly recommend.

Brian came out to rekey my front door. He saw that I purchased new hardware for the garage door and…read moresuggested to rekey those which saved me money. The service was prompt and effective. I'd highly recommend them!

We had stopped our land line and needed another way for the system to communicate with the central…read morestation. We called in and a service man was sent quickly. He installed the necessary equipment in a short time , and he answered some other questions we had about our system. The only thing we did not like was having to sign a contract for 3years. We have been customers for over 4years already, the system works great, response time is great, and any employees we have had contact with have been great.Doug has always been easy to reach and answer any questions we may have.

I was not "soliciting", I was inquiring about having security service for both my home and…read morebusiness. I made that clear when I talked to your staff, in person and by phone.

Terrible company. The local office is terrible in helping or calling to complete any orders for…read moreadditional key fobs. Go some where else. I would warn anyone that they should not use the Columbus Ohio office.

Absolutely one of the worst in business today. System had repeated problems, we moved out of the…read morehouse with the decision not to use Protection One, asked for a final bill to pay off the worthless contract. It has taken over 90 days, 12 phone calls, and I am still receiving monthly statements. I am going to personally drive to their office, and pay this off in person, and have all of the people there sign it. Not only the system had issues, repeated phone calls never got that issue resolved, these people can't even collect the money that they are owed, or simply expect to receive. A very bad experience, don't walk, run away from these people.