Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

Sentinel Alarm had already installed a few items when we bought our house, so I contacted them…read moreabout providing our service and adding additional items to our system. I did NOT have to go with Sentinel, we could've went with anyone, but I'm glad we chose them! Darrell, the owner, was the one that came out to install the additional items we requested. He was absolutely fantastic to deal with, not to mention an extremely nice guy! The one time we did have an issue, he even came out on an OSU game day to take care of it. My friend a few doors down has them as well, and even has a security camera system installed. He's been just as happy with them as we have. Our monitoring service has been completely fine as well. We've had Sentinel for over 2 years now with absolutely no complaints. I'd highly recommend them if you're in the market!!

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

Came out for a consultation. Promised a quote by a given day- didn't receive. Sent an inquiry and…read morethen received it a couple days later, they quoted products and services we never discussed. Never heard back from them after receiving the quote. Ultimately went with Best Buy Geek squad who provided stellar service!

Advanced Integrated IP Solutions installed 5 surveillance cameras and an NVR, the work that was…read moreperformed was done ahead of schedule with very few issues such as adjusting camera angles or personalized camera settings. Any issues or questions that I had weeks after my installation the owner "Mike C. or his install crew immediately called me or came out to my house to resolve my issues. I was made aware of this company while watching one of our local news channels who interviewed Mike C. In regards to his surveillance company they gave him excellent reviews and I would highly recommend this company too.

I love my cameras!!  Mike and his team did an amazing job!!  His team is very knowledgeable and…read moreworked extremely hard.  Mike took the time to explain everything and even helped me install the app on my phone and iPad and showed me the proper settings on my computer.  They are extremely proud of their work and it shows!  Mike is extremely knowledgeable, VERY patient and organized.   I'm not the most tech savvy and he was EXCELLENT at explaining all the technical stuff.    I would highly recommend this company.

My husband worked for AT&T for 27 years and knows electronics inside and out. This is a privately…read moreowned company with no subcontractors. An electrician recommended them to us because they do everything we needed...electrical wiring, motion detectors, ring cameras, etc. This is what they do all the time. So knowledgeable, professional, and caring. We highly recommend them!

I had wired to the max install my security system three years ago. I am still having problems. I…read morethink I am going to have to just accept that my investment in this system is a total loss and move on to a new company. Do not use wired to the max unless you love being a sucker.

I have been using this company for last few months on my entry key card entry system for my…read moreapartment community. I was left high and dry with previous door system company and security guru offered immediate services and came out same day. I've had had to call owner 2 times on emergency weekend calls and he was out within hour! He has on top of service calls replaced exterior door locks and provided me with new key fobs. His scope of work includes more than just key computer system issues. We have been completely satisfied and I would recommend to everyone.

Needed locks replaced. Arrived quickly, was professional, helpful and reasonable... would use again!read more

I wanted to make a switch plus upgrade my security service and a friend recommended that I give IPS…read morea call. Right off the bat, I was very impressed with the knowledge and professionalism that was provided by Dominic. Throughout the process I was pleased to find that Dominic was trying to help with my needs, not just trying to push the most expensive technology on me. He also showed up when he said he would be there.(This is huge for me! As I have a busy and always changing work schedule). I'm very happy with my new system so far and I'm looking forward to working with them again when I upgrade the sound system in my Man Cave! I would definitely recommend IPS to anyone for there security and home entertainment needs!