They have the worst service department I've ever been to. No one knew what they were doing,…read morecouldn't get any answers and couldn't even tell who was in charge or could help us. We had a recall on a part and after 5 hours of sitting there they said it still wasn't fixed. We live out of town and they wanted us to come back the next day and we couldn't. They didn't have a rental car and did not know if we would be charged for the mistake they made or not. I would never buy a car from them. Worst service ever!

Worst service ever. Car died on a Friday evening so we had it towed to Green VW. We called on…read moreSaturday and were told the service department was closed because of construction, but they would call us on Monday. We called them around noon on Monday after not receiving a call back. We were told a service manager would call us back. Never happened. On Tuesday we called back again and spoke to Jim who said the car didn't have an appointment for 3 more weeks. We explained to Jim the car had broken down and needed to be repaired and the appointment was for an oil change we had previously scheduled. Jim was adamant that an appointment was required for any service to be done. He advised he would have Marquis, a service manager, call us back but he probably wouldn't be able to move up the appointment. After 3-4 hours we called back again because we had not heard from Marquis. This time we were directed to the voicemail for the Toyota dealership. We called back and spoke to Jim again who maintained the car did not have an appointment for 3 weeks. After getting no where with Jim we requested to speak to his boss, Ebony. Instead we were transferred to the elusive Marquis who said they probably couldn't even look at the car until the oil change appointment 3 weeks in the future. But if someone else canceled he might be able to have someone look at it in one to two weeks. When we pointed out the oil change guy wasn't going to be diagnosing and repairing the car, Marquis said he would shift a qualified mechanic to that bay but he couldn't promise to get us in any sooner. Marquis advised we really should schedule an appointment before having the car towed to the dealership. He advised the next available appointment was 4 weeks away. When we explained that was not a customer friendly way to run a car service center, Marquis said he didn't like where this conversation was going. We told Marquis we would like to speak to his boss Rick he responded that he would leave him a message and hung up on us. The moral of the story is if you're going to break down, make sure you anticipate it about 4 weeks in advance.

I cannot believe this place is still open?!?! They ripped me off. Ended up having to trade the car…read morefor a window air conditioner unit after they worked on it

Roberts is great. This is a family owned dealership. You get wonderful service here and Brian will…read morehelp you find the best deal for what you want. The service department specializes in Mercedes and BMW and they have been where I take my cars to be taken care of for the last 15 years

I brought in my Subaru in January when my lease was up. It was a very quick and painless process. I…read moregot a check for $2,000. Much better than trading it in for something else. That check was for a down payment on a new car. I wish I remembered the guy's name who helped me. He was very nice and helpful. I recommend these guys.

I was in a wreck and they found me a replacement car just like the one that was totally in just a…read morecouple of days.Shout out to Adam Rose.

Oh the joke this dealership is... Came in normally one day…read moreafter my car got totaled out, so I decided to go to green Nissan made them aware I was a college student and they said okay, I told them the credit part would be hard, so I said I got 5k down then finance manager came and said your with CEFCU and I said thank you and shook his hand. So from Starting off from we will get you approved to me getting approved, then asked for money down... got the money down, signed for a car that Green Nissan sold the next day, I worked with Jason which is an absolute joke and Peyton which is a bigger joke... the disrespect that they will bring apon you it just makes u want to leave. BBB is notified hope Green Nissan steps it up.

Went in today (10/26/2024) which happens to be my birthday! To check out the Nissan Kicks SR! Alex…read moreTofoya has been nothing but helpful! The process was amazing! He answered all my questions! The test drive was amazing and my trade in was a seamless transaction. And a very satisfied customer!

Not friendly at all after pointing out that their numbers out the door was nothing but inaccurate…read more They throw on a lot of ad onto make up their money plus their discount forget it. It's a joke. All I gotta say be careful when conducting business good luck.

Thank you for getting my recall done on my car! A loner car wasn't available at the time of…read moreservice. I did use your shuttle service when my car was done and it was top notch. I enjoy riding in the new chevy traverse shuttle car. Keep up the good work!

Consistency and customer service are not the mission of this dealership. My suggestion would be…read morethat you record your phone calls and ask for everything in writing when going here or you will be taken advantage of.

Gave me a great car. Quick and easy. In and out. Best believe I will be back for my next one!read more