We were very happy with VSI's services. When we called them we got an appointment for just a few…read moredays later. They installed radon mitigation equipment with no muss, no fuss, at a reasonable price. They installed the outdoor pipe in the location we wanted, whereas another company told us we had to put it in the front of the house which would have been an eyesore. They cleaned up very well when the job was done. We would recommend them to anyone.

The VSI Team is knowledgeable and does excellent work. We were extremely pleased with their…read moreprofessionalism and flexibility in scheduling.

Anyone that has a semi-finished or finished basement needs to get their home tested for radon even…read moreafter the initial inspection when buying a home. Get the Airthings radon detector and it'll give you short and long term readings. Radon levels change depending on the season and time. Once I realized the levels in my home were rising, I called Professional Radon Systems for a consult. The owner, Eric, came out to my home to determine where the radon mitigation system could go and showed me how and where the pipes would be routed. He sent me a quote later that day by email and I scheduled installation a couple weeks later. The install took less than a couple hours, and the crew that came were very courteous. They ran floor coverings down to my basement so they wouldn't track in or out any debris and they cleaned up after themselves. They showed me what to keep an eye on to make sure the fan was working and provided some documents. This whole experience was very nice. I'm grateful to have a liveable basement now. Thanks Pro Radon Systems!

This company installed a radon mitigation for us prior to selling a loved ones home. They were…read moreefficient in their work and we are very pleased with the outcome!

The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.

After another recommended contractor never bothered calling me back, I requested an online quote…read morefro DuPage Radon Contractors. An excellent exerience from start to finish. Tim the designed called me back the next day and scheduled an appointment to come and assess the housse. Our radon level had been testing between 6 and 8. Tom did a thorough assessment inside and out and created a proposal including a sketch of the installation, including the EXACT cost, which was just under $2000 - very reasonable. I was impressed that they use a large diameter downspout (matching our existing downspout color) extending to the roof line instead of PVC pipe. They also install a housing over the outside fan unit which looks great. They also seal the sump pump with a new lid and seal all the cracks around the perimiter of the basement. The technician Jorge came out two weeks later and performed the entire install. He was amazing! He explained everything, and left it all very clean. Very professional and courteous. I retested the radon level a couple of days later and it tested at .27!!!!!I HIGHLY recommend Dupage Radon Contractors. You will not be disappointed.

We had an excellent experience with Midwest Radon. The pricing was fair, and better than what we…read moregot from other companies. Carlton and Angel did a great job working with the existing conditions in our basement to give us the best possible situation moving forward. The radon levels in our basement have dropped to almost nothing, so the system is working great. The system was installed in the time promised, and we've had no issues since! Great value and experience!

Mike came out and gave a through description of the work…read more Aydin and Dave did an equally amazing job, explaining what they were doing and kept us up to date. We went from 16 Pci to 0.9, which is half of what the EPA considers safe. And our basement smells much musty.

Don't use this service!…read more We were told that the service guy would wear a face mask while in our house Servicing our radon equipment and sump pump that was installed by accurate radon a few years back. We informed the owner, Rich Whiisler, mitigation professional, That I am a high-risk due to my health situation for COVID-19, and inquired if we could put the service off till later due to this fact. Rich said that could be for two years, and they had all the safety measures in place and the service guy would wear a face mask while in the house to protect himself & us, and would only go into the basement areas that had the sump pump and the radon equipment. That is still walking through our entire basement downstairs, which is our carpeted and finished family room. We were told by Rich NOT to go in the basement while the service guy will be servicing the sump pump and radon equipment and to wait three days to wipe down the sump pump room and the radon equipment that may have been touched. Rich also stated the service guy would be using our bathroom to wash his hands with soap and water. I said I did not want the service guy to use our bathroom to wash his hands but to have him bring hand sanitizer instead. Rich stated it is better that he would use water and soap because it gets rid of the germs easier, but he would have him use hand sanitizer instead. What Rich did NOT share with us Is, that the service guy would be taking his face mask off while in the basement servicing the sump pump and the radon equipment. We have an open basement, with no door to close, which is actually our carpeted and finished family room. While we were upstairs, the service guy was servicing our sump pump area and radon equipment in our Open family room basement. We heard him coughing down in our finished family room basement. It was observed, that the service guy had his face mask pulled down under his chin. We called Rich and requested the check to be returned to us. Also, that he never mentioned to us that the service guy would be allowed to take his mask off once he was in the basement. That was never told to us. If Rich would have told us, that the service guy would be allowed to take his face mask off once he was in our finished family room basement, we would have never allowed this service in our home. This was a breach of trust and honesty and I would not recommend anyone using this service. It has put me at a risk even higher for the COVID-19.

Rich was polite and knowledgeable. The radon reduction was very effective, dropped from a 5 to a…read more.7. The aesthetics of the system were sufficient. The reason for 3 stars includes the price being higher than the average, even though he did run more piping, I thought the price was a little steep. Also the fan enclosure is mounted directly to the house siding which results in noticeable humming.

Radon Reacue is great to work with, very friendly and highly knowledgeable and they go out of there…read moreway to make sure the customer understands everything they did

The quality of work was great and that's the only reason they deserve one star. However, their…read moreAdministration Manager, lied at every chance she could and was completely unethical. A horrible experience!

I had a great experience!!! They timed the testing so as not to interfere with the installation of…read morethe system. System needed 2 days after install before testing could take place. They came out on a Saturday and picked up on a holiday so we would have the results in time for a closing. Very polite and was $25.00 cheaper than everyone else I had looked at. Highly recommend.

I had a fantastic experience! Purchasing a home for the first time in 20+ years, I was not familiar…read morewith the radon testing process. Sarah took care of everything which was such a relief during an already stressful process, and best of all, she helped deliver peace of mind - something that has no price tag! A terrific example of a successful, woman-owned business, too!

I had a crack in my basement wall that was letting in water every time it rained. I contacted Real…read moreSeal, and from start to finish, they were amazing to work with! The team was professional, explained the whole process clearly, and showed up right on time. They sealed the crack quickly and neatly. If you need any foundation or waterproofing work, I'd definitely recommend Real Seal.

I regret having to post this because Real Seal has done good work in the past, but unfortunately…read morethis experience was different. I called them about water intrusion into our ground level bedroom. They diagnosed the water issue as two foundation cracks and charged $1,700 for the repair plus a $250 overtime fee. The work was completed and done satisfactorily, but the actual source turned out to be a leaking water heater not the cracks. Yes, the repairs could be considered necessary in the long run, but there was no need to expedite this repair. Their recommendation was an educated guess rather than a proper diagnostic process to ensure the two cracks were the actual source of water intrusion. I was trusting their professional service to provide an accurate diagnostic. When I requested a refund of the overtime fee only (given the cracks were not actively leaking) and a goodwill discount (given the damages I incurred due to time wasted, since this was not actually the problem), they offered to remove a $100 late payment fee I didn't even know existed and a $50 goodwill discount. The offer is something, but it fell short, especially because the director was curt and seemed more interested in closing out the conversation than actually resolving a legitimate complaint. Get a second opinion before agreeing to any foundation work. EDITED IN RESPONSE TO COMPANY DOUBLING DOWN... I appreciate the response but I would like to expand on a few of the comments made. While Saturday was accommodating, it was only necessary due to the incorrect diagnosis. Your team tried to schedule me a week and a half out. I asked if they could do better. Your team then offered Saturday. It wasn't for my convenience, it was a necessity as a result of your diagnosis. My walls were supposedly actively leaking water, of course I wanted this done as soon as possible. If this was correctly diagnosed, I could've had the cracks repaired anytime. Additionally, you specifically told me on the phone, this $250 fee was directly for a technician's overtime, which in your words, "is why you cannot refund it." Not a standard Saturday service fee, as you've now stated publicly. In regards to the $100 late payment fee, while it may be outlined in the contract, a courtesy reminder would have been appropriate given I was not onsite for the repair and never received a final invoice on the day of service. How was I expected to pay within the terms without ever receiving a bill? Your response also confirms my original review. Your diagnosis was based on another company's assessment rather than your own independent verification. A proper diagnostic process would have verified that water was NOT actually entering through the cracks. Yes, the cracks were there, but no, they were not actively leaking. Hence my request to remove the "service fee." I hired you to stop the water intrusion, not simply repair my foundation. The water heater was the actual source.

Travis, was very knowledgeable, friendly, polite, and welcoming. I was very impressed with his…read moreprofessionalism and how he was able to answer any questions I had, and his understanding of the regulations. I think it's important when someone exceeds expectations to let them know, so I wanted you to know that I think Travis is a great addition to your team. Thank you so much for servicing our house! It was a very quick, smooth, and easy process.

Superb customer service! I haven't been this blown away in awhile…read more Radon mitigation is an area where I don't have a lot of experience and I had gotten some misinformation from a plumber. I was concerned about the sump pump and confused about what to do. I reached out Radon Xpress because they had installed the system within the last 3 months and they were extremely responsive (both by phone and text). Scott came out as soon as he could to see what was going on. He went above and beyond to ensure I understood not only the radon system but also my sump pump. He walked me through all the pieces, what they do, and how to ensure they are working properly. Now, I can sleep peacefully knowing everything is in working order. I know what to look for and how to fix basic issues. I highly recommend working with Scott and the team at Radon Xpress!

Our inspector Rob Colecchi explained the visual findings on our new home inspection as needed and…read morewas professional and efficient, timely with sanding us results, and courteous during the inspection.

Great experience and top notch professional expertise…read more I have some past experience in property claims and understand what it takes to truly assess a house. Will from BrickKicker truly knew his stuff. Well past surface level knowledge and had a deep understanding of homes, old builds etc. Heard our concerns and dove deep in those areas. The scheduling, communication and subsequent report out was all high quality. Would recommend, they do service a broad area including Chicago.