Came here to put my dissertation in a lamented booklet, and the service was seriously great and…read morefast! Cecilia helped us out and was so amicable with a very good personality!! She did a phenomenal job and the prices here are reasonable especially if you print out the pages beforehand!! It was pretty crowded for a Tuesday but went smoothly!! I recommend here for your printing needs. Very professional, reasonable, and good quality. They have all the supplies you need here and fully stocked.

Was physically assaulted by Assistant Manager Al this morning. Their self serve copying email…read morewasn't working. The woman working the register was very nice and tried to help with no traction. So I logged in with my google drive, which also didn't work. When employee Evelyn walked by, I asked her to help to clear the cache of my personal information, and she told me it was, except it wasn't because my credit card was still active. When I told her I needed the machine powered off to clear the cache of my personal information, she walked away and said "go ahead". I told her I could not find the power button, but Evelyn did not help. So I saw the plugs of the copy machines and started pulling them out, when I was body checked by Assistant Manager Al. I have a heart condition. Check your in-store surveilance tapes for that behavior and lack of assistance. Those two employees need retraining. And let's talk about legal action.

I have two herniated discs in my neck, so finding the right pillow is extremely important. After…read moretrying multiple pillows from Amazon that only caused more pain, I went to Relax the Back after a neighbor highly recommended them and told me about their loaner pillow program. Being able to try a pillow for 10 days before purchasing is such a smart idea. On my first visit, they asked detailed questions about what I was looking for and what type of bed I sleep on--and they actually had my bed in the showroom, which made a huge difference. I was able to see how my body settled into the mattress with each pillow. I tried 4-5 pillows and went home with a loaner that same day. I've been back a few times to switch pillows, even taking a short break and returning again as my symptoms changed. Throughout the entire process, Tom has been incredible--compassionate, patient, and genuinely focused on helping me find the right solution. It never felt rushed or sales driven. I haven't found the perfect pillow yet due to significant inflammation in my neck, but I'll absolutely be back once my symptoms calm down. If you're looking for a quality pillow and expert guidance--especially if you deal with neck pain--I highly recommend Relax the Back Charleston.

Big shout out to Relax The Back in Pasadena. I am extremely grateful for their help. I recently had…read moremy chair serviced and accidentally sat on one of the arms, which caused the hinge to warp. One quick phone call to Aaron at the Pasadena store and the issue was handled right away. Aaron mentioned that he had an extra arm hinge available and offered it to me at no charge. That kind of generosity is rare and truly appreciated, especially so close to the holidays. I am thankful for Aaron and the entire team at Relax The Back Pasadena. They consistently deliver excellent service. I highly recommend this specific location for anyone looking for genuine, old school customer service done the right way.

Possibly 1 star. Anderson Tech came to our office to fix a…read morelaser printer that was creating black streaks along the side of our statements due to the drum. The tech worked for about 30 minutes and said that he fixed it. This service call fee was $165.00; a reasonable fee. The black streaks continued and got progressively worse over the next month. We called Anderson again and the same tech came out and did the same thing. It is still not properly fixed and they charged another $165.00. The first charge I understand; however, when the repair does not work, I don't think we should be charged in full again. Anderson refused to modify the charge.

I brought an HP laser printer for repairs and they did a fantastic job!read more

Nothing terribly impressive about the bookstore, considering the school itself has a pretty…read moreimpressive reputation. It is a cute little place to get all your Caltech gear though and has a small space for reading as well.

You can't these days visit the bookstore - but I can hardly wait for them to open again. I always…read moreloved going there!

Was charged $75 for 50 lamination sleeves. When I left a 3-star review mentioning it was a nice…read morealternative to big chains but was disappointed with the price, owner replied with an insult, saying my review is irrelevant and "normal people make the right decision", which in this case would be "give someone else your business". You now get a 1-star for being a scamming business, having terrible customer service, and mispelling "STATIONARY!". Do as the owner told me, and go somewhere else.

This Notary definitely knows what he's doing. Very courteous knowledgeable, reasonable price…read moreprices. They have fax, scan , copy & printing service. Email service very convenient.

Months ago, my 20 years old Brother typewriter stopped working. I located this authorized service…read moredealer in Pasadena, CA from Brother's website. The owner offered me free estimate and $45.00 per hour for labor. It sounded a good deal. I made an appointment with the owner. When I got there, owner sit at his desk saying rudely "I do not have time to check your typewriter. If you like, you can leave it here." I asked him when I could come to pick it up. He said he did not know. Then he asked me what it was wrong. I told him I did not know and maybe it was too dirty. He said: " if you know what is wrong, why don't you fix it yourself." A week later, I called him I would go to his office to pick up my typewriter if he did not want to fix it. He agreed with me. When I got there at 10:00am, the office was closed. I tried to call his office phone number, he took my call from home and said he already fixed it and wanted me to pick up at his office at 4-5 pm. I said I had to get it by 3:00pm. He said OK. I was back by 3:00pm and tried the typewriter. It worked fine. I paid him $45. Several days later, I wanted to use my typewriter. When I turned it on, the problem came back. It was not working. I called his office. A lady took my call. I told her that the problem was not completely fixed. She said that it was not their problem because the owner already fixed it. Anyway, the whole experience there is a nightmare. First of all, the owner behaves himself terribly and rudely. Secondly, the office is always closed. If it is open, there is only the lady there, who does not fix anything. Above all, the owner could not fix the problem completely. I have spent so much time to wait and paid for something he did not fix.

From the owner: Business Equipment Service Technicians offers lease, rental, and repair services for most brands of…read moremultifunction copiers. -We offer new and re-manufactured copiers with low pricing, free supplies and service. -Free delivery and network installation with free on-site service and yearly contracts for leases and rentals. -We also offer per-call repairs on site with a flat rate of $75 + parts

Alan Desk deals in business interiors, with a focus on office furniture. Friends and I walked in to…read morekill some time. A friendly salesperson and a dog (unsure if it was his?) greeted us. Since we were just browsing, he led us into their showroom, shared a few highlights about Alan Desk, and told us if we had any questions or needed help, just to ask. Their showroom is huge, chock full of chairs and desks. Many are of conservative design, but an equally large amount were modern, and quite attractive. Prices varied widely, so there's bound to be something you can afford if you're on a budget. If I was in the market for office furniture - and they do have home office offerings - I'd return in a heartbeat. Check out Alan Desk for yourself!

I went to Alan Desk looking for a new desk for my home office in my new home, and I left with a…read morebeautiful desk, a monitor arm system, etc. The quality of product they have is excellent. I dealt with Vladimir and I can only say great things about him. He's very easy to reach, and he's very prompt with his email replies. Most importantly, he's reliable. Everything that he told me he would do, he did. I would recommend Alan Desk to anyone because they have great products, great service, and great prices. You can't go wrong. Thanks Vladimir and Jim!