Not only were they able to get me a great savings over my last insurance company but when I had a…read moreclaim, Mallory went above and beyond to make sure that everything was taken care of perfectly! Thank you so much to everyone on the team.

Chrissy and her team are great!!! Very helpful and outgoing! Highly recommend!…read more Tim Griffith

Bailey and her team at State Farm are so kind and helpful. When we called wanting to reduce our…read morepayment she had us do a virtual review online with her. She took us step by step through our deductions and what might be best to change to help us lower our payments. She also thoroughly explained what each policy covered and how it would serve us if we ever got into an accident. HIGHLY RECOMMEND!

From the owner: At the Bailey Bowen State Farm Agent office in Buford, GA, we are dedicated to serving our…read morecommunity with a range of insurance options, including Auto, Home, Life, and Renters Insurance. We proudly serve Buford, Braselton, and the surrounding areas in Georgia, as well as Alabama and South Carolina. We aim to be your Good Neighbor and provide coverage. As summer blossoms, we invite you to contact us to discover how we may assist you! License #: GA-3025973, AL-3002307930, SC-17676366

Aaron is such a great agent. He has helped me with all of my insurance needs and will continue to…read moredo so. He has definitely earned my business for life. I was with two larger companies before I signed on with Aaron. He goes the extra mile, and even calls just to check in and see how things are going. Highly recommend!

From the owner: Alfa Insurance can provide Auto, Home, Life, and Commercial Insurance for customers. We will work…read moreto provide your family with the protection you need and the protection you deserve.

I have been a client of Brian's for years, it's always a wonderful experience! Setting up any…read morepolicy or claim with their team is a seamless experience, they make stressful situations that much easier to handle! You can't beat how incredibly helpful and personable he and his team are. Highly recommend!

Jennifer is AMAZING! So helpful and always so nice!! 10/10 recommend. She tries everything she can…read moreto get me the best rates and deals!

I am posting this negative online review of State Farm Insurance for a property damage claim that…read morewas GROSSLY MISHANDLED by State Farm. I believe the public should know about my experience with State Farm, its claim's department, claim's adjusters, agent, and remediation company. I am cautioning the public about doing business with State Farm. My mother's State Farm Agent is the located at 4330 S. Lee Street, Suite 300B, Buford, GA 30518. My mother recently experienced a water damage loss at her home and her insurer, State Farm, was contacted to take action as water had soaked most of the indoor carpeting. My mother is 97 years old, home bound, and long-time State Farm customer. She had to walk on wet carpeting for days and was exposed to putrid odors and potential exposure to mold. It is important to point out that this is only the 2nd claim made by her after having made premium payments to State Farm for 31 years! I believe the public needs to know how poorly State Farm handled the claim: That State Farm delayed in returning my many phone calls over several days at the outset of reporting the loss. That State Farm kept passing me around to different departments and agents, apparently unable to handle or process the loss. That State Farm's own remediation company failed to return its calls to take action at my mother's house. This is a remediation company selected by State Farm to act on its behalf for its customers. That the initial State Farm adjuster had an extremely bad attitude, and in fact, HUNG UP THE PHONE ON ME, which is an outrageous display of lack of customer service and moreover, disrespectful conduct exhibited by a State Farm employee. The assignment of a new adjuster unreasonably delayed State Farm's processing the claim and taking action. That State Farm failed to provide my contact phone number to their remediation company, which delayed remediation services by several days (I had provided a specific cell phone number to the State Farm agent and to the claims office). Evidently, State Farm and/or the State Farm Agent failed to forward the correct contact number to the remediation company. Another blunder by State Farm. That State Farm's failure to dispatch the remediation company in a timely manner caused further damages to my mother's property and potentially harmed her health. That the remediation company billed an exorbitant fee for emergency services when, in fact, I had requested remediation services through State Farm several days prior, to no avail. State Farm failed to act promptly. Another blunder by State Farm and erroneous over-billing by the remediation company (the fee was ultimately removed after I complained, without any help being offered by State Farm to assist). Last but not least, State Farm incorrectly (or intentionally) posted the reported claim in their computer system several days after I had contacted the State Farm agent regarding the loss and the urgency to dispatch a remediation company. I am of the opinion that this act was intentional so that State Farm could "cover its tracks" in failing to act promptly on the earlier date the claim was reported by me to the State Farm agent.

Had recent pleasure to work with Maria Tello from Rosa's agency- She is professional, experienced…read moreand a very kind person. This office has provided stellar service to me for many years. I recommend.

She takes care of what you need, it's never just a sale !! Life insurance is more than just after…read moredeath, can be used while living too. Wish I had it when I broke my leg but now I'm informed thanks to Mrs. Jackie!!

Called me continuously before we bought a new home. As expected when auto renewed after 6 month,…read more(car was older, no claims) cost went up by 10%. Sent and email asking why and no response. Sent three email with other insurance related questions and no response. No even a hint of customer service after Mike got paid. Cancelled both homeowner and auto. Waste of time to try do be a customer with this agency. Probably won't be around very long. Buyer beware.

I suspect these good reviews written by themselves or their friends, families, etc. Because I read…read morethese good reviews then I bought insurance from them, then turned out to be nightmare. Every renewal, price went up at least by 20% or more. Called in, Mark suggested to get rid of good coverage to reduce the price, in addition to that, he typically didn't answer calls or return calls, or returned calls late, had to call him or his office many times to reach him, very poor customer services. This agent also didn't care about lower rates for customers, for example, vintage cars should go to vintage car insurance company, such as Hagerty or Liberty, etc. which has much much cheaper quote, and much much better coverage. Mark didn't tell us about that for 2 years that we could get a vintage car insurance from Hagerty through him, by the way, you also can buy vintage car insurance directly from carriers. We didn't know these information until recently I was tired of his very very poor customer service and keeping increasing price, and I called another agency, the moment I told them our car's year and brand name, they immediately said your car is vintage car and should go to vintage car insurance and that can save a lot of money and can get real value replacement instead of actual cash value (ACV). Later I mentioned to Mark that our car is collectable car, he still tried to sell Allstate policy(which has much much higher price and much much worse coverage) to us. 10 minutes after I hung up with him, he called back and said he didn't realize this is a vintage car, so for the past 2 years, because of his incompetence we had to pay much more than it should be and get much worse coverage. Eventually, when he agreed to get vintage car insurance from Hagerty, I told him to add "add on" of uninsured coverage to the renewal policies of both of our cars, he refused and insisted on putting "reduced" uninsured coverage, I told him "no", but he went ahead not to do Hagerty insurance for our vintage car any more, instead, he did both cars with allstate with "reduced" uninsured coverage, he did not follow our instructions at all, then he sent us insurance cards. I cancelled all the policies including homeowner insurance with him. Then the refund with auto insurance got difficulty to get done. That's another long story. We are still waiting for our homeowner insurance refund. Terrible company, terrible agency, terrible agent, terrible service.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!