When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Very pleased with Tsanko's professionalism and quick response. He showed up early and solved…read moreseveral small plumbing issues. His prices were reasonable and offered up front for each repair. Will hire him again if needed and have already recommended him to others.

Tsanko worked quickly and did an excellent job. He was available within the day and installed my…read morewater heater no problemo. Without a doubt, I would suggest him for any and all plumbing requirements. He is personable, reasonable, and honest.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Checked out system and got it back up, issue with drain line. Had to return and it was same…read moreproblem. No charge on second trip and they got a tech out in a couple hours.

Absolutely HORRIBLE customer service from Champion Home Services today 9/15/26. I have been a long…read moretime customer. Enrolled into their stupid monthly plan and spent a lot of money in 2025 on a whole new system to be treated this shitty I scheduled this appointment last week and made it very clear that the technician had to come in the morning. I rearranged my schedule specifically for this appointment from work! At 11:23 a.m. today, when no one had arrived, I contacted them AGAIN and reminded them that this was supposed to be a morning appointment and that I absolutely had to leave my house by 5:00 p.m. I was reassured, "No worries, the technician will be there." Well, it is now after 4:00 p.m., and guess what? NO TECHNICIAN. I told them MULTIPLE times that I had to leave by 5:00. Apparently, Champion Home Services thinks a "morning appointment" means keeping a customer sitting around their house ALL DAY wondering whether someone is ever going to show up. Now, after wasting essentially my entire day, I'm being told I have to reschedule for Wednesday As if I could take another day off work. That is very disrespectful. So rescheduled for Thursday and once again, I have had to tell them that the appointment MUST BE IN THE MORNING. At this point, why should I have any confidence that they will honor that appointment either? This is completely unacceptable, disrespectful, and incredibly poor customer service. If you cannot honor an appointment window, then DON'T SCHEDULE IT. If you are running hours behind, PICK UP THE PHONE AND COMMUNICATE WITH YOUR CUSTOMER. It really isn't that difficult. My time is just as valuable as theirs. I should not have to spend an entire day waiting for a company that assured me someone was coming, only to have nobody show up and then expect me to rearrange another day because they couldn't manage their own schedule. How would you like to go sit in a doctor's office and tell him you need a morning appointment and left sitting there all day till 4 o'clock with no communication? You would lose your shit! Clearly, your company has gotten too big for their britches, and you don't give a shit about customers and time management

My daughter lives in kinder Ranch. She had an emergency leak with her sprinkler system. The Oasis…read moresprinkler team, walked her through turning off the water over the phone and then came the same day and made repairs. The cost seemed reasonable compared to what I had paid for other sprinkler repairs and the gentlemen were very professional and knowledgeable.

I have the best experience with this company! They replacement the valve a very reasonable price,…read morefixed 13 stations and did the back flow test.

I had a house getting a little up there in years and had a few leaks in first floor ceiling, around…read morebath, etc... They were fantastic at finding and correcting all issues while being as minimally invasive to structure as possible. Joe Wrzesinski

Chambliss did a fantastic job replacing two 12-yr old water heaters with a single Rinnai RX 199I…read more The engagement went flawlessly. Justin Chambliss was more knowledgeable than the other two bidders we worked with. The Chambliss quote was a solution, with all components accounted for. The other bids required the client to go find subcontractors for electrical and roof venting modifications. Calvin and Jesse did an outstanding job with the installation and the roofing subcontractor, not only installed the modified heat vent but matched the vent's paint color with our existing vents. I cannot recommend Chambliss Plumbing higher. Their bid was the same dollar amount as the other two we received but included value, convenience, and maximized our customer experience. Thank you Chambliss Plumbing!

Technicians on time.. Found the problem right away. Tony and…read moreRobert were vey knowledgeable and courteous. My to go plumber from now on.

Great service, the plumbers were very attentive, knowledgeable and fast, and I was shocked when the…read morebill came it was very inexpensive. I did call other competitors and they quoted me way higher than Harold's Plumbing did. I will continue to use this company for my plumbing. I'm not sure what those other peoples comments are so negative. I have not experienced anything like that so don't take everything you read so serious. A+ to Harold's plumbing!

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

We had an entire new HVAC system installed after our 2013 model died. Brandon Cerda came out and…read moredid a great job of evaluating our old system and giving us options for a new system. He was very knowledgeable, professional and polite. We had a conference call with his manager Josh Estrada. Mr Estrada did a very good job of explaining the loan details on a recorded portion of the call. We had emphasized our need for a 20-year warranty for the heat exchanger, coils, compressor and parts because we did not want to have to repeat this in 10 years should the new system fail. I thought we made this very clear however after listening to the recorded call a week later, I saw that the heat exchanger does have a 20 year warranty, but the compressor and parts only 10 years. Some miscommunication perhaps on both ends. We went with the 3rd tier option because we thought it has a 20 year warranty on everything. It's energy efficient and eligible for the CPS Energy rebate. The system cost over $22,000 which was about $8k-$10k more than the Tier 2 option. The system itself works great (Goodman model) and is a huge improvement. The pull down attic door/ladder had to be removed to fit the new system in. I was informed of this at the end of the day. I would have approved it regardless but it would have been better if notified in advance. There were a few details that needed to be addressed such as adding a little more insulation to the main compressor line and setting up having a 3rd party carpenter to come out, reinstall the attic ladder/door and repair the wooden trim. It was frustrating in that I had made several calls to various people, texted and sent emails with little or no reply until about a week later. The attic ladder/door was later installed and looks great. There was also miscommunication in that I was told a QCI supervisor would be out to inspect the new system. I had a scheduled appointment and waited several hours. No one ever showed up. When I called about it they said I didn't need it because we live outside of the San Antonio limit. Then later someone said they were going to send the inspector. He showed up and gave me the requested paperwork I needed to complete the CPS Energy rebate application, and was going to leave without inspecting the system. I had him inspect it and was told that everything "checked out 100%." Brandon Cerda, the initial technician who assessed our old system and went over new options, was very helpful in getting a loan from Good Leap since this was such a huge investment. He was great in that he showed me a photo of the attic unit that had flooded the drip pan with oil and refrigerant. He said the outside compressor was still ok. Ironically the prior company which gave me an estimate never mentioned this and said I had a bad compressor. The point being that Goettl is very honest, knowledge, thorough and detailed in their work. The installers Matthew and Josh (a different Josh) did a very good job. It was an all day project. Josh did a great followup job in showing me the attic unit, answering all of my concerns, adding insulation to the outside compressor line, and going over routine home maintenance such as changing the HVAC filter and adding fluid to the attic unit's IV Bag (a device that injects a small amount of a special fluid daily to help keep the lines clear. Ignacio Hernandez (goes by Nacho) was helpful in calling about a week later to look into the 20-year warranty issue. He later sent an email with the recorded phone call where I heard Josh the manager mention 10 years warranty for the compressor. The recorded portion of the call did not initiate until after my wife dropped off the conference call. Although Josh was right, I still feel like he knew our need for a 20 year warranty because we spoke about it at length. The $22k HVAC system was at the end limit of our budget. We may had gone with the lower option if this fact had truly set in my mind. Regardless, it was a done deal. I researched and found after the fact that 10 years is standard for a compressor warranty unless you purchase an expensive 3rd party extended warranty. Call it a life lesson on my part. Goettl was very good in registering the furnace, compressor and coils with the manufacturer Goodman (this has to be done within 60 days of installation in Texas to get the full warranties as described 20/10/10). Overall Goettl AC & Plumbing did a wonderful job. Everyone was polite, professional and was not pushy regarding the sale of the HVAC system. Prior to this I got an estimate from another contractor and did not like their aggressive sales tactics. The new system comes with a 1 year Goettl service membership. I had actually paid for this the day prior to the installation so they extended it to 2 years. Having the membership will save you money regarding maintenance of the system. We also received over a $900 credit since we had prior repairs with Goettl and a 5% First Responders dis

I think $399.00 is pretty steep to connect a pipe being a very senior citizen. At least the water…read moreis on.