Ice cream was amazing! Employees were very friendly and genuinely nice. There were a lot of customers but the line moved quickly. read more

Let me tell you about some great ice cream. Raspberry chocolate chip is amazing! The chocolate chips aren't the hard, chunks of pebbles you are used to. This has changed my relationship with chocolate chip ice cream. The chocolate was amazing too! Don't go get soft serve or anything of that nature. Legit. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

I'm always down for ice cream in any weather! Even though OH visit during Thanksgiving was only 50ish degrees F (hey, that's cold in CA terms), I still enjoyed a scoop of ice cream here thanks to the recommendation of a friend who has lived in OH for a couple years. FOOD -Black raspberry chip: seems to be the most popular flavor. Decadent chunks of dark chocolate were swirled throughout creamy black raspberry ice cream. The flavors really stood out for being rich and decadent. I got a kid's scoop and that was more than enough! -I would try out Mint Chocolate Chip or Mocha next time SERVICE Staff was really friendly here (I'm noticing this trend in OH). They were accommodating to my group of 7 friends who all wanted to sample different flavors. PRICE $2.75 for a KID'S SCOOP! It was huuuuge...bigger than the size of my two fists put together. You definitely get your bang for a buck here. If you're in the area, definitely stop by a local Graeter's! I understand they have multiple locations throughout OH. read more

We ordered the banana/chocolate chip, mint /chocolate chip and toffee/chocolate chip creams. We also ordered a hot fudge sundae. The banana ice cream was the best banana I or my family have had anywhere. The other ice creams were also excellent. And the hot fudge sundae was fudgy with their creamy ice cream - yummy. The line was long and for good reason. This place is the real deal. read more

Constantly impressed by this location above all others and on this night I had the pleasure of dealing with the manager. I came in to claim my free birthday Sundae (rewards card perk!) and he made me feel special (sounds silly right? But sometimes its nice!). I chose the brownie sundae with black raspberry ice cream and it was richly delicious. This location is quite large, very clean, and in the summer does neat things like "dog night". They have a bakery/candy section as well. Try the bourbon ice cream in a pretzel bowl too! Look for their monthly/seasonal special flavors...YUM! read more

We love Graeter's. Staff is always friendly. Love the raspberry sorbet and brown butter bourbon pecan. My wife likes the coffee ice cream.

5 stars overall for my first visit here in 2011. 4 stars for deliciousness on both visits in 2011 and 2012. 2 stars for bad service on 2012 visit. If you've ever worked in a restaurant, then you know how frustrating it can be to have people who take a long time to pick out food, or ask you the silliest questions, or are just. completely. stupid. You know you have to fake it til you make it sometimes, but here's a little tip for the Graeter's employees. Save your sour faces for when the customers CAN'T SEE YOU. Nothing turns me away from a business more than acting like the customer is a nuisance. I may return during my next vacation to check things out, but I will not recommend you to anyone. Too bad Handel's isn't on this side of the state. 3 stars total only because my first time here was so awesome that I can't justify giving anything less. read more

Graeter's Ice Cream - Singles - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

See all

A Cincinnati must. We've lived here 25 years and have witnessed their growth. Ice cream and candy are good but a bit overhyped. It is still a nice place to stop for ice cream. Staff was very efficient at keeping the line moving. We will be back. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

Best ice cream ever!!! Love the old fashioned ice cream parlor feel. This ice cream is the best I have ever had. I don't live in Ohio and get this ice cream shipped its that good. Staff is always welcoming and nice. Its clean and well stocked. Even when busy they move through the line pretty quickly. Good amount of seating too even on a busy evening. Best mint chocolate chip ice cream ever!! read more

The selection is great. The flavors are great. The possibilities are practically endless Most importantly, the young lady working there, and the others that I noticed, were happy, helpful, and enjoyed working with the customers. read more

My favorite ice cream in the whole world. I would die for all the dessert combo flavors (cheesecake , blueberry pie, etc). Also staff is so cheery. I've been here for several years, not once did a staff member give me attitude. Also love that I get free samples! Last but not least , people should know that one scoop of ice cream is actually two! Why, I don't know, and I really don't care because more ice cream for me ! read more

Are you kidding me? Is this even a question? Ohio cows and ice cream is seriously the best thing to exist, and Greaters is a Cincinnati classic. I don't know how anyone could say no to a bowl of black raspberry chip. I mean drools thinking about it. read more

Not much I can say- great I've cream. I loved the coconut! The staff was friendly even though it was late and it looked like they were starting to shut down. A lot of times, at that time, you get the understandable groan when customers interrupt the closing process. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

First of all the gentleman who took our order seemed bothered to be doing so, was low key rude, so I didn't appreciate that at all! Secondly there were way too many people in that place and they were definitely violating COVID-19 safety guidelines! The place was packed!! I most definitely will NOT be visiting that location again! Horrible experience! read more

Graeters was my favorite ice cream place on earth. We went to the one in Mason Ohio during this crazy pandemic, 3 person out of approx 40 people INSIDE were wearing a mask. ..... this is a continuation of my review I left yesterday. I've deleted most of my review as it probably was harsh. Plus, someone from Graeters responded to me immediately saying they were going to look into this. This is a great indication that they do care about their employees and patrons. I need to be more careful on how I communicate and review great companies like this one who are local to our great city. I appreciate the response from Graeters and believe it is a reflection of how they run their operation. Plus the ice cream is the best I've ever had so, I'm just happy to know I'm coming back... Probably today! read more

Graeters always delicious!!! New flavors.... Always good service in carry out too!!! I LLooooove Graeter's !!!

Anyone that's in the know about ice cream appreciates that Graeter's is the masterpiece that it is, because of their chocolate chips. Truthfully, they don't even deserve the name "chocolate chips" - they go far beyond that, and definitely aren't the frozen ones that get stuck in your back teeth. Can you tell I'm not a fan of regular chocolate chips in ice cream? Sorry not sorry! GCC (Graeter's chocolate chips) are fudge-like, soft, and abundant - finding a big glob of that chocolate in the ice cream has to have been one of my top five best 2016 memories. (After receiving my '16 Yelp Elite badge of course!) Much to my surprise (because I usually don't love mixing fruit and chocolate together in ice cream) I ordered a scoop of black raspberry chocolate chip and have never looked back. The combination of rich cocoa and honeyed raspberry was so harmonious together. Not only did the flavors work so well, but that chocolate fudge mixed in was ON POINT. Side note: my vote is for all ice cream shops to stop it with those crunchy chocolate things, they get stuck in ma teeth! At Graeter's they definitely do not hold back with their portions. Boo and I ordered two scoops to share, and received a gallon of ice cream! I definitely did not object! In short, if you are in Cincinnati, do not pass up Graeter's, the treats are special, the staff is Midwestern friendly, and you leave feeling happy. read more

Too many wonderful flavors!!! We love their ice cream so much we are almost afraid to go in. Fortunately we overcame that fear!! Yummy

Overall this might be the best Graeters location I have been too. Outstanding: The service and the location of this place is amazing. Perfect place to take a date or family. Lousy: Nothing is lousy about this place besides all the fat I get from it. read more

Found a good ice cream parlor after long time. Almost every flavor I tasted was great with ice cream itself being so creamy and delicious while not being too sweet as well. I ended up with 1870 sundae which comes with Chocolate Bundt cake, double scoop black rasberry chip ice cream topped with hot fudge and pecans. One of the best in area read more

Graeter's Ice Cream - 1870 sundae - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

They have everything here, including little mini shopping baskets. I had gelato, my friends had ice cream, one of my friends had a pecan Danish from the pastry side, brought it over to the ice cream side and for a scoop out on top. The ice cream has chocolate chunks in it. They have coffee but nothing fancy on that end. There's a pretty spacious seating area. Good stuff. read more

See all

Everyone knows how good Graeter's is, so I'm just going to review this location. This location is pretty meh. They wouldn't give me a Junior Scoop OR a milkshake with Chocolate Chips. Seriously. They do have outdoor seating, but you know, this is one of the more corporate-feeling Graeter's. Not much charm in a mega-hotel chain parking lot. read more

Good ice cream and friendly service. I had a Mocha Joe milkshake and enjoyed it. This location is much bigger than the couple I've been to in Columbus. They have a bakery and sell jams and jellies as well. It's a little pricey for ice cream. read more

Huge selection and always amazing customer service! This is the perfect spot to go any time of the year for a sweet treat.

The service was phenomenal, the cashier helped us decide what was perfect for us and I loved my milkshake.

My favorite place for dessert! My family and I go here (almost) every friday after dinner. We all always enjoy it whether the kids decide to get a baked treat, milkshake, or ice cream is always a toss up- but that is the great part there is something for everyone! Personally, I like the low glycemic option which is less calories and still ah-maz-ing. The vanilla bean is my favorite! read more

2 words - Buckeye Blitz! Peanut butter in chocolate ice cream....nuff said. Also bought one of their butter breakfast cakes to bring home to the family. Way too sweet. Also, amaretto flavored. I personally HATE amaretto, but if it's your thing, then by all means, buy the butter cake. Just shake off the first pound of powdered sugar on top! read more

Great selection of ice cream, sorbets, sundaes, etc....many cool flavors. Also good bakery. A tradition in OH !

really good stuff. I live in chicago and found out that they sell this brand and some whole foods, as well as some jewels!!! :)

I grew up on their famous black raspberry chocolate chip ice cream . A nice treat after such a long time !

I've never been one of those guys who are head over heels with this place. I get it, they've got tons of flavors, and they have other snacks, but...I'm just not a real "Graeter's" guy. Now, give me some Homemade Brand cookies and cream and I'm putty in your hands. I'm not giving this a bad review, because, I've never had any problems with them. They're very good. I'm just not that guy...Sorry Graeters. read more

Patrick (the associate who helped/ kindly tolerated me) the other night went above and beyond to find out about online ordering holiday wrapped boxes and shipping costs to NM. if the ice cream alone is not enough to get you in here please also consider that they have a small bakery where they have donuts and chocolates and all sorts of delectable yummies available, all displayed nicely. There's also tables to sit at and enjoy your cone (both in and outside). :) read more

We are not from the area. Too bad that there is not a Graeters near us. Our visit at 8:00 on a Thursday night allowed us to see their popularity. There were customers all over the outside and gathered around the ordering counter. Still, there was plenty of indoor seating and the line moved very quickly. The teens working behind the counter were atypical. They were eager to help you and to offer you samples. They were quick but also friendly, and the five of us were eating our ice creams within 5 minutes of entering. All of us enjoyed our flavors, ranging from "pretty good" to "VERY good". We agreed that getting a flavor with chocolate chips is a must, as the large chips are terrific. It is relatively expensive. $4.45 for a single scoop in a bowl. read more

The ice cream has well described accolades already... This location however is notable for easy access from a main road, ample parking, and spacious seating areas. The staff were very friendly and the aesthetic is well done. Of note this location has a bakery which I do not recall from my previous visits to other locations. As Joshua S puts it..."simply amazing" read more

-Update- I said I'd go back and I did! But this time, we stopped by the Springdale one so this update is for that location. The Husband and I were VERY happy. I think the Mason one had, by comparison, freezer-y ice cream or we had hit the bottom of the barrel, so to speak. The Springdale ice cream was creamy and reminded me of Mitchell's in SF and hit just the right flavor notes. I tried the chocolate (like Mitchell's), the toffee chip, the chocolate and the strawberry and we ended up getting chocolate and strawberry. So my apologies, Graeter's, for my previous three stars. I happily add one more and can't wait to come back! -End of Update- I said in a previous post that I don't think it's fair to regionally compare foods. For example, BBQ in the South and BBQ in SF isn't much of a fair fight. I have compared donuts in LA to donuts in SF but come on, we're just an hour's plane ride away! Back to the main point. Because of this hang up of mine, I've decided to give Graeter's an extra star because I don't think there is much competition in the Ohio area (please don't hate me, Ohioans). The In-Laws moved to Cincinnati a few months back for work. The Husband and I were visiting during Christmas break and were taken to Graeter's because it is "better than Ben & Jerry's and Haagen-Dazs". To be honest, I would disagree with the latter. I think the creaminess of many of Graeter's flavors is better than the oftentimes icy quality of Ben & Jerry's (which is actually a product of the packaging/freezing and, unfortunately, freeze thaw / freezer burn phenomenon) but I think the overall richness of flavor and quality of ingredients is better with Haagen-Dazs. Also, I found most of Graeter's flavors to be too sweet. But I'm comparing apples to oranges. Haagen-Dazs markets itself as a luxury ice cream whereas Graeter's is all about neighborhood and community. Take the store, for example. We drove up at around 9:30 on a Tuesday evening and it was full of families sharing sundaes, cones and shakes. This location was pleasantly lighted and easily accessible. The servers at the counter were friendly and helpful and when I apologetically told the girl helping us that the Husband and I were from out-of-state, she laughed and said she thought as much. My favorite that night was actually the vanilla. I've been a vanilla girl since I was a babe in diapers. Something about the simple but rich flavor appeals to me. Anyway, after eating fit to bust on a cruise ship for eight days, I wanted something plain. The In-Laws got the Butter Pecan, which I found to be almost too buttery. It was too sweet for my liking. We tried: Black Cherry - good, solid cherry flavor but also too sweet Caramel - this was one of my least favorites because the caramel flavor seemed artificial Cookies 'n Cream - solid cookies n' cream! Reminded me of Thrifty ice cream. Elena's Blueberry Pie - not one of my favorites, despite the real blueberry pie crust in the ice cream, because it was too sweet Vanilla - nice and solid taste of vanilla bean and good, creamy texture Black Raspberry Chip - I don't usually like chocolate with fruit (although I can see the appeal) and this held true with the BRC because I thought the particular flavors of the raspberry and chocolate didn't mesh very well I'd like to go back to try to coffee, strawberry, toffee chip, chocolate and chocolate chip flavors. All in all, if you like creamy ice cream that leans toward the sweeter side, Graeter's is your Irresistible source. read more

Cookies and cream is my favorite here! Best one I've tasted! Big chunks of Oreo cookies mixed with creamy vanilla make me come back to this every time. Not so much a fan of the chocolate chip flavors because he chocolate takes up most of the ice cream. I like a good ribbon of chocolate but this kinda goes overboard. Definitely just a personal preference though. But the choc chip flavors are the very reason my brother LOVES Graeter's. read more

Graeter's Ice Cream - Double chocolate and cookies and cream. - Ice Cream & Frozen Yogurt Near Me - Mason, Ohio

Yum! I love the Coconut Chip and hubby loves the Buckeye Blitz! read more

Nice place, well-priced with some very good ice cream. Had the cookie dough and the buckeye blitz and both were great! read more

Oh where do I start with Graeter's? I am in love with their Raspberry Chocolate Chip Ice Cream. But I don't get it in the store-the in store experience is for things I wouldn't buy at Kroger and I am always pleased. When I am home in Mason at my moms for holidays, this location is my go-to go after dinner dessert. read more

The most amazing ice cream ever! The hot fudge sundae is to die for!! The line gets long on weekends so be prepared to wait, but it's well worth it!! read more