The food was great. The service was not. The pizza here is genuinely delicious and would easily earn four stars on its own. Unfortunately, our experience was overshadowed by some of the most off-putting service I've encountered at a restaurant. Our waitress was curt and dismissive from the start and at one point walked away mid-sentence while we were still speaking to her. But the moment that truly caught me off guard: she got locked out of the restaurant and, when I -- a customer -- walked over to open the door for her, she mouthed "hurry up" at me through the glass. No thank you. No acknowledgment whatsoever. I understand that working in the service industry is hard, and everyone has bad days. But there's a baseline of courtesy that's reasonable to expect, and this fell well below it. read more

Decided to try this location since I was in the area. They have a HUGE patio area. It takes up half the restaurant making the inside seem small. They have a few cozy booths and mostly tables. 3 STARS Service was decent my waitress seemed new and couldn't answer certain questions without asking another employee. She also had trouble getting my bill correct. 2.5 STARS Pizza slice was loaded with pepperoni and came out hot and fast. 3 STARS Overall an ok visit and if in the area I would come back on a cool day for the patio. The big patio has its own vibe and energy. I can see myself having drinks out on the patio. read more

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The service was good, the lunch time atmosphere was good. The server was attentive and personable. It took a few moments before host came to their stand to seat me. The pizza was disappointing tbh. I have been to the original Grimaldi spot in NY and another location in CO. Both were great experiences and ironically I visited to them all during lunch. Comparatively this place would be the third between the all. Why? The pizza was well behind the other 2. The cheese was slightly overcooked a to the point it room away from the pizza experience. I would try it again as I believe this an anomaly. My food experiences have been consistently good, at least 4 level. read more

Grimaldi's Pizzeria - Hungry face - Pizza Near Me - Irving, Texas

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I'm not much of a pizza fan, but really enjoyed the pizza here. However, they are letting teenagers run the place on weekends and that's a disaster. They're mostly lazy and unconcerned. They were sitting around on their phones and chatting and rarely tending to customers. I could see my pizza come to the window. The waitress grabbed a random cutter to cut it into slices (she didn't know I could see her) and my pizza which was an all meat pizza ended up with fragments of a green vegetable on it by accident. This place is too pricey for that level of service and lack of care for what is being served. This place is in a prime location, a nice building and has potential, but letting unsupervised teenagers run the place is going to be it's downfall read more

Grimaldi's Pizzeria - Pizza Near Me - Irving, Texas

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The pizza is so good and fresh !! I love a thin crust pizza, to me you get to taste more of the flavor. We got The Don- Italian sausage,pepperoni and meatballs and it was soo good with the hot honey!! I miss that we dont have this anymore in Baton Rouge! The decor is very eclectic! I love the light fixtures with the wine bottles... so nice! Service was good, they helped alot with deciding on drinks and they were good. This is a great pizza spot! Indeed! read more

Grimaldi's Pizzeria - The Don with hot honey on the side!!!!! So good!! - Pizza Near Me - Irving, Texas

I still enjoy coming to this location to enjoy their delicious pizza! Our server was great & it's always a nice atmosphere with great music, good smelling food & comfortable seating. read more

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$30 for a burn bottom crust pizza! The ingredients was good but the over cook burn crust made the pizza hard too eat! First and Last time dinning at this restaurant OVER RATED!! read more

NOT AGAIN. a half dozen available tables yet we had to wait 30 minutes to be seated. Then it took way too long for the server to take our order. INEPT SERVICE & STAFF IS THE RESULT OF INEPT MANAGEMENT. read more

Food is okay, service okay, location is quite good if you're staying in a nearby hotel (which I was), or attending an event at the Toyota Center. The problem mainly is the proximity of the Toyota Center, the restaurants here cannot adequately handle the hordes of fans before and after a concert. Many people in the evening are pretty intoxicated. Prices are as badly over reasonable as with all the other restaurants around here, so I can't hold that against them. I was here with a group of academics attending a meeting nearby, we wanted to talk. I don't really like how today's waitstaff interrupt to accelerate service, but that's certainly not unique to this restaurant. You could do worse around here. read more

Grimaldi's Pizzeria - Pizza Near Me - Irving, Texas

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I go to grimaldis all across the metroplex surprised to see this one get a bad wrap. I had an issue with my pizza once and the GM took care of it immediately. Will continue to go to this location because it's probably the best pizza chain taste wise in the metroplex. Appreciate the service from the team. read more

Gettin' our pizza GRINDZ on in Texas.......... My coworkers wanted pizza one night, and they suggested we check out this joint called - Grimaldi's Pizzeria. Apparently, Grimaldi's Pizzeria is all over Texas, as I saw several locations all over Dallas, as well as in Houston, Sugar Land, Woodlands, Katy, & Friendswood, Tx.. Grimaldi's is known for their coal-fired brick oven pizza, as this family owned business started in Brooklyn over 100 years ago. The Grimaldi's restaurant we went to was just next door from the Toyota Music Factory. Parking here was a pain, as the mall area was very crowded, but after driving around in the area, I found a parking structure & Grimaldi's validates your parking ticket using a QR code. Upon getting seated & looking over the menu, I decided to get a 12 inch Margherita pizza, & a ice tea to wash it down. My coworkers all ordered - "The Don" which consisted of a pepperoni, Italian sausage, & meatball pizza. What can I say about the pizza? It was very good! Kinda reminds me of a pizza joint we have here in da 808 called - Brick Oven Pizza. The pizza had a thin light crust, and the crust held up the ingredients well. A solid pizza, and should I crave pizza again, I wouldn't hesitate to come back here to try more items from their menu. read more

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Ordered the Brooklyn Bridge pizza and really enjoyed it. We had a wonderful waitress who was very accommodating and attentive. I enjoyed the patio and imagine it would be even more fun if there was an event or concert at the neighboring Toyota Music Factory. read more

We got Xtra pepperoni pizza with garlic and honey sauce on the side. It took so long time for the pizza to come out. It was really thin and I had to cut the end off to hold it in my hands to eat. The pizza was salty. The 18" wasn't really enough to feed 4 people. I was full, but 2 of my friends weren't. read more

Grimaldi's Pizzeria - Xtra pepperoni pizza with garlic and honey sauce - Pizza Near Me - Irving, Texas

Take a pass on the "giant" single slice. It is cooked differently than the normal pizza and comes out like a cracker with baked cheese and sauce. With the toppings thrown on top afterwards and reheated vs the slice all baked together. Sbarro's does a much much better job on the slice approach. read more

I'm giving this 3 stars, only because the service was mediocre. If I'm going out to eat a expensive pizza and order 2 $15 drinks, you better make sure the service is above average. We sat outside and it was a nice night but the table was dirty, our server didn't bring out the right drink order and someone else delivered our pizza. She showed up at the table and walked away mid sentence as we were trying to order another beer. We maybe saw her come by the table 3 times in the hour and 1/2 we were there. I tipped her 20% and my total was $75! That's a lot of money to spend out on a dinner. I wish it was better service. read more

2025 is the year of excitement! As I excitedly waited in line for Drizzle's grand opening, the delightful aroma wafted through the air, tickling my senses and building my anticipation. Once seated by our friendly waitress, she enthusiastically shared her top recommendations, and I couldn't wait to dive into the menu! This is not your typical pizzeria; every corner of this charming establishment is infused with the warm essence of old countryside Italy. We decided to share a 16" The Don and a house salad with ranch, and let me tell you, I love a good salad--but I was a bit unsure about the price until I saw the enormous size! Seriously, four people could easily enjoy it with plenty of leftovers. I tried to pace myself, but it was just too good to resist! The ingredients were fresh and crisp, and the ranch dressing was rich and creamy--pure joy! Then it happened! Here comes the slices all dressed with sauce Oh my goodness, it was more than just pizza; it was out of this world! The sauce was smooth and decadent, the meat was just right, and the crust was thin yet sturdy. I was left speechless--truly, I'll be back for more of this magical experience! read more

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Grimaldi's was great! We loved the meat lover pizza and the bbq chicken pizza. The salads were alright, but not worth the price. The service was quality and they got our order out to us in a quick manner. read more

Grimaldi's Pizzeria - Meat lovers - Pizza Near Me - Irving, Texas

Called the restaurant to reserve a table. Also made a reservation online. When we arrived we were told that the reservation didn't exist and that they didn't have to honor online reservations. The manager and the host guy were rude and incredibly unhelpful. If I could give it zero I would. read more

Outstanding pizza and atmosphere. Inside reminds me of an old style New York Pizzeria. I had the 12" cheese. The ingredients are fresh and the pie was well done and crispy. I'd eat here everyday if I could. read more

Grimaldi's Pizzeria - 12" cheese pizza - Pizza Near Me - Irving, Texas

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A must try for pizza!! We snuck out of a concert next door at the Toyota Music Factory to beat the crowd after the show so we could score some pizza. We didn't know we would absolutely love this pizza. We were quickly greeted at the door to a quiet restaurant and bar on a Friday night. It seemed low key and had a great NY pizzeria feel to it. Service was good start to finish and it was great to see the manager up front and present as well as assisting his staff. We ordered a bruschetta appetizer (we tried 1 of every kind) as well as a margherita pizza with pepperoni, along with some ranch dressing. Bruschetta was wonderful: Tomato basil was very fresh with great flavor Artichoke was delicious and very impressed with the light but delicious flavor this one had. The red pepper and ricotta was def my favorite and the roasted red peppers were everything! Now - for the best part - the pizza!!! First, I want to recognize the man who worked his butt off the ENTIRE duration of our visit. This man was on fire!! He pumped our pizza after pizza like a machine. Carefully crafting each pizza and he was killing it! I sat there most of the time mesmerized by him. Victor - you alone made this the best part of my visit! Thank you. The pizza was every bit of NY brick oven pizza. Hot and bubbly, crispy and slightly burned crust. Perfect amount of sauce. It was divine!!! My husband still raves this was the highlight of that weekend (not the concert we saw haha). I was even more happy with the best serving of ranch! THIS is the side of ranch I want with my pizza!!! We are excited to have a weekend to take our kiddos next go round. Love, love, love this place and look forward to seeing Victor again. read more

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While staying at a hotel in the DFW area I ordered pizza to be delivered from this Grimaldi's. I have had Grimaldi's before and liked them, so when I found out there was one nearby that would deliver to my hotel, I was interested in ordering. I used their online ordering, which was quick and easy. The delivery came about 5 minutes before the original ETA, which was great. The pizza looked decent, but it was cool... Barely warm and definitely not hot. In fact, the mozzarella was stiff, not stringy at all. The toppings were pretty much what I ordered, except I did ask (and paid) for extra sauce and it seemed like I got a normal portion of sauce. The flavor was decent, but since it was cool, I felt like that affected the flavor and overall experience. Overall, it was very disappointing, especially for a $48 pizza! read more

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We have been here a few times to post up with a couple of pre-concert beverages but on 5.26.23 we finally came in for pre-concert dinner. This place gets super busy, and was especially busy last night with both a concert and Texas Frightmare going on in the same area. Our server was super apologetic about the wait times, but we didn't really notice. You can get engrossed in some epic people watching. The beer was cold, which was a good plus to start with. The House Salad we split was ALOT of salad, and the vinaigrette was tasty. The salad was well balanced with ingredients, and we had to hold back from scarfing it down since we had pizza on the way. Our pizza was tasty - the crust was perfectly crispy. The sauce was exceptionally clean tasting - if you told me they didn't put any sugar in it at all, I would believe it. There was just enough ham (our one topping) on it to even it all out, and all of it was well-proportioned. We enjoyed our visit, and hope to make pre-concert dinners here more of a thing. read more

Grimaldi's Pizzeria - Small 12" Pizza with Ham - Pizza Near Me - Irving, Texas

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I placed my order over an hour in advance, showed up, and was told they had no record of it. No apology, no effort to fix it--just confused looks and questions like, "Are you sure it was this location?" and "Did you actually call?" It wasn't until I showed my call log that they finally checked and found the order on their end. The manager was no help--just shrugged and said, "Someone must've taken it," with no accountability whatsoever. And after all that? They still tried to charge me for a side of ranch. To top it off, the manager had the audacity to say, "See you next time." I said, "I don't think there will be a next time," and he threw his hands up and said, "That's fine by me." Unreal. Never going back. read more

I'm surprised by the low reviews, my carry out order was delightful. A $14 regular 12 inch pizza with quality ingredients and extra sauce on the side for dipping. It came out fresh and tasty, the employee gave me red pepper and parm without me asking. I couldn't finish the whole thing and have a few slices for leftovers. Cheese, sauce, and dough tasted fresh. Quality pizza at a great price! read more

Great location except when there is a concert. Cannot park by the resturant due to valet stealing the spots.

Excellent pesto pizza and great Mediterranean salad. Ask for Christian, he's a wonderful server.

Great pizza great service. I love their woodfired pizzas a great option after a concert.

The pizza is great here and there are a lot of topping options. Service is fine, and the space is well decorated. It's pricy to customize and there are not a lot of appetizers, or good menu options outside of pizza. However, the drink menu is extensive and everything we tried was delicious and of good quality. read more

Grimaldi's Pizzeria - The Don pizza add mushrooms removed meatballs - Pizza Near Me - Irving, Texas

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Waitress was super nice and the calzone was to die for. I would eat here constantly if I had one remotely close to where I live.

Great gluten free pizza, great service. Easy to get in and out when staying at a local hotel.

HORRID. Just wanted delicious late night pizza to go, got the complete opposite. Place didn't close for another 40 mins, they were ready to GO. Got my pizza fast, which is usually good thing, but drove home to eat cheese as hard as a rock on raw dough. For $25 I expect good pizza. They probably won't read this review or give a sht. They're next to Toyota Music Pavillion, they'll make money. Avoid unless youre at a concert and hammered. Update: After trying to warm it up in the oven to fix it, it tastes worse. I'm literally bringing it in tomorrow for a refund. It's that bad. Just wow. Even my friends are amused how awful it is. One bite and the entire top tears off. read more

I do like crispy pies but burnt is burnt, Grimaldi's has a tendency to burn the underside of their wares. That aside the ingredients are typically pretty decent; I usually opt for a white pizza with pepperoni and Ricotta. If you like garlic you'll probably also enjoy it. Price wise it's relatively expensive when compared with it's contemporaries. Cane Rosso isn't all that far away distance wise and features better execution for less money, albeit the styles are somewhat different. I will say their crust is right up my alley, being thin without significant flop. Time from order to getting hands on with your pie is also somewhat slow, which is understandable depending on when you visit. Their proximity to the Toyota Music Factory makes things hectic. The inside is rather utilitarian, with nothing particularly quirky about it. I must commend them for using a high quality vendor for parmesan and red pepper flakes, I can be snobbish about both of those. read more

Ordered a pizza against my better judgment. Pizza had hardly any toppings (meat and peppers) and was mostly sauce and cheese. Pizza was also cold. For the price, very disappointing. read more

Grimaldi's Pizzeria - Pizza Near Me - Irving, Texas

We liked it. It was a cold December night, and not much was going on in this area. I suspect the area is a lot of fun, when not in the middle of a pandemic. Friend did the ordering and he leans toward pies with meat. I totally enjoyed the pizza. Good crust too. Place was not crowded. Best part was getting to see this area, which until now, we just sailed by on 114. Service was great, but then there was only one other table that I could see. If in the area, I'd be willing to give it another try. Bottom line: Note to self, Started on 12/10/2020 read more

Grimaldi's Pizzeria - Nice patio! - Pizza Near Me - Irving, Texas

Can't go wrong for pizza for lunch. They have a outside bar that warps inside. Great place for a weekend night out. This location is at Toyota music factory, which plays live music on the weekends, would make a perfect date night and sitting out on the bar and enjoying a glass of wine with some fire oven cooked pizza, in my book is the best way to go. read more

Grimaldi's Pizzeria - 12" white sauce, with the goods. So good. - Pizza Near Me - Irving, Texas

granted, I went near closing, so my experience may not be reflective of typical quality at Grimaldis. My service was kind and quick. However, the pizza was disappointing. It was incredibly salty, and moisture from either the sauce or the cheese made the crust soggy. While I do like the taste of a good wood pizza oven, it was very ashy tasting (most likely as it was the end of the night). read more

Grimaldi's Pizzeria - Pizza Near Me - Irving, Texas

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Food was good. Ambience was pleasant, not crowded that Wed evening. We were there with our daughter n granddaughter for my birthday. My complaint: I called corporate to report a racially based mishandling of our service and have yet to receive a call back--6 weeks later. The server, appeared to be 5+ years younger than our daughter, addressed her as "girl" two times rather than "ma'am". We asked about help with a match or lighter to light the one small candle on the dessert we planned to order. The answer to the request was "we don't give complimentary birthday desserts." That's an answer to a question never asked. I restated the question and the server stumbled badly stammering a "we don't let customers light anything here". Why wasn't that said on the first asking of the question? Finally, we asked about validating our parking. The hostess paused, then brought the QR for my wife to scan, our daughter had parked where it wasn't needed. After my wife scanned it, the hostess looked at me offering, "Do you need to scan it also?", implying that I was separate from and didn't belong with my wife. She's Black, I'm White. Any one of these three incidents might be brushed off as a simple misstep. All three happening in the span of an hour takes on a different tone, especially the answer to a question never asked. I only wish corporate had called me back, now they have a stain on their reputation. We'll not be going back! read more

We went for dinner before a concert. Walking there my sandal broke. I had one on and one in my hand. The hostess offered tape right away! Our server brought a stapler, then Oscar brought super glue! Besides an ahmazing salad and crispy, beautifully topped and just right charred crust pizza, these people are there for you. read more

Love this place and love their pizza! Huge fan of their classic Caesar Salad! The dressing is made to perfection and when added, the fresh black pepper on top...it won't disappoint! read more

Grimaldi's Pizzeria - Pizza Near Me - Irving, Texas

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Really love Grimaldi's as a chain. Their pizzas are solid. We tried this one before going to a concert at the Toyota Music Factory. Arrived for an early dinner. No rush. Maybe two other tables. Got seated immediately. Service was great. We ordered a Caesar salad and a pizza. Both were delicious. No complaints here! read more

Grimaldi's Pizzeria - Pizzaaaa - Pizza Near Me - Irving, Texas