The Manager of the lobby- Bar Area, was amazing…read more.. She mixed some cocktails for us and taking care all the details. The bar back Bacchus, was a kindly gentleman, help us a lot and the treatment was great.

I stayed at the Hotel Vin for a business meeting that was held on site. I was warmly greeted by…read moreCassie at the front desk when I checked in. The hotel has a very cool vibe and all areas are kept very clean. They have a very cool Speakeasy bar that you enter through an old style telephone booth. The meeting room was fit for purpose and had good WiFi. The breakfast and lunch meals were very good.

Overall, I had a very short but good stay. I happen to…read moremissed my connection to LAX at 11pm & decided to find a hotel relatively close to the airport. Upon entering the lobby, I was met with a weird smell that carried throughout the room. When I checked in the front desk guy was on his personal phone with someone (no big deal, I just wanted to sleep for a few). After asking for by ID, he asked for my credit card info, I politely said no. I knew it was covered by my company. He asked again & I insisted it wasn't needed. Then he finally gave me my room key. The room was large, spacious, & overall clean. The bathroom was also very spacious, but I felt the floor was dirty and sticky. Overall, I'm giving it 3.5 stars (rounding up to 4). While it wasn't terrible by any means, I'd just prefer to stay elsewhere.

I would recommend it, because I think the hotels around it are pretty similar in middling quality…read more(from my online research). It does not really stand out to me and verged a bit on disappointing, though this might have been because I was tired from traveling. The room itself must not be one of them that they picture, maybe some renovated/some not? Mine didn't feel renovated at all, instead a bit tired and run down. The shower (which had awful water pressure, barely trickles) had an ugly yellowish color scheme for its tiles. The bed is weirdly high up and medium-firm but comfortable enough. I have become spoiled by hotels that feature Netflix, YouTube, and/or other apps/services in addition to live TV. This TV was a regular TV and nothing more, which is not a huge problem itself. Even so, it was a bit jarring to see, especially since its "TV guide" channel looked straight out of the early 90s. The free shuttle is great. It makes stops anywhere people want, which is understandable, and the airport is huge, so build in some extra time. We had a bit of a scare because the driver was said to be a bit late, but we then got an update a few minutes later that the driver would be on time, and he was! Phew.

We went here for a staycation and really enjoyed ourselves as usual. Gaylord is one of my favorite…read morehotels in the Dallas metroplex. The resort is gorgeous inside. Upon entering, the outside pressures and stresses dissipate. The vibe is pure relaxation. The water features are my favorite and I always find time to sit by the river and contemplate life when I am there. I feel as if I've been transported someplace completely different. This time, Sept 2026, we were upgraded to an executive suite in the Vineyard section of the hotel. It has been recently renovated and although we did not see big differences, the rooms are clean and the views of the lake and outward from there are wonderful. The room was large and well maintained. The suite came with a king bed and a sofa bed. Both were comfortable. The pillows were comfortable. The room was quiet. Overall, it was a great experience. I don't really get why the hotel has a 3 star rating. I acknowledge that check in can be slow, even in the elite line, but the resort gets really busy and the representatives have been friendly and helpful based on our experiences. We will return for sure.

Stayed at the Gaylord Texan Resort & Convention Center for just one night while attending a…read moreconvention. The location is very convenient to DFW Airport, although unfortunately they don't offer an airport shuttle, so plan on taking an Uber or Lyft. Check-in was a breeze. I have Marriott status and was upgraded to a beautiful suite with a separate living room and dining area, which was a very nice surprise. The room itself was a little dated, but it was spacious, clean, and comfortable. The lobby, atrium, and grounds are gorgeous and definitely give the property more of a resort feel than a typical convention hotel. I didn't have a chance to try any of the restaurants during my stay, so I can't comment on the food. The staff was also a highlight. Everyone I encountered was outgoing, friendly, and welcoming. Overall, a very nice stay and a great option if you're attending a convention or need to be near DFW. The lack of an airport shuttle and somewhat dated rooms keep it from being a 5-star experience for me, but I'd happily stay here again.

Terrible experience & I'm halfway into it…read more 1. Only one elevator is working leading to having to wait, in some cases, up to a few minutes just to get to and from your room 2. Water outage 3. Brief power flashes 4. Pet Policy - I have a puppy and he has issues with separation anxiety. I gave the overnight clerk my direct number as my company had made the reservation so that any issues could be resolved & instead of contacting me directly they waited for enough complaints to email seeking immediate correction

I got a chance to stay here for an entire week for work, and it was very pleasant. From the moment…read moreI called for airport shuttle pickup, which was prompt (the traveler waiting next to me waited so long for his shuttle that we let him ride in ours, his never showed), to check out, everything went so smoothly. Room. Spacious and clean, I had read some reviews that concerned me, but I had no issues with anything. Enjoyed having a fridge, stove and cookware/cutlery. The curtains could be moved to completely block out light. Water got hot quickly and pressure was fine. I should note that one of my colleagues did have issues with his bathroom, toilet not working so this may depend on your assigned room. Breakfast. The complimentary breakfast was consistently good. Hot items mixed with a good variety of cold, such as waffles, burritos, egg sandwiches, oatmeal, and yogurt. There was even dairy-free alternatives. It was not crowded throughout the week. The lady who managed this each morning was great, always asking if I needed anything. Amenities. The exercise room was a decent size with bike and treadmills and free weights. Pool was not the warmest, but nice to cool off in during the hot summer. It's just long enough for laps. The spa with timer was nice also, jets were not very strong, and could get crowded in the weekend evening. Service and staff. Staff are not in 24-7, they leave at a specific time, but it's late so was never a problem. They do not turn down the room every day, only on certain days, but I was informed this up front so it was also never an issue. The front desk staff in the morning (early on Thursday), in particular, was fantastic, went out of his way to help me out. Overall, given its convenience to the airport and a number of other places, such as the nearby outlet mall and restaurants, and all of the points above, rooms, free breakfast, amenities, etc, it's a good hotel for any short or extended stay.

The good: Embassy…read moreSuites always delivers when it comes to accommodations. Elegant and clean all throughout is the norm at all locations. I didn't even get to explore all the amenities provided by this location. You have an indoor pool, hot tub, evening snacks, daily breakfast, restaurants on site that includes Starbucks, and more. You really can't go wrong with the pricing here as well. The bad: Some people go to hotels and need eye candy when they open their curtains. This place is located on Bass Pro Dr. On some floors, you will just see the roof of adjacent structures. You will see Bass Pro Shop. This is not a factor for me, but for others, this may be a negative. I did not mind my Shawshank Redemption view out my window. The ugly: The parking here is a private company that charges $20 a night. This location has a hotel shuttle that brings you to and from the airport every 30 minutes, but if you have a vehicle, you need to add this cost into your expected expenses. For someone frugal like myself, this is a real factor. All in all, you will like these accommodations and staff. Make certain you sign up for the Hilton Honors program to get rewarded for staying there. It starts off with bottled water, but as you earn more points, will also include snacks.

I had a work conference here; I stayed Monday-Thursday afternoon. At first, I was really impressed…read morewith some of the complementary services they offer. Everyday they offer 2 free drinks (limited selections) and snacks from 5:30-7pm. They also offer a free shuttle service to and from the airport and mall nearby. I arrived earlier than the posted check in time and I was able to get access to my room a few hours early. My room was large and had everything I needed. The bed was hard unfortunately and the linens on the bed were in needed of an upgrade. The breakfast was complementary and had a decent amount of options. The reason for my rating is the housekeeping. On Tuesday I asked housekeeping to stop by and all they did was leave towels on the table in the living room. On Wednesday, I had to speak to someone 3 separate times and beg that house keeping come around and bring new towels, take out the trash, and change the sheets. After the 3rd time I asked, someone finally came around but all they did was make the bed and replace the towels. The picture I included is a picture of a bench outside of the elevators on my floor. It sat with this food on it for the entirety of my stay and probably will. I fear that the housekeeping department is severely slacking and I question how thoroughly my room was cleaned before my arrival. I doubt the bedding was changed from the person who stayed prior to me

From the moment we were there to the moment we left, everyone was so kind and ready to help. we had…read moreto park far away from the door, Jay the bell man saw us and stopped his van to take us to the entranc, he was great. This place was fantastic.

This past weekend me and my friends stayed at the Westin Dallas Southlake . We were attending a…read morefriend's wedding and we decided to stay here because of the proximity to the venue . We arrived before check in and we were able to get our room which is always a fantastic sign . The room was extremely spacious . The bed was so comfortable I could of spent my whole trip there if I could . The bathroom was modern with the LED light mirror. The only issue I had was that I wish the room had a microwave . There was only one small microwave located in a room that also had a printer and computer in it. The grounds and the property was beautiful and well kept . Plenty of space and seating all throughout the lobby and outside they had a lovely fire place that once you sit close enough to it , keeps you so warm . The front desk staff and the Starbucks staff were very friendly and accommodating . I would absolutely stay at the Westin Southlake again when I visit Dallas . Until next time

Love, love, love this Hilton location! The staff was amazing, the hotel was clean and spacious, and…read moreoverall it was relatively quiet aside from a little barking from a neighboring dog. The location is fantastic and I especially loved the proximity to downtown -- so convenient for walking around, shopping, and dining. Overall an excellent stay, and I will absolutely be back!

My wife and I booked the Hilton in Southlake at the last minute while we were in town for a concert…read moreat AT&T Stadium. The hotel is located in the Southlake suburbs and is in a very convenient area, within walking distance of trendy shops, restaurants, bars, and other entertainment. The hotel itself has a classy, somewhat vintage feel. The gold elevator doors and traditional interior give the property a distinctive character, and there are plenty of conference rooms and business-oriented spaces that make it well suited for business trips. Our room was okay, although it was a little dark at night. The bigger issue was the sound insulation. We could clearly hear running water, conversations from adjacent rooms, and doors being slammed throughout the evening and early morning. If you're a light sleeper, this could definitely be an issue. The front desk staff were polite, although the interactions felt a little awkward and transactional. The standout employee was the gentleman handling baggage at the front entrance. He was genuinely friendly, greeted everyone coming through the lobby, and repeatedly went out of his way to open doors for guests. He was easily the warmest and most welcoming staff member we encountered. Overall, this is a classy hotel in a convenient location if you're looking to be close to restaurants, shopping, nightlife, and entertainment. However, if you're specifically looking for a quiet weekend getaway to relax and decompress, this probably wouldn't be my first choice. The combination of noise from other guests and the surroundings made it difficult to get the peaceful stay we were looking for.

I had a wonderful experience here. The staff was beyond helpful from start to finish…read more Lewis at the front desk was very nice and welcoming, and the girls at the bar were incredibly attentive, the service was honestly perfect. The room was clean, the hotel itself was spotless, and everything felt well taken care of, even during winter. Overall, a really pleasant stay and a place I'd definitely recommend.

Nice looking room comfortable bed, only problem was the ANTS. Close to a local mall and many…read morerestaurants. The hotel bar was really nice.

I took an escape to DFW for the weekend and stayed at this Comfort Inn. The location is close the…read moreD/FW International Airport, and the hotel provides guests with a shuttle service. However, the shuttle only runs from 7:00am-3:00pm. The facility itself looks clean on the exterior, with well- maintained grounds and is in a good area near restaurants. The staff at this Comfort Inn is overall friendly and helpful, but not too chatty. The room itself is acceptable, but not up to my expectations for the Comfort Inn name. While the beds and sheets are comfortable, and the room is overall clean, several furniture pieces need replacement or repair. Additionally, there are burned out light bulbs in the room which should have been noticed and replaced before checking in. The WiFi is acceptable, although the time limits on them are short and patrons need to login again every few hours. There is a nice breakfast in the morning, with hot offerings such as scrambled eggs, sausage, bacon, and waffles. The pool looks clean and well-maintained, but I did not get a chance to use it. Overall, this Comfort Inn is okay, although its standards do not seem to be at the level of most hotels under the same name I have stayed at. While this location did not meet my expectations, it certainly did meet my needs.

My husband stays here every week for business... its close to the place of business not because he…read morelove it. However things have been going decently from week to week. But last week when he stayed there someone came into his room, ignoring the do not disturb sign, moved all the things in his room around and didn't put anything back. Thankfully he had taken all of his important things with him to work. It wasn't house keeping because the room wasn't cleaned. He told the front desk and they did nothing about it. Beware when you stay there if you stay there

Stayed here for 1 night for business…read more Pros: Friendly staff - lady at front desk during the night was good Comfortable sleep - was not disrupted at all by airport noise Good location - close to DFW airport, and restaurants within walking distance Cons: Room felt a little outdated. Toilet flushed slowly. My profile preference is saved for rooms away from elevator but was given a room right in front of one. Had to go back to front desk and get new room reassigned. Tried utilizing the free shuttle but it takes too long. Called upon landing and was told it would take about 40 minutes for shuttle to arrive.

A parking was reserved. Their hours of shuttle operation is 5am to 12pm then 5pm to 10pm if you…read moreread the fine prints. I landed at 8:30pm; picked up my luggages then proceed to the waiting area. Waited until 9:20pm then called the front desk only to be told the shuttle is unable to run as their last trip was at 9:30pm. The prints say 10pm! I had to pay $45 for a taxi to get to the hotel. Beware folks.