We couldn't be more pleased with our flooring install! Kevin was knowledgeable and so helpful in…read morethe flooring selection process and Roy and his team were great to work with during installation. Our project included demo of our damaged floor and then installation of LVP and carpet; we love the final result. Rabern-Nash is our choice for flooring, we highly recommend their services.

The rooms we needed carpet were measured correctly. Great…read moreservice. We recommend highly.

This was a random visit. However, I been looking for mister a Milwaukee or Craftmans battery…read moreoperated carpenters stapler/nail gun. I didn't get the young lady's name but she was very helpful with finding what I was looking for. They had what I wanted but it was for the air compressor not battery. I hope Mister likes it. Update, I did have to go back to the store and the young lady who helped before was there today. Her name is Ms. Lillian. Thank you Ms. Lillian for everything.

Really like this Ace hardware they have what you need and very customer service driven. Those big…read morebox stores are not for me. Love to have someone help me and they are available at Artistic Builders Supply Ace Hardware.

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

I have used Bertolli 3 times now, and I am amazed at their work. I recently refinished the original…read morehardwoods in my 1952 historic home, and my carpenter thought I installed new hardwoods they looked so good. After the floors were refinished, my movers severely damaged them by dragging a jukebox with a broken leg across a 5 foot area. I literally cried, and called Bruno back with little hope. His team was able to perform an undetectable spot repair on the damaged section of the floor. It is literally perfect, because the damage is in front of a wall of windows, which hides nothing. The photos speak for themselves. I chose the Bona commercial water based finish, which is a specialty finish for durability, since I have a dog. I went with the matte finish for better durability to hide my dog's wear and tear. This is the second home I used Bertolli's services, and I highly recommend them!

I posted a floor repair job on Angi's List and Bruno responded to me right away. He came out to…read morelook at my project the next day (last Friday) and the job was completed today (the following Wednesday). He was able to match my hardwood floor almost perfectly. His workers came in this morning, on time, and ready to get the job done. Once it was done they cleaned up and left me a floor that looks like it was never pulled up to jack hammer through the slab to fix a plumbing leak. I would not hesitate to call Bertolli Floors if I, or anyone I know needs flooring.

we had an insurance claim due to failed HVAC, they were sent by our insurance company; we upgraded…read moreall the flooring and had them replace our carpet (bedrooms, loft, playroom, and steps), upgraded our padding, which they installed a lower grade than what we paid for; LVP was not installed correctly- no prep done so there are several areas that are uneven. AND they were rude. would NEVER choose this company to install anything.

I contacted the store to ask: a) hours of operation, b) and if they had samples of Carpet, LVP &…read moreLVT the customer could have or borrow. I was told the hours and yes on samples and if they didn't have customer samples, I could borrow the store sample as long as I returned them. I asked the lady what exit I needed off I85 (to go to the Norcross store and she told me. My wife and I proceeded to drive 25+/- miles (about an hour drive) to the store, to Find a Sign on the Front Door that stated: If Locked, come to Back Door, when we arrived at the back door, another sign said if Locked, call 678-471-5501 which I did. A lady answered as she was driving back from Florida and informed me that was a warehouse, not a place for customers to visit. Be careful, don't waste your time driving miles and miles and spending hours in Atlanta traffic to attempt to buy Carpet, LVT & LVP from a company that advertises multiple locations but has only one location. There are way toooooooooooooooooo many flooring companies in metro Atlanta for this crap. Finding a carpet company in Atlanta is as easy as finding a Waffle House, except Waffle House is open to customers and not employees are rude on the phone.

Amazing selection, pricing and customer service! Had the whole house carpet replaced and installed…read morenew hardwoods in the upstairs hall that was matched to the main level flooring. Dean and his crew are extremely knowledgeable and patient and will work with you through the entire process. Highly recommend!

We needed carpet for a couple rooms & didn't want to break the bank. We found what we needed & it…read morewas installed the same week. Very friendly, easy to work with, & Def recommend them.

Great experience! We had new flooring and carpet done in our house and couldn't be happier. …read more Tracy was knowledgeable and great to work with. The prices were very reasonable. Definitely recommend you checking them out if you are looking for carpeting or flooring.

I was referred to this company and trusted this company to uphold the standards from their reviews…read moreand unfortunately am not satisfied at all. the Shaw flooring I choose is great but the installation was not up to standards. the floor was not prepped correctly and the amount of damage done to my baseboards is Unacceptable. the owner refuses to exept any responsibility and refuses to have anyone come out to patch and sand the multiple spots. Along with this problem since the floor was not prepped correctly I have a lot of dips and uneven areas in the floor now which he is also refusing to compromise to fix these problems and make it right. This company spent less than 7 hours on this job and you can tell unfortunately. I now have to do all the work to fix it or find someone willing to take on someone's else's sloppy work.

Great local place, very helpful except returning items, that takes a minute. I haven't compared…read moreprices to Orange and blue and seems like they are comparable. If you're close go, most times there is someone to help you.

Simply the best. Forget Lowes, forget Homeless Depot and go straight to here to get actual service,…read morequality products and people who are not seemingly trying to avoid contact with customers. Just bought about $65 worth of kit from here, was served by the delightful Tiffany, don't tell her I said that, who was patient with my insomnia and drooling problems. That's 65 not going to one of the billionaire gits that own the other two shops mentioned above. In case no one knows it, Lowes is owned by a member of the Walton clan, who basically have done their best to wipe out quality shops of all kinds and import nearly all of their products from China. I actually found stuff in Ace made in a strange country called the U.S of A. There is some of the Chinese stuff in there, but if you ask for quality stuff they have it. Unlike the Kobalt junk I bought from Homless Depot which had the endearing feature of in one case having the bit part of a screw driver literally snap off. Looks nice, is basically junk. Cheers.