Rented from the Cheshire location- great place, right next to Cheshire Reservoir and the…read moreAshuwillticook train. Manager was very nice, funny. Great ride around the area, with beautiful views. Bikes were in good condition and ready to go. Recommend the location- we will be back there.

They are an old-school, fully stocked "outdoor" store that harkens back to an era of local stores…read morethat seem to disappear, victims of REI's and Big Boxes, where staff are likely to be completely clueless about what they are selling. I stopped in for some gels and air canisters for my bike bag, and bent the ear of one of the bike shop employees who was more than happy to talk bikes. The store is a fly fisher's dream ( or money trap because of how much stuff they have!) - they are fully stocked with Skis ( even in summer!) - Bikes, Kayak/Canoe gear, hiking gear, camping gear - and topped with a knowledgeable staff. Worth a visit, worth supporting.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

Really pleased I remembers this shop, so I could order a baseball cap unavailable elsewhere. (It…read morewill replace a favored cap.) And it's on the way!

The store is very clean, and the staff are both helpful and friendly. The interior has a cozy,…read morewelcoming atmosphere, and the layout is well-organized by brand. I appreciated the variety of brands they offered, even though the prices were on the higher side, but that's to be expected with these brands. I ended up purchasing a cute vest for the upcoming California winter. Overall, it was a great shopping experience.

What a wonderful place to stop at if you are looking to pick up any gear or clothing to keep…read moreyourself warm or prepared for outdoor activities both cold and warm. Everything seemed to be well organized. The options are a bit pricey but they are stylish and appropriate for outdoor use.

My five friends and I went up to Jiminy Peak Mountain for a three day ski weekend. The rentals on…read morethe mountain are not only expensive but the equipment leaves something to be desired, especially in terms of boot quality. I called ahead to reserve skis, filled out the form, and emailed it in. On arrival, we parked in a big parking lot right behind the shop, walked in, and saw ALL of our gear ready to go, name tags and all! The owner couldn't have been nicer or more helpful. He made sure the boots fit everybody, and we were out of there within 15 minutes. The shop is exactly 10min from the mountain. The quality of the boots and skis were incredibly. You could tell 'Ski Fanatics' really takes care of their equipment. I have never worn, let alone rented, such comfortable boots in my life. Most importantly, the boots were warm!! Warmth on the mountain is paramount, every skier understands colds toes. Once we got loaded up, John, the owner, told us to give him a heads up if we were going to return the skis after hours. He lives down the road and was willing to open up the shop if we needed to come in later. Finally, during the return process, John came out and helped us quickly unload all of our skies and gears. Overall, the whole process couldn't have gone smoother. It was a true 5 star experience, start to finish. I recommend Ski Fanatics for all of your ski needs. No one in our group rented snowboards so I can't speak to them.

Great, friendly service. Less expensive than renting on the mountain. Worth the drive. Four of us…read morewere in and out in about 10 minutes.

Great spot for outerwear. Beth made sure to go above and beyond when helping me purchase a…read morePatagonia rain jacket. Will return!

I have been shopping at Natures Closet since it was in Bennington. I followed it to Williamstown…read morewhen it moved and have seen numerous ownership changes. Somehow, the store doesn't think it necessary to distinguish between mens and womens apparel. Many womens athletic clothes don't use numeric sizes anymore, using S, M, L. It can be difficult to recognize that one rack has mens and the next one womens This morning I went there to get some shirts and a fall jacket. My shopping was interrupted by a saleswoman who asked me if I was looking for mens clothes. This after I had been in the store for a good ten minutes, mistaking some racks for mens and vice versa. I said I was. She then proceeded to try to explain where the mens clothes were. I didn't quite understand her and needed clarification, what racks are for men? For some reason, she took umbrage at my confusion and replied dismissively about one side of the store being for men. I asked if it included the wall racks. She said the right side of the store was for men, giving me the impression that helping me was low on her priority list. When I said, of course, all stores are men on the right and women on the left, another saleswoman chimed in with an "I beg your pardon." So I repeated myself. I had two shirts worth $200 in my hands and had come in prepared to spend at leadt that much, but after the attitude and treatment I received, I decided to buy what I had and leave. At the counter the saleswoman folded my shirts and then just stuffed them in the bag. I've been shopping here for nearly twenty years. Never again and I will tell everyone who will listen to me about this experience. Shabbiest treatment I've gotten from retail in decades.

It's a small mom and pop sandwich bar in the back of the store. Coffee, beverages, baked goods…read moreoffered. We split a Turkey sandwich. Oh and a peanut butter cookie. Both ok, cookie was yummy. Convenient. Lady at the counter nice! A few tables to sit and eat. Convenient.

Stopped in for lunch and some Castle Rock souvenirs. Everyone couldn't have been nicer! The woman…read moreat the front desk was super helpful and knew exactly where I should go to sightsee. Lunch was delicious!

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

This EMS has great staff and great gear, its a small store but they pack a lot of good quality…read morestuff in that small space. Great options for many different price points and all the gear and apparel I have purchased from them has treated me well on many hikes and camping trips. They have some great deals for students as well as for rewards members, I have had great experiences with the entire staff. Dan and Ian have both went above and beyond to help me. Retail is hard in general, and I imagine could be even more difficult in a store that sells so much specialty product. The product here is good and the staff here is amazing.

Absolutely no complaints, this shop is jam packed with countless quality name brand outdoor…read moreproducts from head to toe. Just to mention a few of my favorite durables: Carhartt, Levi's, Sorrel, North Face, Timberland, on and on. Talk about customer service, FREE POPCORN!!!! Staff are plentiful and extremely helpful. Value: Twenty percent discounts are common to see and the savings can be significant at the end of your shopping spree. The aisles are tight and no complaints here. Just know a smile and bright eyes go very well with a "pardon me." We missed seeing the seasonal kayaks, but never say never. Next season. Just remember, Sam's is a year round Outfitter and worth the trip.

A lot of stuff and good prices . A little thought to navigate within the store- so much stuff and…read moreso many people. Staff were very friendly and helpful

This is a Eastern Mountain Sports type store. Same basic premise but maybe with more name brand…read morepretty-expensive clothing and equipment. My only hang up with this store, which may not necessarily be their fault, is it is expensive. They do have a great selection of canoes and yaks. They also do rentals on some items so it's nice to be able to try things out before you buy.

Really excellent store for canoe and kayak sports... great selection of boats and one of the most…read morecomplete arrays of accessories and safety equipment you'll ever see. Complete selection of Thule and Yakima racks. Also, great selection of outdoor/mountain clothing, footwear, books, and hardware for cooking and climbing. No bicycle stuff, but that's pretty well covered by other stores in the Amherst/Northampton/Hadley area. Prices are normal, not super discount and not like a boutique shop either. We bought two kayaks there and they were good with the price. Been back many times. I prefer them over EMS because the have a bigger selection, and because when you buy there you're supporting a local business instead of a national chain.

Whitewater rafting trip. The staff was great! They were all very friendly and helpful. Zoar Outdoor…read moreis located on route 2 in Western MA directly across the street from the Deerfield River. Very beautiful area. After a brief safety video and briefing, we were given our rafting kit, loaded on buses, and brought up river to the raft slip, this was about a 30 minute trip north west. The raft trip ended across the street from where we started. An easy exit, we got out of the boat, returned our kit, and walked across the road to watch the video, and purchase souvenir photographs. We had an excellent day on the river during our 10 mile trip. My 14 year old son and I did the Zoar Gap trip which took most of the day with an hour break for lunch at a nice riverside picnic ground in the mountains. You can bring your own food( appropriately packaged) if you would like. They store it in a water proof bag and stow it on the raft. If there is even a hint of rain or you just don't want to get completely soaked, bring a three season jacket or rain coat. Also, you will be out on a river dress accordingly. NO open toed shoes! This includes flip- flops. You can rent shoes and wetsuits. If you have any medical issues like allergic reactions etc. I would either bring your own Epi Pen kit and medications with you, and stow it in the water proof bag, or possibly think about finding a less isolated outdoor experience. Be warned, white water rafting can be physically strenuous. The only issue I had was the lunch that was provided. Not that it was bad, it was well packaged and pre-made( not to order). If you have food allergies or don't like mayonnaise bring your own food. Zoar Outdoor is not really able to accommodate food allergies or pickey eaters. Mayonnaise was on every sandwich. I don't know why. They could just have provided packets on the side but they there were none available. My son hates mayonnaise so he only ate the chips, pickle, and cookies provided which got him through the remainder of the trip but not exactly a great lunch. One man we were with had a dairy allergy. I'm pretty sure he was not able to eat any of the food. I'm not sure why he didn't make sure a head of time if he could eat the food.I wish I had known the sandwiches had mayonnaise on them a head of time. Not a huge deal, we got over it. The trip was super fun! I would love to go again and will definitely choose Zoar Outdoor again.

Steve was our guide for white water rafting and he was awesome. Truly an expert on the route and…read moregave perfect instructions. All staff were very friendly. They even accommodated our dietary restrictions. 10/10 recommend!