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    Graff Chevrolet Okemos

    2.4 (38 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Graff Chevrolet Okemos

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Graff Chevrolet Okemos Photos

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    New home.
    Bk H.

    Good dealership! Gm is Awesome, good service. Fast transaction even tho we were coming off lock down after the Plandemic. And a very busy day. Used low miles under 7k miles great price could not pass up. Transaction was seem less. Great dealer

    Graff Chevrolet Okemos.   Thanks to my coworers for making it the best career position I've had-and customers who have made it so rewarding.

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    Ask the Community - Graff Chevrolet Okemos

    Review Highlights - Graff Chevrolet Okemos

    Just wanted to give a shoutout to the GM Matt Sloan for getting personal involved when I had a dispute on the cost of service work we had done.

    Mentioned in 3 reviews

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    Graff Nissan of Okemos

    Graff Nissan of Okemos

    (8 reviews)

    Being the only Nissan dealer in town sure lowered the bar. This was my first experience with Graff…read moreNissan, I would say their "I don't care attitude" is their greatest virtue. I worked with Nick, who exudes "why are are you bothering me?". As there was a warranty issue due to Arlington Nissans error, Nick explained that I needed to figure that out or pay for the part out of pocket. This is a dealership warranty, FYI. He also refused to order the $400 part until I paid $1800 for parts and labor. There are many solutions to a problem like this,but this group is not what I would call problem solvers. I sorted out the warranty, got Nick to order the part and installed it, then they closed for the weekend. I appreciate a weekend off, but the entire sales team is not able/allowed to run a credit card to close a due bill on a saturday, as if this was a union shop. I suggested that after a 4 day delay of getting my car back that "I hope their quality of work is better than their quality of customer service", Nick just laughed as if either one could be worse. FYI, they don't use temporary mats and will track shop oil into your car. They did not reset the oil maintenance ticker. I have no proof they did any work besides their word. In summary, Graff Nissan service does not care, will not go the extra mile, might do their job at the minimum level and has no issue delaying getting your car back to you. Pathetic.

    I bought a preowned '17 Rogue here on 12/20/19 and the check engine light has come on 3 times…read moresince. I have brought it into the service because I have an extended warranty and they keep giving me the run around. The service guy, I don't know his name, is really young and has an attitude problem..... he also is trying to tell me that the car has blown an alternator, but it wasn't in the car fax or maintenance report that I requested. How does an alternator blow under 60k miles and you not report it? If this does not get fixed, I may have no choice but to file a lemon law lawsuit. BE CAREFUL with their service department. The younger, light skinned African American with glasses in the service department (seriously don't know his name, but I am going to find out) has an attitude problem and is a guy who thinks he is slick.

    Serra Auto Campus

    Serra Auto Campus

    (42 reviews)

    Came in to test drive a vehicle and they couldn't find the keys. They told me if I sat in the…read morelounge and waited that they would bring the keys instead I sat there waiting for 20 minutes while the guy that I was talking to started helping another couple so I just walked out.

    Read this before buying!!…read more My pregnant wife purchased a 2019 Porsche Macan from Serra Auto Campus (Porsche Okemos). From delivery, the vehicle showed funky engine behavior, which quickly worsened and resulted in a catastrophic engine failure. Despite being informed of the situation and the circumstances, the dealership declined responsibility and was slow to respond. As a result, my wife has been left without a safe and reliable vehicle. I have documented the full timeline, evidence, and communications related to this matter at:https://SerraAutoEngineIssue.com This case is currently under review by the Michigan Attorney General. Updates will be posted as they become available. The following individuals were contacted and made aware of the facts, documentation, and timeline related to this matter during attempts to seek resolution - but without success. * Jake Walker -- Client Advisor who handled the sale of the vehicle * Michael Spencer -- Service Advisor listed on the pre-sale inspection documentation * Patrick Knechtges -- Technician listed on the pre-sale inspection documentation * Chris Shade -- Dealer Partner * Matt Serra -- President, Serra Auto Group (notified) * Joseph O. Serra -- Chairman, Serra Auto Group (notified)

    Price Right Auto & RV - Price Right RV in DeWitt, Michigan is Greater Lansing's leader in RV Sales and Service.

    Price Right Auto & RV

    (9 reviews)

    We are on our 3rd 5th wheel from these guys. A Mako for 10 years, an Aztec for 10 and now a 2021…read moreMontana. Bought all three new. This place has an amazing service department and customer service center. The Service/parts manager Carrie is excellent at finding what you need and if she can't find it she will steer you in the right direction. Each unit we have purchased, they have worked with us to get us the best price.

    Our Labor Day weekend camping trip got off to a LOUSY start and left us stranded on the side of an…read moreentrance ramp on to I-69 with a bearing that seized up on our camper brake. FORGET the fact that we are (soon to be WERE) AAA members. They were unable to help us unless we wanted to wait 3 days for a tow! We called the closest RV place in the area and were fortunate to talk to Carrie who immediately scheduled American Towing to help us out. John and his assistant were there within about a half an hour, took off our tire, and followed us with hazards flashing all the way to Price Right, a few miles away. The Price Right service team looked at our brake immediately, assessed the damage, and had it repaired by the next morning, allowing us to continue on with our camping plans for the holiday!! That was NOT what we had expected, so we were happily surprised and are currently on our way to the campground to spend time with family!!! Thank you to everyone at Price Right for getting us back on the road so we could enjoy our holiday weekend!! We thought it was a goner!! We appreciate your efficiency, courtesy, and care, and we highly recommend your establishment to anyone who needs to have their camper serviced!

    A&D Auto Repair

    A&D Auto Repair

    (24 reviews)

    Fast, friendly, competent service. Stopped by today with a…read moreproblem and received immediate attention. Would definitely recommend.

    In the past I have had only good things to say. I think overall the shop does good work. Keep in…read moremind I generally do 90+% or my own repairs/maintenance. However, recently reached out for options to get my truck's rear axle rebuilt, as I did not have time and would need to purchase some of the tools if I did it myself. I made no qualms about the fact I expected there was likely gear damage and would likely need to be rebuilt. The guy on the phone made it sound they were well equipped to handle the rebuilds there. After the truck sitting all day, the got to it the next day and took almost the entirety of the second day to pull the diff cover confirm there was gear damage, and have their sales guy call with options. This is when I found out they completely misrepresented the options and they could order a reman (which I could have done and installed) or farm out the rebuild both with astronomical costs. So I had them clean, reassemble and fill the diff. This basically took the rest of the second day and still had to argue at the inflated cost for doing a diff fluid change I would never have taken to them to do if they hadn't lied. And the attitude of the guy I talked to about the bill (which was the same guy who misrepresented their capability) was insulting and in a worse mood I'd have lost my cool for sure.

    Graff Chevrolet Okemos - car_dealers - Updated May 2026

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