We love this place! It's a fun quick getaway locally! Thought the prices have sky rocketed. It's still a good quick fix, they need to remember they aren't Disney though. Only bad thing is now you have to pay for parking and the Starbucks staff! Rude ans slow read more

My kids (9 and 6) had a great time, BUT.... Great Wolf Lodge in Grapevine is a complete dump and ridiculously overpriced for the entertainment. Our room (8034) had a stained toilet but not even a box of tissues for a room that cost $575 for ONE night. Great Wolf Lodge could use the money we spent for one night in Room 8034 to replace multiple toilets like the one in our room. Instead, they just leave a disgusting, stained toilet for years on end. The beds are small and uncomfortable, and there is a lack of blankets for the kids. The waterpark is fun for what it is -- a smaller indoor water park, but the food and amenities at Great Wolf Lodge are terrible. The food prices are extremely expensive for essentially very low-quality food. We found the best part of the weekend to be the two restaurants we found near Great Wolf Lodge -- Sauce'd Pizza and Weinberger's Deli. The company policy of Great Wolf Lodge seems to be to charge their customers for absolutely everything, and it never ends. Despite paying $575 to stay one night, we were also required to pay an additional $15 parking fee per day despite the fact that the parking lot is neither secure nor monitored. The add-ons for kids never ends, and I would not recommend this experience for most families. read more

Great Wolf Lodge - Resorts Near Me - Grapevine, Texas

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This is our 1st ever visit to a greatwolf. We stayed 3 days. We have a 15 and 10 year old. Room didn't have a do not disturb sign but I called wasn't a big deal. Was clean but beds are not comfortable. Pillows great. Room cleaned. It's 100 plus degrees here in the summer. I want my ac to be cold as it can get. 60 doesn't work for us. The shower has no water pressure because so many people in hotel I guess. You should be able to make reservations to restaurants here on app or over the phone not at restaurants. So before you do anything make a plan to eat somewhere and make a reservation. Food is great we did pizza & buffet and breakfast its just more than 39.98 an adult and child is 19.98 Check in takes a while like over 15mins in line. There weren't available luggage carts for check in. Put a credit card on your wrist band it's way easier. Waterpark inside is great for all ages. Waterpark outside is more for toddlers. Towels at park are good until 9pm you have to return then after use. Bring a bag for Waterpark to leave in seat while at Waterpark. They do have lifeguards watching everyone. They also have floats for rides and lazyriver. They have a lot for kids to do but you must pay for alot. Nothing is free unless you do like the list events like yoga and camp when u walk in. Omg parking is horrible! Valet is over 35 a day Parking in a assigned parking is over 25 a day and parking was full alot so i don't recommend leveaing at all. We made that mistake only once. They do have more parking but it's a walk. Ordered the birthday package and was told different times for when it will come. Was told 8am then 2 to 6pm. I called at 630 to find out what happened and was told it coming now. By 915pm I call the front because it never came. Now I'm getting a credit for it. read more

TLDR - We all know you're coming bc of your kids, and they will have a great time. Your sanity, wallet, immune system, and your faith in the future of humanity, will have the worst time of your life. I'm just going to dump all of my feelings in bullet form below. We stayed for one night, got there at noon and stayed until about noon next day. The good - the slides are all pretty fun, even for an adult. Your kids will have the time of their life. The bad - Parking isn't free. If you want valet it's $38 and understaffed. They need about 10 more elevators. The elevators are beyond slow and incredibly overcrowded. We ended up taking the stairs to floor 7 more than I used the elevator just because of the waits. The staff - there are some great friendly people here. But first every one of those you meet, you meet 3 others that act flat out miserable to even be there. For instance, I bought a scoop of ice cream for my son last night, and right when I was about to pay my daughter came running up and asked for one. They were not busy. But you would have thought I asked for some crazy order last minute the way to girl scoffed and looked at me. Further, the entire place is undertrained and understaffed. I went to the front desk this morning at 8:30am. There was one, yes one, person working the front desk. I sat in a line of 10 people all getting more frustrated by the minute just so I could ask a checkout billing question. The lifeguards were all great, but they needed help too, there just werent enough of them. The food - extremely overpriced, fried frozen glop. The drinks - alcohol costs more here than a cowboys game. $25 for a margarita and a beer, insane. Cleanliness - they do a great job keeping the main visible areas clean, but this place hasn't had a real deep clean probably in 20 years. Dirt and dust all over and a mildewy smell. I felt bad for the cleaning people though. The guests here are so inconsiderate and don't pick up for themselves. Once I got in the elevator and there was bbq sauce rubbed all over the floor. Another time walking back some dad had has baby who was just pooping wildly all over the carpet. I get you have an emergency and a kid who needs help, but this guy couldn't have been bothered to at least say thank you to the poor women cleaning up shit. Water park - slides are fun, lines are too long unless you come really early or stay late, lazy river and wave pool have more people than water in it - probably just a cesspool of urine and feces. Also, with it being 100 degrees outside, even inside felt like a heat locker. And finally, the other guests. If you want to be surrounded by some of the grossest, inconsiderate, and disrespectful people you have ever seen, you should come here immediately. This place is a breeding ground for some of the worst of humanity I have ever witnessed. People cutting in line, pushing through crowds without saying sorry, leaving their trash for others, not putting swim diapers on their babies, cussing, vaping, drinking/drunk. This place puts six flags to shame. The only reason we came here was bc my son asked for his birthday. I will be praying every night until next birthday that he will just ask for a video game! read more

Welp. Finally caved and took the family to the famous Great Wolf Lodge. There are many things to say about this place but I'll try to keep it so simple. Pros: If you get a hotel room for one night, you can use the water park for TWO days. But, the first day check-in is at 4 pm and you can't use the water park until 1 pm. You can however, use it all day the following day, even after you check out at 11 am. There are also several restaurants on the property but they seemed aa bit pricey. We did sign up for the breakfast buffet with the Wolf club which was okay. Great selection but everything was subpar. You can order from Ubereats/DoorDash and have them deliver food to your room which is what we will DEFINITELY do next time. So many great selections in the Grapevine area! The water park itself was great for the space it was in!! The slides were amazing and fun and loved the staff handling them. The adult hot tub area is fabulous and loved that it was away in its own little area. Wasn't fond of the lazy river, the water seemed too low. Cons: It's EXPENSIVE. We stayed on a Monday night and paid about $600 for 4 adults and 3 children (two toddlers). That included the breakfast buffet, the "suite", and the water passes. It's pretty insane considering it's triple the amount if you book on a weekend. The room itself was upgraded for free when I checked in, which I was like SCORE, but then we got to the room...two bedrooms, one with a king bed and own bathroom and then another room with two beds. And maybe I'm just spoiled but I assumed for a "suite" we would have a bigger space. Very cramped and awkward, definitely my least favorite part of the lodge. All in all, it was a nice trip but I'll probably stick to getting a day pass only and enjoy the water park only. read more

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We've been going here every year for about 3 years now. The reason we go is because my 7 and 3 year olds absolutely love it! They are practically fish out of water so the indoor water park is amazing to them. As a parent I was disappointed this time around but please note my kids had the time of their life! 1. Some of the water features did not work. As much money is pumped into this facility, you'd think they'd be on top of it, but a lot of things were broke or not working. 2. Story time was a little sad for me! They usually have this big book that the children could see and they'd turn the pages and the kids would be engaged. Now, they have someone just reading a small book! And it was so loud in there that you could barely understand what she was saying not to mention she wasn't all that animated as one should be telling a story to a bunch of kids. 3. A lot of the arcade games kept breaking! The staff was generous and accommodating to help but it was almost every other game that kept breaking! In addition, the line to collect toys at the arcade was ridiculous! They had 3 workers on a busy Saturday night, where they should have had 6 or more to help speed things up! 4. When purchasing the paw pass, the wands in the middle of the store were free, but now they only have them at the back of the counter! They should inform customers of this but they are sneaky because the kids will pick one and when you go up to the counter they'll tell you, "no, this isn't free, it's an extra $2." Which to some isn't a big deal but it's the principal and shadiness in doing business like this! The lines to magic games are atrocious and long! You should seriously rethink the logistics behind this when activating wands! The setup doesn't work and it's too small and crowded! 5. The pizza place on level 1, was in completely and utter chaos. It took 45 mins for a cheese pizza! There were people waiting for over an hour for a pizza and some Would get it while others didn't! There didn't appear to be a system and they had 1 person taking orders & one expediting who didn't seem to know what he was doing! Here are some take-always if you do visit which I do recommend at least once: 1. Buy the paw pass! It will save you a lot of $$ especially if you have little ones that like stuffed animals, glitter tattoos, candy, the games. I think it's even good if you have teens because MagicQuest, ShadowQuest and CompassQuest is included. If you were to buy them separately you'd probably end up spending more! 2. Bring a case of water and snacks for the room! They have a nice sized mini fridge, microwave & coffee pot for you coffee drinkers. If that's not enough, they have Starbucks on the lobby level! 3. Bring multiple swimsuits. The rooms can retain humidity so your swimsuit may still be slightly damp the next day unless you use their dryers at a cost. 4. Either go to breakfast as soon as they open or go sometime after 1030. Anytime after or before that time you will be waiting in life for a long time! 5. During the winter it gets HOT down at level 1. I know you may want to wear matching pajamas, as we did, but we quickly realized that the heat they had was way too hot for us and some of us had short sleeves on! I think with the heat and the number of people, it was insanely hot! But do wear matching pajamas! It's so Adorable and fun! 6. Go to MagicQuest as late as possible or early in the morning when people are at the water park. It was overly busy at MagicQuest (which is the norm) but you'd think they'd have a lot more registers for the amount of people that play this game! 7. I've tried to make it a point for my kids not to eat artificial or synthetic dyes. Unfortunately, the candy shop is completely filled with it and there are no alternatives! Since this facility caters to kids, maybe have the kids health and behavior in mind when selecting foods/candy. You get a whole cup full of goodies if you buy the paw pass! So if you don't want your kids eating this, bring your own candy! I heard they are building a great wolf lodge near the Austin area which is closer for us so we can't wait To go! Maybe with it being a new facility, things might be better. Either way, I still recommend going here at least once for the experience. You as an adult may be disappointed but your kid will not be! read more

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This place was a huge disappointment. Paying at 300 a night. My bed was broken and had to call them to fix it. The faucet moves around and feels like its waiting to come off. Our shower is also broken. The water would pour out both the shower head and the tub faucet. The table in our living area was sticky. I tried cleaning it with water. All it did was peal off the paint. The bathroom door lock is stuck. So it wont lock at all. The paint in the room is all uneven from all the touch ups. Thats just our room. read more

Rooms are poorly up to date. Taxes on rooms are ridiculous. Two different occupation taxes. Do not room here. Fi d a hotel close by and get a day pass. The cheapest hamburger here is 16.00$ read more

My daughters love swimming and so we have been to three different great wolf lodge resorts over the past 8 years. This location had shorter lines and much better trained staff over a holiday weekend compared to the Manteca location we visited last year. We knew that the healthy food options were limited so we enjoyed getting out and exploring Fort Worth stock yards, Dallas museums, and nearby restaurants when I could pull the kids away from the pool for a few hours. The indoor water slides are very fun, nice ropes course. We skipped all the wolf themed stuff as the kids have kind of outgrown it but it's cute to see the characters and activities for the little ones. There is a Starbucks at this location, easy to use coffee maker in the room, and adults only hot tub when you need to escape the kids for a bit. The wolf pack rooms have microwave and fridge so I went shopping and tried to get kids to eat healthier with me but it was hard to compete with hot dogs and fries pool side. Was exactly what we were looking for a weekend getaway. read more

Great Wolf Lodge - Ropes course outside - Resorts Near Me - Grapevine, Texas

It was the best trip ever! My kids played the magiquest there. It was very fun and the waterpark had one particular ride that scared my kid to death! It was something with the word tornado... but the one thing that made this 4 stars is that the Starbucks is not restocking any of their drinks and I am a Starbucks mom so I was pretty steamed. Great trip! read more

Great Wolf Lodge - My child playing magiquest!!! - Resorts Near Me - Grapevine, Texas

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I'm giving Trina 5 stars She is awesome at her job We visit Great wolf Lodge a few times a year and almost every time we have a problem with check in We went a couple weekends ago and had a problem with check in They sent me over to Trina Because of her we will be returning She definitely is great at her job Now for Arcade room The staff are not so friendly But we still had fun We are going back in a couple weeks and I hope to see Trina read more

First, totally agree with everything reviewer "Greg W." said in the review 7/4/2024, He is SPOT ON! Further, there are fee's that amount to more than a stay at the Bellagio in Las Vegas! A total fleecing is what the adults get!!! We arrived at the end of dinner and I thought I booked everything with both meal packages...Well, over $89 dollars later and we didn't eat for half an hour and what we did have was picked over...green beans were actually good and the broccoli and cheese dish, well, it was a swimming in way TOO much cheese. I ordered a rum and coke and that was an additional $9.50! When I realized the mistake in purchasing just ONE meal plan, which was breakfast, it took them a couple days to just give a half off discount, WHOOPIE!! The food is very substandard and even the staff on some of the "attractions" said the fees at GWL were expensive for them and they work there!!! Next, I arrived on the 3rd (gladly departed on the 6th) and when I left the room still had not been "refreshed"...I to went to the desk where there was only one person and was told that someone would be down. When they eventually arrived, we had come back to change and told the cleaner that and we wouldn't be 5 minutes and she could have the room; well, AMONG 65-75% of hotel staff there WILL be a language barrier!!! Came back from pool, still no refresh. Called front desk again...Promises, promises...! So, we went out to get groceries and came back to find ALL THE LINEN for both beds simply sitting on the bed as if they said, "Here you are, make it yourself'! I have been all over and have NEVER experienced such substandard care and lack of concern. Hell, even Starbucks does not allow you to use your App to get points, so I am certain that they use the Brand and SB doesn't know about it...Yes, this is speculation!! Further still, the food within the waterpark area is extremely expensive and again, it's nothing more that BS frozen, fast and loaded with preservatives. Lastly, you will see my entire bill. And get this, I am a veteran and didn't use that "privileged discount" because it would have been MORE compared to the package I purchased! Do yourself and family a favor and simply pay to go to the park if it is possible and stay in another hotel in Grapevine or Flower Mound which is just down the street about 6 miles from Great money grabbing Wolf Lodge!!! I will shout my disdain across the roof tops so others' are well aware!!! __________________ I cannot get the receipt to upload...(2) Adults (1) child breakfast meal plan only July 3rd-6th GRAND TOTAL $1532.24!!! read more

I have to say! The last time I was here at GWL I was so upset because the place had just gone into the dumps. But THIS time? They have blown me away! New management possibly? I mean the food is actually GOOD now! The service is insane. All the employees are on top of all your needs and I have just had the most fun weekend here. Their new text system with "Willow", the name for the artificial helper, had really made a difference as well. Kristie C. was an insane help to my family when we were desperate for an indoor cabana and her and the team kept checking for one to open for us. The food can take awhile but that's to be expected because I love their pizza! Also recommend the wings add-on when you get it. If you're going to book here, book way in advance and get those cabanas. The price is worth it! This place is definitely a go-to place for kids of all ages! read more

Great Wolf Lodge - In a cabana. Highly recommend! - Resorts Near Me - Grapevine, Texas

Great Wolf Sweat Lodge!! If you're curious to see what it's like living inside a humidifier then look no further. It's UNBELIEVABLY hot in the restaurant all the way to the hotel room. Elevators take 5-10 minutes per floor. The prices are comparable to Disney world. $600 just for the room not even including dinners, parking, locker for the pool or activities. Save your hard earned money. read more

I will preface by saying we are Disney people. We go to both coast parks multiple times a year. So we are use to a certain type of entertainment and quality. For how much money you pay, it is NOT worth it. We stayed one night for a $300 room. We started out thinking we could get there and start "water parking" asap. No you can't. We waited in an hour line to check in, not knowing if we would even get our room right away. So I decided to ask the front desk lady as you come in next to the shop. Bur first- as I was so rudely told by the employee working there, was for the people coming to spend a day pass. So they very much cater to the day pass people. Not the families spending the real $. While waiting on our room, our kids played bingo with employees by the big clock. Once again rude employees. If you are working with children, hire child friendly adults. One little random girl thought she got a bingo, she didn't actually and the employee wouldn't let her have the cheapy toy and cookies. I looked at him and said just let her have it. He finally relented. Finally got our expensive room. King bed. Dark and drab. Shower did not heat up with hot water until 15 mins of waiting. Went to the water park, finally. After 2 hours of being there. And it was overcrowded. A lot of day passes being used. and not a lot of chairs or areas to sit. You would think they would monitor the day passes. And let the people paying for the rooms and resort access to the water park first. They do not. We didn't eat at any restaurants. We had ice cream and popcorn. Bring your own. Paid $15 for our son to play at a claw machine. So moral of the story. Just get a day pass. They seem to cater to them. read more

So went there and everything was fine and good checked in and everything but the halls were too long my ankles were sore from walking from the indoor water park to the room the water park had closed at 8:00 pm which was completely unexpected and I know it closes at 8pm but yea so so many trips back and forth so too long halls and also there was this one girl was the same height as my mom we were on a family visit i don't know how it happened because I was distracted apparently the guard had jump in I don't know if panic attack or panic and I saw some junk in the wave pool I saw a hair band in the pool and I was in the line for the tornado ride and I saw A LOT OF HAIR BANDS and I don't think great wolf lodge ever saw this so if u do up to the line for the tornado ride u will see it speaking of the tornado ride the ride freaked me out these average slides don't freak me out but it MADE ME FREAK OUT I don't usually scream BUT I DID also a staff member controlling it did not make me get comfortable in the float also before making a booking and or reservation here a reminder of the prices over 200$ for 1 night to expensive any how stay was comfortable and I loved it hope to come back soon also location was at grapevine Texas plus there was bugs in the lazy river also we were locked out of our room. Also the lazy river should have a line and a deeper river because I scratched my knee so I don't recommend this read more

Great Wolf Lodge - Here's where it was - Resorts Near Me - Grapevine, Texas

I stayed here in June which was our very first time! I have a 14 year old and he took his buddy. Well they had a blast. It is definitely for smaller children since the daily activities lead that way. We stayed in a themed suite. The water park is huge! The lines are pretty quick for the rides. Btw...We told the cleaning lady that the phone in our room didn't have a cord to call the front desk about our tub that didn't drain. The room was ok but smelled like an old library. Bed was ok in comfort and I'm happy to say I didn't hear any noise from the other rooms. The elevators are slow with amount of guests. We took the stairs 3 times up/down seven flights due to the elevators being boggled by the guests. On the plus side they have a Starbucks inside which was nice! read more

Great Wolf Lodge - No cord in room phone - Resorts Near Me - Grapevine, Texas

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Spent 3 days at the Great Wolf lodge before Christmas, which we knew could be a-little hectic. Having never been to a Great Wolf we were excited and anxious. Check-in was very easy and despite the crowds we were at our room quickly. The water park itself was a blast! Really enjoyed the slides and the adult hot-tub/bar. The only gripe about the trip was the restaurant. The "lodge wood fired grill" is the slightly more expensive option. We waited about 20 minutes on a waitlist and we're seated. After 25 minutes of no drinks or anyone taking our order we finally were able to flag down the manager, who was obviously busy (which is why we didn't push to much). She was very apologetic and took our orders immediately, and offered us a free dessert. The food wasn't great, but we were starving and tired of waiting. Left a generous tip for the holidays, but wish it was a bit quicker. read more

Great Wolf Lodge - Waiting for a server ! - Resorts Near Me - Grapevine, Texas

Overall, this was a very good, albeit expensive, experience for a family staycation. I was prepared to spare no expense so I got the themed room, the Wolf Pass for both the kids, and the breakfast/lunch package. I also got the Birthday Bash package for our daughter's birthday. We have a tween and a preschooler and it's not easy finding something the whole family can truly enjoy but we ALL had fun. Other vacation places are clearly geared toward one age group with some type of subpar attractions for the other ages, but there was something cool and age-accessible for all at Great Wolf. We especially loved the ropes course made for both the kids. I was expecting the little course to be nothing more than a little playground or something but our daughter got to wear a real harness and walk over bridges just like the big kids! Similarly, there were real water slides available for all ages and sizes. There could have been slightly better line control for the little kid slides because some of those kids got aggressive and pushy with smaller kids. The Victoria character visit (which I was conveniently alerted to through the Great Wolf app) was a trip highlight and our daughter who got a great big hug from the wolf (which prompted a request from our daughter for a retail purchase of a Victoria souvenir!) The Wolf Pass worked quite seamlessly at the attractions without running into restrictions or fine print. The employees were welcoming and enthusiastic everywhere. Any issues were quickly fixed without us having to make a big case about it. For example, the ticket counter machine didn't count a big strip of our tickets. After reporting it to the arcade employee, they replaced the tickets immediately. The retail price of the breakfast was 16.99 for adults. We made reservations through Yelp as suggested by the front desk. I thought the breakfast food selection, quality, and service were excellent and resort-level. There were many healthier options for me and traditional favorites for everyone else. For dinners, we went to some places nearby in Grapevine. The room key and room charge capability were all embedded in the wrist band which was nice. Next time, I'll request to have it available in our son's wristband, too, because whenever he wanted to go back to the room for something (which we feel like he's responsible enough to do) one of us had to go with him. The text service named "Willow" was a convenient way to make sure we got what we needed and much more convenient than having to call. What was disappointing: Some of the water attractions closed without notice or explanation. That caused an issue when we promised our kids that if they got out of the pool to go have lunch that we could come back to everything later. Also, I paid 89.99 for the Birthday Bash package but after we were checking in around 4:45 pm, we were informed that the decorations would be delivered between 2pm and 6pm. The whole point of purchasing through the resort was to have the decorations on the door and in the room already when we arrived. Who wants to arrive at their own birthday celebration and then watch it being decorated after they're there? If I had known that, I would not have purchased through the resort and would have instead brought my own. I asked to change the delivery to another day but the employee at the front desk said that it was not possible because the decorations may have already arrived and that there was no way for her to know. When we arrived at the room, the decorations were not there yet. This was very disappointing. From Friday to Sunday, I spent around $1800. I'm not mad about it because I was prepared for that. It's a cashless resort but you will still need to bring some cash for tips for the valet and housekeeping staff. Despite some disappointments, the employees were great and made our visit a nice one! read more

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Just way over priced for what you get. The rooms are mediocre at best. They are understaffed so the outdoor pool didn't open until 4:00 in the afternoon and the outdoor slides were never running. I think we will stay at the Gaylord which has far better accommodations and try and get a day pass to the waterpark. Just not worth the money you spend at all. read more

First of all, the water slides are fun, but the chlorine vapors are too much. We had to step out for fresh air. The food is ok, but way overpriced. We stayed in the grizzly bear suite. There was ample room, and it was nice to have 2 bathrooms. There biggest problem was the water shut off at night and there was no notice and no place to do your business or wash your hands. read more

Seriously. $15 parking fee? This is new starting in Feb 2024. Nothing new other a new way to charge extra. They might as run it up to $50. read more

Worst service since stopping overnight in El Paso YEARS ago. They add gratuity so you would think the service would be at least 1 out of 5 stars but no. The waits are not my problem, it is the lack of presenting what was ordered & paid for, the service at the restaurant was inattentive when we were the only people in our area. The same price could have gotten me a weekend at Disney with better service & no floating turds. read more

Parking costs $15. There will be no assistance with your luggage. Self-check-in is available, but the kiosk may not scan properly. The rooms are outdated. The shower may run out of hot water; it's advisable to avoid showering after dinner time to prevent having to shower in cold water. The worst part is the drainage smell from the bathroom. It's better not to purchase food here; faster service can be found outside. I've waited for about an hour for my order. There were only 2-3 orders ahead of me. Although there are plenty of staff members, they appear to be unclear on their tasks. This place prioritizes profit over service, charging for everything but failing to provide satisfactory customer service. Not even a single staff member greeted us. Go somewhere else; this one is not worth it. read more

Big warning for you, Great wolf lodge doesn't care if you have been bitten by bedbugs! Yes you can have loads of fun while you're there but when you return home and the children and mom are bitten and miserable on Christmas Eve and Christmas Day it's nightmare!!! Clean everything you bring as a family of six, linens and luggage. More troubling is they didn't even offer anything for our troubles. Terrible customer service! read more

Me and my family visited the Great Wolf Lodge in July, 2023. And before I rave about the service, I must first mention how HORRIBLE Hotels.com treated me. As I walked in to see about our ruined reservations, my family was ready to play and we still didn't have passes or a room. Things were just all going downhill and I was on the verge of tears.... Then our magical wolf pack member came to our rescue, Shelley!!! I cannot express how much stress and defeat she took away immediately with her kindness and compassion. In the end, she did make me cry tears of gratitude and sheer joy. She even gave us a box of treats that our family completely enjoyed. Thank you so very much Shelley!!! read more

Took our 10 & 13 year old here this weekend. This was our 2nd time. First time was in 2019 and Great Wolf has really gone down hill since then. The room was ok, but for the price it should be in pristine condition. I'm so thankful we happened to get a room on the first floor because the elevators are ridiculous!! I'll keep it simple and list the pros & cons: Pros: You don't have to leave the building during your stay - you can dine, play and stay for the whole weekend. Lots of activities. Friendly front desk staff. Build a bear was cute. Cons: Super high chlorine. I can't get in the water or even be in the indoor water park area. It burns my skin and eyes. Kids had itchy watery eyes for hours afterwards. Toilet that won't flush completely. Crazy arcade pricing. Magi Quest game is pretty boring for older kids. Ropes Course (the activity we were really looking forward to doing again) was CLOSED due to weather! It was gorgeous and sunny outside today!! They gave us 2 game cards to make up for it...which the kids used to play 2 extra games. Not an even trade at all. Lines for meals were silly and we had to be put on an hour long wait list. They don't tell you to make reservations in advance! We bought the food package and had regrets. Food was not worth the price. You're better off going to the Star Bucks in the building and waiting in the 40 person line. read more

I've been here a few times before and had a good time, but I feel like this trip was a little off balance and leaned toward the negative. We checked in and the kids were excited. The check-in process went very well and the staff was friendly and happy. Upon being assigned our room, we walked to the elevator and anxiously waited. We opened the door to what I believe is a good sized room and the kids were excited to see the kid areas. When I enter a hotel room, I check the room out first, it's just my thing. I check out the place and play Papa-Bear, I want to know where my family is sleeping. The room is a little old looking and dated, that's fine though since this trip is for the kids. But wait, as I continue my inspection, I notice a short hair on the toilet seat. I'm grossed out, but we're tired and ready to get started on the scavenger hunt, so I get my anti-bacterial soap and wipe down the seat and get going. We start our scavenger hunt after purchasing a couple wands for the kids and they have having a blast. The scavenger hunt requires a lot of travel by stairs... there is a stench in the stairwells of BO. My kids don't notice it, but I do. It's not rocket science why; there are lots of people running up and down the stairs, there's no ventilation in the stairs, it's hot and humid... therefore it stinks. The kids still had a blast, so I move on. Next morning we hit the waterpark area. The kids had a really good time inside the waterpark area, then finally wanted to go outside. We get to the outside area and the kids get to playing. My wife and I try to find lawn chairs and notice a lot of the lawn chairs are dilapidated, broken and worn. This is disappointing since this place is not cheap. We also notice lots of dirty towels and food in towels... kinda gross. At this point, I'm thinking of the whole experience and I'm feeling a little disappointed, but at least the kids are having fun. Then just as I get in the pool, after I finally give up and put my belongings on a broken lawn chair, we are all asked to get out of the pool. Turns out some kid pooped in the pool. I'm standing behind one of the kids that works there and this kid is describing how the area just "went brown". It may be a good idea to encourage the staff to NO discuss the poop issues in front of customers. Overall, the place is not as clean as it was, with odors around the area and worn furniture (including old broken lawn chairs), our experience was less that what we expected. Considering what I pay for Great Wolf, I expect more. If you ask my kids how was it, they will tell you its the greatest place on earth, but as an adult with the credit card in hand, I feel differently and think Great Wolf needs to do better. read more

Great Wolf Lodge - Wolf time!!!! - Resorts Near Me - Grapevine, Texas

Off to a horrific start, and we haven't even gotten there. Tried to call and ask questions about our reservations, and got hung up on three times by the automatic assistance that answers. I'm already irritated and we haven't even started driving to this place. Stay tuned. Ok. So, terrified by reviews. Then super turned off i couldn't get ahold of them. It was not as bad as i anticipated. We got a basic room, appeared clean. Furniture was decades old, but it seemed clean. I got in bed, and started itching like CRAZY, it's 24 hours later, and I'm frantically itching, and feel like there are things crawling on my skin if it doesn't stop soon I'm going to cry. Soooooooooo. Pools. Cute, fun, nothing worth $300+ for sure. My kids had fun, that's all that matters to me. Soda fountain machine. LORD, have mercy, so, you buy a soda-they give you a cup to use the soda machine. You have to scan your cup. THEN, a timer starts, so you only have 17 seconds to pour. AND get ice, but there was no ice, so that saved me time . $10.00 for 3 tiny soda's with no ice. The little girl behind the counter was your typical rude, attitude 16-18 yo kid. Not helpful at all, i asked if i could get some ice, this lady took my cups, left for 5 min, came back, 3 ice cubes in each cup WOW. Waste of my time, waste of my money. As i type this i feel like tiny bugs are crawling all over me....fun. The woodfire grill, questionable, i feel like they have a microwave in the back, heat stuff up, serve it, our server was very polite young man, the other servers looked and seemed like they had no idea where they were, or what they were doing.-The hostess acted absolutely shocked and like a deer in headlights when i asked her where the bathroom was, and if i could get another kids menus, as i had two kids, she had only brought one. The wands.....W T H....the wands =$120.00 for 2, does this wand nanny my kids overnight? Like who has $120 for two plastic sticks? Madness, i literally stood there with my jaw dropped. The game the wands plays......I wanted to smash the wand 5 min in. Most annoying thing EVER. It kept telling us we were doing everything wrong at all the game stops, and we had to go back and restart. Spare and save yourself from the madness of this. ONE HUNDRED AND TWENTY DOLLARS FOR TWO PLASTIC STICKS. The beds.....well itchy crawling things on me. I woke up several times because my bony self and hips/legs felt like they were being crushed. It felt terrible. The AC in the room, cool and refreshing, but it's the crawling skin, hip bruised mattress for me. Still itching as I'm writing this. Freaking YUCK, what is it? I dunno, scabies? People have zero control over their kids, so if you're not ready for children (even big kids) running. Screaming. Hitting. Pushing. Being obnoxious. This is not the place for you. My patience's went from 100-0 real quick. Big kids, like teens, just being so obnoxious and rude, it's gross. The little kids, it's cute for a second, and then I'm like "get me out of here." If you are going to great wolf. I am going to tell you right now. If you do NOT have a few hundred to drop, run. IF YOU DO, PURCHASE A PACKAGE, if you do not, you will leave regretting every decision you have ever made in life. It's like a tiny person casino, where you're not ever going to win, it is like going to a strip club, but instead of strippers, it's tiny screaming pterodactyls in your face at all times, making you wish you were at a strip club buffet. Positives, there is lots and lots of alcohol for sale, but to even get a buzz, you're going to pay a kidney for it. So, just byob put it in a dang backpack. Actually, i suggest a couple of bottles of the strongest liquor you can tolerate, to drown out the sound of kids who's parents just let them act and behave like the Great Wolf Lodge wolves. Would i go back? Yes. My kids faces were priceless. They loved it. But i would pack snacks, and water, some adult gummies, or beverages, or both 1000000% would have gotten the $80 package for the day, instead of burning my money in a dumpster fire. Tell your kids the wands are all out stock/order jk, i think you can get it included in the packages. BE PREPARED MENTALLY AND FINANCIALLY. PACKAGE IS THE ABSOLUTE ONLY WAY TO GO PERIOD. read more

This is one of the coolest places to take your kids! I really am not a fan of water parks because according to my grandson, I'm just a funky old grandma LOL but the grandkids had a blast! There's an indoor outdoor waterpark and something for all ages there. They have a zip line also but it was closed because it's winter. They also have a quest fantasy game that you can play inside the hotel but we inquired about it too late and when we found out it was an 8 to 10 hour game we didn't really have time to play it so we'll save that for the next trip! My recommendation would be to pack your snacks and drinks to take down and keep in the fridge and microwave there because the food is ungodly! Definitely pricey! read more

I used to work there. If somebody has an accident in one of the pools, all they do is shut the pool down filter the water and reopen it. The pool itself is not even sterilized properly the way it should be for health reasons. read more

We decided on another trip to GWL since the kiddos were going to be out of school for a Fall break. It's been a few years since we have been and now my children are 8 & 5 years old. I had received an email for a special they were having on their suites. We decided on a Sunday check-in and booked the Wolf Den for a great price! We arrived around 2pm & so did quite a few others. While there was a lot of people around at that time. Everyone I saw had their masks on thankfully. Checkin only took about 10 minutes maybe. We got our wristbands and headed to the room. We had a 6th floor Wolf Den room. The kiddos loved it. They picked out their bunks & we headed to the waterpark. We checked out towels there & the fun began. Everyone had fun. We stayed a few hours & then left to go have dinner. We participated in story time & the dance party - you have to make a reservation because of social distancing. Each family had their own space. After that, back to the room & called it a night. Oh yeah I did use their app to request an extra blanket & more towels - they were quick & it was easy to use. The app also showed the times for their activities. Next morning, we had breakfast at the buffet. They have it set up where they serve you & the main breakfast items were in two separate lines. It got pretty backed up where you had to wait about 10-15 minutes to get food. I understand why it was changed this way but it just took a while depending on length of the line. Food was good though and our server was very friendly. After that, back to the waterpark for a couple of hours before checking out. After that, back to rooms to shower before leaving close to noon. All in all, great time. read more

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Food is not worth what you actually pay for. Not to mention the whole resort is almost always out of ice, and most of the fountain drinks. They also ran out of chicken wings, and chicken tenders. We are here for a week, and this is the worst location we have been too. The outside water area is closed off even though it isn't mentioned anywhere till you arrive. Very disappointing. read more

If I could give fewer stars, I would. Check in was a 30 min wait in line. Waiting on the elevator to get to the room was a 10 min wait in line. The hot tubs were closed for maintenance. The multilevel splash area for kids was closed for maintenance. The result was that what was open, was extremely packed. The water was freezing cold. My Little's lips turned blue fast. Pool staff looked to be all under 18. The chicken meal was $15 and came with cold fries and sub par sandwich. The refillable souvenir cup was a whooping $20. The room was clean but the water in the bath did not turn off. We decided not to even spend the night and left. read more

For the price we paid per night we had much higher expectations. $1,500 for three nights. The outdoor water park was closed which we were not informed of. Yes it's October but it's 90 degrees outside. The Lodge restaurant was also closed with no explanation or warning. The other food is incredibly overpriced and awful. To give you an idea- we went to the Fort Worth ZOO and had much better food. My husband went to pick up food our second night and was sent back with no silverware or dressing for his salad. Our room was as so far away the poor thing ate it with no dressing with his fingers. We didn't even use our whole $250 food allowance because it was so gross. We ended up mostly eating out. The magiquest wasn't all working and our kids didn't get credit for gathering all the things they found. They also were testing the fire alarm during our time and entered our room without permission to put a note letting us know about it in our room. Our kids likes the water park but I hope we don't go home with a nice COVID souvenir. Only having the indoor part open and masks not required seemed stupid and risky. Next time we will stay somewhere else and just go to the zoo and aquarium. Never coming back here. read more

Went here for my sons 3rd birthday. I was a little nervous after reading some reviews. But, we ended up having a wonderful time! Everything was smooth and all the staff were friendly/attentive. My family and I can't wait to go back! It was definitely worth the cost of the stay (including the food package). :) read more

Absolutely ridiculous. I've been to a couple other GWL locations, and this is not a review that reflects the chain as a whole. This is specific to the Dallas/Grapevine location! From our first night, our lights were going out, first the lights in the common area, then we lost lights in the bunk bed section for days. Only one of four kiosks worked at the food station by the pool, and the wrist band payment sensors were all buggy. Our third day, the indoor and outdoor water parks were shut down. A few hours later, MagiQuest went down as well. For nearly $500 a night, I would expect some form of reconciliation for lack of the major attractions to this hotel, however we were basically told "Oh well." And to top it all off, we were (everyone, not just my group) was kicked out by 6pm, meaning everyone out of town has to try to find another hotel to stay at on a whim. I cannot for the life of my understand how this establishment was not soooooo apologetically embarrassed about the treatment of it's guests, again at THIS PRICE POINT. By the end, we were able to receive a refund for the HIGHLY DISAPPOINTING stay (thank goodness), but again, the staff was highly unapologetic, and gave off the vibe that they were aggravated with our dissatisfaction. I love Great Wolf Lodge, and would definitely recommend ANY other location!!!!!! read more

The Dallas/grapevine location was an amazing place to stay with an awesome indoor and outdoor water park for kids and adults. You'll have to go check it out. Easy check in and check out process. All staff are very nice and helpful. If you have kiddos this is truly an awesome place to visit and relax. read more

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It's interesting reviewing our stay here as it was during the COVID-19 pandemic. We just needed to get away for one night. And since there was a really good promotion happening (because of the pandemic), I decided to try one night here. I'll separate this review into things about Great Wolf in general and things that are more specific to the pandemic. The resort is very nice. Personally, I love the "lodge" style. Our room was very spacious and clean. The water park has a lot to do for people of all ages. I had a toddler with me so we didn't try the big slides, but we enjoyed the lazy river, wave pool, and small kids area. There are even small slides that we could go down together. I love that they let you use the water park from the day of check in until day of check out, so with our one-night stay we got two days of water park access! Food options were a bit "meh" (though one of the nicer restaurants was closed). There are a ton of places to eat nearby in Grapevine and around DFW and I would encourage doing so, especially if you are from out of town. I do like the convenience of having food options within the resort though, especially the Starbucks! There is some free entertainment in addition to the water park. There is a small show at the clock tower, story time, and a fun little dance party. The staff were energetic and did their best to keep people entertained. You also get free wolf ears with your stay and parking is free. Some stuff like the arcade and Magic Quest are extra though. You can buy some things together as bundles. We did the Pup Pass for the toddler which was about $50 and included a Build a Bear, cup of candy, face tattoo, arcade credits for about 2 things, and a shirt for her Build a Bear. I'm not sure if it saves you much money, but she enjoyed it! COVID-19 things: I think in general they are trying to do what they can. They were enforcing masks in public places (Tarrant County also had an ordinance requiring them at the time). The events like story time had designated pads to keep families 6 feet apart (and you had to make a reservation). They had hand sanitizer dispensers all over the public areas. My daughter had to do a socially distanced picture with the mascot. Build a Bear was also a little different in that an employee picked things out, so it was a little less special, but understandable. The mask policy was quite a bit loosened at the water park, but maybe that's because it's such a large area? It wasn't very crowded so people were naturally pretty socially distanced. Overall, I love that this experience was cheaper and with less of a crowd. It was really nice. I'm not sure if the full price for a room is worth it though as I've seen prices go well over $400 per night. If it weren't for the pandemic, we would've used the military discount at some point. It's no Disney, and I can't imagine staying more than a couple of nights here at a time, but it's a nice little escape that's not far away. read more

Great Wolf Lodge - Resorts Near Me - Grapevine, Texas

This was an incredible experience! My two toddlers absolutely loved it! Everyone was so kind, and the room service staff provided everything we needed at all times. The workers everywhere were always so sweet. A special shout out to Betsi, Doris, and Timothy for being so awesome to us! We're definitely coming back! read more