I've been coming to great nails for several years. I've never had a bad experience. The staff is great and thorough, their work is quality and the salon is always clean. I highly recommend this place. Make sure to make an appointment, as they can get busy. read more

This is my very first yelp review, and I hate to say it isn't a good one. The lady who did my nails was very sloppy and that place is very unsanitary. Stay away. read more

Great Nails - Nail Salons Near Me - Austin, Texas

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Never. Again. I hate, HATE, writing bad reviews but this was just too much. My polish change looks worse than anything I could have ever done. Just thought I'd come treat myself though. The only saving grace was the actual pedicure part. He cleaned up and polished and my feet look and feel great. Minus the polish job. Too rushed. The young lady working next to him saw what I was dealing with and just shook her head and said, "men!" Got hot wax as part of the pedicure and that was extra without asking/letting me know. Too bad. I wanted to like them because even though they were jam packed, I was seen right away. Oh well! read more

Great Nails - Not happy. - Nail Salons Near Me - Austin, Texas

I've been trying to find a place who does a near perfect pedicure and I have found the place! Fortunately they were opened and I was able to come in with my friend and we both received really nice spa pedicures. I've never had a pedicure like that ever. I forgot the name of the lady helping my bit she scrubbed the heck out of my feet and my toes look absolutely beautiful. I'll for sure come back here I had an amazing experience read more

Loved my nail! Lisa was so kind and took her time. I'm so sad I don't live here! I would make this place my primary nail salon if I lived here. Great customer service and such a relaxing environment ! I can't wait to visit and come here again! read more

Great Nails - Loved my nail! Lisa was so kind and took her time. Very relaxing environment as well! - Nail Salons Near Me - Austin, Texas

I got a fill on Friday, had a nail break the next day, and then paint chip and another nail crack by Monday. The owner talked over me on the phone and told me she would be there until 6:30. I got there around 4:30 and she was not there. The lady that was there tried to convince me to let them fix it then told me because I left initially they could only fix the nails. read more

Awful. I got SNS done and the man who did it wasn't playing any attention to what he was doing took phone calls on his personal phone. He forgot to do nails to the point I had to point it out and then he proceeded to paint over the SNS with gel that wasn't even close to the color and when I asked him to fix it he just kind of threw on polish and then CHARGED ME $5 extra. I was so excited to get my nails done and i'm so disappointed. My friends nails looked great but the guy who did mine was terrible and it really isn't worth the risk going there. read more

Nails lifted after one week which happens when they aren't applied correctly went back just for her to tell me that they weren't lifting that she would just file them but it's like if I'm paying money for a full set I want them to last until I need a fill not lift completely off read more

Kim did such an excellent job! I came not know what I really wanted and she really helped me pick the best type of polish for the health of my nails. I definitely recommend this place and plan on returning. read more

I went in to try the latest trend in nails. Ombre nails and Kim took great care of me. I came in with a picture of how I wanted my nails and she did an exact copy of what I showed her. She is amazing and everyone there is very nice. My mom also wanted chrome nails and Mary did an Amazing job!!! Kim and Mary are Awesome and very talented!!! I am recommending Great nails to everyone I know. read more

Great Nails - I went into Great nails so that I could try out the latest trend in nails ombre nails and Kim did an amazing job!! I love them! - Nail Salons Near Me - Austin, Texas

I get my nails done here all the time! They use clean tools all the time, I love this place! Staff is very friendly. Prices are reasonable and nails last a long time. I tried some many place before I found this place and I was disappointed. Definitely sticking to my nail techs here #customersince2012 read more

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Got a pedicure done here & one of the workers stole money from me... while checking out I added a $10 tip and was given a shady look as if it wasn't enough, come to find out one of the workers changed my $10 tip to a $20 tip without any consent. Went back the next day & spoke to the manager that apologized & gave me the full $20 back. This is not ok! Won't be returning back ever! read more

I went to get my eyebrows done and they gave me an old lady who required glasses to wax my eyebrows and everything was going well until she waxed the same part of my eyebrow 3 times and ripped my skin off, i don't recommend her to do brows. Ouch! read more

Love this place! I've been here several times for pedicures and they always do a great job. My last tech was Gam and she was amazing!

Van is the absolute BEST!!! She takes her time and makes sure you leave happy with the service! She's super sweet and has great customer service! read more

Great Nails - Nail Salons Near Me - Austin, Texas

I came in two days before thanksgiving and got pedicure + gel and manicure + gel =$81 (not including tip). The next day my gel on my thumbs completely came off. I called them and they told me to come in to fix. I did, and she was nice about it. Checked my other fingers, which I appreciated. However yesterday I noticed bubbles and my gel lifting (this is EXACTLY one week) from when I got them done. The gel came right off. It's a bit upsetting that you pay ~$100 with the tip and the gel didn't even last longer than a week. I'm honestly not sure if it's the gel brand kind I picked but shellac polish has never came off that quick. You typically have to put foil to remove. I am beyond disappointed. I will say the establishment looks very nice and the staff was nice as well, but the quality was not there for the cost. read more

They are always in a hurry, they are more worried about finishing the work quickly no matter how bad the nails look.

It's Ok. Cheap, I guess you get what you pay for. One thing I did not like was that they do not sterilize their equipment. HOWEVER they pretend they do but they don't. I'm in the medical field and have had first-hand experience sterilizing medical equipment, I know what it's supposed to look like. I posed a picture so all of you can see. I know many places don't do real sterilization, they only sanitize their equipment but what this business is doing is FRAUD! They claim something they don't do. Just FYI. The "sterile pouches" they pull out manicure tools out of have never been sealed, have never seen the inside of a sterilizer. THE ONLY way to open a sealed pouch is to pull it apart. (See picture posted) Theirs are unused, I'm sure not new, I have the feeling they reuse the pouches since they are just for show. read more

Great Nails - Picture #1 insert from top. Picture #2 seal it. Picture #3 open from bottom, by tearing apart. - Nail Salons Near Me - Austin, Texas

This place gets packed, but they staff up appropriately for it. Doesn't mean you won't have to wait on occasion though. Sandy took very good care of me the other night. We spent 2 glorious hours together and she was super sweet through the whole thing. She offered to show me how colors would look on my nails and wasn't bothered at all when I didn't like it and she had to take it off and do it again. Special perk - they offer you wine. read more

Just what the doctor ordered after long day! The staff is always courteous, and they pay attention to detail. I almost fell asleep during my manicure in the massage chair. Ultimate serenity! read more

Great Nails - Nail Salons Near Me - Austin, Texas

I hate coming here, yet I continue do to so because it's cheap and directly across the street from where I live. Every time I come in, I'm rushed to sit in a spa chair and soak my feet, then left alone for 20-40 minutes waiting for a technician. Hurrying you to a chair is an obvious ploy to make it difficult to leave when you're inevitably fed up with the wait (and lack of updates as to how long you'll continue waiting). Once someone finally shows up, service is always rushed and the quality of my finished pedicure is mediocre. It usually chips in a week or so, and I've left before to notice that they missed a spot around the edges. ...I really need to find somewhere else. read more

Came in around rush hour and they squeezed 3 of us in. Great service, offered me a margarita to relax. Very refreshing. Loan who is the person who did my gel pedicure did a great job. It was very relaxing and my toes look amazing! Definitely would recommend to anyone needing to get a service done. read more

Love, love, love this place! It gets plenty busy on a Friday ngith or Saturday, but the ladies who work there do the best job! Easily the best shellac manicure I've gotten in Austin. read more

I love Loren, MiMi and Van! Loren is my main nail tech, but I've had Mimi once before and she's awesome. Van is hilarious and always makes me laugh when I visit. Loren does an amazing job and I'm so glad I found her. The margaritas are pretty good, too! read more

Love this place! Always a good job and exactly what I want everytime. Everyone is so welcoming and warm. Pedicure area is sooo nice, love relaxing there and unwinding after a long week. My go to place for sure! read more

Me and 2 sisters came in, and imedietly was rushed to pick a color and also got rushed while getting our nails done. One lady messed up on my younger sisters nails 3 times and still couldn't seem to get it right. The owner did my nails as well as my other sisters and rushed through ours to get other customers done. The work was sloppy and lazy! Do they even look like coffin nails??? NO. Never will I ever come back or tell anyone to come here. 140$ DOWN THE DRAIN. read more

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I'm absolutely in love with the way Ms. Kim did my nails. The customer service is always so great at this salon. Ms. Kim and Amy are always so sweet and caring to their customers every time I visit the salon for a new set of beautiful nails. :) read more

Great Nails - Absolutely in love with the way Ms. Kim did my nails! - Nail Salons Near Me - Austin, Texas

I get my nails done here all the time! Van does my nails and she is always amazing! I always leave loving my nails. She also does great eyelash extensions too! Everyone here is great and very talented. read more

Great Nails - Ombré nails - Nail Salons Near Me - Austin, Texas

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I love my nails Kim is a nice lady. I got there 5min before they close and she did my nails. And they came out beautiful. I do recommend coming here. Ask for Kim read more

I've been coming here regularly for about a year since it's nearby my house. I've never had any complaints until today. I've been getting SNS on my nails for three years now because it's the best for them and they came out terrible. I think Mary was the nail tech and she just seemed to be in a rush and didn't care how my nails turned out. She did my hands one at a time instead of all the way through and let the powder sit and thicken so it was difficult to file/shape them once she was done applying the powder. I know I should have said something before I left but I didn't have time to stay around and get them fixed read more

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I have been coming here for several years and the service is always excellent. I rarely have to wait and they always take the time to do an excellent job. Definitely worth it. read more

I've been going to Great Nails for almost 6 years. The technician that I see is the owner Kim. I've never come to yelp to write her a review, so it's overdue. She has done a fabulous job whether it's SNS, Solar, gel, etc., I've never been disappointed. She also gives a great pedicure. I've had other technicians when she has been out in the past and they have also done a good job. But by far, Kim is and will always be my favorite technician at this establishment. I highly recommend her. read more

Since the pandemic I have not had my toes and eyebrows done so I decided to treat myself. The technician that did my pedicure was in a rush, and sloppy. I actually had to direct her and show her how to do a pedicure properly. The foot massage offered in the $30 pedicure package was a lower leg rub. The hot towel was thrown across my legs instead of wrapped around like the other clients. All the nail polishes I picked 3 different times were old and needed polish remover added. This was the worst ever! So much for treating myself! read more

I am not happy with what they did i came in with a specific picture and they did not achieve that at all.. read more

Great Nails - Nail Salons Near Me - Austin, Texas

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Been going here for years . Never had a problem but today the nail technician was being super ruff, rushed my nails put way to many coats on my nails the polish came right off , no refunds never going back . read more

I found this place a few years back and have been going there ever since. The quality of work is excellent and they are always on time for my appointments. The place is clean and they do a great job. Mike and Kim Are My go-to people, I love this place! read more

I always come to this Great Nails to get my nails and toes done! Kim does a wonderful work on my nails (SNS). Amy made my toe nails look amazing and she was very nice and helpful! read more

Pro : Lots of people there to do your nails Cons : They are not exactly patient or courteous, nor communicate well. I was snapped at constantly and impatiently shuffled around without any help with my stuff (shoes, phone, keys, water) at 8 months pregnant. My friend had the bottom of her foot cut open while buffing and told me she had a fever the next day. She also had to go back because on one of her finger nails the entire layer of nail polish came off.. I'd never heard of something like this happening but something wasn't done right for that to occur. The lady doing my pedicure didn't even look at my feet while she was working on them most of the time. She just had a weird attitude and I have no idea why.. Maybe it was because I just got the basic mani/pedi and my friend got an upgraded one? I won't be back.. read more

Worst pedicure I've ever had. They didn't test the water when they ran it and I stepped right in to scalding water. I can handle hot water and pedicures but this was so bad that it instantly made me scream. I should have know to just stop right there and walk away. I asked for the deluxe pedicure, she only gave me a classic ($27)but charged me for deluxe ($37). When I brought it up to the manager she didn't care and gave some lame excuse. Polish was all over my left big toe, and they redid it, only with the wrong color (it's lighter). She cut my big toes crooked and was very rough. I didn't even get a good foot massage. What a waste of time and money. Will NOT be back. read more

Me & my daughter have been coming here faithfully for 3 months now. All techs are great but Kim & My are our favorite 2! They have great safety precautions & their shop is clean & they are very nice & professional! Our new shop! read more