Another year, another birthday dinner at Benihana, which is pretty much the only time I come here…read more This year I actually got two BD deals. First was through their traditional (phased-out) Chef's Table Loyalty program--$30 off after an initial $30 spend (weekday dinner only, not including alcohol). Second was through their new Friends with Benefits Loyalty program--$50 off (no specifics on dinner or alcohol). Benihana is now part of The One Group that includes other restaurants like STK and Kona Grill where you can also earn points/rewards.
I've seen the Benihana teppanyaki "show", and once is enough. It's best enjoyed with a group large enough to fill up an entire table, otherwise you are grouped with others. And the wait for a chef can be long depending on how many are working at that time and the number of tables occupied. Benihana food is mediocre at best, far from authentic, and quite pricey for what you get--without the BD offer, there is no value, although they do have some specials and a Happy Hour menu. For the past few years, we've avoided the teppanyaki tables and go to the sushi bar/lounge, which has bar seating and high and low-top tables. Here's where you can do Happy Hour, Lounge menu, or the regular menu without the show and less of a wait. I noticed in the interim between my 2 visits, the menu prices increased!
The Happy Hour menu is not included with the BD offer, so I usually order sushi/sashimi. This year I tried a few noodle dishes. Although there is a sushi bar, I don't think it has traditional seating nor a dedicated sushi chef. Frankly, when I've ordered sushi/sashimi in the past, it was pretty much like supermarket sushi, often haphazardly cut, as if a butter knife was used.
I ordered the Spicy Crispy Rice app both visits--6 pieces of crispy rice topped with tuna, yellowtail and salmon and jalapeno slices. The fish are indistinguishable from each other, the black pepper soy sauce cloying, and some of the rice crisped to burnt.
I did two noodle dishes--shrimp yakisoba and seafood diablo (scallops, calamari and shrimp with udon in a spicy sauce). Both came with onion soup, salad, steamed rice and sauteed veggies (zucchini and onions).
The shrimp yakisoba was decent, although the shrimp were smallish and probably frozen. I asked for less spice on the seafood diablo, but it still packed a punch. The shrimp were the same, the scallops were quartered but tasted like scallops. The calamari, however, were large hacked-up pieces with a texture like a faux seafood item a vegan would order (texturized vegetable protein). There were no tentacle pieces. There were a lot of yellow bell peppers plus some mushrooms and frozen corn.
I do like the Benihana Lemonades, available in 4 flavours, refills included.
Overall a slightly better and less depressing experience compared to years past. A HUGE shout out to my server for both visits, Alaast, who is actually one of Benihana's supervisors. She was also the hostess my second time, and the bartender and lounge server both times, and seemingly a back waiter at the teppanyaki tables as needed. Service in the lounge in the past has ranged from meh to non-existent, so Alaast is a great asset. I may try Happy Hour here one day, although it's hard to beat the HH at Cheesecake Factory next door.