Stayed a week at Great Wolfs Lodge. Honestly there were some challenges construction noise,broken elevator,mis communication, overcharges(tried to charge me for pool towels that i didnt even have..good thing i caught it..and when i did they removed immediately )but the staff was great and treated us like a top notch resort. From front desk to restaurant to cleaning crew ..everyone treated us like we were the only ones there. In particular we had the pleasure to on several occasions to be helped by Kayla M in Retail. First time was at Build a Bear. My wife can be all over the place and in the build a bear Kayla was patient, extremely helpful and friendly. She nade the process an experience. We were able to be helped again in the giftshop and again she went above and beyond to give us exceptional service and a wonderful experience. She mentioned she may she come to California (where we live)in the future..I hope California treats her as well as she treated us. Thank you again read more

Our family enjoyed a nice stay over the Labor Day weekend. I visited once 17 years ago with my children, so it was nice to bring their children back for a visit. Lots of changes for sure, but in a good way. The activities in the main hall were so much fun, family games, dance party, stories, yoga we did it all and had SO much fun. The indoor waterpark was perfect, we have two pale gingers and the ability to have fun and not have to worry about a sunburn is a game changer. The ages of children for our group were 5, 7 and 9. There was something for everyone. Our favorites are the HUGE bucket dump, the wave pool and the lazy river. However the slides are all super fun. The youngest very much enjoyed the smaller play area. Highly recommend renting a cabana, I find that just makes the organization of the day much easier. We had wonderful cabana service. For our trip we did the Miner's dig, Laser Tag, Ice Cream, Build a Bear and the arcade-all due to the Wolf Pass we included. (Great value) The absolute family favorite 17 years ago and now, was the Magiquest. It is such a family fun event. We had great encounters will all the staff, in restaurant, waterpark, hotel, gift shops, everyone was kind and helpful. I always make sure to go in the app and compliment each person after our experiences-I recommend doing this. While there were lots of good, there were some challenges, which keep this from a five star from me. The app is ok, but not really helpful unless you want to see upcoming events. I didn't find I used it that much. The one function I did use was the Chat which helped. Two main issues I still have with GWL 1.) The elevators, you are going to wait and eventually find its easier to get on what ever lands whether it's going up or down just to start moving. 2.) The cleanliness of the elevators-rough 3.) When you arrive there is not valet, and if you are a solo adult, it's hard to navigate pulling up, unloading, securing your items and littles-and figuring out parking. There needs to be a better system for this, and bigger carts lol. Once I got littles situated, I had to navigate parking, it was so full I ended up parking at the very back of the parking lot, it was quite a trek on a very hot day. For checking in, we used the kiosk-and had to get assistance, and then more assistance as we had wolf passes, splash pass, and the kiosk wasn't scanning correctly. It took a bit but we got it worked out. A little frustrating, as two days before check-in I received an email to pre-check-which being a solo adult with three littles that would have been nice. The function however never worked, I tried multiple times. Thankfully our room was immediately ready and we were able to go up and change and start playing. Even if your room isn't ready they have great options for you to enjoy while it's prepared. While the lodge has had many updates, I still think it has room to go to navigate the scale and crowd it sees on a daily basis. On to the food, I recognize many of the quick serves, are just that fast food. The pretzel and hot dog places are quick and not bad. The pizza isn't horrible, but over priced. The restaurant was meh at best. The buffets were disappointing, not a huge selection and quality of food just was not worth the price. I see a lot of folks recommending eating elsewhere, aside from the convenience I have to agree. The value and flavor are just not there. We did not go outside so I cannot speak to that. Our room was clean, however multiple outlets did not work, the shower struggled, and our lights flickered a bit. Nothing we couldn't manage, but for the price I would expect better. We did the wolf den, the kiddos loved the little nook and said the beds were comfy. The pull out couch took an act of congress to pull out, but once out worked as designed. We could not get it to go back in so had to leave it out for the duration of our stay. Housekeeping was very kind and generous, GWL has a great team of humans for sure. I probably won't wait another 17 years to return, but I might rethink staying onsite, if we do, we will definitely make different food choices. read more

See all

Roach in the pool. Showers didn't work right. Lifeguards were not doing a good, safe job. On either sets of smaller slides Too expensive for gas station food. Needs a dress code. I don't need to see a teenage girl in a thong bikini and neither does my son. Or anyone else for that matter My son had fun but he's a toddler and doesn't care about safety or cleanliness. read more

2026 Yelp 100 Challenge - #3 Visited New Years Eve and I was surprised at how busy it was. There is loading and unloading lanes in the front, but you are unable to leave cars unattended. Parking was $19 per day just to park in the lot. Waterpark is open from 10 am - 8pm Magic Quest is open til 11pm With several other fun options located on the first floor. Downloading their app allows you to get updates on upcoming events but not much else. Communication was provided via text and there are attendants on each floor willing to answer any question you may have. Our room was clean and there were plenty of towels available. The waterpark was fun with a spacious kids area and a giant dump bucket. Lastly the restaurant on the 3rd floor had delicious food and friendly service. My family and I had a great visit and look forward to returning soon. read more

See all

We came to Great Wolf Lodge on a whim as we were sitting around, wondering what to do after the holidays. We scored a good deal on a room and purchased the pup pass before arriving. Parking was easy found a spot pretty quickly and our room was ready when we got there. We did have to wait in the long check in line because your account with Great Wolf Lodge has to match the credit card holder's name otherwise you can just use one of the kiosks. They have activities that are free in the lobby such as story time, dance parties as well as bingo. The main thing that we spent our day doing was having fun in the waterpark. We went downstairs in the food court area to grab a bite to eat. You can conveniently order in their app so that way your order is in and minimizes the wait. There are a lot of people down there wanting to eat! Magiquest is fun so bring your wands and if you don't have one that are available for purchase. Room was cozy and comfortable. Yes this place gets busy but it is part of the fun! We would definitely come back for another family getaway! read more

Great Wolf Lodge - 12.26.2025 - Resorts Near Me - Grapevine, Texas

See all

We come here yearly for my birthday and it's always the best! The waterpark is fire and has a ton of good slides. There is a good kids area too at the water park. We get the wolf pass which is a super good value for things to do. You can do the ropes course, which has many floors of obstacles to traverse and zip lines to zip across. You can get a free cup of candy of your selection. You can get a free ice cream. You get a round of laser tag and bowling. You can go mining for gold and gems. And you get an arcade pass.All the things I listed is on the wolf pass. The only down side is for the arcade you only get like $5 on the game card which is like 3 games but luckily my family is pro at space invaders so we cooked! Also with the wolf pass you get a wand and a game for magi quest. Magi quest is an immersive wand game where you hunt around the resort searching for stations to fight bosses and collect items. This is one of my favorite things to do here. If you have not been here yet I totally recommend going especially if you have kids! read more

Great Wolf Lodge - Magi quest wand - Resorts Near Me - Grapevine, Texas

This was our first and likely our last visit to Great Wolf Lodge. For the amount of money you spend on a stay, the overall experience just didn't feel worth it. The room we stayed in looked outdated, and we had toilet flushing issues right from the first use, which wasn't a great start. The water park itself was enjoyable, and we didn't have any issues there. I do want to give credit to the lifeguard staff... they were very attentive and clearly doing a great job keeping an eye on the kids, which we really appreciated. We ate dinner at Fireside Restaurant and had a good experience there. One tip: don't rely too much on the app waitlist as it showed limited availability, but when we checked with the host in person, we were seated right away with no wait. Breakfast at Timbers Table & Kitchen, however, was a complete letdown. I didn't expect to pay $78 for a buffet breakfast for two adults and two kids, especially when the food wasn't good. The donuts tasted like they had been refrigerated overnight and were barely edible, and even the self-toasted bagels were stale... no amount of toasting helped. If you're reading this, I highly recommend bringing your own food for at least breakfast to save money and avoid disappointment. read more

I thoroughly enjoyed this family trip to GWL! We had never been before, and just wanted to play at the waterpark. But since they were running a special room price, we decided to stay a night in the Wolf Den Suite! Checking into the Lodge was super easy, just scan the QR code from your email and your wristbands get printed out! The wristbands are your key to your room and can be used to pay for most everything if you chose to have a card added to a designated wristband. We bought the breakfast package beforehand and no other special packages because I knew my kids would just want to spend their time in the water this time around. However, I told them if we want to add the MagiQuest wands next time we could, it looked like a lot of fun. But honestly, I think they would be perfectly fine just splashing and sliding. I definitely recommend Great Wolf Lodge :) read more

Great Wolf Lodge - Swimsuit dryer in the shower area - Resorts Near Me - Grapevine, Texas

See all

Ok so this place was amazing!! From the staff to the all the water slides, arcades and y'all there's an ice cream shop inside!! Say less!! We went with friends and I would gladly do it again. There's everything you need for the entire family and deals are always happening for an overnight stay! Can it be expensive yes, is it worth it also yes! Can't say that about everything!! Go have some family fun!! read more

Great Wolf Lodge - Resorts Near Me - Grapevine, Texas

Overall, I had a great first visit with my daughter and family. I really appreciated the whole design - architecture, room style, activities, and decorations - was catered to kids and families. My daughter loved the best the indoor water park, and the different stores and arcade on the lower level. Surprisingly, the indoor water park was much bigger than I thought it would be. And, as crowded as it was, we were thankfully able to find open seats for our party while my daughter and her dad enjoyed the water. Our actual room was very spacious and more than enough room for the three of us for our night stay. My daughter loved the bunk bed style beds for the kids, and was climbing up and down them as much as she could. I am not sure if I'll be back til my daughter is older to enjoy more, but I am glad she got to experience it and for us to have a nice staycation. read more

I've been coming here since my now 23 year-old was just 10. It's always been a fun, family-friendly place and I was excited to see the recent renovations. They were definitely needed and it looks great! That said, I have to share a serious concern about our current stay. The sixth floor, where we're staying, has been overwhelmed with the smell of marijuana. If this were an adults only resort, that might be one thing, but this is a family establishment, and it's completely unacceptable. We don't live that lifestyle, and we certainly don't expose our children to it, our youngest is 10 years old. I first reported the issue at 6:05 PM, and I was told it would be addressed. When we returned around 10:30 PM, the same strong odor filled the hallway in the exact same area. I followed up again and spoke to the manager, Kiki, who sent security (Anthony) to speak with me. He was very polite and explained that it's difficult to pinpoint the source, he assured me they were looking into it. Unfortunately, if this continues tomorrow, I'll have no choice but to move my family across the street to the Gaylord, we are Titanium Marriott members so it would be easy. I've genuinely loved this family resort and we come here every summer but this might be our final visit. We can't and won't tolerate an environment like this for our children. What's frustrating is that we've visited other locations, California (I believe it's legal there), the Poconos, and Sandusky and those resorts have a clear, well-enforced zero-tolerance policy. The moment they suspect anything inappropriate, they fix it. This should be a safe, clean, and welcoming place for families. When the hallways reek of marijuana, it completely undermines the experience and makes it hard to enjoy our time here. On a positive note, I want to commend the outstanding customer service we received from Carter C. and our wonderful waitress Jayne at Firegrill. They were both fantastic and deserve recognition. But honestly customer service has never ever been an issue at this location (Don't ask me about Webster location customer service because that one sucks lol) read more

See all

I called last year to leave my booking open, but unfortunately, that was not done. Instead, they booked me for a specific date without ever sending me an email or message to confirm the booking. Because I had specifically requested to keep the booking open, I had no idea what date had been assigned to me. I didn't show up for a booking I didn't even know had been scheduled, and as a result, I lost my money. This was an extremely frustrating experience and, honestly, terrible customer service. A simple confirmation message could have prevented the entire situation. read more

Our stay was pleasant The kids love the water park and magiquest. But it's absolutely a one and done thing. They rooms were nice, clean, and comfortable and very spacious. read more

Great Wolf Lodge - Resorts Near Me - Grapevine, Texas

See all

Everything was amazing especially Kaylah who helped us at the bowling station she rocks read more

Great Wolf Lodge - Bowling score - Resorts Near Me - Grapevine, Texas

Where do I begin, I chose great wolf lodge for a 7 day stay meanwhile my home was undergoing a renovation. (Should've stayed at the Gaylord) My insurance paid for the stay. The check in was a nightmare. Spent most of my day at the check in area because every time my insurance sent the payment the hotel somehow always need more money based on room rates. Second night in my room for roaches. Massive ones they offered to spray the room, I said absolutely not. I have a 7 month old baby and 2 kids under 6yo. Spraying would not resolve the issue as the back sliding door has a massive gap. Then they moved rooms and you could hear the next room over ppl were loud and fighting and then the tv was super loud to cover up the fighting. All of this was brought up to the staff. Insurance paid for our meals package and front desk failed to mention that gratuity is included when dining for breakfast. Everytime I had breakfast the waiters would have me sign and fill in gratuity and so I did. Until I realized after reading the fine print that gratuity was included. So I was tipping 2x, so I went to front desk to fix the problem. Fast forward 2 weeks after my stay, great wolf charged me $1800x2 on 2 separate days. No receipt, no warning. I called and they refunded one and said the second would be refunded in about 3-5 days. Well that didn't happen. And they opened up a case. I received an email saying it was for the meals packages that my insurance already paid for. And sent me a receipt for it. This was all after the fact. So once again I had to do all of the work and ask for a damn receipt. I have invoices showing zero balance from after my stay that my insurance paid for including the meals packages and this company is trying to charge me for it. So frustrating and will not ever be returning. read more

Great Wolf Lodge - Roaches - Resorts Near Me - Grapevine, Texas

See all

Here's the story behind this receipt. My two grandchildren and I visited Great Wolf Lodge on July 11 to spend the night and have some fun. Well, while they were busy splashing around at the waterpark, I checked my room charges and saw a charge for $263.58 at a restaurant I had not been to. When I complained, I was sent this photograph of the receipt and they stated that since I had signed for it obviously it was on me. So I marched down to the front desk and threw a hissy fit and Security told me that they would check the security footage. About an hour later they come and find me and they say "oh you're right, sure enough it wasn't you, we will take care of that." Their story is that the family who stayed in my room prior to me checking in is the family who did this. And it was a mistake on Great Wolf Lodge's part. They inadvertently charged me not the previous family. Ok, then- Who signed my name??? The server or the customer?? If it was the server, does that mean somebody can just say a room number and the server will look it up and then sign the person's name to a receipt? I'm guessing not, but if so - WTH? That's not a great way to do business. If not, then some A-hole decided to have dinner on me. Unfortunately, I have no recourse at this point. I am told that since the charges were reversed, I am not the victim, so my police report was canceled. However, I feel I would be remiss if I didn't let everyone know, if you visit this place, check your charges! End of rant. read more

Great Wolf Lodge - Receipt I did not sign - Resorts Near Me - Grapevine, Texas

Dusty!!! They fool you with the lobby. The experience at the lobby sets the stage, the sounds he assistance the sights. But then you get to the main reason were all there... the indoor waterpark. First of all, it is tiny. TINY!! Crowded, dirty, gross. There is an outdoor attraction that requires you to wear closed toe shoes and you have to wall through the water park to get there. Picture sneakers on wet floors, dirty sneaker water and barefeet, then picture that water flowing into all the pools. Yeah. This place will take all of your money. As expected the food and drinks are very overpriced, not to mentioned the lines to order at kiosks. Food is gross. We ordered chips and salsa, they charged like $3 extra if you want a tiny cup of jalapeno peppers and its extra for cheese and guac..all in all they didnt give us our jalapenos and salsa. None of it was good. We were smart to just door dash our food instead for dinner. If you look up you can see the thickest layer of dust all over the pipes and tubes. All the slides are corroded by rust. How they are still holding up? Maybe they are waiting for one to fall. The lazy river is a joke. Takes me longer to get around my kitchen island. The rooms are not impressive. Its all a facade. A bad one. The linens are almost disposable. Tiny beds. Tiny table in the room. We had to eat on our beds. Could not get the room to be cool at night but here is the biggest problem I personally had... I was haunted at night in room 6050 at 2 am. This entity was very persistent and did not feel friendly. I have stayed in one of the most haunted hotels in Texas (the Menger) and have never had an experience like this at a hotel. No one got a wink of sleep, not even the kids. I just wanted out of that room so fast. We did not wait for checkout to leave the room. Additionally they try to upsell everything. Take the wands for example. My kids see the little kids wanding away.. looks pretty cool. We go see the wants and they start off at $25 per wand. Do you get to go off and start wanding away with your budget wand? no you must pay for the "game", oh dont have time for a full on game because youre only there for one night? no problem the have a non game feature that you have to pay for so you can kind of interact with the tree trunks. Oh but DONT forget you also might want to buy a wand topper which is another additional fee so that your want appears complete and you can have "extra" powers. If you are thinking about the game pack let me tell you maybe only the ropes course is worth it. The laser tag game the room is tiny, the bowling is mini bowling, and the top golf looks dead. read more

Normally, we go to the Kalahari Hotel in Round Rock. However, this weekend we decided to stay at the Great Wolf Lodge because to avoid the 3 hours drive. Pros: 45 minutes drive. People are friendly. Clean. Cons: Over priced on everything. Paid parking $25 The rooms aren't cosy at all. Cement floors. No carpet. Very small windows. The breakfast was the most disappointing part. It is not even close to the Kalahari's, yet they charge more than the Kalahari. Embassy Suites hotel serve the same exact buffet but for free and the room rate is $300. This hotel charges $25 per person for the breakfast and the room rate $445. I think Kalahari is worth the drive. read more

My family recently stayed at Great Wolf Lodge, and overall I'd give it a 6/10. There are definitely some highlights. The lazy river was a big hit and super relaxing, and the arcade is honestly really cool with a lot to do. The bowling is cute and fun for families, even though it's very small. We also tried the VR experience, which was actually pretty cool and something different. Food was a mixed bag. The pizza was good, and the nachos were easily the best thing we had there. On the flip side, the burgers were pretty terrible, especially for the price. Speaking of price, that's one of the biggest downsides. We spent around $700 for 2 nights including food and the room, which feels pretty steep for what you get. On top of that, there are a lot of little extra charges that add up--$25 a day for parking, being timed on drinks, and even timed while bowling, which takes away from the experience a bit. Some of the attractions also felt smaller than expected. The laser tag area is tiny, and while fun, it's over pretty quickly. Overall, it's a fun place for kids and families, and there are definitely some memorable parts--but the pricing and extra fees make it hard to fully justify. If you go in expecting to spend quite a bit and just want a fun getaway for the kids, you'll still have a good time. read more

Great Wolf Lodge - Resorts Near Me - Grapevine, Texas

Our family just had our second visit to Great Wolf Lodge, and it was just as much fun as the first time around! We love this resort for a quick getaway, especially during these hot summer months when an indoor water park is a real treat. Hard to believe but it really does get to hot outside in Texas to swim! The kids, of course, were absolutely thrilled with the water park & our room was comfortable for the family, providing a good base for our stay. The convenience of having multiple dining options on-site meant we rarely had to leave the resort, which is a huge plus when you're trying to maximize your fun time. read more

See all

I would not recommend this location. Stay for the weekend on my grandsons birthday and had a bad experience. Poor customer service. No urgency on anything. First, room did not have iron or ironing board. Was given a cell number to contact willow and it was delivered more than 24hrs later. Just in time for check out. But the final straw was the fact the room was cleaned and toiletries were not refilled. We spoke to front desk and again, NO URGENCY! We visit Dallas, Grapevine are often and have stayed at various hotels, and this one ranks at the very bottom. Sorry Great wolf, you lost a customer. Only positive was the water park. My grandsons loved it. read more

We had a great stay at Great Wolf Lodge! The staff was friendly and welcoming throughout our visit, and our room was clean and well-maintained. One of our favorite parts was the character shows, they were such a fun touch and our kids absolutely loved getting to see the characters throughout the day. We didn't eat at any of the restaurants, so we can't comment on the food. The only downside for us was the outdoor pool closing at 6:00 PM. During the summer, the sun is still out until around 8:30 PM, so it felt like we missed out on enjoying that area. We also noticed that the double tubes for the outdoor slides were often being held by teenagers who would stay on them and immediately get back in line instead of returning them for the next guests. Since younger kids need the double tubes to ride with an adult, it would be nice if staff monitored this a little more closely to keep things fair for everyone. The lifeguards in the pools were very attentive and were doing a great jobs. The house keeping staff did a great job and were great with accommodating with what we needed. A broom in the room would have been helpful as little kids make a lot of mess with snacks, but I know a typical hotel doesn't provide that. I seen a lot of comments about others being surprised about paying to park.. just do your research, I didn't see an issue with it. Checking in does move slow if you are not using a kiosk. I used the kiosk but ended up needing assistance for other things so I had to wait in the line and it did not move fast at all. Again, not a big deal. Overall, we had an excellent experience and will definitely be back. We'd happily recommend Great Wolf Lodge to other families looking for a fun getaway! I'm really unsure why I read so many negative reviews, I was concerned before our trip but I'm glad we went through with our booking. read more

I thought I had added this, but I just realized I had not. We, if you can believe it, were charged an exuberant amount of money In addition to our costs for the room, we paid for the person who had stayed there before us. And they told us it would take 5 to 7 business days at least to be refunded. ‍ We have not been back as this is one of the worst experiences at a resort or hotel ever. read more

Make no mistake, Great Wolf Lodge is a family resort, designed to keep kids highly entertained and YES, they will nickel and dime you for *everything.* That being said, I came here for a family vacation over Christmas and my kiddo had an absolute blast, creating memories that will last a lifetime. The resort follows an x days, y nights model - meaning, you can show up for the indoor water park at 10 am the morning of your check in and you can stay on property until 8 pm the night of your check out, if you want to maximize your stay there. Everything was decorated for the holidays during our stay and the front lobby featured a spectacular Christmas tree. Be warned, they *really* lean into the wolf "theme" Kids can howl at the gift shop to receive a free pair of wolf ears. Much like Disney's mouse ears, they're ubiquitous and you'll see lots of families wearing them around the resort. The water park was aging, but decently fun. I liked the big splash down, the wave pool and the lazy River. My daughter liked the mid-size water slides. The massive tubing slides have a 3 or 4 story drop and we didn't attempt. Lots of the infrastructure was a bit corroded or rusty even though you can see evidence of ongoing repainting projects and repairs. We attempted to order a pizza using our wristbands, but the chip reader was broken. "Snow Land" was a bit of a bust - I was expecting a Christmas village feel, but it only consisted of a few snow globes with activities that remained closed during the entirety of our visit. No matter, because there was plenty to occupy us during our stay. The next day we tackled the MagiQuest adventure. I paid for a Paws pass which includes the magic wand needed to play the game. Here's where they get you! Only a parent with a heart of stone (or empty wallet) could resist the pleas for the upgrades for a fancier looking wand and a topper. My kid LOVED the game and was determined to play through to the end of the storyline. The whole thing took about 7 hours (we broke for lunch) and my step-tracker says we walked approximately 3.5 miles. Multiple stations on the 1st-4th floor feature item-gathering quests that have you scrambling from the 4th to the 1st to the 3rd to the 2nd floor and back again. Some of the later final bosses are tough to defeat and took several tries. The lengthy cut scenes at the magical trees represented real bottlenecks and we spent quite some time queue'd up at trees, despite discovering the hack that you don't "need" to report back to the storyline-recommended tree. The stairwells and elevators are clogged with young adventurers and I don't envy the folks in hotel rooms nearby some of the busiest game areas. If you miss the wizards ceremony in the lobby for those who've finished the quest, the staff at the wand store on the 1st floor will do an impromptu "knighting" ceremony for you which was great fun. Our room was moderately comfortable- I got a room with clubhouse bunkbeds for the kids. Faucets were leaky, and the hotel had to temporarily shut off water for about an hour. Yes - a bit spendy, but absolutely a stellar time for kids. It's not the lap of luxury, but it was still very, very entertaining. read more

The room and the pool was great. BUT, we spent $300.00 on a room and went down to get into the pool at 9:30 am. There was a large line going back to the Lazor tag- 200+ people and one young girl trying to scan each arm ban. We are required to check out at 11:00 am but we had to wait 35-45 minutes. I went to speak to the manager when we left and waited 20 minutes after being greeted. To then hear, he called manager of swimming. The "Assistant" manager came up( 15 more min.) listened and said I was not aware of this; there should be 2 -3 people there at that time. It seems my complaint to assist them just went out the window. Then, we went to leave, I had paid $27.00 for overnight parking. The wrist ban would not raise the gate. I then put my entry ticket to be scanned and it said we owed $37.00. With a line of cars, we had to pay to get out. I then call Great Wolf Lodge who said they could not assist me, that Ace Parking is over the parking lots. They said to contact them, but we should not have been charged. This makes the good time we had, very frustrating and wondering if we should find different kids hotel next trip. Grandmother - Neigh Neigh read more

My first post renovation trip after many trips to the older property. I really like the extensive rework downstairs on level 1 with Magiquest, the food court, and other amenities. However, I do feel like bowling and VR pricing has a horrible value. I can pay $17 for magiquest that takes an average kid 4 hours to play and have fun or $8 for 5 minutes of VR or 20 minutes of bowling. It made way more sense to avoid all the new for the redone magiquest game that the kids reported worked wonderfully. Both inside and outside water parks are the same with a little more random seating in hidden places. Cabanas are expensive in both areas but don't provide enough perks or premium locations to warrant the cost. The biggest issue we experienced was guests with young kids either not having swim diapers or letting them get too full caused both areas to be shut down three separate times. I can only imagine how disappointed day pass goers felt sitting out for 45 minutes to an hour waiting for it to be ready again. The lifeguards hate it as do the guests so keep your kids clean and checked. Still recommend the highest tier birthday package that gives banners, $40 back to the arcade, pizza and soda, full size cake, and balloons for $90. They've kept that the same price for years and that's appreciated to make birthday goers feel special. Overall, a good family time with a few hiccups but something we would revisit. Although the magiquest fans would appreciate a new game, rotating games or something to liven their experience. read more

My family was excited to stay at Great Wolf Lodge in May 2026, but unfortunately we found that it has seriously gone downhill since our last visit in February 2020. It was very dirty. In the ladies' restroom in the indoor waterpark area, there was a large amount of vomit and some feces on the floor. It was extremely disgusting and appeared to have been there for quite some time. There was also hair and filth all over the floor. I kindly asked if someone could clean it, but I was told they could not because there was not a female cleaner available that day. Our hotel room was also dirty, including the bathroom. The shower curtain was frayed all along the bottom, the hinges on the bathroom door were rusted, and the toilet did not flush properly. The overall condition of the room felt poorly maintained and unclean. The food on the buffet, aside from the fresh fruit and lettuce, looked like frozen microwave food, so we decided to eat elsewhere. Unfortunately, we will not be staying here again, as there are many other indoor waterpark alternatives that are cleaner and offer better food options with even a slight effort toward upkeep and quality. read more

We visited back in 2019. A lot has changed since then as far as aesthetics go. It looks so outdated and different from how it looks when we went before. The staff were great. In the waterpark area, if you do not intend on getting wet wear minimal clothing and bring a handheld fan. It gets really hot in there, and the chlorine smell can be over powering. Living as far as I live from great Wolf, I would not make the drive to come back, but if you are closer to the area, I would definitely recommend you bring your kids, especially in the colder months just so they can have some swimming fun. read more

I loved my stay here! Stayed here for my birthday. More so for a place to stay instead of a water park resort. And I still really enjoyed my stay. I was roughly 30 minutes from everything I needed. Only 7 minutes away from the mall where there's Meow Wolf and Round One. Everything I wanted was right there. Including their version of Chinatown. Great stay. Nice hotel rooms and good distance from everything. Would definitely come back. They even give you free ears! read more

The entertainment provided by the hotel is the only thing good about it. It was very expensive. Our room wasn't clean. Our feet stuck to floor. Also they don't clean rooms while you stay there. No where to put clothes in master bedroom in suite. No floor lamps or enough lamps. Sipper cup that I purchased in a package never received. They ran out. They told us they would have next day. 5 days later no cups. They gave our food order away to someone and then tried to make us pay again to replace it. Close parts of water park during day to clean it. I felt like the whole lodge was ran by teenagers. Poor quality for the price. We don't plan on returning to this location or other based on our experience. I wouldn't recommend to anyone. We were in Grizzly Bear suite 2058. read more

This Great Wolf Lodge has been around for a very long time and needs a much needed renovation. We went during some of the renovations where we had to park in the very back because front entrance was inaccessible and we had to walk far to get to our room after checking in. The room was old and smelled a little of mildew but we didn't complain that much during our stay because we were hardly in there. Honestly we only came here because we received a discount to stay again from the Webster location and decided since we were going to Dallas anyway we could give this stay a try. Only reason why it's not one star is because we had a quick check in, safe area around the hotel, the waitress at the breakfast buffet was so nice and the drive to other places in Dallas we were going to wasn't bad from here. The waterpark was okay but did not have as much to do for my older son. He actually fell really bad and hit his face by the large bucket play area because it was so slippery on some part where there was a trickle of water. Food was outrageously priced. We ate at the breakfast buffet which was not worth it like the one in Webster and because of this renovation there was a lot of loud noise so early in the morning and we could smell the hot torch air from the construction. We also ate at the restaurant upstairs for dinner and the service was so unbelievably slow I was over it. The nachos had so many jalapeños in it that my kids couldn't eat it. But the kicker for us was the last night of our stay... my husband found a single bed bug in the bathroom and killed it. We freaked out and checked everywhere else in the room especially the beds but nothing so not sure. Maybe it crawled from the vent? We checked out so fast the next morning, a little rattled and probably won't be back to this location again. read more

See all

I stayed in room 4084 back in November. The stay would have been better if staff actually cleaned the rooms. You would think since Covid they would make sure these things are always addressed. I wouldn't recommend going here. It's overrated and overpriced. Phone didn't work in the room and some of the plugs by the bed didn't work. My kids and I didn't even stay until check out. read more

See all

AWFUL. From checking in talking to six different employees to get into my room. WORST EVER I would not recommend staying here. However, the waterpark is not too bad. But if you're looking for a place to sit down and you're older 40 or so don't bother all the kids have the chairs under the umbrellas and stuff. Big waste of money and time. read more

Scam, ripoff, charged 5-600$ dollars for one night, only add on being the 100$ dining deal, which didn't even do anything since they charged 136$ for 2 buffet plates and the food sucked. Meaning the 100$ paid in advance no longer did anything for the trip. Magiquest cost 90$ for a plastic wand and the actual game; the waterpark is similar quality to kahlihari resort, the base cost was supposed to only be 340$ for a standard room.. the room is no better than any best western out there.. overall bad experience; just trying to stop people from making the same mistakes I did, it really sucks the room isn't even a whirlpool but it is 340$.. only chose to come because had no family to spend holidays with, ik prices jump during holidays, but all the overtime I worked went right in the drain like it didn't matter. Waited in check in line 3 times in a row to get into room, that time is gone Showers in room did not run hot water and took forever to get Luke warm. Wanted a good place to get away from home for a little bit but this place has you begging to go right back home after 3hours, will never come back and advise any other families or couples to steer clear of this place. Nickel and dimming people is an understatement. read more

See all

The lodge had lots of great activities for the kids to enjoy! The water park was amazing! The lines for the slides were reasonable. We only wish more inner tubes were functioning. The family enjoyed the laser tag and bowling. The atmosphere was festive and energetic. The employees were very helpful and friendly across the board. The lifeguards were attentive. We enjoyed the convenience of having the room key built into our wristbands. There were drawbacks when we entered the room. The thermostat never got the room comfortably cool. There was hair in our tub. The room had no hand soap for after using the toilet and every hand sanitizer station was empty. The elevators were slow and one seemed permanently out of service, slowing it down further. Overall, still net positive experience. read more

See all

We've only been at Great Wolf Lodge for 10 minutes, and I can already say our experience has been nothing short of incredible. Our amenities host, Melyssa, went above and beyond for us from the very start. She was warm, attentive, and made us feel so welcomed right away. It's rare to come across someone who genuinely cares about making your stay special, and Melyssa absolutely exceeded our expectations. She set the tone for what is already shaping up to be an amazing trip. Thank you, Melyssa--you are truly outstanding! read more

Our family enjoyed our 2026 GWL stay. I wanted to give an extra shout out to Jo Ann in the gift shop for her exceptional service. She was empathetic, kind and personable and turned a bad situation into a much better experience. read more

Every year I've brought my girls, granddaughter and nieces, to this location but never have we experienced such unorganized and utter chaos. We arrived later in the evening because we had a lengthy drive. When we arrived, the kids were excited, our first issue which is nothing compared to the many more we would have to endure, there were no carts available so waited for at least 30 mins. After checking in, they double charged my card, then the reservation was incorrect for our room. We were suppose to have four bunks not two. Then the pull out couch was broken. The first night we didn't even have the extra bed. They brought a larger piece to fit into the couch the next day but it couldn't be closed for us to use it as a couch. We had maintenance show up several times just for that problem. After that the faucet became an issue, the microwave was an issue, more problems to deal with for just a two night stay, I was exhausted. I spent more time at the front desk dealing with all of these problems than I enjoyed time with my girls. I'm thankful that I had my sister with me because she distracted the girls. Again, we've been several times so we had high hopes based on past experiences. Regarding the double charge, I had to go to the front desk again early in the morning asking to see our bill. Also, there was an incident taking my niece downstairs to buy water for the girls, there was a group of teen boys racing in the hallway, we walked around them and one of the boys became belligerent. After walking further down the hall, I found their parents encouraging the race and they also were upset that we were just walking the hall to get water. Last but not least, after dealing with the double charge to my card, after leaving, realizing it had not been resolved, dealt with that on the phone for over an hour. This required emails back and forth for two weeks to resolve that issue. It's now resolved but the handling of everything we endured has made such a memorable and wonderful experience from years past not something we will do again. They've spent a lot on renovation's, we enjoyed some of it but at this point the nostalgia is gone and so is the hospitality. read more

Loved it. The water park was AMAZING. I loved it. Service was good. And the buffet in the morning was awesome and I didn't even wanted to leave! read more

My kids definitely hard fun here especially in the games area. The rooms definitely need upgrading! Breakfast buffet wasn't bad, it was expected. May probably have to come back and give a try when my kids a way older than toddlers! read more