Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

It has been a while since I left my review and have had people asking if I still felt the same way…read more I absolutely do! Metro Home Managers does a fantastic job and you cannot go wrong by using them for you property or to manage your condo association.

I've worked with Lance and Todd for almost 6 years managing the rental and upkeep of a single…read morefamily home in DC and can't say enough great things about their efforts/support. As an DC property owner and landlord based in California, I valued their end to end management of the property, inclusive of several repairs, that allowed me peace of mind from a distance. They were excellent at balancing the needs of both myself and the tenants and earned my confidence to the point of managing the renovation and sale of the property. I would highly recommend Metro for both property management and realtor support.

A Collective Christmas: Twas the night before Christmas,…read morewhen all through Park Chelsea No shipments were sorted, not last week's delivery I sent down my partner to gather our packages, But he came back with nothing, no presents to unwrap with When I badgered and questioned him, he relayed that fateful line "It won't be ready for an hour, please come back another time" "But honey I need it," I begged and I pleaded "It's even been logged on the app that they heeded" What is the point of these notifications? Ready for pick-up, is there more to the equation? So here we sit with no bounty from Cringle Killing some time by making this Jingle

Good Morning, Tge best part of my experience is being…read moregreeted by the beautiful, professional, with a great spirit and smile is Ms. Jessica A Concierge), she makes me feel at home

We had the pleasure to work with one of the REALTORs ( Christina Brown ), the experience was…read moreamazing. From the very 1st day we met her she started taking notes of our needs & wants. She made it her priority to keep in touch with us on a regular with new properties that popped up on the market that fit our list and were around our budget. If I could give her a 10+ star instead of 5, i would, she did an excellent job.

Superstar agent YoG and the Fulcrum helped find and then close on a house out of my dreams here in…read moreWashington DC. YoG showed over 50 places over the course of 9 months

I called weeks ago to inquire about their process and have been given contradicting information…read morefrom different staff members. It seems that there is bit of an issue with the training they receive. Long story short, after a ton of back and forth and lost emails and un-returned calls we FINALLY got an agreement from them. We filled it out and sent it back promptly only to get a call from a manager who said our property was out of their jurisdiction. Something that should have been clarified in the first 30 seconds of our initial conversation. The staff seems to be nice enough, but they're misinformed and never seem to have answers. Not the most professional company and certainly not courteous. I would not recommend this kind of service to anyone.

After I moved to CA I needed to find someone in DC to manage my condo. Being this far away I was…read morereally nervous about finding a good management company--especially because of some of the horror stories I have heard about property managers. I actually found them from a friend of mine and am really glad I did. I met with both Tom and Jon a couple of times. They were always on time to my meetings, and their response time and follow-through is always really good, even when I kept going back and forth with them. They've also got a keen sense of attention to detail and would often times bring up details I never even thought of. My place got rented in a week after I had it ready, and the rental payments were set up quickly. They definitely know the business.

I've been living at The Residences at Eastern Market for a couple of months and can easily say that…read moreit is the best overall experience I have had with apartments in DC. I've been living here long enough to address every part of apartment living and will break down each experience individually. Leasing: There was an issue with my income verification, but after connecting with the Property Manager, Charlotte Brown, she quickly got to the bottom of the situation and I had my rental approval in hand shortly thereafter. I'm glad that I had this initial challenge because I was able to see how the management team handled the situation and I couldn't be happier with how effectively it was handled and resolved. Apartment: My 5th-floor one-bedroom apartment is nearly 800 square feet with a gorgeous view of Eastern Market, the Capitol Building's dome, the Library of Congress, the Supreme Court, and Senate office buildings. My floorplan includes a spacious living room and bedroom, a built-in oven, microwave, and gas range in the kitchen, and an in-unit laundry room with a linen closet and extra storage space. I utilize the dining room space as my home office and it provides plenty of space for a large L-shaped desk. The developer, EastBanc, originally planned to build condos and included many features that are not found in any apartments I've looked at in DC, like extra insulated floors and walls (I have not once heard any noise from my neighbors), gourmet kitchen with built-in appliances and externally vented exhaust hood, individual apartment venting with 100% fresh air replacement, customizable closet storage system, real hardwood floors, and more. Amenities: The building has an incredible 6th-floor rooftop with a community room and open-air grilling stations with panoramic views of Capitol Hill, Navy Yard, and Virginia in the distance. There are many additional residence spaces like a main floor community room, coffee and tea station, outdoor courtyard, library, rooftop heated pool, a well-appointed gym, and a Trader Joe's right below. We can even access Trader Joe's without stepping outside! The 24-hour concierge is one of the best I have experienced. Every concierge quickly knew my name and easily handled any request I had as well as the large quantity of packages I had delivered. They will even deliver the packages to your apartment if you'd like. It was amazing to come home from work and have all my packages neatly stacked in my apartment. They've all quickly made me feel like part of the family. As part of our rent package, we can receive complimentary light housekeeping services every other week. I've taken advantage of this and have been amazed at the quality and care from the housekeepers. They will also take care of any dry cleaning, grocery shopping, plant watering, taking packages to the post office, and all I pay for is the cost of groceries or the dry cleaning. Maintenance and Management: My apartment was freshly painted and looked great at move-in. Shortly after, I discovered a couple of issues like a refrigerator water filter needing replacement and a toilet tank that wouldn't always refill completely. Maintenance was at my door first thing the next morning with replacement parts and were in and out in less than 10 minutes. The property is kept immaculately clean by the housekeeping staff and the residents here also seem to take great pride in maintaining a clean and inviting atmosphere. The management at this building is second to none. The Property Manager, Charlotte Brown, is amazing at her job and as a person. She has hosted three or four resident events in the short two months since I moved in and each one had fantastic food, drinks, and entertainment. She knows every resident, child, and pet in the building and goes above and beyond in everything she does. I signed my lease while living in another state and when I finally met Charlotte in-person for the first time after moving in, she gave me a big hug and I immediately felt at home. Price: This building is priced quite a bit higher than any other apartment I've lived in. However, when looking at the price per square foot, it isn't as large of a price difference as you'd think since these apartments are so much larger than others in the area. Additionally, the amenities that I mentioned earlier make this building very attractive and add significantly to the value. The fact that I can live in a large, quiet, luxury apartment, with numerous on-site amenities, in the middle of Capitol Hill, bi-weekly housekeeping, instantly responsive maintenance, regular community events, and a five-star property manager like Charlotte, this is probably the best value for an apartment I've ever had.

My wife and I just moved in with our two daughters before Christmas and we've been spoiled by the…read morestaff here at the Residences at Eastern Market. From the friendly concierge to the management team, all have taken steps to make sure our move-in was a smooth process. The parking garage is easy to get to via the same elevator that takes us to our apt floor. You are also steps away from the grocery store (Trader Joe's). In fact, you don't even have to go outside to get to Trader Joe's. I would highly recommend getting a tour of this place like we did. We fell in love with this place and we were able to pick the exact apt we wanted.

I have worked with Yarmouth Property Management in Washington, DC for decades, and I cannot…read morerecommend them highly enough. They currently manage five properties for me, and over all these years their communication has been consistently excellent--clear, timely, and proactive. I am never left wondering about an issue, a tenant matter, or a maintenance decision. They anticipate questions before I ask them and respond quickly and thoughtfully whenever something arises. Their financial reporting is exceptionally clear and well organized. The statements are easy to understand, accurate, and dependable, which makes long-term ownership and planning far less stressful. As a property owner, that level of transparency and professionalism is invaluable. Equally important is their dedication to the properties themselves. Yarmouth treats each building with care and attention, not as a commodity but as a long-term asset that deserves thoughtful maintenance and stewardship. They balance tenant needs, regulatory requirements, and owner priorities with real skill and judgment. It is rare to find a property management firm that delivers this level of consistency and integrity over such a long period of time. After decades of working together, I can say without hesitation that Yarmouth has earned my complete trust and continues to be a pleasure to work with.

we have worked with Yarmouth for 15 years now. They are fantastic in their support which feels…read moredeeply personal. recently Susan, Isha and Linetta were amazing in helping us through a stressful situation. would absolutely recommend them.

Twelve12 offered me one month's free rent due to severe smoke smell in my apartment and as a safety…read morehazard or to wave the fees associated with breaking my lease early. When old management left, new management did not honor any of the written agreements made written in emails. This was my first lease; their website is currently adverting "LEASE NOW FOR ONE MONTH FREE!*" Don't expect The Yards Collection to keep their word even in writing or to care about their tenants. I experienced sever smoke smells in my apartment leaking in from neighbors smoking several times most days throughout my lease. This has had terrible impacts to my overall health. There are moments where I felt like I couldn't breath and had no place to go in the middle of the night, and not being able to sleep in my own home made me feel homeless at times. I've met 5+ people with the smoke smells in their apartments to differing levels of severity. (Smoke smells including cigarettes, smoking weed, growing weed, and vapes.) Don't expect anything to be done to address this except sending emails to tenants. I know 3+ people who have had issues with their front door not locking to their respective apartments. HUGE safety issue. Maintenance issues aren't the fastest, but they try. They do not order extra inventory of much, so if you have an issue, expect to have to wait due to the lead time associated with ordering the part, it getting delivered, and time to install. The area is also going downhill with increase in crime. Police officer was shot and the block got shut down. A resident in a wheel chair dropped from the 6th floor balcony. A skimmer found at the Harris Teeter. Lululemon shutting down due to crime. The best part is that I've met some great friends with people that live here, many of whom are leaving. I wish I never moved in.

I have had limited portal access since I moved in back in August. As the months progressed I have…read moredone the majority of the leg work trying to figure out what's going on. I have spoken with every single person from leasing agent to manager on the team in the front office pleading for help. Nobody HS every called or emailed me back with any solution. I have been the one to call the third party company that controls their portal and personally troubleshoot with their tech team. I now have ZERO portal access and no way to submit my December rent. I have called corporate three times as well and have just been passed along to someone else each time. Someone has also been submitting random maintenance requests (of which I never asked for) on my unit and maintenance has shown up UNANNOUNCED with no curtesy call to tell me they would be letting themselves into my apartment.

We had a fantastic experience working with Justin to buy our home. I truly value his patience,…read morethoughtfulness, and candor throughout the process. As soon as we started working together, Justin tapped into his deep knowledge of the area to help us understand what neighborhoods and homes would best fit our preferences and needs. As a first-time home buyer, he also explained the process clearly and made me feel confident at every step. When we found the right house, Justin helped ensure we negotiated effectively so that we could make it a reality. He and his team kept everything on track and the whole process felt far less stressful because we knew Justin and his team were organized, knowledgeable, and dependable in our corner. Highly recommend working with Justin!

Justin is simply the best in the business. As a first-time…read morehomebuyer navigating the intimidating DC market, I interviewed several agents, but Justin was in a league of his own from day one. He showed up to our first meeting dressed to impress and offered to pay for coffee before he even knew if I'd hire him. What really set him apart was his approach. While other agents insisted I get pre-approved before they'd even show me a single property, Justin actually made the home buying experience fun and let me look at houses first. I had done my homework on what I would be comfortable paying monthly before choosing listings but he understood that I needed to see what was possible for DC prices and sizes before diving into the paperwork. Once we started, his pace was incredible. We looked at I think it was eight houses on a Friday (and they were all over town because I wasn't yet sure what neighborhood/value for money I'd find in various parts of DC), and by Saturday, we found my dream home. Because Justin is so well-connected, he set me up with lenders immediately that Saturday evening; I was pre-approved by Sunday morning, and he had our offer submitted by Sunday night. After some expert negotiations, the seller accepted by Tuesday. Throughout the process, he basically held my hand, which I needed as a first-timer. But more importantly, I could tell he was always being 100% straight with me--he never tried to sugarcoat things. He is meticulous, thorough, and incredibly fast to respond to the litany of questions I had. From his list of honest contractors and inspectors to his deep knowledge of market trends, Justin is a strategic partner who also happens to be hilarious and fun to work with. If you want someone who is knowledgeable, transparent, and gets the job done, Justin is your guy.

I am not one for reviews, which shows how fantastic of a building this is and how wonderful and…read morehelpful the staff has been. I have lived here now just over a year, and when I had questions about a program that was offered, Genesis in the leasing office was extremely helpful and kind. The process was long, but Genesis was incredibly helpful and took me through it step by step. She was very communicative throughout the entire process. As for the building, I have been in phase two now for a little bit over a year. I extended my lease as long as I could! The building is very well kept, the amenities are great, and the location could not be more convenient to the metro!

We just moved in to this building and so far loving it! The concierge has been very helpful and…read moreaccommodating for our move in. Genesis was absolutely amazing to help us move in as well! She has been very patient over the last few months with us trying to make a decision and was never too pushy. She followed up with us after each appointment and was always quick to answer the phone for questions.