Needed a backflow test done so I texted Lauren and she replied promptly with the price. After…read morechecking with a few other businesses, this was the best price so I texted back to move forward with the test. They emailed me an invoice, did the test the same day. They emailed once it was completed, I paid online and received a receipt and copy of the report. The entire process was excellent and convenient!

Very impressed at the knowledge and corrections made to my irrigation system. Thank you so muchread more

System was installed about 1.5 years and and one of the parts went out. They scheduled a visit…read morewithin 2 weeks of my call and quickly found the defective part. Without asking they went ahead and checked all sprinkler heads to make sure water spray was properly aligned. I have recommended this Company to Friends and Family for the value and now I can add Service to my recommendation. John P. Converse

Now the owner says. Why didn't I call to schedule a year review? Hey it's your company. You should…read morebe reaching out to the customer. You know,this is when you try to up sell a product. Again if there was that much " erosion" My house would be leaning.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

The sewer line out to the street was failing and he gave me two prices on the same page: pull a…read moreliner through it, or open a trench across the front lawn. The liner cost more up front and he said so plainly. I went with the liner and the grass never got touched.

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Waited to write this review to make sure the AC unit was working properly through the rest of this…read morebrutal summer/fall. One Saturday during our 100-degree summer (8/24/2024) I noticed the AC was not cooling. It would come on but was not very cold. I called the company that originally installed the unit, and they couldn't get out for about 2 weeks. I then remembered that my plumbing company recently opened the HVAC side of their business, so on a whim I called them up. They sent Robert M out that day to diagnose the problem. I was so appreciative! He was great! Very patient, informative and thorough. I appreciate his demeanor and the time he spent looking into the issue. I believe he was new to the company, and they made a smart choice with him. Great customer service. My evap coil needed replaced (and he noticed a troubling dent in my outside line). He investigated my warranty and found out the parts were covered as the unit is only 5 years old. We planned to touch base that Monday. Monday the company communicated that they were trying to find the replacement parts. Aliza and Cathy in the office were very helpful and I knew they were on top of it. I did call several times to get clarification on the quote, check the status and to schedule the appointment and I never felt like I was a bother. The office staff were friendly and professional. They were able to find the part and work out the contract with the dealer and get me on the schedule for the next day 8/27/2024. Robert M and Andrew T showed up with the part. They worked with my schedule, and they did a late day install for me. The HOTTEST part of the day. I know it was brutal up in that attic, but they were all smiles. They informed me of the steps they were doing, what they were checking, etc. I found them to be very knowledgeable, polite and efficient. Don't let Andrew's baby face fool you, he's been doing this a while and knows his stuff! They installed the new coil and fixed the dented line outside. I have done several reviews (as they are my pluming company of choice as well), I will always say that I find their prices to be on the high side (maybe this is something they can work on) ...but I also realize that I am paying for their expertise, knowledge and the great customer experience. To me that makes up for some companies that will charge less but their service is terrible (no call/no show, can't get ahold of anyone, attitude, shoddy work, etc.). I hope they realize the customer focus and skillful service is what sets them apart. Please don't lose that (do they read these reviews!?)! I do refer / recommend Roadrunner Plumbing (and now air) to all my friends and colleagues.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

I had such a great experience with The Bearded Plumber!…read more I attended their back-to-school event recently and remember saying that if I ever needed a plumber, I would give them a call. Sure enough, about a week later I needed one. I called for a free estimate and the owner, Jayson, came out himself. He was super nice, polite, professional, and quick. Thankfully, nothing major was wrong, but he still took the time to explain everything to me and even showed me how to properly clean and maintain my garbage disposal and sink. Since the estimate was completely free, I offered him a tip for his time and help, and he absolutely refused it. He just said he was happy to help, which I really appreciated! It's not often you come across someone who is genuinely helpful without trying to sell you something you don't need. I'm super appreciative of the experience and will definitely be calling The Bearded Plumber if I ever need plumbing work in the future. I highly recommend them, and if any of my family or friends ever need a plumber, The Bearded Plumber is the ONLY company I'd recommend!!!

Johnny and Daniel were professional, clean and fast! The peace of mind that I have now is…read moreunmatched. The price is the best one you'll find in San Antonio and the test is fast. Don't wait book this NOW!

Taylor is a total pro. Completely capable, shows up when he says he will (a big deal in the texas…read morehill country!), and his price is right. Straightforward, honest and dependable, so happy to be able to call him! He's also very personable and conscientious, someone who does the job well, cleans up everything, and you feel comfortable having in your home. Can confidently give the highest possible recommendation for Axis plumbing.

From the owner: At Peppermint Plumbing, we deliver exceptional value to Texans through expert design, installation,…read moreand maintenance of water treatment and plumbing systems. We customize plumbing to meet the unique needs of your home or business, with the expertise and experience to deliver efficient and effective solutions for projects of all sizes. Taylor, our responsible master plumber, is confident in providing customized solutions for your plumbing and water needs. Being a veteran and native Texan, he has a deep understanding of the area's specific requirements and is dedicated to delivering exceptional service to the community.