I award 5 Star rating to Neue Auto LLC, earned due to the diligence and honesty displayed by…read moreservice advisor Mr. Alvin Niki and the Automotive Technician that performed the OBD Diagnostic test on our 2013 XC60 vehicle which begin indicating engine warnings, shutoff in safety mode and ending in engine service required urgent. The diagnostic revealed Crash Zone Faults still stored on board. Mr. Niki's explanation was thorough, understandable to this elderly veteran, Mr. Niki recommended I contact Insurance Adjuster explain the situation. Instead of we can fix it, Mr. Niki's recommendation was the wisest. He was not deterred about losing a future customer in explaining that what we needed is a little beyond the their capabilities, given the dealership would have the Vehicle specific diagnostic tools and the ability to factory reset the electronics. We will be having our XC60 veicle serviced by Neue Auto LLC in the future. The Neue Auto provided the service at no cost to me, as explained, we were not able to correct/repair the problem.

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I was initially suspicious about the perfect 5 star rating on yelp for Oahu Autoshop. There is no…read moreway they can be this good, right? Boy was I wrong. Jessica and Darius are awesome. Impeccable communication. Answering texts at all hours of the day and night. Clean shop. Affordable pricing. No hard sell, just the honest facts. Timely service. I messaged on Sunday, got me in on Tuesday even though Monday was a holiday. Service was fast; all done in a day. I had a bad alternator that was working on/off. I initially cancelled the appointment when the alternator was working again. "No problem"; they didn't give me a hard time or anything. My car needed to be towed in and they came in extra early to receive it. Can't give them a high enough rating. You guys have gained a loyal customer. We'll be back for sure.

Went to Auto Papa with an issue regarding my car kicking/jerking. I was quoted to run diagnostics…read moreto check. Amin took care of me by asking me questions, testing out my car, and explaining possibilities of what could be causing the issue. The challenge is that it is intermittent and it's difficult to reproduce. He did his best to try and replicate it, but wasn't able to. Although I took some of his time to look at my car, he didn't charge me anything as diagnostics didn't need to be run due to no engine light appearing. I truly appreciate the support he provided, top notch. And they are easy to reach out using Yelp messages (just make sure that it sends properly). Thank you, Amin.

It's incomplete work. Based on the work alone I wouldn't recommend these guys to anyone they didn't…read moreput adhesive on one of the plastics on the truck bed. It's missing vinyl film shields on one side, but they left them on the other side so I don't know what happened there. They didn't color match evidence is in the picture there's clearly a line of the two different colors and I can't believe they didn't wash the truck after they finished painting it. The truck also has a weird odor inside. I'm not sure why. When I asked how much it would be to paint the roof it was first $700 then when I agreed to the 3 panels I told him I'd pay for the top on my own dime the price went up over double $1500 for 1 panel. SMH never again. So for 3 panels one being the truck bed it was $1900 then to paint 1 more panel the roof was an extra $1500 just doesn't add up

I've used Richard with 808 Mobile Mechanic several times and he has always been fantastic. My…read moredaughter lives in Hawaii, and when something goes wrong with her car it can be stressful trying to help from the mainland. Richard has stepped in multiple times and taken great care of things for us. He is honest, fair with his pricing, and very reliable--which is hard to find these days. Every time we've needed help, he's been responsive, knowledgeable, and straightforward about what actually needs to be fixed. It gives me real peace of mind knowing there's someone trustworthy looking out for my daughter's car. I highly recommend 808 Mobile Mechanic and Richard if you need a dependable mechanic who comes to you.

Richard from 808 Auto Mobile Repair came to my home on a Sunday to fix my car. I needed him to…read moreflush out the fuel line in my car. He was on time, efficient and very knowledgeable. He finished the job early than expected and therefore adjusted the quoted price. He did an excellent job. I highly recommend his services.

Honestly, Kaleo saved me from spending a lot of money. He was genuinely honest and upfront, even…read morewhen I didn't need to fix the sensors right away. It was definitely worth having him take a look at my Camry. I really appreciate his approach--he's truly trustworthy, patient, and honest. Mahalo Kaleo!!!

Mahalo to Kaleo for saving me a trip to the mechanic and suprisingly, the body shop!…read more Needed help on short notice for my dead car. I needed service outside of the 9-5 window when mechanics are usually open. Anykine Assistance was responsive, professional, and very reasonable. Called Anykine Assistance around 6 pm and they replied and arrived within an hour. The car worked after jumpstarting and he assured me the battery wasn't drained and wouldn't need replacing after it had been om I had already paid when Kaleo noticed my front bumper; it looked as if someone punched it, forcing the panel to jut out. He kindly offered to help fix it's appearance in a jiffy, without me mentioning it! He was able to pop the dent out and used some of his tips and tricks to make it look half decent again. It would've cost an arm and leg to replace the bumper, if he hadn't kindly offered to help make it look normal again. Kaleo went above and beyond to provide exceptional service and you can tell he cares about his customers. Highly recommended, and thank you so much! Disclaimer: This is just my story and what services were offered by Kaleo at the time which I did not ask for. Please do not hold unreasonable expectations to Anykine Services. Just sharing this story of goodwill so you know what kind of business to expect.

Nothing worse than being stuck with a broken car…read more My electronic parking brake froze and the car wouldn't move. The dealer wanted a $150 tow, a $300 diagnostic, and a 4-5 day wait. Called Charles instead. He showed up the same day, found the issue, reset the computer, and had me back on the road for way less. He saved the day. Charles is DA MAN !!!!

So I really didn't want to write this complaint but It's been over 2 months now since I've been…read moretexting you, asking you to come over and repair the damaged you caused while changing my AC compressor for my wife's 2006 Toyota Highlander! So when you damaged the engine block back in October 1, 2025 and took 3 months to try and repair it... The oil is STILL leaking from the cracked AC bracket on the engine block after you said that you repaired it! I KNOW that you're receiving my text messages and you STILL don't call or respond! I've been so patient with you but since you're not responding or answering me, I called https://cca.hawaii.gov/rico/ RICO office to File a complaint against you and your company! The RICO Agent told me that you're NOT even A CERTIFIED LICENSED MACHANIC!!! The RICO Agent also filed my call. I guess it's my fault for not checking your background! Nevertheless, anyone who's operating a business in Hawaii, as a business owner, it's your responsibility to ensure and stand by your work! My wife's Highlander can't be driven and now NEEDS another Engine replacement! I've attached the video of the damage that you caused back in October 1, 2025... So I always like to support Local Businesses like yours and TOTALLY BUMMED THAT because I didn't check to see if you were a Certified Licensed Machanic, I LOST THE USE OF OUR HIGHLANDER and will need to get another replacement engine that might cost $5,000-$6,000.!!! ADVICE TO EVERYONE: Always check that the company you use is a Certified and Licensed person or Company to do the work they advertise!

Dependable service as usual. Scheduled my appointment online which was a big help and easy…read more All items scheduled were completed earlier than I expected. Mahalo!

the whole team at the Waipahu store work really hard. I needed to take my wife to her kemo…read moreappointment. They work hard to make sure we didn't miss her appointment. Mahalo Waipahu Lex Brodie. Lex would be proud. Thank you Very Much

I like bringing my car problems here because they do the work at a fair price. But what I like most…read moreis that all the guys who work here (except for Miles!) give off the distinct impression that you're bothering them and that they'd prefer you go somewhere else. But I was born to antagonize people, so I keep coming here just to irritate them by giving them business.

Super disappointed with this place. Waited on the wait list for my safety and I finally received a…read morecall to get my safety done. The person that does it was SUPER rude. My tint was peeling a little bit towards the rear and they said you can't see through it, there for we can't pass the car. Like... you can clearly see out my window just fine. It was literally a waste of time coming here. Although, I was considering that it was the end of the day and the guy doing the safety's was just over it and wanted to get out. But anyways, never coming back to this place. I went to a Texaco and they passed my safety just fine with no issues lol.

Very professional, friendly and very reasonable price. And if anything go wrong after they fix it,…read morethey will fix at no cost. Highly recommend Mke AC and Auto repair

Excellent! Great reputation amongst locals/shops. They lived up to it…read more Was able to reserve a date and time online. Within a few hours they called and told me what was likely the problem. The resistor for the ac blower motor. Bought both off Amazon and installed myself. Some things you can't skimp on, electrical parts. There was No charge. Not many (if any) companies will do free estimates. Mahalo plenty to Mike and the crew.

3/9/26 My first experience with Sumida's Auto Repair. I brought my 2021 Toyota Avalon into Sumida's…read moreto schedule an appointment for a transmission fluid exchange. Pleasantly surprised, they were able to fit me in that day. Sumida's is extremely thorough and explained what exactly they had to do and why. Juan called me with an update, estimate and confirmed if I still wanted the service completed. They also found a loose vacuum hose which I knew of but assumed it was a for drainage. Super grateful for their honesty. I can't say enough about their service. Their five star reviews are well warranted. I've used many mechanics, a few were really good but none of them provided the stellar customer service and expertise Sumida's Auto Repair provided. I don't own a Mercedes Benz but going forward, they will be doing all the maintenance and servicing for my Toyota Avalon and Honda CRV. https://www.sumidasautorepair.com/about

I have been taking my Benz to the dealer and another shop for repair and services. But my friend…read morerecommended this place for us and said they are good, so, I give it a try when I needed repair. I called before I went down to make sure they have time to look at my car. It cost $216 just to check it out and this does not apply to the repair. Left the car there, with in a few hours, they call back and gave us an estimate. Since they need to wait for parts and they asked us to pick up the car and set up an appointment to bring it in later for the actual repair. It appears they are very busy, we need to wait a few days before they have opening. At this time, they told us if I pay cash, I can get a discount. I forgot if it is 5% or more. I wished they would have say something early on so that I can pay cash for my initial $216 fee. Make sure you ask about that cash discount deal. Anyhow, repair day come, drop off the car at 7:30am, get my car back by the end of the day. (They close at 5pm) Car is running OK for now. The mechanics work there look pretty young, I was wondering how experience they are, but I do not want to judge them by their age at this time. Time will tell if the repair is good. They did say they have a 12 months warranty for their repair which is good. (Update - two days after we had the car back, the check engine light is back on again! We have to take it back but we have to wait for a week before they have opening to check it. I hope the "warranty" will cover this and I do not have to pay extra.