Recently had surgery with Dr Rowland. Surgery was very successful…read more While recovery is taking and including physical surgery I am very happy with recovery and future use of my hand. I whole.heartily recommend Dr Rowlland for your hand surgery!!!

Feel as if they couldn't care less about me as a patient. I injured my shoulder and have very…read morelittle mobility. I was able to secure an appointment fairly quickly on a Tuesday. Come Tuesday, I was taken back quickly and received X-rays. The doctor seemed knowledgeable and said he was ordering an MRI. Insurance would need to pre-authorize and I should be getting a call come Friday or Monday. I never received a call regarding the MRI, so I call them a week after my initial appointment and finally get someone on the phone after getting disconnected twice. I'm told they are waiting for insurance to approve. I call back the next day and told again they are waiting for insurance and it can take up to 30 days. I call my insurance company today (Thursday) and was informed that nothing has been submitted for a pre-authorization . I then decide to drive to their Springhill location this morning to talk to someone. I was informed that the Saraland location only has one person who handles MRI scheduling, but she would forward my information. After waiting all day and hearing nothing, I drive to the Saraland location. The receptionist did not seem to care one bit. She told me it would be next Monday before that person would be back. I asked if there is someone else I can talk to as I am not getting any better and she just says nope.... I do not recommend using this provider for any care. In my opinion, they are a high volume clinic that prioritizes collecting as many copays as possible and little priority on patient care. I made a new appointment with another provider in the parking lot.

Today is tuesday september first. I had my first appointment last tuesday at nine a m. After being…read morethere, a total of an hour and forty five minutes. And only finding myself in the line for x ray which wasn't moving. I left. On my way out, I made an appointment to come back today. I waited in the lobby over thirty minutes before being called back to x ray where I waited another ten or fifteen minutes. I was then taken into a room where a nurse practitioner came in. And she clearly had no idea why I was there exactly. She was focused on my spinal x. Ray, which has nothing to do with where my pain is or what is causing it. She pushed and pulled on my legs and feet, but never offered to touch or examine the area of the problem. It became more and more clear. She just wasn't listening to me at all. After twenty five more minutes, doctor hicks finally came in. And at least he checked the immediate area where the pain is but still stuck to the spinal issue and wanted me to get an mri. We even went over my CT. Photos together and then he talked about giving me a shot in my spine after the mri. I'm not a medical person, but I know enough. That my spine is not causing the soft tissue problem. I'm having nowhere near. I told him I didn't see any reason for the. M r I and he ordered his assistant to schedule it. Anyway, so she walked me out. Explaining the process to me, and I just nodded and left. I won't be letting them bill. My insurance for any more waste of time, including the. M r I or any follow ups. This was horrible service and treatment two weeks in a row.

The care that they give is %100. I understand when they are busy with lines they can get pretty…read morelong and I recognize that the phone will be ringing off the hook but to be fair it's important to get the phone and I understand going on hold but certainly not for almost 30 minutes. At some point the person that is on hold is important too. I've been in a position where I had to wait on clients in line and on the phone before but I can tell you I have never left someone on hold for that long! I ended up Hanoi and calling back only to be put on hold for another 10 minutes. I love how I am treated here and the type of care they provide is the best I have had! I get my ankles and back taken care of here and now my knee so I should know the quality of care they give.

Dr. Barber did my right knee a few years ago and I am very happy with his work. It took several…read moremonths but I am back to normal when it comes to my knees. Esecially if you consider how much I hurt before the new knee. I highly recomend Dr. Barber for knee replacment.

Always tested great, prompt service, and a year after having both knees replaced I would do it…read moreagain.

Had a great experience! Very timely appointment and Dr's recommended fitting for ortho shoe inserts…read morehave been life changing!

The Orthopedic Group, Fairhope, Alabama The following chain…read moreof events that follows is from personal experience I had visited this group of orthopedic doctors on one other occasion. My experience had been good in that my appointment was kept on time and I was in and out in a timely manor. My second visit was at the recommendation of my regular orthopedic doctor. Again, I was in and out in a timely manor. From there, all seems to have gone down hill. I was scheduled for surgery on my left thumb on March 21 2019 at 1:00 pm. I was given written instructions to follow prior to surgery. According to the instructions I was to have nothing to eat or drink after 12 am on Wednesday night. I was to be at the out-patient facility at 11:30 on Thursday morning. All of these things were followed, even though industry standards suggest that there should be no food or drink only 6 hours prior to surgery. When I arrived at 11:30 there were 2 other patients already there and a 4th came in shortly after. At approximately 2:00 pm a nurse came to the door and called the third person back to be prepped. She told me it would not be much longer. When I was finally taken back for surgery prep, I ask the nurse why we were all there at the same time. I was told that it was just in case someone didn't show up. I specifically ask here if that meant that the doctors time was valuable and our time as patients wasn't. Her reply was, that pretty much sums it up!!! I finally went in for the procedure at approximately 3:30 and was I was back in the room in about an hour. The doctor did come by and tell me that the procedure was a little more extensive than he thought it was going to be and that was the reason it took a little longer than he thought. I left the facility to go home with a prescription for pain meds in hand a little before 5 pm. I arrived the the drug store to fill prescriptions, to be informed that the doctor failed to sign the prescription. This was a prescription with narcotics, so his signature was REQUIRED! I call his office only to get the on call nurse who called him and came back on the phone with me to tell me there was nothing she could do but to phone something else, but it would not be as strong. (As it ended up, the phoned in prescription was only about half as effective as the original would have been). Lets recap so far...No food or drink for 15 hours and 30 minutes prior to surgery, note the 6 hour industry standard, and arrive 4 hours prior to surgery,(for doctors convenience). I was sent home with a prescription that I could not have filled, not even a phone call from the doctor with an apology, nor any offer to call one of his colleagues in the local area to have them write a prescription for adequate pain relief. All this combined shows little of no compassion or concerns for his patients well being. I guess his attitude was that since he was not the one in pain, it really didn't matter. I went for a follow up visit today, 4/4/19. Stitches removed and all seem fine, however even after a week, there was no apology for failing to sign the prescription from the week before. Which just reinforces my theory about no compassion for his patient. I would think long and hard before going back to The Orthopedic Group for any procedure.

Have back pain and balance issues. Referred by my back doctor's PA and my PC. I've been to several…read morephysical therapy offices in Baldwin County through the years but these professionals knock it out of the ball park. As my PC said they think out of the box. Very knowledgeable and supportive.n

The physical therapy that I received from Bishop Physical Therapy has alleviated all of my pain,…read moreand prevented me from undergoing spinal surgery. As owner of Bay City Gymnastics Academy, I have seen the benefit of physical therapy to expedite and complete the healing process. Dr. Bishop's knowledge and care exceeded my expectations. I would not hesitate to recommend him to anyone, athlete or otherwise, who has experienced an injury. It is evident that Dr. Bishop has a passion for healing and a commitment to providing his patients top notch care. Thank you Daniel and all of the staff at Bishop Physical Therapy. You are the best!

I was not impressed at all with the acupuncture portion of my appt. The Dr. had no priority on…read morekeeping on schedule. As I was sitting waiting for him, he continued to chat about unrelated stories with the patient he had finished with. When I finally was called to come to his room, I asked how long this would take. He said 20 minutes so I stayed with that understanding. I expected to get the full back done, but his question was vague when asked what's the area bothering me. I mentioned just recently my back had sent me to the ER but also mentioned that my prior provider would put a TENS unit on my lower back while doing acupuncture on my full back to include neck and shoulders since those are all areas of chronic pain. He proceeded to only put needles, maybe 6-8 of them in the lower back, and behind my knees. He left the room and said 20 minutes I'll be back. Some of the needles hurt bad when he inserted and I never had that with my Florida provider. The table was deficient with the horseshoe pad because it had no Velcro to keep the pad in place. It kept sliding and the hard plastic under would cause discomfort. Maybe he needs to lay down and let me hook him up. Anyhow, 32 minutes later he comes in and that is over 50% more time than he stated so that made my next appt late. He didn't care and I bet he just conversated with someone else without keeping on schedule with me. I won't be going back. No apology was offered. I had to punch the wall hoping to get his attention to get in there. Rip off from insurance. I wish they could not pay him for his shortfalls...

Good people. Dr. Robinson is great and has helped me eliminate pain that I've carried around since…read moremy late teens.

I have been knowing DPM David Borcicky for 40 years . When he first came to Mobile , AL. , He…read moreoffers quality care and explains what is needed in layman terms to correct your foot problem. He recommend orthotics to correct a nerve problem in my foot He did a outstanding job with the diagnosis and developing a plan to alleviate it . People in the office are friendly , I would recommend him for foot related problems you may be having.

A very good doctor, he takes the time to explain how my condition affected my feet. Also explained…read morewhat might or might not work, also explained how having high arches in my feet led to me having the injuries I had such as plantar fasciitis, heel spurs, stress fractures, etc. Also recommended specialized footwear he could have custom made plus prices. This was my second visit. I will probably be back later this year, considering I want to have the procedure I might need. I highly recommend seeing this podiatrist.

The team members are really kind and hospitable. The music is awesome and the adjusting is…read moreeffective and patient conscious, as it should be for non-invasive treatment. The treatment is affordable and the explanations are not complicated at all! I felt very comfortable.

They were very through at my initial examination amd very understanding of why the proposed…read moretreatment plan would not work for me (both time wise and financially it wasn't a plan I could follow) they worked with me to figure out a plan that would work. They accepted my insurance and had a great cash rate for the appointments my insurance didn't cover. Since then I can honestly say the whole office has been wonderful. They are helpful and understanding and always so friendly. I've been seeing Dr. Taylor for a while now and my back has never felt better. He truly gave me my life back.