The experience i had was almost criminal. In order to complete your order for pickup online, it demands you enter a tip. It will not allow you to proceed without doing so. If a tip is demand at point of sale, it is not a tip. It is extortion! Then, if you happen to add a tip , your receipt does not reflect this and asks for another tip. Finally, the order is made was 34.11 , I was charged 35.12. The online fee was reflected in the original price. This is plain theft. I haven't even had the food yet and I know I will never go back. I hope people see this and avoid this establishment all together. read more

Worst ever...took almost 2 hours to get my food and it was total trash. I wish I could give 0 stars.

Ordered shrimp broccoli but the shrimp taste funky and off not fresh at all and the place is not very clean wouldn't come back again save your buck go grab slice pizza might even be better read more

Great China Restaurant - Shrimp L 5. Shrimp with Broccoli Lunch Special - Chinese Near Me - Chicopee, Massachusetts

Ordered delivery through Uber Eats. This was the first time I had ordered food from Great China. The food was packed thoughtfully, hot and tasted really good. Nothing was too greasy. Definitely will order from them again. read more

Whats the point of getting different style meats if yr gonna mash them together and they all taste the same after 8 yrs laziness n more disappointment. Yr not the same and you keep losing customers I am not the only 1 2.5 rating sad sad sad! Especially when people have allergies wtf yr business should not be open! Also look at my chicken finger regular. Will never again! read more

Great China Restaurant - Chinese Near Me - Chicopee, Massachusetts

I ask how long for my order to be ready. They said 10 to 15 minutes. I waited for over 20 minutes. I ask politely again how long for my order. He replied rudely that he doesn't know how much longer I had to wait. I work doing delivery's for door dash. I lost a whole hour almost of pay read more

Homie in there ain't playing. I said "ayooo lemme get the General Tso combo w/pork fried rice & chicken finger. And add a Small Pork Lo Mein. Dude said bet 10 minutes and that shit came out bussin like a mf. Fuck all these people leaving bad reviews real G's fw Great China. read more

If I could give a negative 5 stars I would. I now know why I was the only person picking up food. They need to shut the doors and spend some time learning how to cook. Boneless ribs were pieces of pork shoulder, dyed red and steamed with absolutely no flavor. The lo mein was noodles with soy sauce and did not remotely taste like they were stir fried. Lo mein had absolutely no vegetables, not even an onion. Sweet and sour chicken were sponges of overly thick batter completely dripping with oil and the sauce was most likely Hawaiian punch thickened with cornstarch, again no flavor!! The egg foo young was soggy lumps of flavorless egg filled with water and grease. Again no flavor, vegetables or scallions. The sauce for the egg foo young was a lumpy brown mess of flavorless goop. Fried rice was soggy and tastes only of soy sauce. Get it together or close the doors and go away. First and last order from this place. I never expect much ordering from any of the half as* roach shops in the area, but this place takes the prize when it comes to half as*!!!! I guess this is what I get for not wanting to wait until tomorrow for Po's Chinese to open. read more

I got a special combination(Beef Teriyaki, Boneless Spare Ribs, Golden Fingers, Pork Fried Rice) and a side of Chicken Teriyaki. Not great food, maybe some of the worst Chinese food I've ever had. No flavor, mushy, and the chicken teriyaki was dry. Yet it was somehow so wet that the bag gave out and most of them fell out. The Beef Teriyaki was the only decent thing about my meal. The Boneless Spare Ribs were okay, but it's hard to mess those up. The rice was chock full of onions and didn't have any flavoring to it. And the Golden Fingers were smushed into the container and were more breading than chicken, and mushy and soggy, not crunchy like you'd expect. I wouldn't recommend eating here, there is much better Chinese food in the area. I wish I'd have read the reviews before buying. read more

Today was the second day trying this place since moving to the area almost two years ago. My go-to Asian places have been Ichiban (s. Hadley), Sumo (Holyoke mall) and HuKeLau (before they closed last spring). I was exploring yelp and decided to try Great China for today's lunch. Overall experience wasn't bad. I have no memorable events from the first time we ordered from here a while ago. I recall it being late at night and close to our house being the reasons for us choosing this spot. Today I ordered Pu Pu platter for 2 and a large vegetable lo main. I did not have a menu for this restaurant so I went by the price online. (Price for pu Pu for 2 seen listed for $13.95 and also for $14.95. Vegetable lo mein listed for $7.95 in the yelp menu) Most places charge for delivery so I expected a $1-3 charge for that. I called a little after 12 on a Sunday afternoon. Man on the phone taking my order was friendly. However I realized after I hung up that I was not given a total. Oh well. I was expecting it to come to $25-26. I was given a 30-40 min wait time which I found reasonable (even though it's extremely close to my house) the delivery driver arrived about 35 minutes after I placed my order. I asked him what the cost was... $28.40 (something) I don't exactly recall because when I handed him money and went to take the receipt the young man pulled it back out of my hand and just handed me the bag (nearly dropping the $20 bill in top of the pile I handed him into the wind) he was not the most friendly or personable person in the world. Even after I handed him $34 and said keep the change. I wish I was given the receipt so I could see where the charges came from but perhaps that is their system, to return with the receipts? And not have an extra one for the people paying cash? I'm unsure. I was a little disappointed to find there was no menu stapled to the bag for reference either. For the money, it for certain was a generous amount of stuff. More than I expected really. I will rate the items I ordered all individually from the PuPu platter for 2 on a scale of 1-5 stars, 3 being the average-not bad but not special, rating scale. Fried shrimp -(2) 5/5 these were very good. Some of the best I've had. Large, tasty breading great flavor. Recommended. Golden Fingers (7) 4/5 I actually received a lot more of these in my order than I expected! They were a little on the small side but that's okay. The chicken-breading ratio was good. A little too sweet tasting for my preference but not bad. I believe many would enjoy these. Good flavor overall. Beef teriyaki- (2) 3/5 these were good. Tender. Not my favorite sauce on them, I tend to go for a less sweet more ginger-y flavor. Meat was tender and juicy. Size and thickness was pretty average. Crab Rangoon (2) 3/5 not bad. They were folded into a unique little envelope shape. The filling was pretty good. Nothing over or under whelming about them however. Egg Roll (2) 3/5 not bad. Good size but nothing more than cabbage for filling (sometimes there are bean sprouts or shreds of other cabbage and carrots inside). Average. BBQ Spare Ribs (2) 1/5 underwhelming. I'm not a fan of these usually anyway. I did take a bite and was turned off by it immediately. Not a very good flavor. In my opinion. They were decently meaty from what I could tell so if you are normally a fan of gnawing on these things you may be happy with them. Chicken wings (2) 4/5 good wings! Average size, good crispy flavorful coating on them. Recommended. Vegetable Lo mein 4/5 pretty tasty stuff. Noticed a nice ginger flavor. veggies identified were broccoli, bean sprouts, Napa cabbage, and mushrooms. If it had more stuff ie. Baby corn, water chestnuts, snow/snap peas, carrot slices etc, I would have rated this a 5/5. ~Other mentionable details about my order~ Crispy noodles (one small bag), fortune cookies (3) and plenty of duck and soy sauce packets in the bag. I could easily get three filling meals out of this one order of food. Probably perfect for 2-3 people. read more

The food is terrible... the worst attempt at teriyaki and ribs I've tried to eat in my life. My 140 lb dog couldn't chew them. Stay away... far... far away !!!!! The pictures are not the food they serve read more

If I could post a NEGATIVE review I would. The past 3 orders I have placed at this restaurant have been incorrect OR just missing half of the food. These idiots put the phone down and started calling me retarded, stupid, and "must be fat asking for extra food" and my favorite... all white people are the same and greedy well shitty for them I understand what they were saying, then when I asked the guy why he said that he clear as day laughed and told me to go fuck myself...They also tried to blame the missing items on my delivery service when the bag is sealed shut in a plastic covering when it gets here and I opened it, and now the third time in a row I will never ever ever waste my time or money at this place. The food is mediocre Chinese at best, they are racist rude and honestly mall Chinese stands deserve your business more than this place. read more

Someone named Inez Just trashed this fine restaurant on line. I Love the Quality, and the Taste of this Food. Never been disappointed, I hope someone can find Inez R. And, stop her lies. read more

Just ordered for the first time and we are very disappointed! Crab Rangoons had too much batter as well as the golden fingers! Hot and sour soup tasted awful and the the moo shu beef had paper pancakes!! A waste of money!! read more

It's hard to rate this place.. I was ordering from here regularly. The driver is super nice but it really is a hit or miss whether the food would be decent or not. Chicken wings wouldn't be fully cooked.. at times the egg drop soup was bland/flavorless. There was one time I ordered their pan fried dumplings and they were so rubbery and tasteless after the first bite I ended up throwing the whole container away. When I called and asked why they were so bad I was told they ran out so they had to buy some frozen dumplings from the store. Safe to say I do not order from here anymore. read more

They're house rolls are the best and so is they're pork fried rice! Great service and kind faces. I really like this place. The prices are very reasonable too. Great stuff! A must try! read more

Great China Restaurant - a neon sign in the window - Chinese Near Me - Chicopee, Massachusetts

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I love their food and usually order delivery, I've picked up last 3 orders and noted cooks and employees DO NOT use masks, they handle our food read more

I have bought food in this place for a while. The food is not the best but resolves. But today the most disguting thing happened to my daugther; she was eating lo mein and she found a fly in the food. It was really disgusting. We decide to stop supporting this bussiness. read more

Food was decent. Really enjoyed the pork fried rice--well flavored, not too dry and filled with goodies other than rice. Just how I like it. Got Meal Deal A w/ sesame chicken, chicken fingers, crab rangoon, and boneless spare ribs. It was all pretty good, but nothing special. Guy behind the counter was kind of rude. Kinda peeved about the pricing. Would recommend going in the first time to order and grabbing a menu to bring home. Yelp lists the price of Meal Deal A as $20 with"$30 worth of food." When I picked up my food, it was $32. Was a lot of food, but probably would have spent around the same amount just ordering everything separate. Not really a deal. Overall, not bad, but will probably not go back unless it's for convenience's sake. read more

I only order hot and sour soup, and vegetable low main. Their food is like a flip of the coin. 1 day you order and it's the best hot and sour soup I have ever tried in the world(and I've tried nearly a 50 hot and sour soups from different joints) but other times I'm not so lucky. The vegetable low main is delicious. But I keep coming back for that 50/50 chance of having that #1 hot and sour soup in the world. read more

I'm biased. This has been my go-to chinese restaurant in the entire area code for the past ~18 years. Whenever I'm back in the area, I make it a point to stop by and order a meal. Of course, there's only one reason I'd be so biased: the food is delicious. Their pork fried rice is amazing, their rolls are amazing, their lo mein is amazing, their ribs (I prefer the boneless ones) are amazing. Speaking of the ribs, I love Great China's so much that I can barely bring myself to eat ribs from other restaurants (last time I did, it didn't sit well; I'm that addicted to Great China's). Their prices are incredibly reasonable, you can get a large meal for one person for a very reasonable price; I went there recently in a group of 4 and the platter we got for ~$20 had plenty of left overs for us to take home. When I was young, I'd eat there regularly, and the owner always took the time to chat with me. I don't think anyone working remembers me specifically, but I do know that they remember my family members that still order regularly, and always make sure to treat them well. Its also worth noting that, since the small two shop building that the restaurant is in was built, there have been probably a dozen different businesses next to it, from a Subway to a pawn shop to a psychic to (presently) a church, of all things. Great China's outlasted them all, and most of the businesses in the area, and for good reason. If I were to try to come up with anything remotely critical, its that the restaurant is small and looks dated; but it always kinda has. Faded posters and menues line the wall and I'd understand if that put off a new customer. But don't let it, the food more than makes up for that. read more

I was in the area getting my car inspected so I stopped in for a quick lunch site unseen. It was pushing 2pm and I had not eaten yet so I was really hungry. Food was fair, not a dine in place as they have folding chairs and tables to eat at and no heat. Worst of all was the attitude. I always say please,thank you etc...to restaurant personnel. The guy taking my order never extended me any welcome or thank you or anything. Very rude, the floor was greasy and the whole place smelled like grease. No need to waste you time here when there are so many other places nearby. Just drive on by...no matter how hungry you are. read more

Usually they are good, not great, but I had the beef and broccoli, and the beef went bad. Will never go back.

Very rude people there ,there combos suck so bad and when you want to change something in the combo they'll take your head off ,whatever happened to customers always right???worst service ever and there food isn't even that good ,also have fun waiting over an hour for your food to get delivered ,I'll stick to my old place there way more welcoming , guess that's what I get for trying something new. read more

Very rude employee I spoke with on the phone. Didn't even order anything and won't in the future.

THE HAPPY MEAL- one of the best meals you can buy here! Its SO CHEAP and it has enough food for the average person. You get Spare Ribs, Rice and chicken fingers. I love ordering from here. The food is ready extra fast too! read more

i really like some of their dishes but others are right on foul tasting, like the chicken teryaki, it was white, no sauce on it and dry like tree bark. pricier than other places, will not go back read more

Ordered delivery to the hotel through Eat24. Wonton soup and spare ribs, beef curry and shrimp egg foo young. Delivery was prompt (40 min) and packaged nicely, including plastic-ware. A value for the money. read more

I have been going here for years and the people are really nice and the food is AWESOME! The wonton soup is really good.

If I could give less than a star, I would. This place is awful. I ordered through their online ordering service where it said my order should arrive within an hour. After an hour went by and we still hadn't heard anything, I decided to call the restaurant to see if our food was on its way. The woman on the phone said it was still going to be another half an hour due to the bad weather. Okay, understandable. Another 45 minutes later, still no food. I call back again; no answer. Wait a few minutes, call back again: "yeah, [my address] your food is on its way" and she hangs up. Awesome. Another 10 minutes later, our food finally arrives TWO HOURS AFTER WE ORDERED IT. Not only was the service horribly rude, but our food was cold and disgusting when it arrived. I will never order from this place again and I advise others to save their money and spend it elsewhere. It's not worth the time or the attitude. read more