My Daughter had a flat tire and was in a tight spot, We had an extra tire but not an extra rim…read more Even though they were busy, Brian offered to switch the blown tire and replace it. Free of charge! I'm not saying he would do that for everyone but he definitely offered to help my daughter out in a time of need! My extreme thanks to him and his character is off the charts! Thank you Sincerely Dennis Morgan

Service was done well, but very slow. I waited much longer and likely paid more than I should've…read morefor a brake job. Shop also failed to waive inspection fee until I went back and asked them to refund me the $80 which wasn't supposed to be included in the first place. Definitely sketched out about going again. Please check your invoice when your service is done.

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

Absolutely fabulous! My daughter is a student at MSU and had some desperate problems with her car…read more Auto Surgeon (Kim) worked with us and the repair even came in under estimate. Everything was above board and ethical. Highly recommended!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Short Review: When…read moreI someday move out of Lansing this will be one of the places I expect to have the hardest time replacing in a new city. Friendly staff, quality service and repair, phenomenal customer service, and rides to and from surrounding area if you need to leave your car for a bit. Long Review: I've been living in the greater Lansing area for a few years now, and have a somewhat older car (12 years/140,000+ miles at the time of this review). I've been to a number of auto mechanics throughout the area, and never really felt attached to any one of them until I started going to East Lansing Auto. East Lansing Auto used to be on Grand River Ave, just east of Hobby Lobby. This was particularly nice in terms of getting to campus - if you need to drop your car off they will give you a lift to and from MSU. They are now located just up Abbot/Chandler Rd, and still give rides to and from MSU. I can't speak for other destinations, but I would imagine that they also give rides to and from other places within reason. The staff are great, and you'll basically only ever run into one of two people working the front desk. They will learn your name and your car fairly quickly and make you feel right at home. They are always very upfront about diagnosis and repair, and put in effort to ensure you understand (if you want to) what's wrong with your car and what they're going to do to fix it. I've learned more about cars since I started going to East Lansing Auto than I ever thought I needed to. Prices are the price of auto repair. If you are headed to an auto mechanic there's probably something wrong with your car, and it's probably going to cost you a bit of money. They are no worse than any other mechanic in town, in my experience, and they also always give you options on different manufacturers' parts (when it is an option). East Lansing Auto is also the only auto mechanic I've ever been to that was willing to admit (and resolve) their own mistakes. A few summers ago I went in with an intermittent noise coming from under the hood. They diagnosed it as a problem with a part of the air conditioning system, and I had them replace it. A day or so later I received a call that the air conditioning system had been replaced but the noise hadn't stopped. I was a bit upset, but they reassured me that they would keep troubleshooting, and since the replacement of the A/C was a product of their misdiagnosis that it would be at no charge to me. The problem eventually turned out to be a broken flywheel in the transmission, which they fixed with no other problems. These days I even bring my car to East Lansing Auto for oil changes, which are actually cheaper than some of the 'oil change only' shops. They also give your car a good once over while in there and will alert you to anything that might be going wrong. If you're looking for a good mechanic in the Greater Lansing area, give them a try.

For the last two and a half years, I had a love-hate relationship with my 2010 Audi A4. I loved how…read moreit drives, I hated how much it cost to maintain. After spending too much at the local Audi dealer, I turned to the guys at Redline for maintenance and repair work, including oil changes, scheduled maintenance, new brakes and rotors, headlights, and new wheel bearings. Nick (the service manager) is very friendly, honest and helpful. The repair work was SIGNIFICANTLY less than at the local Audi dealer I had used. (Case in point: $40 for a lightbulb at Redline, $140 at Williams Audi). Nick also offered good advice on what maintenance needs to be performed, what doesn't need to be done, and what I should do to maintain my car in the future. The only downsides are that it's sometimes tough to get an appointment right away and scheduled maintenance costs about the same as the dealer. Also, there's not a shuttle service like you might find at a dealer. Otherwise, Redline is great, and I definitely trust them with my car.

This is the only place I will ever take any of my cars and have referred many ! Owner and his…read morefamily are top notch , qualified and will always work with you .

Nice guys here. They do cheap $10 vehicle inspections, so it's great if you want to buy a used car…read more They are a bit more expensive than smaller mechanic places, but they also have set prices, so you won't be cheated. They also have more garage space, so you can get a quicker time. Shout out to the redheaded mechanic. He was very nice and explained everything in detail. Some shops will not even let you into the garage and try to get you to repair parts that aren't even worn.

My son's car quit running at a stop and I had his car towed to Firestone. I told Garen that it is…read moreeither an electrical issue or alternator. They did a complete vehicle inspection plus which recommended about 1k worth of work. They did find very low oil so I paid for the inspection and oil change. Car quit running again later that day after they were closed and would not start. I called back the next day and asked Brandon if they could change the alternator and he said they absolutely could do that work. Brandon calls me back and said that they could have done a more detailed inspection (not offered to me) and that he spoke to Garen (his day off so I couldn't talk to him). I think that this meant they could have found the problem? Anyway I said regardless I would like them to replace the alternator and Brandon said there is something on the tech recommendation to take it to the dealer. So, instead of fixing my car, they would rather just charge me for an inspection and an oil change and a new set of tires (if I said yes).

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.

Super quick and speedy service no appt needed. Went there for an inspection and they were able to…read moreget me right in and tell me my brakes needed changed first!

Not in the habit of offering bad reviews unless it is absolutely warranted…read more I was involved in a car accident. After dealing with police, the other driver's, insurance, etc it became time to call a tow truck for my vehicle. When I contacted H&H I explained my situation that I had been involved in an accident and was in need of a tow. With an audible sigh, the female that answered the phone asked me where I was located. After telling her, she replied, "like I know where that is. What is the address?!" I explained again that I had been in an accident and I wasn't sure the address but was at a major name car dealer in the area on a main street. She again replied rudely, "I need to know where you are if you expect my help!" I in turn asked her if I was bothering her or if this wasn't the normal function of her job. She slowly stammered that she just needs to know where I am. I politely ended the call by telling her I would call another company. In short, do better! Most people aren't calling for a tow for fun, usually something unpleasant has occurred to result in needing that service. So to be treated inconsiderately and rudely is uncalled for.

Fantastic service as always. Gavin and Peter took care of me as soon as I arrived even though it…read morewas on short notice. Thought I needed brakes due to the recommendation of another local shop only to find out, thanks to the crew at H&H, that I have some time left. Valuable info, since this is a second vehicle that we rarely drive. I always appreciate the personal level of care here.

Fast, friendly, competent service. Stopped by today with a…read moreproblem and received immediate attention. Would definitely recommend.

In the past I have had only good things to say. I think overall the shop does good work. Keep in…read moremind I generally do 90+% or my own repairs/maintenance. However, recently reached out for options to get my truck's rear axle rebuilt, as I did not have time and would need to purchase some of the tools if I did it myself. I made no qualms about the fact I expected there was likely gear damage and would likely need to be rebuilt. The guy on the phone made it sound they were well equipped to handle the rebuilds there. After the truck sitting all day, the got to it the next day and took almost the entirety of the second day to pull the diff cover confirm there was gear damage, and have their sales guy call with options. This is when I found out they completely misrepresented the options and they could order a reman (which I could have done and installed) or farm out the rebuild both with astronomical costs. So I had them clean, reassemble and fill the diff. This basically took the rest of the second day and still had to argue at the inflated cost for doing a diff fluid change I would never have taken to them to do if they hadn't lied. And the attitude of the guy I talked to about the bill (which was the same guy who misrepresented their capability) was insulting and in a worse mood I'd have lost my cool for sure.

this place is a SCAM!!!!! over $300 for 15 miles? The most would be $165. Also....they make you pay…read moreover the phone when most places have you wait until the tow truck arrives. And BS about "secured link" for payment, that's just scam alert 101 dead give away.

From the owner: Having trouble and needing a towing service in East Lansing, MI? Worry not; Jason Towing Solutions…read moreis at your service at your pinned location. We are excellent in delivering the tow service that you choose. No need to find another "towing company near me" as we are ready to deploy our crews with one call from your phone anytime and anywhere.