Executive Security Consultants

Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

Custom Automation Technologies, Inc.

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Accurate Locksmith & Security

(21 reviews)

Alex met me at my storage unit because I had lost my lock key. Alex gave me all the information…read moreabout what to expect from the visit beforehand. Great communication. Easy process. I hope that I do not need a locksmith often, but when I do, this number is saved in my phone.

Excellent repair of a previous "job" by another person. He went above and beyond to help me out and…read moredid a great job. Now my lock works right and the door is secure. Thank you so much. Price was reasonable, too.

3C Technology Solutions

We received Cyber Security training for our office. The instructor was well informed and a good…read moreteacher. He spent over an hour with us and answered many questions and gave us handouts for future reference. All that at no cost!! Can't say enough good things about this organization.

From the owner: 3C Technology Solutions is a managed technology service provider, specializing in dental offices…read moreand commercial environments. Our multifaceted management team has designed and supported technologies since 2008. As a company, we share one common theme - Technology Simplified. This doesn't mean the technology itself is simple. Rather, we listen to your needs and provide professional guidance in a clear and concise manner.

All Secured Security Services

I needed to get the locks changed on my historic home after moving in. Isaac called me to set the…read moretime later that day, and actually arrived a few minutes early which was great. He changed all the lock cylinders, including the ones on my original 120 year old doors. He also had the vintage Baldwin keys that a lot of locksmiths don't have. He was very professional and thorough. I'm very pleased and would do business with them again. Highly recommend.

Brian came out to rekey my front door. He saw that I purchased new hardware for the garage door and…read moresuggested to rekey those which saved me money. The service was prompt and effective. I'd highly recommend them!

Vivint

1.2

(23 reviews)

I recently switched to these guys. The equipment package and rates for monitoring were good. I…read moreeven had a same day install. It took longer than the hour the sales guy promised but it's in and working great so far. The home automation took my place from just being protected to super cool.

all this money for these 4 cameras and paying for monitoring and someone was able to go in my…read more alert view and steal my lawn mower off my front yard these cameras didn't go off but one time what is the point of having a company that lets you get robbed!!!! definitely going back to ring this would have never happened!!!!!

Smart House

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

Accurate Locksmith & Security

(21 reviews)

PJP Locksmiths

4.7

(21 reviews)

They provided very quick, convenient, and timely service for cutting and programming a new car key…read more Their price was very reasonable as well! Professional, courteous, and great work all around. They even showed us a few tricks with the key (2021 Chevy Bolt) that we didn't know about. Highly recommended!

Got my '25 CRV repo'd so they reprogrammed a universal remote key…read more He was able to reprogram both my OEM remote keys and it didn't even take that long! Also, pretty chill guy. Thank you!

J's Vintage Electronic Repair

Little hard to contact (I recommend going through his Facebook messenger) but great work. Knows his…read morestuff and cares about his work. He's probably the only person in Columbus still fixing some of these old devices (I brought in a 40 year old vcr that now works perfectly). Easy to work with once you connect and charges fair and reasonable fees.

From the owner: We specialize in restoring cherished vintage equipment, including tube radios, VCRs,game consoles…read moreand more.

IFixAndRepair - Columbus Walmart

I had a problem with my iPhone, he fixed it for me very quickly, I am very grateful to him and I…read morerecommend the repair at Walmart in Hilliard Ohio for everyone.

Dean & Co Electrical

3.3

EV charging outlet install…read more Very competitive estimate, punctual, and quality work. Service was completed to satisfaction and less than a week of first contact. Will be recommending for anyone that wants a knowledgeable and professional electrician for their electrical needs.

Horrible experience with this company. I am an out of state landlord and upon inspecting my rental…read moreproperty, we found out that the 2nd and 3rd floor lights would not work. We are under a massive time constraint as we had to clean the house, fix any issues, and hand out keys to the new tenants in a very short period of time. I Yelped electrical companies and 3 companies responded. Two of the companies could not get a technician out in time and this company did not respond at all to their robot response on Yelp to schedule an appointment. After a day, I got their number off of the internet and physically called them asking if they were available. They said they were available, they asked my name and when I gave them my name, they said, " oh, you are from Yelp?" So, they got my inquiry and didn't call me back, 1st red flag. They sent out two technicians that seemed pretty young. I talked with one guy and he said he was 23 yrs. old. Not a big deal as you can learn a lot in those years, but Dean entrusted me with two young guys to solve my problem. The issue was if you wiggled the electrical panel in the basement, the lights would come on and off and mostly stay off. To me, that means something is loose and needs to be tightened or there is a short somewhere, etc. Well, these guys hung around, fiddled here and there, and stuff would go on, then go off, then on again. Stuff would work, then it seemed like they were done, then it wouldn't work, etc. Finally after about an hour, the lead guy comes to me and didn't give me any explanation as to what the issue was. He told me my main wire was old and cracked, said I had moisture in the box (No moisture was present in his pics), said my panel was a mess and recommended a $4000 panel redo or reorganization or whatever the heck he tried to sell me. I was not prepared to spend $4k and said to email me the quote and I would speak to my wife about the work and get back to them. They started putting together the bill for the call and I told them to bill me 2 hours. The bill came out to a little over $300. This was in the afternoon on Friday. Before leaving they kept saying this was challenging and it had them stumped, but they figured it out. I asked what the issue was and they told me it was a circuit breaker was bad and they changed it out. Okay, great issue solved. Well, I had to replace a broken lock on a door next to the panel and when I closed the door, all the lights went out again! This was only a couple of hours later. I texted the technician the lights were out again... no response. I texted the main number they were communicating with me... no response... I called the number of the tech... no response, left message. I called the main number... no response, left message. I'm starting to think these guys are a scam. The next day I called the technician because I am under extreme pressure and time constraints to get this fixed. I told the tech that if I did not get a call back within the next 30 minutes, I would be forced to dispute the charges and give a bad review. Well, the response I received was a text from a manager stating that because I threatened to give a bad review and dispute the charges, that they would not refund my money or come out at fix the issue! They called me a liar that they never quoted me $4k for the box redo, which i had to screen shot the quote and text the manager, they say said the tech said it was a dangerous box with moisture and needed to be changed, but that was not communicated with me at the first meeting. That was a lie. They said they changed a circuit breaker, that was a lie. I asked the manager to send me photos of the location of the new circuit breaker and the moisture in the panel... they never sent the photos. I have continued to ask for photos and they won't send them... pretty telling. All they are interested in is selling you an unnecessary panel box rewire job. Well, I called another company, they came out, couldn't identify any new circuit breakers, and determined the box had wiggled loose over the years and promptly fixed the issue. I would have respected this company more if they would have been straight forward and said they couldn't fix the issue, or if the only fix was to spend the money on the big fix, etc. but at no time did they tell me the box was loose... Again, they prey on you knowing you need the issue to be fixed and charge you exorbitant amounts of money when not needed. They are the same as air conditioning companies and it stinks. Do your homework and get multiple quotes. Thanks.

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Steve W.

10 years ago

Doug Huey was a friend of my wife's family for years, and by coincidence, we ran into Doug at the Home and Garden Show a few years ago. My wife and I had been looking into security systems, and we checked out Executive Security's booth. We liked what we saw and made an appointment for a security inspection. Doug made some great suggestions on the how's and why's of what should be installed, and the rest is history. Great system at a fair price, and the monitoring is second to none! read more

Norman H.

10 years ago

If you are considering a security system you will discover a very professional team! Doug, the owner, came out to explain the systems that are available and how they should be installed. I am very pleased with the system, especially the idea that I can add on devices that are sold in hardware stores in Columbus such as door locks, home lights, or a thermostat that can be controlled via the Phone app with which I can also view my security cameras! read more

Brian R.

11 years ago

Doug and his team have been great to work with. They did a full, and more importantly, honest assessment to provide us exactly what we need. There was no upselling or exaggerated suggestions, just great service during both the walk through and the installation. The system is great and very user friendly. I highly suggest the set up with the app to control the system and provide constant self service monitoring no matter where you are. read more

David K.

11 years ago

The team at Executive Security Consultants was extremely professional on all levels of the business. The customer service was A+ no matter who I spoke with. Since land lines are outdated and I don't want to pay for one, I never thought I would be able to have home security. When I saw Executive Security Consultants was able to offer me service with my cell phone, I was amazed! I would highly recommend them to all my friends and family. read more

Frank S.

8 years ago

The owner, Doug, has been out to my home on a couple occasions and taken great care of us and our property for over 16+ years. He has a great company and customer service. They provide us with outstanding service and always answer our questions in a timely manner. I would not even consider looking anywhere else for my security needs. Thanks for all you do to keep me, my family, and my property safe and secure! read more

Johnny D.

181

8 years ago

Hands down the best security company in Central Ohio. ESC takes care of our restaurant and the attention to detail along with the experience of working with Doug and Sandy has been phenomenal. I especially enjoy that this is a local family oriented business and not a large corporation in which you never hear from again. The personal care and availability is top notch. Highly recommended. read more

Chris N.

8 years ago

This is a family owned business in Hilliard. Since 2009, I have been a loyal customer with three different systems (business and home). My family has the piece of mind with their wonderful customer service and advice. I also know this business does great things for our community with the many charities they support. This should be your only choice in Central Ohio. read more

Pete M.

8 years ago

Doug did an awesome job evaluating and meeting my businesses security needs while even re-using some of the existing equipment on site so that I could save a little bit in cost. The installation by Chris was professional and quick. I couldn't be happier with the service that I received and would definitely recommend them to others! read more

Ronald W.

8 years ago

I have known and used this company for more than a decade and they have honestly treated me like family. And most of all there is always someone there you can talk to for help, or a quick trouble shoot. Highly recommend this company!! read more

Jeff H.

8 years ago

Great company to deal with. Very professional install, cleaned up any mess they made and have responded quickly whenever I have had a question or concern. read more

Nate V.

8 years ago

Executive Security has been great. Solid communication. Easy to use equipment. Affordable price. Would recommend to anyone and I do.

Executive Security Consultants - securitysystems - Updated August 2026

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If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

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