I am a retired car dealer who thoroughly understands the business and I rate Smokey Jennings…read moreChevrolet in the top 10 in central Illinois may be in the top two Roger is a wonderful guy and even though my families in the business I would buy a car from Roger because he's honest kind and he helps with public and charitable causes. I gave Roger Jenn and Smokey J Chevrolet a golden egg

Smoky Jennings was great! Good service and they turned a oil change in less than 15 minutes. I was…read morevery happy, thank you guys for great service!

I cannot believe this place is still open?!?! They ripped me off. Ended up having to trade the car…read morefor a window air conditioner unit after they worked on it

Roberts is great. This is a family owned dealership. You get wonderful service here and Brian will…read morehelp you find the best deal for what you want. The service department specializes in Mercedes and BMW and they have been where I take my cars to be taken care of for the last 15 years

I am a past customer of Jakes, bought quite a few cars from him. He does great business. Can't…read moreplease them all so there will be bad reviews. Call me Jake if you need a hug.

Great Dealership, Got a Great car for a Great deal. Car has been good to us for past 3 years with…read moreonly minor repairs needed. Highly Recommend Mitrione Motors. Where you always get a free hug from owner.

Had appt to get car worked on at 830 called 1130 has not been looked at called 230 still not looked…read moreat asked for callback finally Jessica called and told me walk ins get priority - Really horrible customer service but perfect timing was ready to trade Kia in for new one but this experience changed mind quickly!

I purchased a 2024 Kia Forte last weekend and my experience was fantastic. Everyone was so helpful…read moreand nice and all of my questions were answered. Even following the sale, my salesman, Devin has stayed in contact to ensure that I am still happy with my purchase. The facility itself was clean and easy to navigate. I've worked with other car dealerships in the past and I have had some awful experiences, so it was refreshing to have such a great experience.

Just want to give a shoutout to Greg Ghelfi, service manager at your Springfield dealership. When…read moreI ended up there from Chicago while visiting with a friend, my transmission went bad on me. Greg took over and gently gave me the bad news that it had to be replaced, and he definitely recommended I not try to drive it home at that time. He arranged for me to get a local hotel, had a nice young man drive me there, and all in all made my terrible situation so much more manageable. He went the extra mile every step along the way until I was able to go back down from Chicago and pick up my car a few days later. Thank you, Greg, and thanks to the other employees who helped me on my way. Dorothy Euchler

I won't be back. Went in and got an oil change like I always do and it was $80!!! I have bought…read moreevery vehicle at this location (one a year for 20 years) and everytime they ask have u purchased your vehicle here. Yes. I get every oil change, tire rotation, tires and service appt done here and trade in at 30,000 miles every year. Now they want u to sign a paper before the oil change (probably because people are throwing a fit). I will not be back to purchase a car, oil change, anything! I've taken 3 kids to this location and parents so 6 of us all have green Nissan and trade often. I instructed everyone once your warranty is up go to the $20 oil change place. Highway robbery! And the black guy Jason that works there is awful. His mouth never shuts up. Trying to sit and get an oil change and his mouth runs non stop. What a joke! This place is a rip off! I used to brag about it but I guess u have to charge $80 bucks for an oil change when u have about 10 people sitting around on their butts your paying!

My van broke down at 3pm Wednesday May 10, 2023 on an urgent trip from Springfield, MO, to…read moreWisconsin. Green's service department gave me a 7am service appointment the following day, and had us back on the road by 11am. I couldn't thank them enough. Great business, great team!

Scheduled appointment fast (same week) was advised will take two hours to complete repair. Waited…read morearound for 3hrs noticing people who came in after were finished up and leaving, asked for status update and was told they havent gotten to it yet, mechanic was on lunch & theres queue ahead of me. Went elsewhere and got resolved within an hour. Wont be returning to this location.

I live in MN and found a rare car that I wanted at Automall of Springfield. I spoke with a sales…read moreguy on the phone for a week or so and based on his evaluation of the car I purchased it as he said it is in great shape and needs NOTHING. I asked to have them take it to a lexus dealership for them to do an inspection on (at my cost) and they refused. The car is a manual and I asked if the clutch was good and they replied it was. It actually was NOT and so bad that the flywheel had to be re-surfaced as well ($2K). it could have been worse as if the flywheel was bad it was $2400 for the flywheel part itself. I called me sales guy and wanted to know if they would help me out as they said the clutch was fine. He forwarded the concern to his manager Ray and that is were the story ends as Ray has NEVER called me back - 3 Voicemails and multiple text messages and not one call back. I think that tells the story of this dealership as they don't stand behind the product - they claim it was good and it was not so too bad too sad I guess. Well live and learn - I would never purchase from them again. UPDATE After not gIving up I got a hold of ray and asked him to help me with the $2K bill as I am sure they knew the clutch needed replacement. He agreed to $500 which was better then nothing. I would jussi make sure you do your due diligence and have a mechanic check it out.

!!DO NOT TRUST THEM!!…read more I found a car from them on Autotrader for delivery and fully trusted the salesmen when they told me I had nothing to worry about, even if I didn't "like it" I could return it within 15 days, but to not worry because I was going to "love this car". The car not only arrived with more miles then stated and trash in the car, it also came back from the inspection with a leaking transmission, leaking power steering and almost $3000 worth of front end work needed to stop it from shaking and pulling hard to the left when I brake. When I contacted them via text and certified mail for them to honor their return I was told I could have if the car came back with any defects, they ghosted me for 7 weeks until the Attorney General got involved, then their only option was to drive the car they sold me with a leaking transmission back to them the 300 miles away. Well, I now have a $10,000 paperweight sitting in my garage that I can't drive or get rid of, despite having a 15 day warranty and purchasing an extended warranty. I can not stress enough to avoid these people like the plague!!!