I was amazed by their service. They showed up on time and got right to work. We came back to a…read moresparkling home. They organized things I didn't expect them to and made the apartment look new again. Highly recommend!

I've had a regular cleaner through them for a while now but today they sent someone different. In…read moremy profile, it's marked GREEN CLEANING and CATS. This means no bleach should be used as that's TOXIC to cats. Today, the substitute through GetClean - her name is Natalia - decided to skip reading my preferences and used bleach to clean my bathroom. Thankfully, I take my cats to a neighbors house while cleaning is happening so I was able to catch this when we returned before the cats got in the bathroom. I am now cleaning my bathroom AGAIN and airing out the house. In addition to having cats, I have breathing issues - hence the reason I ALWAYS have requested GREEN CLEANING. Will not be rebooking. It's totally unacceptable to ignore these preferences and put people and animals at risk. Find another company to book through.

Requested service from Yelp projects and Joanna responded, gave dates available and got us on the…read moreschedule. Yesterday was the cleaning and she did an AMAZING job!!! 100% worth it and she is reasonably priced. Meticulously cleaned the condo and the baseboards!! She asked a lot of questions when she arrived to get expectations which was very much appreciated. Will have her as our regular house cleaner!

Joanna was very professional and did a great job cleaning our condo. The cleaning was detailed and…read moreprecise. We have two large dogs that shed, and Joanna was able to get all of the pet hair off the floor, baseboards, furniture, and flat surfaces.

We've been clean freaks customers for years and have always been happy with the service we've…read moregotten from them. Martha always does a great job cleaning our home. She's learned the rhythm of our family and fits in seamlessly with us working from home and our in-home childcare.

Everything was great! They only sent one person but they did all the work to our satisfaction. It…read morewas reasonably priced and completed within a decent time frame.

Everyone I interacted with was genuinely so friendly, and did such an amazing job. I wish I took…read morebefore photos, because everything looks brand new! I asked for a super deep clean of my whole apartment with an emphasis on the bathroom, dusting, and cleaning the oven/fridge. I feel like I just moved in again! It's so clean in here and it was affordable too! I'm so happy to live in my apartment again. :') thank you!

Just be aware when booking after getting a quote and scheduling a time they will ask for a…read morenon-refundable deposit on a form from some payment processor you've never heard of. Had a straightforward job for a move-out clean that needed to be done. I'm less than a week out and now trying to find someone else to do it while I'm back home. I've never had cleaners ask for a deposit before. Was hoping to leave a glowing review with before and after photos to help grow their Yelp like I do with other vendors but now am stuck finding another cleaner. Can't speak to the quality of their work but if you're worried about paying money up front when many vendors are late or no-show not a company for you. I'm always happy to pay when people show up. Screenshot posted (since they can't) nothing is mentioned about a deposit being needed to book when they responded to my request 10/30. Also when I looked at the deposit request today it was non-refundable. Those exclusions mentioned are not referenced anywhere.

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

Victor showed up right on time and was super friendly and easy to work with! We communicated what…read morewe needed and what he was able to take care of. He was also very pleasant to chat with. He left the place absolutely spotless-- I'd never seen those floors so clean!! We are extremely satisfied with his service and are deeply grateful to have had him. The value of what we paid is simply unbeatable for the quality we received. Thank you, thank you, thank you Victor!!

Alma and Leticia did a great job. They were efficient and left my apartment clean and scented. They…read morewere running late but they called me and let me know. They also asked me to inspect the work before they left. So happy that larger cleaning is completed.

I've been using Lovely Maid's services for 4 or 5 months and I've been really impressed! My…read moreapartment is sparkling afterwards! The pricing is fair and reasonable, and this is a high integrity, trustworthy business. I hadn't found the right fit in a cleaner after years of looking, but this is the perfect fit for me and my apartment. Bertha the owner is lovely, communicative, and I trust her completely. She has amazing attention to detail. Highly recommend!

From the owner: I'm very flexible with my hours and give a great price, always on time and most important I'm…read morereliable

Tanya came to help with a move out clean with two days notice. She was amazing and my place was so…read moreclean I had to face facts about how gd dirty I am normally. She was in the kitchen for a very long time because...I had no idea how dirty it was. The counters feel totally different, the chrome all over the apartment could meet royalty with pride. She was fast and did things to my bathtub I didn't think were humanly possible. What a pro. She was late so I almost had a heart attack, but what she did in 3.5 hours fully blew my mind. Thank you Gia!

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

Messaged Chicago Clean Home via Yelp and they were very prompt to reply. My roommate and I were…read morehoping to get somebody in before next week because we both have trips coming up. They were able to fit us in for a deep clean yesterday. Mary and her partner were great. We hardly noticed they were here and our place is spotless now. They cleaned our oven too which was huge. Definitely a great value and would hire them again without question!

The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My…read moreonly issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on.