I'm a fan of Grinders, whether it's the eastside, the west side, or the concerts out back. The pizzas here are delicious, the sandwiches are enjoyable, and I love the laid back atmosphere. The last time I was in here was when St. Paul and the Broken Bones got rained out and we heard rumor they were still playing for a few folks inside of Grinders - we got in and watched one of the coolest impromptu shows of our lives. That's of course a random occurrence, but this is the kind of place that might have surprises, and the vibes are always chill and welcoming which I appreciate. It's an awesome place to grab a quiet unpretentious lunch if you're out and about in the Crossroads. read more

No wait on a Friday night at 8pm. Love crinkle fries so yumm and they along with the Tator tots super crisp! Serious was amazing staff checked in several times - drink and food were quick! read more

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Much cleaner than the Grinders next door and way more spacious , both serve the same menu. The servers were very attentive and friendly. The food was typical bar food. We had the meatball grinder and the chicken Philly cheesesteak. The food came out very fast. ..but was lack luster. read more

Grinders West - Chicken Philly cheesesteak - Pizza Near Me - Kansas City, Missouri

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Visiting for our 1 year anniversary. Amazing place on the inside. My wife got the salad she said it was pretty good but not the best. I got the glutton definitely a big guy's dream. The mozzarella sticks and the bacon on it were amazing as well as the sauce. We also got a side of the fries with Cajun seasoning would recommend that. Overall, a great place! read more

Grinders West - The glutton burger - Pizza Near Me - Kansas City, Missouri

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Good service but busy and it was a hot day with few shade outside. Food was nothing short of perfect and servers were kind. If you want a fun time, come here. read more

Food was pretty decent with an average wait time, but all of our 10 person party agreed that what was really lacking and tainting our experience was the service. Our server never forgot anything, and it wasn't an unreasonable wait between requests, but she never smiled and we consistently felt like an annoyance to her. It's too bad too, because Grinders has such character, history and a great back patio too - there is a lot to love! Definitely a potential fir a higher rating in the future! read more

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I have always loved almost everything at Grinder's. Whether it be pizza, sandwiches, or just drinks in general. I hadn't dined in there in awhile given the pandemic and all, but decided to eat there one Friday night. We had fast service and I decided to get the veggie Philly and tots. The Philly is always good and I loaded it up with jalapeños to make it spicy. The tots came out hot but super salty so they were just kinda meh. That being said, Grinder's west still has a great beer selection and it's worth a dine in if you're feeling up for it. read more

I've only eaten at the other part of Grinders, and I was planning on eating at Seed. I had a Muncharoo, that was about to expire. Saw that Seed was closed and drove to Grinder's West. Wow, there's art inside the tables, we were at Jessica Logston's Splenda table. I couldn't stop staring at it. There is a table with lighters, and pictures, one with sculpture under the glass. Fantastic decor. I had the veggie sandwich,and the bread is quite possibly the best I've ever had. The sandwich had portabella mushrooms, and cucumbers and green peppers and other vegetables. There was a aioli sauce that had a sweet taste, and the whole sandwich taste, just fit together. Behind us were these cool lights that changed colors. There are tall tables, and booth tables, and regular tables. The music could've been turned down a bit. Turn the music down,and I'd give it 5 stars. People were there with kids. It has the same menu as the Grinders right next to it. See my review, and eat at both. If you're coming to Kansas City, don't skip Grinders. read more

Grinders West - Pizza Near Me - Kansas City, Missouri

Seriously our favorite place to eat in Kansas City when traveling. We come once or sometimes even twice every visit to KC. These are authentic cheesesteaks. Even down to the rolls! Servers are super nice and food comes quick. read more

I came here with my coworkers for lunch just after 12pm on a Thursday. Parking was bad in my opinion and we were lucky to find street parking close by. This place was busy and we took the last table. This place was small but the staff were all friendly and helpful. One of my coworkers kept mentioning the Famous Chili Bomb Pie so that was what we were going to get. There were a lot of things on the menu besides pizza like burgers and sandwiches. We decided to order our own pizzas. I ordered a 12-inch pizza ($8.75) with pepperoni ($0.75 per topping) and the Famous Chili Bomb Pie ($3.99) which was added in the center of the pizza. We waited a while before our pizzas came out. The pizzas tasted great and the Famous Chili Bomb Pie (tots, chili, cheese, and scallions) was delicious. If you want to add some more flavors to your pizza then the Famous Chili Bomb Pie would be the item to choose to add to your pizza. We were in a bit of a hurry so we took the rest of our pizza to go. I thought the pizza here was great and would recommend checking it out. read more

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I arrived early and had to wait a while for my friend, but once we were both seated we made our decision on the Philly Pizza. We waited almost an hour and the waitress asked if we were ready for our checks... I responded that we hadn't even received our pizza! Plus she had never refilled our drinks. I think if I hadn't been there to catch up with an old friend I would have walked out! In the end, the pizza was very good and our waitress took 50% off. I would like to give them a 2nd try but I rarely get over to that area of town and when I do there are just so many other locations that won't forget they have a customer sitting in front of them! read more

Grinders West - The menu sums up the feel of the place. - Pizza Near Me - Kansas City, Missouri

Pizza gets 3 stars Service gets 4 stars Overall 3.5 I've eaten my weight in late night pizza and this pizza is decent. I wish I would've taken a picture but my Le Hog pizza slice came out looking like it went through a meat tenderizer. Even if it didn't I'm not sure the review would change as the taste was decent at best. The back end of the crust was solid but the rest was soggy and wasn't able to hold it's contents without bending completely in half. I was buzzed and hungry so I ate it without saying anything but I found that I was served this shabby pizza humorous. The servers, from the woman waiting on us to the guys at the bar were all great. They were friendly, offered recommendations, and filled our waters without asking. read more

This is very sad, but this is the last time I will go to Grinders. At around 615, my husband and i went into Grinders and were seated. After waiting 10 minutes, we were given water and menus. At the time there were 2 newly filled tables, 2 tables with food and a huge party of like 12+ people came in. The waiters then proceed to provide service to all of the tables, except ours. After 30 minutes and all of the waiters passing our table easily over six times each we just got up and left. This is not the first time this has happened to us at Grinders, but today was the final straw. read more

Came in for the first time with some coworkers at around 1:00 pm. Menus and drinks were brought out quickly but the waitress was very slow to take our order. She checked out like 4 tables and served a couple new ones before even bothering to take our order. After a 40 minute (or more) wait we got our food and oh my goodness the long wait was forgotten. It was truly one of the best meals I've ever had. I ordered a burger and was surprised by such a good taste. After this, out waitress checked up on us more but again, took a long time to check us out. I would definitely come again to enjoy the good atmosphere, music, and try something new ! I certainly hope the service is better though. read more

Describe Grinders West in one word: phenomenal. The Experience: My father and I chose to go to Grinders for an early dinner. We walk into the empty restaurant and sat down. We chose to get a chili bombed Le Hog which is advertised as seen on Food Network. We wait fifteen or so minutes until our waitress brings us the pizza. To our surprise the pizza we were presented wasn't what we ordered. Before we could say anything the waitress explained the, "kitchen messed up and made a cheese pie instead of a Le Hog. We're remaking your order and we'd love for you to have this one on us." - That's dope, thanks - Fast forward five minutes and the manager comes over echoing what the waitress had just conveyed us. - Cool, they care about their customers - Ten minutes into feeling like Ninja Turtles eating some pizza the chili bombed Le Hog was delivered to us! Best way to describe the pizza: go try it yourself it's worth the drive where ever you are. Before we left the waitress brought over pizza boxes without request along with the check. The angels at Grinders West took 50% off our check for the wait and mess up. -They owned up to what they did and wanted to make the customer satisfied- I bought a round of drinks for the staff and we left! Grinders West is a cool spot with delicious food. I can't wait to go back and try their gluten free crust. Afterthoughts: I'm not sure how the kitchen messed up our order since we were the only people in the restaurant... Whatever the reason was doesn't matter. The issue was handled perfectly by their staff. read more

Grinders West - Pizza Near Me - Kansas City, Missouri

If Grinders is the surly little punk who hates authority and refuses to clean his room, Grinders West is his older, more mature sister who just graduated from art school. You see, Grinders is funky, unique and decidedly for adults. Instead of the fried this and processed cheese that of Grinders, Grinders West offers an incredibly fresh and delicious menu. I have had a variety of awesome sandwiches here, and when i'm feeling a little healthier, salads. There's an awesome ahi tuna salad, and also a killer pear salad. Also recommended is the spinach salad with strawberries and a raspberry vinaigrette. Today I had one that was more in tune with my vegetarian goals. It was a delicious bowl of mixed greens tossed with onion, sun dried tomato and a balsamic vinaigrette. Now, the selling point of this salad was supposed to be fried goat cheese. I got it....all two pieces of it. A very tasty salad, but i feel like the titular ingredient of a menu item should be a little more present. The decor of this place is pretty great. It's bright, airy, and interesting. Each table is a unique piece of art. I could describe them, but the fun is in looking at them for yourself. The bathrooms are behind the walls of glowing...well I don't know what they are. Glowing pods of some sort. The men's room has a really nicely painted multicolored wall, a very unique sink and an awesome ball of lights to illuminate whatever it is you may be doing. Going to the bathroom at Grinders West is like going to the bathroom in the future! One of the biggest complaints about Grinders was always the service, and for good reason. That being said, Grinders West is MUCH better. The servers are still somewhat edgy, so they maintain the Grinders aesthetic. That being said, they actually seem to know how to serve, and they seem to actually want to take care of you, thus earning some money. These people are nice as pie. If you want to go someplace downtown that is equal parts edgy and fresh, I don't see how you could go wrong with Grinders West read more

Grinders West - Pretty bathroom! - Pizza Near Me - Kansas City, Missouri

Their pizzas are pretty tasty. The margherita is completely not a margherita, but the rest of what we ordered was good. However, their service was absolutely horrible. After trying to call ahead to pre-order (which is a selection on their automated menu one pay choose), we went to their place on 18th to order and wait for take-out. A lady greeted us, and we mentioned we had tried to call ahead with no luck. From there on out, she completely ghosted us and barely said 10 words. Having worked in the fine wine industry, I advise Grinder's to find servers who are hospitable and welcoming. I would call her personality a wet noodle, but a bowl of wet noodles is warm and inviting. She was neither. Get take-out . . . IF you can get them to answer their phone to take your order. read more

I 100 percent prefer Grinders West to the Grinders next door. West is cleaner, quieter, and more attentive. Grinders is always packed for lunch by 11:45, but we can always find a lunch spot at Grinders West. The same guy is always our waiter Thursdays at 11:45 and is efficient with the lunch crowd. My sandwich selection varies (and everything has been good) be sure to upgrade from chips to tots. Splurge for tots! Mmmm. Thank you Grinders West for being a nice lunch spot. read more

As much as I try NOT to go here because I think the owner is a toolbag... I can't help but find myself drawn to the $2 mimosas and yummy food. (By the way, I recently found out you get a "MAN"mosa for $4!!!) The homemade chips are always made to perfection, the California BLT is delish with their maple bacon, fresh avocado and the bread is a perfect touch. I tried the 2 for 1 pizza and didn't see anything spectacular about it because it seemed very blah and thin... maybe that's just the quick fix for something cheap though. The breakfast burrito the other morning was killer. You can specialize it to your likings. The salsa was a little weird but it was good enough to eat without it. I'm attempting to get my friend to do the wing challenge... Depending on how bad she sucks at it, this place will get a 5. Yep, I'm THAT friend ;) read more

Stopped in to Grinders West for a quick salad to go, and I totally wish this place was in St. Louis! The best thing about it is the art in the tables. Literally, in the tables underneath the glass. I saw sugar packet art, as well as army men designs! There's so much to look at and it's all so unique. The staff was super friendly and I went with the Mama's Lite Garden (lettuce, tomato, artichoke hearts, carrots, sliced red onions, cucumber, mushrooms, diced green peppers, celery, and sliced green olives.) Yum, right? I think this salad would have been so great with a different dressing... I got the balsamic vinaigrette and unfortunately I hated the taste of it. They have a ton of choices so just get anything but that one! I also got the hummus and pita bread, and it was good. SImple, but good. I do wish they could package it a little differently than putting the hummus straight in the to-go box instead of putting it in a cup or something first... it made it a little messy. I'd come back to this place if I was in KC, but I think I'd order something a little more adventurous! read more

Another great lunch. 1/2 grilled chicken sandwich with 1/2 spinach salad. Really tasty and filling. I would sill like a fountain drink instead of a can. On the positive, they offer Republic Of Tea. BTW, when the owner calls his table a "porn table," it is indeed a "porn table." read more

Could not stay, was running too close to an appointment. So, we ordered take out. They were quick to take our order & just as quick to get it out, although they were extremely busy. We ordered the Ahi Tuna Salad & a Pastrami sandwich on Rye. Both very nice portions & we were able to share. Even though takeout, both were arranged appealing to the eye & nicely arranged. Definitely wished we had more time to sit & eat there. All walks of life. Nice place to people watch, very busy. Would definitely come back, especially when there would be time to enjoy some craft beers & great food. read more

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My friends and I were in town for a card tournament, and seeing as this place was close-by (and I'm a huge fan of 'DDD'), we decided to head there for some late-night eats and beer. First things first; this place, and the surrounding neighborhood, can look a little intimidating at night. Stick to well-lit sidewalks, and you should be ok! Secondly, this place is a dive bar; don't think it's anything but. However, the food here is amazing, and should definitely not be missed! As we walked towards Grinders, we heard an outdoor band playing. I guess this place is legendary in KC as a great place to catch local bands in their backyard, and tonight was no exception. As it had been in the upper-90's, with dew points in the 70's, nearly all day, it was still too hot and muggy outside, so we opted to stay inside. Because of that, I think we lucked out, because our waitress was very attentive and friendly. Their on-tap beer selection is quite good, and the whole thing was built by Grinder's owner, Stretch Rumaner. He's a legend in the world of 'DDD', and I asked our waitress if he was in the bar. She said, "He's around here somewhere; probably outside, enjoying the show." I held out hope that I would get to meet him, but if not, that's life sometimes. My friends and I just decided to get a little of everything and share it "buffet style". We ordered their Bengal Tiger Pizza (green sauce, tandoori chicken, crab meat and hearts of palm), an order of Krinkle-Cut Fries, and a South Philly Cheese Steak Sandwich. All of it was amazing! The pizza was as unique as the owner, and the philly steak sandwich was probably the best I've ever tried! Best of all, just as we were about to pay our bill, Stretch Rumaner walked by our table and said hi! Definitely a place to remember, and I will definitely be back the next time I'm in downtown Kansas City! read more

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WoW. And not in a good way. Service still amazing food not like it used to be. Sad, this has always been our go to dive. It was fun while it lasted. Bye Grinders. read more

Describe Grinder's West in one sentence: "Dive bar that serves up some great food and beer!" The longer version: Roll in at a little past noon and the only spot to sit is at the bar. No problem for me I enjoy "bellying up" any time I am given the option. Server was quick with the drink order as I dove into the food menu. Pizza, wings, Phillies, hot dogs, etc. This place has me covered for anything I am craving. I spotted the philly cheese steak and decided I must give it a try, but skip the chips I want tots! A few minutes later it arrived and was delicious. Melty provolone (FYI whiz was an option) with loads of tender steak, green peppers, mushrooms and onions supported by a hearty roll. Well seasoned and not overly messy this was what all philly's should be like. I did not have a beer (on my lunch hour from work) but I did peek at the menu and they have a solid line up on tap and in can/bottles. People watching here is also fantastic, I mean its the art district! Great lunch spot and I will for sure be back again. read more

Grinders West - 1/2 philly with tots - Pizza Near Me - Kansas City, Missouri

This place is ass. Waiter didnt get the order right after 3 tries and couldn't count money.

Well I can't come to a place called Grinders and not order a grinder (a toasted sub sandwich, made of either meatball or sandwich, with sauce and cheese on top). That being said, the wings and Philly Cheese here are legendary and I'll be trying them on my next visit. Sat out back on the "patio" and had some tots and a Boulevard Bully Porter with my meal. My friend got the chicken fajita salad, which looked great, and actually took longer to come out than my grinder. Weird. read more

We wanted to take our out-of-town guests to some place special to KC. We decided to visit Grinders West for brunch. They were in for a bit of an adventure so were game to give it a shot. We expected the place would be crowded for Sunday brunch, but there only a few tables. Service was a little slow, but the portions were plentiful. We shared an order of biscuits and gravy. The price is great at $5.50, but the gravy consistency was lumpy and not very flavorful. The biscuits seemed pretty good. Two of us had omelets and were pleased. One had BLT with smoked gouda potato casserole and she loved it. I had a pastrami and egg sandwich on ciabatta. It was good, but would have preferred thicker cut on the meat and a fried egg instead of scrambled egg. The cheesy potatoes that came with my meal seemed to be prefab frozen kind of tatertots with a bit of cheese inside. They were edible, but not yummy. I was a bit sad that Grinders West didn't have as much artwork as the orginal Grinders next door, but we enjoyed the table dioramas. Overall, the visit was enjoyable and our guests have a special memory to take with them from KC. read more

Really, really delicious food + a lowkey atmosphere + friendly wait staff = an excellent night indeed. My friends and I hit up this spot for dinner and were not at all disappointed. First off, shoutout to Christina for very wisely cautioning my buddy to not get the Death Nectar wings. Apparently, it can burn your skin?! It's basically the spiciest thing you'll ever eat (I'd have to trust my friends because I don't tolerate spicy well) and seriously, eat at your own risk. Instead, he opted for a delicious, not spicy, not vomit-inducing or ER-trip-causing, cheesesteak. I got the baja burger (yummy yummy sweet bacon and a fantastically done patty) and yes to those homemade potato chips. We also got tater tots to start and the wimpy wings, which had a kick but were fun to chow down on because I wasn't jumping around looking for water every 30 seconds. The place is super chill, so you should definitely come through if you're looking for a spot to just hang out and enjoy some finger-lickin' good food. read more

We went on a Saturday, just in time for brunch and I must say I was very impressed. Everything is fresh and tasty:) The prices are very reasonable and it was a perfect stop for lunch. This salad was so refreshing. Pear Salad Fresh spring mix tossed in Champagne vinagrette, topped with dried cranberries, candied pecans, Gorgonzola cheese, fresh sliced pears drizzled with balsamic glaze. The perfect salad to go with a hot and balmy day. Roasted Chicken Sandwich With spinach, balsamic vinegar, pesto, tomato and fresh mozzerella on a hoagie roll-this was really good! I am not a pesto gal but I ate it. It married beautifully with everything going on with the sandwich. I think that it as to be in there to provide the perfect balance for the taste of this. Biscuits and gravy (1/2 order) for 2.95! - My 4 year old daughter ordered this and she had quite a bit for a 1/2 order. It was soooooo good. Fried goat cheese salad. Crispy medallions of fried goat cheese on a bed of mixed greens with red onions, toasted walnuts, red grapes and sun-dried tomatoes with balsamic vinagrette. I love me some goat cheese and when you fry those babies up...can I get a, "Oh yeah!" Double fist pump? I wanted to take more than the 1/4 of a piece that my husband let me have. That is a tasty treat!! Our waitress was super cool and really helped us out by recommending items. We will be back for sure. read more

Grinders West - Pizza Near Me - Kansas City, Missouri

i would not come here for anything! The waiter coudlnt do his job write and we asked for something and didn't get what we wanted so when we went back they said we never asked for that and told the people in the back it was are fault and then it took them 10 min to throw it in a bowl! waiter couldn't count are money back and kept leaving and do over things while we were standing there waiting! told them 3 times what we wanted and couldn't figure out what we were wanting! i would recommend not coming. read more

Popped in for brunch before going to the theater today, had their biscuits and gravy for the first time and loved it! Having grown up in the country, all the biscuits and gravy if I had ever eaten, was made with the pork sausage, or RB rice's "hot" sausage-- Grinders uses Italian sausage, assumably the same as their pizza & it was amazing! My buddy had the omelette, which was reportedly very good, so I stole a bite. WOW the rich bacon flavor! The coffee was good, hot & endless refills. Do yourself a favor, and ask for the drink menu if one doesn't come automatically... I had a bloody Mary, which was good, but I wish I would have ordered the loaded bloody Mary with infused habanero pepper vodka and a slice of their amazing bacon! Their team service was superb! We were greeted three times before selecting our own table, appetizers were suggested, follow up and attention to detail great, a manager touched the table twice & kept us informed on our earlier request to speed up service so we can get to the show! This visit we ate on the Westside. If you're ever in Kansas City - GRINDERS is a must! read more

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Great food! you get a lot of food for the price. The pizza is bigger than my head! make sure you come here HUNGRY! Great food and the service was awesome and all the people are super nice and awesome! great! read more

Grinders West - slice of pizza bigger than my head - Pizza Near Me - Kansas City, Missouri

Heard about Grinders on the Food Network. Since I was in the area, I thought I would walk next door and check out Grinders West. Amazing. Brilliant concept: Two restaurants with separate style and menu, meet in the back with outdoor seating, metal sculptures and a stage and plot of land for concerts in the evenings. Perfect atmosphere with blues music playing, while people sit on picnic benches in the sun and eat good food. This is what we ordered and it was fabulous. (On weekends both menus are available at both locations and outside. Pizza is usually only served at Grinders.): PIZZA - Goldberg "Phats" - This gourmet favorite starts with a delicious pesto sauce topped with smoked salmon, capers, and cream cheese. Going back to when we first arrived - hence only the four stars - Service was amazing when we walked into Grinders West. I thought the guy was going to give us hugs! I wish I got his name. However, serving staff outside was a different story. We felt like a waste of their time. No smiles. No consideration. Service knocked a star off. But other than that, the experience was great. The decor in Grinders West was very cool, artsy and modern. I took a lot of pictures of the custom made tables and wall lights. I would definitely recommend Grinders and Grinder West to people in KC and people passing through KC. read more

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Energetic ambiance, super casual, heavy metal music playing, younger crowd, plus an outdoor area. Staff was not personable or friendly. The pizza had A LOT to be desired; I would only recommend for drunk/late-night pizza, but the prices are inexpensive (a large slice is only $3.26 or 2/$6.00). The homemade chips were soft/chewy, which was a surprise. The Philly Cheesesteak was good, but not the best I have had, which is what Grinder's is known for. They have tons of beers, some liquors and 1 brand of boxed wine. ~~~ All-in-all, it could have just been a bad night, but I won't be the person to try it a second time. I also learned there was some time of an event going on, which could have also affected the quality of the overall experience. ~~~ Note: This review is for the left-side of Grinder's (the area with the bar), as I didn't visit the restaurant area (on the right-side of the building). read more

Grinders West - Pizza Near Me - Kansas City, Missouri

We have been going to Grinders for years. This location has gone down in quality each year. My pizza was not brought to me until the entire table was done eating their meal. We were over charged on two things. The sandwich was good but is much smaller than it used to be but also more expensive. My tiny margarita in small plastic cup was $7 and I do not think it had a drop of tequila. My husband's same small size beers were right at $6 each. At least at their Lenexa location their beers are a full pint. The pizza remains very good though. Overall a very disappointing visit. read more

Huge fan! I love getting the girls together and coming to grinders, sitting on the patio, and enjoying cheap drinks and decent food. Pizza is the way to go here! This place is very unique and fun. read more

Grinders is a great place to grab snacks/ dinner after hitting up first fridays. Great vibe and friendly staff. The decor seems quite hipster and artsy. read more

Grinders West - Pizza Near Me - Kansas City, Missouri

Our 11 yr old son got to choose any restaurant in the metro for his birthday dinner tonight, so Grinders pizza is his favorite eatery in all of kc. After he ate tonight, he rated his pizza a 98% score ! Menu is great, wings r great, service & staff were all outstanding. It's one of our favorite eateries. And when the weather warms up, the evening concerts r awesome too. As usual, great trip to Grinders. read more

Grinders West - Leftovers anyone? - Pizza Near Me - Kansas City, Missouri

This review is about the service, not the food - we never got that far. Went with 2 friends after First Fridays this past weekend and expected it to be busy with such a crowd. Did not expect to wait 25 minutes for a server to even come to our table (even after flagging another one down to ask for water, which he never brought). We were told they were extremely busy but not understaffed although our server admitted she had 12 tables!?! When she finally did get over to us we put in our orders. An HOUR later, while everyone around us got their food she promised twice it was coming right up. When we complained about such a wait (it had been an hour and a half at this point), she said she had no control over it... We finally couldn't take it anymore, our hungry bellies were mad and irritable. We got up to leave and my boyfriend went to pay for the few beers he had had. When he asked our server (because yes, he had to go get up to find her to pay) how much he owed, she said she didn't know because our ticket had been LOST!!! So the food she kept promising us would be right up hadn't even been made yet!?! Totally unacceptable. I understand a busy restaurant when there's an event such as First Fridays, but staff it appropriately or don't seat the customers. I was appalled at such service and will probably never go back. No apology was ever given to us by anyone and in fact they seemed irritated that we were so irritated!? Bad Grinders, very bad. read more