Gave me a great car. Quick and easy. In and out. Best believe I will be back for my next one!read more

Consistency and customer service are not the mission of this dealership. My suggestion would be…read morethat you record your phone calls and ask for everything in writing when going here or you will be taken advantage of.

I am a retired car dealer who thoroughly understands the business and I rate Smokey Jennings…read moreChevrolet in the top 10 in central Illinois may be in the top two Roger is a wonderful guy and even though my families in the business I would buy a car from Roger because he's honest kind and he helps with public and charitable causes. I gave Roger Jenn and Smokey J Chevrolet a golden egg

Smoky Jennings was great! Good service and they turned a oil change in less than 15 minutes. I was…read morevery happy, thank you guys for great service!

I cannot believe this place is still open?!?! They ripped me off. Ended up having to trade the car…read morefor a window air conditioner unit after they worked on it

Roberts is great. This is a family owned dealership. You get wonderful service here and Brian will…read morehelp you find the best deal for what you want. The service department specializes in Mercedes and BMW and they have been where I take my cars to be taken care of for the last 15 years

I am a past customer of Jakes, bought quite a few cars from him. He does great business. Can't…read moreplease them all so there will be bad reviews. Call me Jake if you need a hug.

Great Dealership, Got a Great car for a Great deal. Car has been good to us for past 3 years with…read moreonly minor repairs needed. Highly Recommend Mitrione Motors. Where you always get a free hug from owner.

Had appt to get car worked on at 830 called 1130 has not been looked at called 230 still not looked…read moreat asked for callback finally Jessica called and told me walk ins get priority - Really horrible customer service but perfect timing was ready to trade Kia in for new one but this experience changed mind quickly!

I purchased a 2024 Kia Forte last weekend and my experience was fantastic. Everyone was so helpful…read moreand nice and all of my questions were answered. Even following the sale, my salesman, Devin has stayed in contact to ensure that I am still happy with my purchase. The facility itself was clean and easy to navigate. I've worked with other car dealerships in the past and I have had some awful experiences, so it was refreshing to have such a great experience.

Just want to give a shoutout to Greg Ghelfi, service manager at your Springfield dealership. When…read moreI ended up there from Chicago while visiting with a friend, my transmission went bad on me. Greg took over and gently gave me the bad news that it had to be replaced, and he definitely recommended I not try to drive it home at that time. He arranged for me to get a local hotel, had a nice young man drive me there, and all in all made my terrible situation so much more manageable. He went the extra mile every step along the way until I was able to go back down from Chicago and pick up my car a few days later. Thank you, Greg, and thanks to the other employees who helped me on my way. Dorothy Euchler

Oh the joke this dealership is... Came in normally one day…read moreafter my car got totaled out, so I decided to go to green Nissan made them aware I was a college student and they said okay, I told them the credit part would be hard, so I said I got 5k down then finance manager came and said your with CEFCU and I said thank you and shook his hand. So from Starting off from we will get you approved to me getting approved, then asked for money down... got the money down, signed for a car that Green Nissan sold the next day, I worked with Jason which is an absolute joke and Peyton which is a bigger joke... the disrespect that they will bring apon you it just makes u want to leave. BBB is notified hope Green Nissan steps it up.

Get someone with a brain! I'll never go back there and even while I was there another customer was…read morecomplaining about being hung up on!

My van broke down at 3pm Wednesday May 10, 2023 on an urgent trip from Springfield, MO, to…read moreWisconsin. Green's service department gave me a 7am service appointment the following day, and had us back on the road by 11am. I couldn't thank them enough. Great business, great team!

!!DO NOT TRUST THEM!!…read more I found a car from them on Autotrader for delivery and fully trusted the salesmen when they told me I had nothing to worry about, even if I didn't "like it" I could return it within 15 days, but to not worry because I was going to "love this car". The car not only arrived with more miles then stated and trash in the car, it also came back from the inspection with a leaking transmission, leaking power steering and almost $3000 worth of front end work needed to stop it from shaking and pulling hard to the left when I brake. When I contacted them via text and certified mail for them to honor their return I was told I could have if the car came back with any defects, they ghosted me for 7 weeks until the Attorney General got involved, then their only option was to drive the car they sold me with a leaking transmission back to them the 300 miles away. Well, I now have a $10,000 paperweight sitting in my garage that I can't drive or get rid of, despite having a 15 day warranty and purchasing an extended warranty. I can not stress enough to avoid these people like the plague!!!

Instant regret from the start. Clean title but for got to…read moredisclose flood and accident damage. Smoker smell. Stopped running the first days.

They work with their customers for the best deal to meet their needs as much as possible. They…read morealso may not be able to prepaid issues immediately, but I had an issue regarding radio and happened to be a block away and had me come in to see what codes pulled up and set me up a maintainence appointment. Kudos for their customer service. This is second vehicle I've purchased with S&K. Thank you S&K Carmen Bishop

Just purchased a Buick from them recently. Victoria S. And the whole staff were friendly,…read morecourteous and helpful. She was great at explaining all the features and setting everything up for me and made the buying process effortless. Thank you! This dealership, by far, is the best one here in Springfield.