Some of the most exceptional service I have ever had. First contact was with a young lady behind…read morethe counter with a contagious smile. She just exuded positive energy and a desire to help. My history of traveling the country and renting skis has occasionally been a stressful story. I described my skiing style to the technician who recommended what turned out to be the perfect ski for me. If I still lived in NY- I think I would have bought those skis- that's how much I loved them. Nice people, great equipment, and convenient location right on the hill makes this a no-brainer for me when I return next year.

I haven't shopped inside the store since 2009, and I haven't lived in the area since 2011, but it…read morehasn't stopped me from going back to The Garden for all things snowboarding! They bought my first board from them in 2001, and have continued to buy anything I can from them because of the customer service and care for their community. Bill and his staff have always been so helpful in guiding me in my purchases to ensure I get the best equipment for my needs. I am working with Bill right now to purchase a new board from them even though I live in Scottsdale, AZ now. He's been great steering me away from companies that aren't producing great stuff anymore, and introducing me to better options that I will enjoy more. I really can't say enough great things about The Garden. I will ALWAYS buy my gear from them as long as I can. Thanks Bill and Team!

I was on a mission to find a very specific bike and came across this place online. Which happened…read moreto have the exact bike I wanted. After having some issues with shipping online.. I called the store and spoke to a gentleman who had the manager call me to troubleshoot. Luke was amazing. He went above and beyond what I expected to ship me a bike to where I am in California. I only wish I wasn't across the country so I could go in person to thank him for everything he did to get me this bike. I would gladly purchase more bikes from The Garden.. not only to support a small business but because of the wonderful experience as well!!

I have been to Plaine's many times and am always happy with the quality of service provided. A…read moregreat ski and bike shop that cares about their customer experience. Best prices around. If they don't have an item they will tell you where to go to get it. I cannot recommend this place enough.

Jacob helped us all get geared up!! Every staff member in there greeted us and offered to help…read more Jacob was super knowledgeable and so nice. My husband got a jacket and bibs, a ski boot bag for our daughter and a snowboarding bag for myself. We will definitely be back!!

Friendly and helpful staff. Great bikes Set us up on great…read moretrails with all the safety equipment we needed.

Ordered bike for online pickup as they had the color I wanted,it was a Sunday waited a few hours…read moreand drive to pickup bike but only managers can pick online orders. Thankfully the young man called his boss and got me out of there with my new bike. Great effort by the employee Your online ordering system needs to be more clear and state that an email will or phone call will be made when the bike is ready. It only told me my order was placed.

This review is for the Mountain Adventure Park - which really deserves its own Yelp site as it is…read moredistinctly different from a ski resort! I had low expectations given the reviews I'd read on this site and felt worried we'd be throwing money away. We bought tickets ahead of time for the discounted price but I didn't opt in because I figured I wouldn't want to participate in anything. I brought a book. And then 10 minutes after arriving I filled out the 2 page waiver form and handed the lovely people in the Welcome Center $69 in exchange for my all day wrist band. What value! I had such a fantastic time. I was overwhelmed by the knowledge and friendliness of the staff and the quality of the various attractions. I highly recommend going on a weekday in the summer as it was fairly empty and we didn't wait in line for anything. I was with a group of kids aged 12-16 and they all had a blast. But there are also plenty of options for young ones, including a trampoline bungee thing, a mini ropes course, and the mountain coaster and alpine slide. I saw parents riding the alpine slide with toddlers on their laps and it looked really fun. Both the slide and coaster involve long (slow) rides up the mountainside, but the views are beautiful and it's a lot nicer sitting on a chairlift in the summer than in the winter! The slide has two courses so you can go side by side with someone, and you can control the speed, just like on the coaster. There were so many people working and it was very safe, from getting on and off the chair lift to getting on the slide and learning how everything works. Note that if you're being silly and recklessly speeding on the slide you will get hurt. Like, baaaaadly bruised. (Not hurt enough for immediate medical attention, thankfully.) So, heed the warnings of the staff and don't do it. Instead, opt for the adventure of a lifetime on the ropes course. It was AMAZING. There were so many very competent and thoughtful people working there and it was really safe. It was scary, of course, but I never felt like "oh shoot this harness is going to break" or "geez, when was the last time they checked the ladder on this thing." In fact, they were actively repairing some elements on one of the courses (which unfortunately meant one of the courses was closed). There were some moments where you could get stuck or make the wrong guess about what to do next and it seemed like magic that someone on the ground in their bright vest would shout up some good advice. It was definitely an adventure with lots of zip lines and multiple stories off the ground. The staff carefully put you into your harness and then give a very thorough overview of the safety protocol and how to clip in and out of things. I loved that there were so many course options. Lots of great challenges for people at all skill levels. Two other attractions I didn't do but others in my party raved about: a climbing wall and a zip line ride sort of thing for two people. There is a snack bar (and a tavern restaurant I didn't visit) right next to the action and the allergy-friendly options were plentiful! Including Ben and Jerry's ice cream cups, so zero cross contamination worry. The bathrooms are in the welcome center and were clean with a baby changing table. No complaints. It was a super fun day, I highly recommend it, and I thought it was great value for the money.

Best mountain for families! Best ski school (all three kids…read morelearned/are learning on it) my two oldest are exceptional skiers and very safe. The mountain is not too small and not too large so perfect for families with kids. Affordable to actually stay on the mountain which is a must with little ones. Christiansens is a solid restaurant with good food and great beer with the perfect ski mountain atmosphere. The snowmaking team (Team Snowmagedon) knows what they are doing. While other mountains north or nearby are struggling, Jiminy has the good snow. They do well to combat the elements or rain or warmer weather. We always have a great time!!

Rented some 4 bikes from here this past weekend. An overall great experience!…read more If you're looking to bike the Ashuwillticook trail, their store is right across the street from them. Their website is a bit confusing, but I sent them an email and they responded within a few hours. Website said that we needed to bring our own pedals if we didn't want to use the clip in pedals, but that wasn't the case which was good. On the day that we were trying to rent the bikes, the website was randomly down. I called them and they were super helpful. Took down my name and set aside 4 hybrids for us. We were running late and I called to tell them that and the man who picked up the phone was a bit short with me on the phone. We finally got there an hour late. They happened to have put the bikes away since they assumed we weren't coming. But the guy there was super helpful and quickly got the bikes out and got us going within 10min. He was especially quick because he knew we were trying to catch sunset and were only going to be out for an hour and a half before it got too dark to ride. He even cut the price down from 30 to 25$ since we were going to be out for such a little time. We set off and within 5 min I had a flat. I called him and asked if I could get another bike if I rode back. He said to just wait there and he would come meet me. He rode a replacement bike out himself and met me within 5min. It was so helpful! We were able to return the bikes after the shop closed which was great too. Bikes were great to ride and helmets were good too. Sure the website could use some work (or be functional), and maybe some of the people there don't have the greatest customer service, but the person we worked with was absolutely fantastic and it was honestly the best experience I've had at a rental place in forever.

left a 1 are review on Google and was told that they won't fix my bike now. a month later and still…read morenothing has been done to my bike. Very condescending and unwillingl to see my side/ be helpful

I bought some ski boots here recently and they were really great about helping me with the fit…read moreafter spending a few days skiing with a painful right boot. They really listened to what the problem was and helped me solve it. I haven't gone skiing since so can't say how helpful it really was, but I have high hopes! We've also taken our skis here at the beginning of the seasoning for waxing, and they're very reasonable in price.

Super friendly and helpful. Did my boot fitting and was very patient to get them right.read more

Dave's is an active and open outdoors store for all things hiking, hunting, fishing. The store has…read morevery good layout and is in the center of Pittsfield, MA. Review: 5

Check online before buying from them, the pellet gun we got for our daughter was $150 without a…read morescope. If you buy it from the seller online it's $120 with a scope or $100 with pellets. Price gouging at its finest