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Naperville, IL

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Radon Xpress

4.4 (7 reviews)
Open • 9:00 am - 5:00 pm

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4 years ago

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7 years ago

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6 years ago

Bought an air conditioner from them, very kind and friendly I give it a thumbs up!! They also have refrigerators, stoves etc check them out

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5 years ago

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White Glove Building Inspections

White Glove Building Inspections

(57 reviews)

My realtor recommended White Glove for a home inspection, and I couldn't be happier with the…read moreexperience. From the start, the client care coordinators were super helpful and courteous; I called back several times with extra questions, and they never made me feel like a bother. The company also has excellent communication, including sending helpful text reminders leading up to the appointment. Mitchel arrived early and had already begun examining the exterior of the home before I arrived. He was exceptionally professional and thorough, which gave me total peace of mind for a home built in the 1940s. At the same time, Mitchel was very personable and told me the truth about what he found, providing a level of honesty that is hard to find. He basically saved me from making a major mistake. I am so very appreciative. I especially appreciated White Glove's flexibility regarding add-on services. I had initially paid for radon testing and a sewer scope, but since the general inspection revealed significant issues, I decided not to move forward with them. Even though I'd paid in advance, one of the client care coordinators contacted me that same day to proactively process a refund for those services. I highly recommend Mitchel and the White Glove team for a smooth process and a reliable inspection!

I paid for a professional home inspection, and they somehow missed a foot-long gash in my roof…read more When I reached out to request a full or partial refund as a way to make things right, I was told that my home is under warranty and that the builder should fix it. However, this is a brand-new home, so nearly every issue identified during an inspection would fall under the builder's warranty. The entire purpose of hiring an independent home inspector was to catch these problems before they caused further damage. Unfortunately, because this significant issue was overlooked, we are now dealing with damage to our home, including drywall that needs to be replaced and repairs to our roof

Dunwell Home Inspections - The FLIR gun...awesome.

Dunwell Home Inspections

(12 reviews)

We thoroughly recommend Dunwell! We were fortunate enough to have Mike inspect a home we were…read morepreparing to purchase in January of 2015. He did an AMAZING job, and was very thorough to the last detail. We received the full inspection report (35+ pages) via email within the next 24 hours and were able to take his findings to the bargaining table when ready to negotiate with the seller. There were quite a few things that needed to be fixed and updated to be in line with the city code, and Mike did a great job explaining what those issues were and how they should be corrected. These guys are total professionals and had the proper equipment to check for moisture damage, gas leaks, etc. and were able to help us make sure our new place was safe and ready to go. Mike was also available for a follow-up inspection to ensure the seller followed through with items he promised to fix. Thank goodness for Mike and Dunwell! Don't even think twice, hire the right team right away and make sure your home is ready to go. We would give them 10 stars if possible!

NEGLIGENCE. That is the word the newspaper advice lawyer used when I wrote to him about our…read moresituation. We hired Joel based on a recommendation from our realtor. That may have been our first mistake. However, we have worked with our realtor for years and trusted him. I called Joel on a Saturday. He was friendly & sounded confident, letting me know that he had been in the home building field for decades, but was now an inspector with a standalone business, so there would be no suspicious crossover. He told me about his infrared camera that could detect moisture behind walls and in ceilings. My realtor had already praised this, so we were familiar and of course, it sounded good to us. Joel promised he'd email me more information about his services and he did, right away. We agreed upon a time for the home inspection. His fee was $500-no small amount for my husband and me. When we arrived the day of the inspection, Joel was sitting in his truck. He was again very friendly & talkative. He let us know that he had arrived about an hour early, and used his time to visually inspect and take photos of the outside of the house. We went inside and he talked with us about what seemed like every inch of the house. Many times he assured us that his report would seem 'scary' to a layman, but he would let us know what was crucial and what was a technical detail. We really felt like he did a thorough job. He did mention that his son had been playing with the infrared camera recently, but he brushed it off like everything was fine. He noted a couple leaky sinks, some outlets that needed to be brought up to code. We walked away from the inspection feeling good about the 50-some-year-old house we were buying. A few days later, we received the official report via email. It was detailed, included photos, & was color-coded based on the urgency of each issue. Our lawyer used that to negotiate repairs, which the seller agreed to. We received a receipt detailing the work that was done prior to closing. Fast forward to move-in. My husband painted the living room. When he pulled away the painter's tape from the ceiling, we found black mold. I ran the dishwasher; it leaked all over the floor. How could that be? Joel had run the dishwasher the day of inspection, but not the full cycle. Then my husband and I took our first showers in the master bathroom. Later we noticed the ceiling under the bathroom seem to be sagging and stained. Funny, we hadn't noticed that before. The next day, my husband took a shower. When he came downstairs, he looked up. The ceiling seemed worse. He touched the ceiling, and water dripped from it. We were horrified. Besides that, other areas of the house had discrepancies. We turned on the fan in the second full bath - it didn't work. I checked the inspection report - the fan was noted as working. The downstairs bathroom was noted as having a fan - it doesn't. The doorbell didn't work. None of the outlets in the living room corresponded to the light switches. And so on. When we got a plumber in to take a look at the leaky ceiling, he showed us how the ceiling had been patched - badly. When he cut into it, the pipe from the shower was corroded and had been taped over with clear packing tape. The plumber and the mold mitigator we hired both said an inspector should have noticed the badly patched ceiling, if anything. Plus, the whole house was damp - so much for the infrared camera! During the plumber's numerous visits to repair the shower leak (which was leaking from 2 places), we found we had leaks elsewhere-on every floor, including the basement. We had the plumber take a look at the rest of the house. He showed us corroded pipes underneath the sinks that Joel had not noted. He did note one, and that had been repaired by the sellers. Why not any of the others? We found inconsistencies in the inspection at every turn. This all ended up costing us thousands of dollars. There are still many more repairs that need to be done. ***This is the thing: We paid Dunwell Home Inspections to do their best, and we don't believe we got it. Some of these things should have been caught. Some others were flat out wrong on the inspection report. Here's the kicker: Joel was employed by us to do a job. When we confronted him about about the issues via an informal email, he brushed us off with an 'I don't know how that could've happened!'-type response. When we sent him a formal letter of complaint, asking for our money back, he never responded. When we emailed him again calling out his unprofessionalism in not responding, he still didn't respond. That is absolutely unforgivable business practice, in my opinion. And if you read that other poor Yelp review, you'll see we're not the only ones this happened to. I hope you learn from our situation. Do your research. Ask your friends who they trust. Read reviews. Save yourself some-or a lot-of trouble. That way you won't be sitting around your house, wondering what else is wrong with it.

Radon Xpress - home_inspectors - Updated November 2026

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