The work was sloppy. For example, the electrical conduit used to run power to the radon fan was not…read morestraight or plumb and the electrical box was tilted. The covers on the sump pits were literally kicked in half (as opposed to cut straight) and then installed around the sump pits with concrete screws and clear caulk haphazardly applied. Also, the receptionist was extremely rude and impersonable every time I called.

Anyone that has a semi-finished or finished basement needs to get their home tested for radon even…read moreafter the initial inspection when buying a home. Get the Airthings radon detector and it'll give you short and long term readings. Radon levels change depending on the season and time. Once I realized the levels in my home were rising, I called Professional Radon Systems for a consult. The owner, Eric, came out to my home to determine where the radon mitigation system could go and showed me how and where the pipes would be routed. He sent me a quote later that day by email and I scheduled installation a couple weeks later. The install took less than a couple hours, and the crew that came were very courteous. They ran floor coverings down to my basement so they wouldn't track in or out any debris and they cleaned up after themselves. They showed me what to keep an eye on to make sure the fan was working and provided some documents. This whole experience was very nice. I'm grateful to have a liveable basement now. Thanks Pro Radon Systems!

The first contact; Mike came out to and explained what would happen, answered all our questions…read moreand when they could do the work. On work day, Matt and Mike were exactly on time, very courteous and explained each step and the why behind the action. They installed our system on a very hot day AND completed the job early! Also placed the system so there was still room for the work bench built by my father in law (very large and heavy) in the 50's. My husband will be very happy to hear that. Overall, what is not a fun experience (radon mitigation) turned out to be a easy and painless experience.

Just had our Radon Mitigation System installed and the Guardian tech's were AWESOM! The…read moreinstallation was completed in a very efficient manner and met high quality standards. The technicians were very informative and shared all key information and operational details. any disruption was maintained at a minimum and cleanup was excellent. My wife and I are very pleased with the entire job and would recommend Guardian to any/all new clients. Very Happy Customers T&T

Steve did a great job installing a full radon mitigation system -- he explained the setup, warranty…read moreand parts. They were easy to communicate with and were a good value. Would highly recommend for anyone needing Radon mitigation

The motor in my radon fan was failing and needed replacement. It is less than 3 months outside the…read more5 year warranty. I called DuPage Radon and the very nice woman who answered the phone made it sound like they might cover it, but when she talked to her boss, he said no. Their quote to replace the unit was $400 (they were originally paid approximately $1,200 five years ago) and the soonest they could do it was New Year's Eve. I was able to find the exact same model radon fan at Home Depot for $150 and it literally took me no more than 15 minutes to remove the old unit (and I've never done this before). I'll install the new one when it arrives in the next few days. I don't know about you, but $500 an hour for labor seems excessive to me. Obviously I'm in the wrong profession. Meanwhile, I'm going to remove the DuPage Radon sticker from the cover just out of spite.

Update to review 11/26/24 from original 5 star review:…read more I had Trinity back out to my home on 11/26 to replace 4 outdoor wall light fixtures. On the phone, I was quoted that the work would be appx 275-300 dollars to complete. A quote was never emailed to me. On the day of the work, the lights were installed to satisfaction and I approached the technician about some quotes to troubleshoot an outdoor outlet that wasn't tripping as well as to take a look at quoting what it would cost to convert my garage from 15 to 20 AMP service. This took the technician appx. another 45 minutes to quote these issues (which he didn't have time to fix), yet when he brought in the final bill, I was charged a jaw dropping fee of $495. This is a significant departure from the $275-$300 that I was initially quoted, and does not reflect one additional hour of labor. (Even less than that, in reality- closer to 45 minutes.) The tech arrived at 12:00PM and completed all work at 2:38PM, timestamped on my Nest camera. The last 10-15 mins of the time he was at my house he was in his vehicle, presumably writing up an invoice. The bill also incurred a $45 service fee, which was never discussed with me over the phone. In addition, the fact that the technician would not have any ability or time to fix the outdoor outlet that was not grounding properly during my appointment was not discussed with me. I called Phil on the phone who was courteous, but unwilling to adjust the price. He stated that a $45 service fee was standard (and actually stated that I somehow had a 5 dollar discount on mine...) yet I am really struggling to figure out how this would have played a part in the initial quote of $275-300 for a job that was estimated to take approximately two hours of labor. He also stated that he could have charged me for additional screws and caulking supplies.... (This would have been a max of 15-20 dollars). Bottom line- I've had good experiences with Phil and Trinity in the past, and they seem to do good work. But charging me just under $500 to hang four outdoor lights and spend a bit of extra time calculating a plan/quote on how to address additional issues but not having time to address them has been extremely off putting and I can't help but feel taken. I did my best to have a courteous conversation with him over the phone, but again he was unwilling to budge. I've used Trinity in the past but I'm not sure I'll be consulting their services in the future or recommending them to coworkers unless we can address this. Original review: Extremely professional and prompt communication. Showed up on time and performed quality, clean work at a fair price. I will be using this company for all future electrical work.

Today was the second time I've used Trinity Electrical and again it's the second time I've had a…read moregreat experience. Josiah Solecki was the electrician that came out to do the work today. He was right on time for our appointment. Josiah confirmed with me what our needs/projects were, how I wanted them prioritized, and estimated what the cost including materials and labor for each project would be (very reasonable pricing by the way!) Josiah was efficient (in and out in 1 hour...and he installed 7 new hard wired smoke alarms), neat (not even so much as a wet boot print left behind), and very polite, personable and professional. I could not be more pleased with this company. Their pricing and the level of professionalism are wonderful. I will continue to use them each and every time I need electrical services. Thank you again Josiah! Another job very well done Trinity Electrical!

Updating this because Yelp had me in SF, CA....I am in Lockport, IL and have updated that in my…read moreprofile - but not being reflected here. I have been a business owner for 30+ years and work with a lot of vendors and companies and I am not an easy grader. These guys were 100% amazing. They check all the boxes. Great communication - Check. (how many places these days can you contact the owner 12 hours per day by phone or text) Walk through for estimate - Check. Easy scheduling - Check. Very reasonable pricing - Check. They came out today and performed an amazing install. Attention to detail, work efficiently, cleaned up - it was 100% well done. I cannot recommend American Radon Systems enough. Yes, they were just that good!!! Thank you Bill and Jose - well done!

Great service. Highly recommended. Took roughly 4 hours…read more Our readings ranged from 7 on the second floor to over 10 in the basement. A few days after mitigation, levels were under 0.6, even in the corner of the basement farthest from the radon system. Under 0.2 upstairs.

Superb customer service! I haven't been this blown away in awhile…read more Radon mitigation is an area where I don't have a lot of experience and I had gotten some misinformation from a plumber. I was concerned about the sump pump and confused about what to do. I reached out Radon Xpress because they had installed the system within the last 3 months and they were extremely responsive (both by phone and text). Scott came out as soon as he could to see what was going on. He went above and beyond to ensure I understood not only the radon system but also my sump pump. He walked me through all the pieces, what they do, and how to ensure they are working properly. Now, I can sleep peacefully knowing everything is in working order. I know what to look for and how to fix basic issues. I highly recommend working with Scott and the team at Radon Xpress!

Travis, was very knowledgeable, friendly, polite, and welcoming. I was very impressed with his…read moreprofessionalism and how he was able to answer any questions I had, and his understanding of the regulations. I think it's important when someone exceeds expectations to let them know, so I wanted you to know that I think Travis is a great addition to your team. Thank you so much for servicing our house! It was a very quick, smooth, and easy process.

We were very happy with VSI's services. When we called them we got an appointment for just a few…read moredays later. They installed radon mitigation equipment with no muss, no fuss, at a reasonable price. They installed the outdoor pipe in the location we wanted, whereas another company told us we had to put it in the front of the house which would have been an eyesore. They cleaned up very well when the job was done. We would recommend them to anyone.

The VSI Team is knowledgeable and does excellent work. We were extremely pleased with their…read moreprofessionalism and flexibility in scheduling.

Customer service is great. Communication and working with customers was on the top of their list…read more They had a variety of inspections available and a list of vendors that could help me get a few quotes. Highly recommended. I see that they are involved in the community, volunteering, and helping out. Great to see supporting other businesses

We had these guys come out a few weeks ago just because we were about to purchase a home and I was…read morechecking out the home inspectors near me. The positives I will say is that Russ was very responsive from the moment we inquired about him and set things up and communicating with him. He'll even show up on time unlike most people nowadays. Russ did his job fine but me and my wife on site felt like he was not checking out other things that we noticed that were worth noting, picturing or documented so I could have a way to possibly get the owner to fix it before I purchase. All in all, Russ is friendly , his prices are fair and you'll learn a great thing or two from him personally which are great but just be vigilant to find and point out your issues and ask questions to make sure it can be documented.

Find a better company. This guy is definitely " accurate testing challenged". Plus, be aware that…read morehe also bills himself as a home inspector as well. Nothing wrong with that but be careful for the upsell! On a side note, be aware that it is illegal in Illinois for a radon inspection company that performed the test on your home, to perform any mitigation work on the same property. Disclaimer.....I am in no way suggesting Reliable is practicing any illegal activity nor do i have any evidence. I am merely stating to be careful who you use to test your home! Further, This review was written in Oct 2012. For some reason, it was in a draft mode. So, it just actually posted this date!

Reliable Radon assisted us with two home inspections. They took the time to explain the whole…read moreprocess. I trust Reliable completely -- easy to work with and very honest!