I'm Hans and I'm Franz. And we just want to...pump...(clap)...you up! Yeah, it's the early 90's…read moreagain in fashion and beauty, so I couldn't help myself. If you don't know Hans and Franz, "here me now and and believe this later" 'cause I know you've opened another tab to Google it. Don't google, go to Youtube for the full effect.
Okay, Hans and Franz are gonna get to the point. After all, they are cousins with Arnold Schwarzenegger so they aren't afraid to name drop (remember, this is before he was the governor and just a body builder/kindergarten cop).
Okay, now let's get to it since we didn't in the prior two paragraphs and if you're still reading then clearly you want to know. These guys are wonderful. I purchased a Volvo from another dealer and they send me here to have it checked out. Both times, the staff has been friendly and the utmost professional. Trust me, I tried to drop in a goofy joke here and there for my own entertainment and they did not take the bait! However,
" here me now and and believe this later" 'cause they could be laughing in their head.
Moving along, the waiting area is super nice. You got your wifi, your multiple work areas (couch, chair, table, counter), your complimentary treats, water, and Starbucks coffee dispenser with the option to have coffee, hot chocolate or a latte. Plus, you're surrounded with super nice, posh vehicles to check out. The only thing I would change is the music. It's this odd music that I believe was called elevator music. Personally, it reminds me of finding the elevator in a department store, maybe Sears or JC Penny. Either way, you pop in and that terrible music is playing and is smells like pee. Look down and there definitely has been pee in the elevator. Why? It's the only way to get to the other hidden destination...the bathroom! Listen, if I'm going to date myself we are blasting into the heart of the 1990's.
Let me make it clear, it does not smell like pee at the dealership! I just really like non sequiturs and ripping myself up when I read this out loud to my hubs.
Moving along and back to pumping them (clap) up. I found that they troubleshoot the way you wish everyone would. What makes the most sense? How can we address the challenge and not overcharge? You read that right, not overcharge. I mean, at this point it wasn't even me fitting the bill but the dealer I purchased the car from. That says a lot to me.
The staff is efficient and they are great at giving updates to you. I was even told that I could come back and ask questions if I had any about how to operate my new Volvo. If you didn't know, it's straight up luxury. Which equals a lot of bells and whistles. I'm all about ringing bells and blowing whistles, so it doesn't intimidate me; just may need some help here and there. So basically I'm going to go in and throw down some line from Kindergarten Cop. Maybe I'll lead with, "I'm going to ask a bunch of questions, and I want to have them answered immediately." Just kidding!
Oh, they wash my car and vacuum it every single time I come. Also, they pull it up for me in this covered area so I don't have to be bothered with the elements outside. I'm probably going to recommend others to buy their cars directly from here.
